- Professional Development
- Medicine & Nursing
- Arts & Crafts
- Health & Wellbeing
- Personal Development
34608 FA courses
The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Youth Support Worker course will teach you a thorough understanding of the youth mind and assistance you to be a guide for them by making a strong relationship. The programme ensures that you do the proper utilisation of youth abilities and intelligence. This online course will introduce you to Youth Work and its importance. It will help you with your behaviour towards the youth by trained you with the core skills and principles of youth workers. You will be acquainted with the factors that influence the youth, the reasons for their stress, and how to deal with them. The course will cover the ethical issues regarding youth work and worker, and the role of the National Youth Agency on it. By completing the programme, you can gain the knowledge to promote a supportive environment for youth in their mental, social or working miseries. Though the course does not need any prior experience, it can add value to your career. Who is this Course for? This Youth Support Worker course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Youth Support Worker Introduction to Youth Work 00:05:00 Understanding Youth Work 00:10:00 Ethical Conduct and Principles in Youth Work 00:10:00 Societal Influence on Youth 00:10:00 Influence of Media on Youth 00:05:00 The National Youth Agency (Nya) 00:10:00 The EU on Youth Work 00:05:00 Career as a Youth Worker 00:05:00 Dealing with Stress 00:05:00 Mock Exam Mock Exam - Youth Support Worker 00:20:00 Final Exam Final Exam - Youth Support Worker 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Win over your clients and learn how to convert leads into sales with the Sales Consultant Course. This training program is ideal for those who have little experience in working in a sales environment and want to master the skills to fast track their career. You will learn how to build client relationships, network, identify opportunities in the market and much more. Throughout this course, you will explore what it's like to work in a sales environment and the importance of thinking strategically. You will learn how to conduct market research, how to promote products and develop your sales skills when communicating with potential clients and customers. Our instructor-led program includes case studies and exercises that provide real-world practice to help you become a sales professional in no time. Learning Objectives Explore the role of a sales consultant and the key responsibilities of the job Be able to identify potential clients and opportunities in the market Understand how to maintain a strong relationship with clients Develop essential networking, communication and strategic prospecting skills Learn how to generate new leads through meeting with consumers Understand how to utilise social media and the internet to market products Gain a solid understanding of what it's like to work in a sales environment Kickstart your career with a recognised qualification in sales consulting Who is This Course for? This course is suitable for aspiring sales consultants, or those who are new to the field and wish to brush up on their skills and knowledge. This is a beginners course for learners who have little or no knowledge of sales consulting. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path Many industries have sales departments, and there is a wide range of career opportunities in this field. On successful completion of this course, learners will be able to explore a career in the following related roles: Sales Consultant Sales Advisor Sales Executive Sales Co-ordinator Course Curriculum Sales Administrator Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:15:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
HTML is one of the primary and vital languages you need to get your hands on if you want to pursue a career in the IT industry. The HTML Crash Course is here to provide you with the essential knowledge and ability to work with this programming language. In this comprehensive HTML Crash Course, you will learn about the fundamentals of the HTML programming language. The interactive modules will show you the steps of installing HTML. You will receive detailed lessons on HTML tags, lists, forms etc. In addition, the course will also enrich your knowledge and understanding of HTML entities. From this HTML Crash Course, you will get both a theoretical and practical understanding of HTML. This course is the perfect place to establish a solid foundation in this highly beneficial programming language. You will also receive a valuable certificate after completing the course. Join now and increase your employability in the IT sector. Learning Objectives Familiarise yourself with the core concept of HTML Understand the process of HTML installation Enrich your knowledge of HTML tags, lists, forms etc Learn about HTML entities Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited HTML Crash Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this HTML Crash Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successfully completing the HTML Crash Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Computer programmer Web developers Web designers Graphic designer Course Curriculum Module 01: Setup and Installation Installation And Setup 00:06:00 Module 02: Learning HTML5 HTML Tags 00:17:00 Lists 00:12:00 Forms 00:12:00 Tables 00:05:00 Html Entities 00:07:00 Module 03: MEGA PROJECT MEGA PROJECT 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Urban planning is an enriching career. It gives you the opportunity to serve the public and establish a promising career in the meantime. The Town Planning course can help you pursue your dream job in this sector. It will teach you the essentials of town planning and assist you in developing the skills to become an excellent planner. The Town Planning course is designed to help learners build a solid foundation in town planning. From this course, you will understand the basic principles of urban planning. The easy to digest modules will educate you on the process of town planning. You will acquire the expertise to plan for residential buildings and neighbourhoods. The instructor will teach you the essentials of street design and utilities. From this Town Planning course, you will learn the strategies to design parks and open spaces. This course is the perfect package to build your competence in town planning. Here, you will not only elevate your skills but also receive a certificate to levitate your resume. Enrol now and kick start your career. Learning Objectives Understand the basics of town planning Grasp the procedure of town planning Acquire the skills to plan residential buildings and neighbourhood Learn the techniques for designing streets Develop the required skills for planning parks and open spaces Who is this Course for? This Town Planning course is ideal for aspiring planners who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of town planning or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Town Planning course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Urban Planner Planning Consultant Project Manager Associate Planner Development Manager Course Curriculum Module 01: Introduction to Town Planning Introduction to Town Planning 00:10:00 Module 02: Process of Town Planning Process of Town Planning 00:16:00 Module 03: Residential Buildings and Neighbourhood Planning Residential Buildings and Neighbourhood Planning 00:23:00 Module 04: Streets Streets 00:25:00 Module 05: Utilities Utilities 00:11:00 Module 06: Parks and Open Space Parks and Open Space 00:16:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Land Surveying Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Land Surveying Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Land Surveying Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives of Land Surveying Course Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Land Surveying Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Land Surveying Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Land Surveying Introduction to Land Surveying 00:25:00 Module 02: Land Surveying Basics Land Surveying Basics 00:31:00 Module 03: Land Surveying Instrumentation Land Surveying Instrumentation 00:26:00 Module 04: Land Surveying Methods and Techniques Land Surveying Methods and Techniques 00:31:00 Module 05: Topographic Surveying and Mapping Topographic Surveying and Mapping 00:26:00 Module 06: Boundary Surveying Boundary Surveying 00:25:00 Module 07: Surveying Health and Safety Surveying Health and Safety 00:27:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Develop a comprehensive understanding of augmented reality by taking this Augmented Reality course. This course combines tools and techniques to give you real insights into augmented reality processes. This Augmented Reality course will teach you the strategies for effective augmented reality implementation. On top of that, it will explain the advantages of using augmented reality in business, education, and medicine. The course will also discuss the other popular applications of AR. Finally, you'll get to know how to assess the future of augmented reality. Learning Objectives Gain an excellent understanding of augmented reality Learn the benefits of augmented reality in education Learn to implement augmented strategies in business Explore how augmented reality is used in medicine Learn about the various applications of AR Be able to assess the future of augmented reality Who is this Course for? This Augmented Reality Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of augmented reality principles or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Augmented Reality course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Augmented Reality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: AR Content Developer AR Content Strategist AR User Experience Designer Designer, Animator or Sound Artist Specializing in AR AR Community Manager AR Project Manager Course Curriculum Module 01: Introduction to Augmented Reality Introduction to Augmented Reality 00:21:00 Module 02: Augmented Reality in Education Augmented Reality in Education 00:15:00 Module 03: Augmented Reality in Business Augmented Reality in Business 00:16:00 Module 04: Augmented Reality in Medicine Augmented Reality in Medicine 00:24:00 Module 05: Other Key Applications of AR Other Key Applications of AR 00:23:00 Module 06: Assessing the Future of Augmented Reality Assessing the Future of Augmented Reality 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Photography for Instagram course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Photography for Instagram course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Photography for Instagram and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Photography for Instagram course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Photography for Instagram course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Photography for Instagram will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Photography for Instagram Introduction 00:01:00 Light 00:08:00 Compositions 00:07:00 Camera Setup 00:08:00 Manual Mode 00:07:00 Editing - Part 1 00:13:00 Editing - Part 2 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
