34282 FA courses

Description: Becoming a funeral director is not a career for everyone, but for those who are passionate about helping people through their most difficult times, it can be the perfect choice. This Funeral Service Management Level 2 will provide you with the practical and professional skills you need to be successful careers in this challenging yet rewarding industry. This Funeral Service Management Level 2 is designed to prepare you for the business of funeral service. Instruction includes courses in business management, public health, the social, behavioral, and natural sciences as well as the legal, technical, and regulatory aspects of funeral service. The course will prepare you for positions as Funeral Directors and Managers. The course will teach you how to carry out all the procedures necessary for the successful arrangement and direction of a funeral, as well as the administrative tasks related to funeral management. In addition, you will learn about psychological, social and cultural behaviours related to death and dying and develop the interpersonal skills needed for dealing with the bereaved. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Funeral Service Management Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Funeral Service Management Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Basic Concepts of Funeral Arrangement 00:30:00 General Funeral Etiquette 00:30:00 Funeral Homes 00:30:00 Marketing and Business Advice for Funeral Service 00:30:00 Module: 02 The Funeral Director 00:15:00 Bereavement and Grief 00:30:00 Catholic Funerals 00:30:00 Church of England Funerals 00:20:00 Assessment Assignment - Funeral Service Management Level 2 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description Are you interested to learn the Italian language? Don't you find any proper solution in regard to this course? Please don't worry. You may look at the Complete Italian Language Course . It may assist you to mitigate your problem. The course designs with some spectacular techniques of learning method to teach you the Italian language. The purpose of the course is to enable you to speak in the different situation especially when you are on holiday in any Italian language used places. The simple but influential learning method of this course teaches you how to form a perceivable sentence structure to communicate with people with the help of lexical verities. The course teaches you all the elements of the Italian language with simple, logical, and fun way. It will also provide you an opportunity to practice at once what you have learned from this course by taking instant practice. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Italian Language Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Italian Language Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Promo video FREE 00:02:00 Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:04:00 Lesson 1c 00:04:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:03:00 Lesson 2b 00:04:00 Lesson 2c 00:03:00 Lesson 2d 00:03:00 Lesson 2e 00:04:00 Lesson: 03 Lesson 3a 00:03:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:03:00 Lesson 3e 00:05:00 Lesson 3f 00:04:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:05:00 Lesson: 05 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:04:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:05:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:04:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:04:00 Lesson 8e 00:03:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:04:00 Lesson 8j 00:03:00 Lesson 8k 00:03:00 Lesson 8l 00:03:00 Lesson 8m 00:03:00 Lesson 8n 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:04:00 Resources Resources - Complete Italian Language Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

People of all ages and abilities should be valued and treated with respect. Enhance your knowledge of human rights and foster a culture of mutual trust and respect by taking this Human Rights Diploma course. Human rights belong to everyone. Promoting human rights helps create a society based on justice, dignity and equality. This Human Rights Diploma course will educate you on the principles of human rights. The training will explain the concept of gender equality and will walk you through women's and children's rights. In addition, you'll explore what freedom is according to human rights and get to know the various aspects of freedom. Once you complete it, you'll have enriched knowledge of how to help people understand their values and take control of their lives and decisions.  Please note: Our Human Rights Diploma course only gives you the theoretical knowledge to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Understand the basic concept of freedom and human rightsIdentify the importance of human rightsDetermine the characteristics of human rightsKnow about the types of human rightsEnrich your knowledge of gender equalityFamiliarise yourself with the various aspects of freedomLearn about the multiple organisations that work for human rights. Who is this Course for? This Human Rights Diploma course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of human rights or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Human Rights Diploma course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Human Rights Lawyer Human Rights Educator Human Rights Researcher Human Rights Advocacy Officer Human Rights Consultant Human Rights Administrative Officer Course Curriculum Module 01: Basic Concept of Freedom and Human Rights Basic Concept of Freedom and Human Rights 00:14:00 Module 02: Classification of Human Rights Classification of Human Rights 00:26:00 Module 03: Women's and Children's Right Women's and Children's Right 00:41:00 Module 04: Various Aspects of Freedom Various Aspects of Freedom 00:18:00 Module 05: Various International Human Rights Organisations Various International Human Rights Organisations 00:21:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In today’s fast-paced world, understanding the fundamentals of nutrition and food is not just a luxury but a necessity. The Nutrition & Food (NF) Course offers a comprehensive exploration into the science of nutrition, providing learners with the essential knowledge required to make informed decisions about what we consume. Through this course, you will delve into the nutritional value of various foods and the impact they have on our overall health. Whether you are keen on improving your personal well-being or aspire to work in the field of dietetics, this course lays the foundation for your journey. Throughout the course, you will gain insight into key areas such as the role of vitamins and minerals, the importance of balanced meals, and how different food groups contribute to maintaining good health. As we explore topics in detail, we aim to enhance your understanding of food labels, dietary guidelines, and the relationship between nutrition and chronic diseases. With no need for physical attendance, the course is flexible and accessible online, allowing you to learn at your own pace. This knowledge is not only practical but essential for anyone wishing to make health-conscious decisions, be it for personal growth or professional development. Key Features: CPD Accredited Nutrition & Food (NF) Course. Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Nutrition & Food (NF) course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Understanding food science is crucial for ensuring the quality, safety, and nutrition. Key modules cover topics like microbiology, preservation, and engineering, vital for maintaining the integrity. Nutrition modules delve into essential nutrients, malnutrition, and support, essential for promoting health and well-being through informed dietary choices and interventions. Course Curriculum of this Nutrition & Food (NF) Course: Module 01: Introduction to Nutrition Module 02: Nutrients Module 03: Malnutrition Module 04: Nutritional Support Module 05: Introduction to Food Science Module 06: Food Quality Module 07: Food Microbiology Module 08: Food Deterioration Module 09: Food Preservation and Processing Module 10: Fundamentals of Food Packaging Module 11: Food Additives Module 12: Food Engineering and Technology Learning Outcomes: Understand the principles of Diet Science and its applications. Evaluate and ensure Diet Quality through industry standards. Analyze the impact of Food Microbiology and their safety. Identify causes of Food Deterioration and implement preventive measures. Grasp the techniques of Preservation, Processing, and Packaging. Comprehend the role of Nutrients in addressing Malnutrition and providing Nutritional Support. Accreditation All of our courses are fully accredited, including this Nutrition Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Nutrition. Certification Once you've successfully completed your Nutrition Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Nutrition Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Nutrition & Food (NF) course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Nutrition Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Nutrition Course is ideal for: Future nutritionists and dietitians in training Individuals keen on understanding food quality and safety Professionals in the industry seeking career advancement Health enthusiasts aiming to combat malnutrition Anyone fascinated by the intricate world of food and nutrition Requirements Learners do not require any prior qualifications to enrol on this Nutrition Course. You just need to have an interest in Nutrition Course. Career path After completing this Nutrition Course you will have a variety of careers to choose from. The following job sectors of Nutrition Course are: Food Technologist - £25K to 40K/year Nutritionist - £26K to 38K/year Quality Assurance Manager - £30K to 45K/year Food Packaging Engineer - £28K to 42K/year Food Microbiologist - £27K to 40K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced business landscape, knowing how to effectively drive sales, influence buying behaviour, and build brand appeal is more vital than ever. This course brings together key concepts of sales strategy, merchandising techniques, and marketing principles to give learners a solid understanding of how businesses capture and retain customers in a competitive marketplace. Whether you're brushing up on existing knowledge or exploring a new area of interest, this course offers an insightful perspective into how successful businesses create demand and maintain momentum. Delivered entirely online, this learning experience is designed to help you understand how decisions in sales and marketing affect broader business goals. You’ll explore consumer behaviour, product positioning, pricing psychology, retail display logic, and digital marketing essentials – all through accessible, jargon-free lessons that keep things both relevant and professional. Ideal for business-minded individuals with a curious edge and a commercial instinct, this course is a smart step towards knowing how the business engine ticks – and how to keep it ticking profitably. Key Features Instant e-certificate on Business: Sales, Merchandising & Marketing (BUSS) Fully online, interactive Business: Sales, Merchandising & Marketing (BUSS) course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Here is where creativity meets strategy, as you learn to weave compelling narratives with Creative Openings and master the art of Making Your Pitch. Overcome objections with finesse, sealing the deal with confidence and flair. But it doesn't end there; follow up with finesse, setting goals that propel your ventures to new heights. In our comprehensive curriculum, every facet of the dynamic business landscape is explored. From the intricate dance of Merchandising Theory to the strategic prowess of Merchandising Strategy, you'll emerge equipped with a toolkit honed for success. Dive into the essence of Marketing, dissecting its myriad forms and understanding the alchemy of the Marketing Mix. Learn to communicate with impact, aligning your message with your goals to drive unparalleled results. Join us on this exhilarating journey, where the realm of business unfolds in all its glory. Course Curriculum Module 01: Market Research Module 02: Applying Market Sizing to Business Planning Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Merchandising Theory Module 10: Product Management Module 11: Merchandise Management Module 12: Inventory Management and Analysis Module 13: Merchandising Strategy Module 14: Merchandise Pricing Module 15: Visual Merchandising Module 16: What is Marketing? Module 17: Common Marketing Types (I) Module 18: Common Marketing Types (II) Module 19: The Marketing Mix Module 20: Communicating the Right Way Module 21: Marketing Goals Learning outcomes Conduct effective market research to inform business strategies and decisions. Utilise market sizing techniques for comprehensive business planning and forecasting. Develop compelling openings and pitches to engage potential customers. Effectively address objections and concerns during sales interactions. Apply strategies to successfully close deals and secure agreements with clients. Implement follow-up procedures to maintain relationships and maximise sales opportunities. Accreditation All of our courses, including this Business: Sales, Merchandising & Marketing (BUSS) course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Business: Sales, Merchandising & Marketing (BUSS). Certification Once you've successfully completed your Business: Sales, Merchandising & Marketing (BUSS) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Business: Sales, Merchandising & Marketing (BUSS) course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business: Sales, Merchandising & Marketing (BUSS) course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Business: Sales, Merchandising & Marketing (BUSS) course is ideal for: Individuals seeking foundational knowledge in Business: Sales, Merchandising & Marketing (BUSS). Aspiring entrepreneurs aiming to understand market dynamics and consumer behaviour. Business professionals looking to enhance their sales and marketing skills. Students pursuing careers in retail management or product marketing. Anyone interested in mastering effective sales techniques and marketing principles. Requirements Learners do not require any prior qualifications to enrol on this Business: Sales, Merchandising & Marketing (BUSS) course. You just need to have an interest in Business: Sales, Merchandising & Marketing (BUSS). Career path After completing this Business: Sales, Merchandising & Marketing (BUSS) Course you will have a variety of careers to choose from. The following job sectors of Business: Sales, Merchandising & Marketing (BUSS) are: Sales Representative Marketing Coordinator Retail Merchandiser Product Manager Market Research Analyst Business Development Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Enhance your plumbing skills with Professional Plumbing Level 2. Master essential techniques, from basic components to UK standards compliance, ensuring proficiency in advanced plumbing practices.

Advance your career in healthcare with the Health and Social Care Level 3 Diploma. Gain essential skills and knowledge for impactful roles in the care sector.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Develop a wonderful career in childcare with the Early Years Teacher Training Course. In this detailed training course you learn; childcare provider English and Mathematics training, along with developing art and language programmes. The Early Years Teacher Training Course covers everything from; key educational subjects required by law to creative subjects and how to promote positive and safe learning environments. Your Learning Goals: Understanding the importance of education in early childhood Learn the qualities of a good early childhood teacher Understand how education affects childhood Understand key learning and reward system methodologies Learn how to promote a safe and rewarding learning environment Learn how to teach through role-playing Understand child welfare requirements Learn the requirements for English teaching Learn the requirements for Maths teaching. Who is this Course for? Early Years Teacher Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum ***Early Years Teaching*** Module 1: Introduction to EYFS Teaching and Early Years of Childhood Development The importance of education in early childhood 00:15:00 Why is education important? 00:15:00 Key Benefits of Early Childhood Education 00:15:00 The Importance of Parent Involvement in Early Childhood Education 00:05:00 How Education Affects Early Childhood Development 00:15:00 Qualities of a Good Early Childhood Teacher 00:05:00 Module 2: Working as an EYFS Teacher The Role of the Early Years Teacher 00:15:00 Working with Young Children 00:15:00 Teaching Kids Life Skills at an Early Age 00:15:00 Teach Preschool Kids to Count 00:15:00 Set Up a Reward System for Children 00:15:00 Teach New Skills by Acting out Scenes 00:05:00 Teach Kids About Their Feelings 00:05:00 Teach Self-Care Skills to Children with Special Needs 00:15:00 Teach Your Kids Time Management Skills 00:30:00 Requirements, qualifications and useful skills 00:05:00 Module 3: Understanding the EYFS Framework The Early Years Framework 00:30:00 Understanding the EYFS Framework 00:05:00 A Fair and Flexible Framework 00:05:00 Regulation of learning and development 00:15:00 Module 4: Promoting Learning and Development The Learning and Development Requirements 00:30:00 The Early Learning Goals 00:15:00 The Characteristics of Effective Learning 00:30:00 Module 5: Curriculum for EYFS Teaching The EYFS Curriculum Design 00:05:00 Learning and Teaching Through Play 00:30:00 Playful Learning and Playful Teaching 00:15:00 Module 6: Methods for EYFS Teaching Teaching Methods 00:15:00 Strategies for 21st Century Early Childhood Teachers 00:15:00 Creating an Enabling Environment 00:30:00 Innovative Ideas to Make Your Teaching Methods More Effective 00:15:00 Module 7: Working with Children Having Special Education Needs or Disabilities (SEN/SEND) Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 SEN Code of Practice 00:15:00 Module 8: EYFS and Educational Philosophies and Exemptions to the EYFS Montessori and the EYFS 00:05:00 The Montessori Approach 00:15:00 Exemptions from EYFS Learning and Development Requirements 00:15:00 Module 9: Promoting Child Welfare in the Early Years Welfare Requirements become Safeguarding and Welfare Requirements 00:05:00 Staffing Roles and Responsibilities 00:05:00 Module 10: Finding Work as an EYFS Teacher Early Years Teacher 00:30:00 Teaching Jobs: Where to Find Them and When to Apply 00:15:00 How to write a must-read CV 00:15:00 ***Key Stage 1 & 2 Teaching*** **ENGLISH** Word Level A. Spelling & Phonics (Part 1) Module 1: Early Phonics & Alphabet 00:30:00 Module 2: CVC 00:15:00 Module 3: Blends 01:00:00 Module 4: Vowel Phonemes 00:30:00 Module 5: Other Phonics 00:15:00 B. Spelling & Phonics (Part 2) Module 1: Prefixes 00:05:00 Module 2: Double Consonants 00:15:00 C. Spelling & Phonics (Part 3) Module 1: Plurals 00:30:00 Module 2: Compound Words 00:15:00 Module 3: Common Words 01:00:00 Module 4: Spelling and Rhyme 00:15:00 Module 5: Spelling Strategies 00:15:00 D. Alphabetical Order Alphabetical Order 00:30:00 E. Dictionary Skills Dictionary Skills 00:30:00 F. Synonyms & Thesaurus Work Module 1: Synonyms 00:30:00 Module 2: Thesaurus 00:15:00 G. Language Extension (Proverbs and Idioms) Module 1: Proverbs 00:15:00 Module 2: Idioms 00:30:00 Module 2: Idioms 00:15:00 Sentence Level A. Nouns & Adjectives Module 1: Nouns & Adjectives 01:00:00 B. Verbs & Adverbs Module 1: Verbs 00:15:00 Module 2: Adverbs 00:30:00 C. Writing Basic Sentences C. Writing Basic Sentences 00:30:00 D. Collective Nouns D. Collective Nouns 00:15:00 **MATHS** A. General Module 1: Miscellaneous 00:30:00 Module 2. Planning & Assessment 00:30:00 B. Numbers and the Number System Module 1: Counting 01:00:00 Module 2: Patterns & Number Sequences 00:15:00 Module 3: Ordering and Comparing Numbers 00:05:00 Module 4: Fractions, Decimals, and Percentages 01:00:00 Module 5: Properties of Numbers 01:00:00 Module 6: Place Value 00:30:00 Module 7: Rounding, Approximating & Estimating 00:15:00 Module 8: Ratio and Proportion 00:15:00 C. Calculations Module 1: Addition & Subtraction 01:00:00 Module 2: Doubling and Halving 00:05:00 Module 3: Using a Calculator 00:10:00 D. Solving Problems Module1: Word & Real Life Problems 00:10:00 Module 2: Money Problems 01:00:00 E. Measures, Shape & Space Module 1: Length or Distance 00:15:00 Module 2. Capacity or Volume 00:15:00 Module 3: 2D Shapes 00:05:00 Module 4: Position and Direction 00:15:00 Module 5: Time 00:30:00 **SCIENCE** A. Scientific Enquiry Module 1: Investigative Skills 00:15:00 B. Life Processes and Living Things Module 1: Life Processes - Worksheets 00:15:00 Module 2: Humans and other Animals 00:30:00 Module 3: Green Plants 00:30:00 Module 4: Variation and Classification 00:15:00 Module 5: Living Things in Their Environment 00:15:00 C. Materials and their Properties Module 1: Grouping and Classifying Materials 00:30:00 Module 2: Changing Materials 00:30:00 Module 3: Rocks and Soils 00:15:00 Module 4: Separating Mixtures of Materials 00:15:00 D. Physical Processes Module 1: Electricity 00:30:00 Module 2: Forces and Motion 00:15:00 Module 3: Light and Sound 00:30:00 Module 4: The Earth and beyond 00:15:00 **ICT** Module 1: General 00:15:00 Module 2: Word Processing, DTP and Graphics 00:15:00 Module 3: CD-ROMS, Internet & Email 00:15:00 **ART & DESIGN** ART & DESIGN 00:15:00 GEOGRAPHY Module 1: Maps and Plans 00:15:00 Module 2: Local Studies & Contrasting UK Locality 00:15:00 Module 3: Transport, Weather & Tourism 00:30:00 Module 4: Mountains and Rivers 00:30:00 Module 5: Around the World 00:15:00 **HISTORY** Module 1: Famous People 00:15:00 Module 2: The Tudors 00:15:00 Mock Exam Mock Exam - Early Years Teacher Training Course 00:20:00 Final Exam Final Exam - Early Years Teacher Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00