This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.
Presentation skills can be defined as a set of abilities that enable an individual to: interact, transmit the messages with clarity, engage the audience in the presentation, interpret and understand the mindsets of the listeners.
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.
Join the Scrum.org accredited Live Virtual Class - Professional Scrum Master 2 (PSM II). This is an advanced scrum master training course - designed for experienced Scrum Masters seeking professional growth. Course Description This advanced Professional Scrum Master (PSM II) qualification is designed to elevate you to a level of total Scrum mastery. Deepen your understanding of the Scrum framework and Agile practices while transforming your team into an Agile powerhouse. Gain the skills to teach Agile and support your organisation, regardless of your role. Whether you aim to lead Agile transformation within your organisation or progress your Agile career, this advanced Scrum mastery course is your ideal opportunity. Our Scrum.org certified advanced professional scrum master training course is delivered by industry experts with unrivalled interactivity. We combine real world experience with industry leading practicals that embed key principles. The PSM 2 course if focussed on developing practical skillsets and best practice implementation to achieve tangible results. Through these tried and tested learning techniques, Fractal Systems delivers a 98% first-time pass rate. Learn how to become an advanced Scrum Master: Understand how Scrum principles and values guide decision-making. Enhance servant-leadership abilities. Support Development Teams and Product Owners to improve effectiveness. Foster a conducive environment for successful Scrum Teams with greater agility. Gain tips and techniques for collaboration with the organisation. Improve overall organisational impact as a successful Scrum Master. Address team conflict and remove impediments. Communicate the significance of a "Done" Increment. Grasp how to support the Scrum Team and navigate middle management challenges. Why Train With Us? This immersive two day PSM II course prioritises your growth and success in the industry. We believe in hands-on learning experiences that deliver practical applications that are specific to your individual workplace challenges. This not only helps to frame key principles of an advanced Scrum Master but also enables you to have a more immediate impact in your role. The PSM II training course is led by our Scrum Trainers, all of which have real world industry experience. Gain a deep understanding of advanced Scrum theory, empower your Scrum teams with best practices and be supported by industry professionals throughout - from passing test to implementing learnings into your role. Who Should Attend This Course? The Professional Scrum Master II course is an advanced program tailored for experienced Scrum Masters with a deep understanding of the Scrum framework. We recommend this to individuals with at least one year of Scrum Master experience. Your Professional Scrum Trainer Meet Jay, the founder of Fractal Systems and an experienced Professional Scrum Trainer. With over 20 years in leadership and team roles, Jay excels in delivering practical value. He adopts an interactive teaching style, avoiding PowerPoint in favour of engaging, experience-based learning, using techniques from Liberating Structures and Neuro-Linguistic Programming. Jay specialises in business transformations, providing training, mentoring, coaching, and consulting to drive success through teamwork. For those pursuing the Professional Scrum Master II (PSM II) certification, Jay and the Fractal team are committed to supporting your learning journey with a range of valuable resources: Complimentary Scrum Resource Bundle Access to a PSM Exam Simulator Free PSM II Exam Coaching Sessions Personalised 1:1 Coaching At Fractal Systems, our goal is to ensure you have the support and resources needed for a successful PSM II learning experience. Our Clients Our Testimonials
Applied Strategic Healthcare Leadership Course An ACHE-Accredited Executive Program | $1,200 USD Sharpen Your Strategic and Financial Leadership in Healthcare This highly interactive program is designed exclusively for executives and fellows of the American College of Healthcare Executives (ACHE) who are ready to elevate their strategic and financial decision-making capabilities through immersive simulation-based learning. Delivered over a series of six engaging Zoom sessions, the Applied Strategic Healthcare Leadership Course equips you with critical tools to drive performance in your healthcare organization while earning 12 ACHE continuing professional education credits. What Makes This Course Unique? Simulation-Based Learning: Leverage the industry-leading Healthcare Hero hospital management simulation, used in top-tier MHA and MBA programs globally. Team-Based Executive Challenge: Work in teams to manage a virtual hospital, facing real-world challenges and dynamic market forces. Experiential Learning: Make executive-level decisions across strategy, operations, and finance in a safe, competitive environment that mirrors the complexities of modern healthcare. Facilitated by Experts: Guided by experienced healthcare and simulation facilitators with deep knowledge of executive leadership and health system strategy. Course Format 6 x 2-hour Zoom sessions (12 contact hours total) The zoom sessions will run weekly from Saturday 11am-1pm Eastern, starting on April 5th Combines strategic and financial management lectures with 8 intensive simulation rounds Practice rounds to build confidence, followed by a competitive live game Final session includes a powerful executive debrief to help you apply insights directly to your organization Key Learning Outcomes By completing this program, you will: ✔ Apply advanced strategy frameworks tailored to healthcare ✔ Strengthen your financial leadership with healthcare-specific KPIs and analysis ✔ Improve team-based executive decision-making under real-world pressure ✔ Learn how to balance mission, margin, and market dynamics ✔ Take home actionable insights to drive performance improvement in your role Who Should Enroll This course is ideal for: ACHE members and fellows seeking executive-level simulation training Healthcare executives responsible for strategy, operations, or finance MHA/MBA graduates looking to sharpen applied skills Leaders preparing for expanded organizational responsibility Program Fee 💲 $1,200 USD (Includes full simulation access, live facilitation, team coaching, and all course materials.) Enroll Now About the Simulation Healthcare Hero is a highly acclaimed hospital management simulation designed to challenge participants with the real-world complexities of running a competitive healthcare system. Trusted by leading universities and executive education programs worldwide. Frequently Asked Questions 1. Who is this course designed for? This program is specifically designed for healthcare executives, ACHE members, and fellows who wish to enhance their strategic, financial, and leadership capabilities through applied learning. It’s also ideal for senior managers preparing for executive roles. 2. How does the Healthcare Hero simulation work? Healthcare Hero is an interactive, web-based hospital management simulation. Working in teams, you will make key decisions across hospital strategy, operations, and finance, while competing against other teams in a dynamic, simulated healthcare market. No prior simulation experience is required—full guidance will be provided. 3. How much time will I need to commit? The program consists of 6 x 2-hour Zoom sessions (12 hours total), spread over several weeks. Between sessions, you may wish to review materials or discuss strategies with your team, but no additional time commitment is required. 4. What topics will be covered? You will explore critical areas such as healthcare strategy, financial management, team leadership, and decision-making under pressure. The course blends applied simulation rounds with lectures on strategic management and financial leadership in healthcare. 5. Will I earn ACHE continuing professional education (CPE) credits? Yes, this program is eligible for 12 ACHE-approved CPE credits, contributing toward your ongoing professional development. 6. Do I need prior experience with simulations? No simulation experience is needed. The first sessions include practice rounds and onboarding to help you get comfortable with the platform and decision-making process. 7. How will teams be formed? Participants will be assigned to teams during the first session to encourage collaboration, peer learning, and networking. Team performance will be key to success in the simulation. 8. What’s included in the course fee? Your $1,200 USD fee includes access to the Healthcare Hero simulation, live facilitation, course materials, team coaching, and participation in all Zoom sessions. 9. Is there a certificate of completion? Yes, participants will receive a certificate of completion after finishing the course and simulation rounds. This can be used to demonstrate CPE credits to ACHE. 10. Can I cancel or transfer my registration? Cancellations are allowed up to 14 days before the course start date for a full refund. Transfers to a future cohort are available subject to availability. Please contact us directly to process cancellations or transfers.
Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training.
Git and GitHub course description This course covers version control using Git but also using GUI frontends such as GitHub. The course starts with a tour of using GitHub but then quickly moves onto using git from the command line. All elements of git version control are covered including creation of repositories, adding and editing files, branches and merging, rewriting history and handling merge conflicts. Hands on sessions are used throughout the course. What will you learn Install git. Add and edit files in a repository. Create branches and perform merges. Handle merge conflicts. Git and GitHub course details Who will benefit: Anyone requiring version control. Prerequisites: None. Duration 1 day Git and GitHub course contents Introduction Version control for software, configuration management. Other uses. Version control systems. What is git? What is GitHub? Distributed version control. Comparison of git to other systems. GitHub Getting started, creating an account, account types, repositories, access control, bug tracking, feature requests. Alternatives to GitHub. Hands on Using GitHub. Installing git Linux install, Windows install, git config, levels, user.name, user.email. Hands on Installing and configuring git. Creating repositories git clone, github, git remote, git init. Hands on Creating a repository. Adding and editing files Staging and adding, git add, git commit, git push, git pull, git status, git log. Two stage process. File states: Working, staging, history, untracked. git mv, git rm, .gitignore, git diff, git difftool. Undoing changes. Hands on Adding and editing files in git. Branching and merging What is a branch, HEAD label, master branch, git branch, git checkout. Feature branches, bux fix branches, integration branches, production branches, fast forward merges, 3 way merges, git merge, git status, git log, tags. Hands on Making branches, merging. Rewriting history git reset, git rebase, advantages. Hands on Reset commits, rebase a branch. Merge conflicts What is a conflict, conflict resolution process, resolving merges, rebasing, git log, merge tools, configuring merge tools, avoiding conflicts. Hands on Merge resolution.
The Agile Project Manager: In-House Training: Virtual In-House Training Change isn't coming, it's already here. The project environment is becoming more volatile, uncertain, complex, and ambiguous. Project management and project managers must transform and evolve in order to keep up with these changes. Agile has been a disruptor in the field of project management, having over 20 years of successes and benefits to organizations that have adopted their frameworks. The Agile frameworks have proven themselves to be more adept in dealing with this uncertainty. But Agile isn't just about following a different way of working. What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset. In an increasingly complicated project environment, this course provides participants with the knowledge needed to not only survive but thrive. What you will Learn At the end of this program, you will be able to: Evaluate the changing project environment and the needed knowledge, skills, and behaviors Demonstrate innovative project manager competencies of leading change, servant leadership, and focus on value Utilize Lean and Agile principles to maximize value and improve project performance Construct a hybrid Agile model that is unique to your project Assess your role in Business Agility as an Agile Project Manager Getting Started Introductions Workshop orientation Expectations Foundations Recap: What is Agile? A changed project environment The future project manager Agile Project Management Competencies Focusing on value Championing change Servant leadership Coaching / mentorship Facilitation Lean and Agile Principles Optimizing flow Making things small Continuous planning Just-In-Time requirements Visualizing work Hybrid Agile Considerations Considering a Hybrid Approach Examining Strengths and Weaknesses of Each Approach Selecting Waterfall / Agile Roles, Practices, and Techniques Reviewing Three Hybrid Scenarios Constructing the Hybrid Project Implementing Agile Pitfalls and Concerns Agile in the Organization Business Agility
Facilitating Effective Meetings (Virtual) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps