2643 Family courses delivered Online

Early childhood mental health is a crucial yet often overlooked area of child development. With growing awareness of the importance of emotional well-being, this course dives into the vital foundations that shape a child's mental health during their early years. It offers a structured approach to understanding the impact of early experiences on long-term mental health, providing learners with valuable insights into the psychological needs of young children. By covering key theories, strategies, and common issues faced by young minds, this course provides the necessary knowledge to identify and support mental health needs from the earliest stages. Throughout the course, you will gain a deeper understanding of how environmental, social, and familial factors influence a child’s mental and emotional growth. It is designed for anyone keen to improve their understanding of childhood mental health, whether in an educational, healthcare, or supportive role. The content is tailored to offer clear, insightful guidance on how to identify early warning signs and provide the best possible support for children’s emotional development. Whether you are a parent, teacher, or professional in any related field, this course gives you the tools to make a difference in shaping healthier, happier futures for young children. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Foundations of Early Childhood Mental Health Module 02: Common Mental Health Disorders in Early Childhood Module 03: Factors Influencing Early Childhood Mental Health Module 04: Assessing and Promoting Emotional Development Module 05: Supporting Positive Parent-Child Relationships Module 06: Early Intervention and Treatment Approaches Module 07: Creating Trauma-Informed Early Childhood Settings Module 08: Ethical and Professional Practices Module 09: Professional Development and Reflective Practice Learning Outcomes: Analyse factors influencing early childhood mental health for effective support. Demonstrate proficiency in assessing and promoting emotional development in young children. Foster positive parent-child relationships through evidence-based strategies. Implement ethical and professional practices in the context of early childhood mental health. Create trauma-informed early childhood settings to enhance emotional well-being. Apply early intervention and treatment approaches in diverse contexts. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators aspiring to enhance their understanding of early childhood mental health. Healthcare professionals seeking specialised knowledge in paediatric mental health. Individuals passionate about contributing to the emotional well-being of young children. Childcare providers aiming to create supportive and nurturing environments. Parents interested in gaining insights into fostering their child's emotional development. Counsellors looking to expand their expertise to include early childhood mental health. Social workers committed to promoting the mental well-being of young individuals. Anyone dedicated to making a positive impact on the early years of a child's life. Career path Child and Adolescent Mental Health Worker Early Years Educator Paediatric Counsellor Child Psychiatric Nurse Family Support Worker Early Intervention Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Rooftops represent the most available, sustainable and secure real estate, which is why low-slope and steep-slope roofs are increasingly being used as platforms for photovoltaic systems. Low-slope roofs (commonly used for commercial buildings) and steep-slope roofs (commonly used for single-family residences) have separate challenges when integrating PV systems. Information from the roofing industry and roofing manufacturer requirements will be provided as well as numerous photographs. INSTRUCTOR BIO: James R. Kirby, AIA, is Vice President of Sustainability for the Center for Environmental Innovation in Roofing, Washington, DC. Kirby has expertise in roof system design and construction, weatherproofing and energy-efficiency of the building envelope, and rooftop PV systems. His responsibilities include serving as liaison for the Center's PV taskforce, representing the roofing industry at sustainability-focused events, and presenting sustainability-based technical information to roofing and other construction trades within the US and internationally. Kirby holds a bachelor's degree in architectural studies and a master's degree in architecture (structures option) from University of Illinois at Urbana-Champaign. He recently received his Graduate Certificate in Sustainable Design and Construction from Boston Architectural College, and he also is an accredited Green Roofing Professional. Before joining The Center in 2012, he worked for National Roofing Contractors Association, most recently as Associate Executive Director of Technical Communications. Prior to his 16 years at NRCA, he worked for Wiss, Janney, Elstner Associates Inc., Northbrook, Ill., an architectural and engineering consulting firm. He is a licensed architect in Illinois and a professional member of several industry organizations, including ASTM International, American Institute of Architects, Green Roofs for Healthy Cities, International Code Council and U.S. Green Building Council Chicago Chapter. Kirby is a frequent presenter and contributing author to the roofing, energy-efficiency and solar industries. He has given numerous presentations, educational seminars and webinars to industry-related associations and construction-affiliated groups. Kirby also is an annual guest lecturer at the Illinois Institute of Technology in Chicago.

Learning Objectives Introduction , Advanced Document Tools , Adding Rich Media , Using the Measurement Tools , Creating Forms , Understanding Accessibility , Creating Signatures and Certificates , Conclusion   Pre-Requisites Adobe Acrobat Pro DC Beginner or equivalent knowledge and skills.   Description Workplace demand for digital media skills including creating, managing, and integrating PDF documents is on the rise. Adobe Acrobat training is an excellent way to learn and validate your digital communication skills. This brings value to prospective clients and employers.  Adobe Acrobat is a family of computer programs developed by Adobe Systems, designed to view, create, manipulate and manage files in Adobe's Portable Document Format (PDF). Some software in the family is commercial, and some is freeware. In this course, students will learn to use advanced document tools and modify document properties, compare documents, enhance scans, as well as enhance documents by adding rich media such as sound, video, and interactive buttons. Students will learn to use the measurement tool, the distance tool, the perimeter tool and the area tool. Students will create interactive forms from a Word document or InDesign document, add form elements, add checkboxes and radio buttons, and distribute forms for feedback. Students will understand the importance of accessibility and test for accessibility. Finally, students will understand signatures, create signatures, and add signatures to a document. Adobe Acrobat Pro DC puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality & features available in Acrobat, you will ensure the integrity of your documents in regards to who views them. Introduction to the Course Introduction 00:02:00 Module 1: Advanced Document Tools Using Document Properties 00:04:00 Comparing Documents 00:07:00 Using Scan and OCR 00:06:00 Module 2: Adding Rich Media Adding Sound 00:06:00 Adding Video 00:05:00 Adding Buttons 00:10:00 Module 3: Using the Measurement Tools Understanding the Measurement Tool 00:03:00 Using the Distance Tools 00:04:00 Using the Perimeter Tool 00:02:00 Using the Area Tool 00:03:00 Module 4: Creating Forms Creating a Form from a Word Document 00:06:00 Creating a Form from InDesign 00:03:00 Adding Form Elements 00:09:00 Adding Checkboxes and Radio Buttons 00:08:00 Distributing Forms 00:05:00 Tracking Forms 00:03:00 Module 5: Understanding Accessibility What is Accessibility 00:02:00 Running Accessibility Checker 00:08:00 What is a Digital Signature 00:03:00 Module 6: Creating Signatures and Certificates Creating a Digital Signature 00:08:00 Using Adobe Sign and Fill 00:03:00 Recap to the Course Recap SWR 00:01:00 Final Exam Final Exam - Adobe Acrobat Pro DC Advanced 00:20:00

Embark on a transformative journey to become a specialist in Bereavement and Grief Counselling. This course equips you with the theoretical understanding and practical skills to navigate the complex emotional landscape of grief, making a meaningful impact in the lives of those experiencing loss.

Overview Dive deep into the fascinating world of communication without words with our 'American Sign Language Online Course.' This comprehensive course is your gateway to understanding and connecting with the vibrant deaf and hard-of-hearing community. Covering an extensive curriculum from the foundational alphabet to everyday topics like weather and hobbies, you'll become adept at conversing fluently in ASL. The structure ensures you're not just learning signs, but also understanding the culture and nuances behind them.  The initial stages lay the groundwork, delving into the alphabet, spelling, and introductions. As you progress, the content transitions into daily-life topics, from describing family members to navigating transportation. Finally, explore the diverse realms of interests, foods, and drinks to engage in detailed ASL dialogues. Every module is structured to enhance your comprehension, ensuring you gain both knowledge and the art of expression. The beauty of ASL goes beyond mere signs. It's about embracing a culture, understanding a perspective, and broadening one's horizons. Through this online platform, you'll be immersing yourself in a new world, unlocking doors to countless opportunities and interactions. Learning Outcomes: Demonstrate proficiency in ASL alphabet, spelling, and basic introductions. Describe everyday scenarios including family dynamics, household rooms, and animal types using ASL. Employ ASL to discuss numbers, currency, and temporal concepts effectively. Navigate real-world situations like transportation, directions, and weather-related conversations in ASL. Engage in comprehensive dialogues about personal interests, food, and beverages. Why buy this American Sign Language Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the materials of the American Sign Language Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this American Sign Language Online Course for? Individuals keen on connecting with the deaf and hard-of-hearing community. Educators and therapists looking to expand their communication toolkit. Travellers who wish to explore the USA with an added skill set. Families and friends of deaf individuals aiming for smoother interactions. Anyone passionate about learning diverse languages and cultures. Prerequisites This American Sign Language Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This American Sign Language Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path ASL Interpreter: £30,000 - £45,000 per annum. Special Education Teacher (with ASL skills): £25,000 - £40,000 per annum. ASL Course Instructor: £28,000 - £50,000 per annum. Support Worker for Deaf Individuals: £18,000 - £28,000 per annum. Theatre Translator for Deaf Audiences: £23,000 - £35,000 per annum. Video Relay Service Interpreter: £27,000 - £42,000 per annum. Course Curriculum Introduction Introductions ASL 00:04:00 Alphabet, Spelling and Names Alphabet with text 00:02:00 alphabet without text 00:01:00 Letter test without text 00:02:00 Letter test with text 00:02:00 Finger spelling names without text 00:02:00 Finger spelling names with text 00:02:00 More Names without text 00:02:00 More names with text 00:02:00 Introductions, Family & Rooms in the house Introductions ASL 00:04:00 Phrase test 00:01:00 Family Vocabulary 00:03:00 Question forms 00:01:00 Short story - receptive skill practice without text 00:02:00 Short story recap with text 00:02:00 Animals Animals 00:01:00 Animal phrase test without text 00:02:00 Animal phrase test reply with text 00:02:00 Animal phrase test 2 No text 00:01:00 Animal phase test 2 replay with text 00:01:00 Numbers. Money & Time Numbers 1 to 20 00:03:00 Number test and extra numbers 00:03:00 Number test 2 00:02:00 Money signs 00:02:00 Time and months 00:04:00 Mixed Number test 00:04:00 Mixed number test 2 00:03:00 Mixed number test 3 00:03:00 Mixed number test 3 00:03:00 Using numbers for duplication 00:01:00 Practice Time & Weather Story receptive practice - no text 00:01:00 Story receptive replay with text 00:01:00 Weather vocabulary 00:02:00 Weather phrase test without text 00:01:00 Weather phrase replay with text 00:01:00 Story receptive practice - no text 00:01:00 Story receptive replay with text 00:01:00 Transport and Directions Transport Vocabulary 00:02:00 Transport phrases 00:02:00 Direction vocabulary 00:02:00 Direction phrases 1 00:01:00 Direction phrases 2 00:02:00 Direction phrases 3 00:02:00 Getting around phrases - no text 00:02:00 Getting around phrases replay with text 00:02:00 Interests and Hobbies Interest & Hobbies Vocabulary 00:03:00 Phrase test without text 00:02:00 Phrase test replay with text 00:02:00 Food and Drink Food and drink vocabulary 00:04:00 Food and drink vocabulary test 00:01:00 Food & drink phrase test - no text 00:01:00 Food and drink replay with text 00:02:00

Are you looking to explore a highly effective, forward-looking therapeutic approach that centres on progress rather than problems? The Solution-Focused Brief Therapy (SFBT) Course is designed to introduce you to the core principles of SFBT, offering insight into a conversational framework that supports meaningful change. Whether you're a beginner in counselling theory or simply curious about structured goal-based dialogue, this course presents concepts in an accessible, no-fuss format — minus the jargon and mystery. Across the modules, you'll learn how to shift focus away from obstacles and toward what’s already working. Through engaging scenarios and clear explanations, you'll discover how SFBT encourages clients to imagine solutions, rather than dwell on difficulties. It's all about asking the right questions, listening with purpose, and guiding conversations toward constructive outcomes — even if the situation feels stuck. No need for fluff or frills — just sound concepts, smart guidance, and a practical mindset for anyone keen to sharpen their understanding of solution-oriented thinking. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Solution-Focused Brief Therapy (SFBT) Module 02 : The SFBT Diamond Model Module 03 : Key Techniques in SFBT Module 04 : Building a Collaborative Therapeutic Relationship Module 05 : Goal Setting in SFBT Module 06 : Resource Exploration and Solution Building Module 07 : Implementation and Evaluation Module 08 : SFBT in Different Settings and Populations Module 09 : Ethical Considerations in SFBT Learning Outcomes: Master the principles of Solution-Focused Brief Therapy (SFBT). Build proficiency in the SFBT Diamond Model. Employ key SFBT techniques in therapeutic practice. Establish a collaborative and therapeutic client relationship. Skillfully set goals within the SFBT framework. Apply SFBT in diverse settings and with various populations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals (counsellors, therapists, psychologists). Social workers and family therapists. Educators and school counsellors. Healthcare professionals interested in therapy. Life coaches and career counsellors. Individuals pursuing personal or professional growth. Managers and leaders interested in solution-focused leadership. Anyone intrigued by the transformative potential of SFBT. Career path Counsellor or Therapist Family Therapist School Counsellor Life Coach Career Counsellor Clinical Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Embark on a liberating journey to conquer Obsessive-Compulsive Disorder (OCD) through our course, 'Overcoming OCD with Mindfulness & CBT.' This transformative program is a beacon of hope for those seeking relief from the clutches of OCD, blending the power of mindfulness with Cognitive Behavioral Therapy (CBT). In just minutes, you will unravel the intricacies of OCD, from understanding the obsessive cycle to breaking free from compulsive behaviors. Delve into the psychological vulnerabilities and triggering events that fuel OCD, gaining insights that pave the way for healing. The course not only educates on the nature of thoughts and emotional problems but also provides actionable steps towards a life free from the chains of OCD. Join us on this empowering odyssey, where mindfulness and CBT converge to guide you towards a future of freedom and well-being. Learning Outcomes Acquire a deep understanding of the basic concepts of mindfulness and its application in overcoming OCD. Explore the principles of Cognitive Behavioral Therapy (CBT) as an effective tool for managing obsessive thoughts and compulsive behaviors. Identify the psychological vulnerabilities and triggering events that contribute to the development of OCD. Develop practical strategies to break free from the obsessive cycle and tackle compulsive behaviors. Gain insights into the role of family, friends, and life after overcoming OCD, fostering a holistic approach to well-being. Why choose this Overcoming OCD with Mindfulness & CBT course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Overcoming OCD with Mindfulness & CBT course for? Individuals struggling with Obsessive-Compulsive Disorder (OCD). Anyone seeking a transformative approach to managing obsessive thoughts and compulsive behaviors. Students studying psychology or related fields interested in understanding and treating OCD. Individuals who want to integrate mindfulness and CBT techniques into their mental health practices. Those looking for actionable steps towards breaking free from the chains of OCD and regaining control of their lives. Career path CBT Therapist specializing in OCD: £30,000 - £45,000 Clinical Psychologist: £40,000 - £60,000 Mindfulness Instructor: £28,000 - £40,000 Mental Health Counselor: £28,000 - £40,000 Psychiatric Nurse: £25,000 - £35,000 Family and Relationship Therapist: £30,000 - £45,000 Prerequisites This Overcoming OCD with Mindfulness & CBT does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Overcoming OCD with Mindfulness & CBT was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Overcoming OCD with Mindfulness & CBT Introduction 00:01:00 Course Outline 00:03:00 What is Mindfulness? 00:03:00 Basic Concept of Mindfulness 00:07:00 Cognitive Therapy 00:04:00 Behavioral Therapy 00:05:00 Obsessive Cycle 00:02:00 Acceptance 00:02:00 Assessment 00:03:00 Action 00:01:00 Nature of Thoughts 00:03:00 Cognitive Theory of Emotional Problems 00:03:00 Compulsion & Impairment 00:03:00 How did you develop OCD? 00:03:00 Psychological Vulnerabilities 00:05:00 Triggering Events 00:03:00 Probability & Awfulness 00:03:00 Superstition & Magical Thinking 00:02:00 Not trusting your sense 00:04:00 The Vicious Flower 00:02:00 Understanding your problem 00:04:00 Rumination & Religion 00:04:00 Starting to tackle your problem 00:03:00 Break Free from OCD 00:03:00 Choosing to Change 00:03:00 Mental Disorders 00:04:00 Family & Friends 00:05:00 Life After OCD 00:03:00 Conclusion 00:02:00

Girls just want to have fun! Especially tweens! Young teens love doing hairstyles and experimenting with makeup! Whether these hairstyles are for a gymnastics events, special occasions, or just fun time with mom, these courses make it easy. You will be taken through step by step ways of putting hairstyles together. Take these skills into school plays, Halloween, dress up birthday parties or the holidays! I hope to see you inside! I am always available to talk to regarding this course or any of my courses. Once you see how I put these looks together you will be able to grow and learn in your skills and impress your clients and friends. Creating special occasion hair is so exciting as you are taking part in someone's life event! ~~~ Be sure to check out my bonus section at the end of this course, containing all of my contact information and social media contacts! As a Clarity Life Coach am here for you in life and career! What will I learn as a result of this course? Getting comfortable with hair while having fun removes fear. You will learn skills and time saving tips to bring smiles to your clients, family and friends! Hairdressing professionals will be able to ask for more money as their expertise grows and demand for their services increase. You will be able to have better informed conversations with your clients that will result in more services, excitement, and greater loyalty. The biggest take away from my training is how a style is broken down into steps. Learning the process of steps in hairstyle creation will allow you to alter the finished look for your clients personal tastes. This method can be applied to all of your special occasion creations. What do I need to have in order to take this course? Watch the video through first to see what you already may have on hand. You may need: A blow dryer, velcro rollers or hot rollers and hot tools such as a curling iron or wand depending on the length or texture of the hairstyles. A small teasing brush, round brush, a rat tail comb, bobby pins and hairpins to match your hair color, large hair ties, small clear elastics, silver clips, hairspray and or styling cream. Someone or yourself with the appropriate hair length and texture or a mannequin head to practice on. Time and patience, gentleness toward yourself and a never give up attitude! Who is this course for? Professional hairdressers or students looking to improve speed, skills and confidence. Anyone who loves doing awesome hairstyles on family and friends! Are you a salon owner? I understand not everyone enjoys dressing hair, but for those interested, send them here for all of their updo and hair-styling education! Introduction Welcome Video FREE 00:03:00 About the Instructor FREE 00:03:00 For salon Professionals: Winning with Teenagers & Tweens 00:04:00 Four hairstyle Tutorials for Tweens & Teens In flight updo plus a half up style! Two for one in this tutorial! 00:03:00 Easy Party Hair ponytail Updo for Tweens 00:02:00 Easy yet Special Half-up Tween Hairstyle 00:02:00 Skill Supporting Videos: Curling Iron Tutorial 00:05:00 How to make Hair Knots ~ Tutorial 00:11:00 Enjoy this Extra Tutorial- How to Coil Hair 00:09:00 Bonus Lecture: Clarity Coaching with Gretchen 00:05:00 Course Certification

Wholesale fraud Awareness Certification A great many people know that wholesale fraud is a significant issue, however a large portion of us don't completely see the value in how simple it is for lawbreakers to take somebody's very own subtleties and use them to submit misrepresentation. In this course, you will acquire a strong comprehension of how wholesale fraud occurs, how you can deal with forestall it and the specific advances you need to take in the event that you know or think that somebody has taken your data. You Will Learn: The contrast between fraud and character misrepresentation and why it can have genuine, long haul impacts for casualties Useful approaches to shield your character and the additional insurances you should take when moving home Defensive estimates that will keep your own data hidden and how innovation can leave you helpless against wholesale fraud What to do on the off chance that somebody has taken your character The most widely recognized methods by which hoodlums submit data fraud Advantages of Taking This Course: By seeing how fraud happens, you can lessen the danger that it will happen to you This course will assist you with securing weak individuals, like older family members, against wholesale fraud By knowing ahead of time what to do on the off chance that you become a casualty, you will actually want to act instantly to guarantee the circumstance doesn't heighten On the off chance that you are liable for wellbeing and security at work - maybe in a HR-related job - this course may help you make fitting proposals to advance everybody's security

Advancing Positive Behavior Certification Bothersome conduct in the work environment or home can debilitate connections, lower resolve and make a harmful, useless air. Lamentably, advancing positive conduct in others can be a test. Just requesting that they change only sometimes yields the outcomes you need. Fortunately, when you reexamine your way to deal with conduct change, you can advance positive conduct in any setting. This course will give you reasonable tips and techniques to help others in receiving more productive practices, while reinforcing your connections. You Will Learn: Why working environment and family culture bigly affects an individual's practices, and how to make changes that advance positive Why explaining your qualities and assumptions advances positive change Instructions to demonstrate alluring practices, and why you should stay reliable in your methodology Step by step instructions to urge people to rehash positive practices, and how to perceive progress Rules to follow when directing people towards their objectives, and how to help them arrive at their maximum capacity Advantages of Taking this Course: On the off chance that you work in an administrative or administrative job, this course will assist you with advancing positive change in your group In the event that you are a parent, this course will assist you with advancing positive practices in your youngsters In the event that you need to improve your own and expert connections, this course will help you by developing your comprehension of human conduct by and large On the off chance that you have an interest in brain research, this course will give you a helpful prologue to behaviorism, support and demonstrating, key ideas in this field