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Safeguarding Adults Level 3 Online Training This Safeguarding Adults Level 3 course on Safeguarding Adults Level 3 will teach you how to keep the community's most vulnerable people safe. The Safeguarding Adults Level 3 course teaches the fundamentals of Safeguarding Vulnerable Adults, including why vulnerable adults may be at risk and recognise various forms of abuse. A carer for a vulnerable adult must understand their needs, as well as their discomforts and potential threats from others. It is crucial to understand the basics and advanced perspectives of Safeguarding Vulnerable Adults who have been mentally or physically abused to minimise future suffering. Through this Safeguarding Adults Level 3 course, you will gain a solid knowledge of how to care for adults at risk, and you will also learn how the safeguarding process works. Enrol in our Safeguarding Adults Level 3 course today to gain the experience, skills, and knowledge required to advance your career development. Free Course: Level 2 Safeguarding Children Training Course Safeguarding Adults Level 3 Training Learning Outcomes of Safeguarding Adults Level 3 After completing this Safeguarding Adults Level 3 course, you will be able to: Describe the fundamentals of safeguarding vulnerable adults. Identify vulnerable adults. Know different types of adult abuse. Respond to concerns in adult safeguarding. Explain whistleblowing on safeguarding adults. Know the process for reporting safeguarding concerns. Certificate of Completion of Safeguarding Adults Level 3 You will receive a course completion certificate for free as soon as you complete the Safeguarding Adults Level 3 course. Safeguarding Adults Level 3 58:00 1: Safeguarding Adults Level 3 58:00 PDF Level 2 Safeguarding Children Training Course 41:00 2: Level 2 Safeguarding Children Training Course 41:00 PDF Who is this course for? Safeguarding Adults Level 3 Online Training This Safeguarding Adults Level 3 Training is appropriate for a variety of professionals, including: NHS Staff Nurses Caregivers Health Care Workers Social Welfare Workers Family of the Adults Requirements Safeguarding Adults Level 3 Online Training There are no specific requirements for Safeguarding Adults Level 3 course because it does not require any advanced knowledge or skills. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Are you looking to enhance your Child Protection and Safeguarding skills? If yes, then you have come to the right place. Our comprehensive course on Child Protection and Safeguarding will assist you in producing the best possible outcome by mastering the Child Protection and Safeguarding skills. The Child Protection and Safeguarding course is for those who want to be successful. In the Child Protection and Safeguarding course, you will learn the essential knowledge needed to become well versed in Child Protection and Safeguarding. Our Child Protection and Safeguarding course starts with the basics of Child Protection and Safeguarding and gradually progresses towards advanced topics. Therefore, each lesson of this Child Protection and Safeguarding course is intuitive and easy to understand Exclusive Bonus Courses: Course 01: Paediatric First Aid Level 3 Course 02: Childcare and Nannying Diploma Course 03: Safeguarding Children: Internet Safety Course 04: Child Psychology: Cognitive Development Course 05: Child Development Along with the Child Protection and Safeguarding courses, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Child Protection and Safeguarding bundle. Requirements To enrol in this Child Protection and Safeguarding course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs.

Explore the world of safeguarding and child protection, where each kid's well-being and security are of the highest priority. Having completed our Level 4 Diploma course, you will be able to safeguard children in any situations and become a guardian angel for them. Ready to transform children's lives for the better and advocate for child safety? Come with me as we go off on this honorable adventure! In this immersive course, you'll delve deep into the core principles of child protection and safeguarding, guided by a comprehensive curriculum tailored to equip you with the tools needed to navigate the complexities of child care. From understanding child development to fostering healthy living environments and addressing the unique needs of children with special requirements, each module is meticulously crafted to empower you with the knowledge and confidence to safeguard children from harm. Level 4 Diploma in Child Protection and Safeguarding course Learning Outcomes: Understand the dynamics of child development and its implications for safeguarding. Master the essentials of creating safe and nurturing environments for children. Identify and respond effectively to signs of abuse and neglect through robust child protection practices. Implement strategies for promoting healthy lifestyles and well-being among children. Advocate for the rights and safety of vulnerable children in various settings. Foster creativity and imagination in early years provision while ensuring safety and protection. Level 4 Diploma in Child Protection and Safeguarding Module 1: Introduction to Safeguarding Module 2: Laws and Guidance Module 3: Child Abuse Module 4: Sexual Abuse Module 5: Risks and Risk Assessment Module 6: Responding to Disclosure and Reporting Module 7: Things to Do after Referral Module 8: Record Keeping Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Child Protection and Safeguarding Who is this course for The Level 4 Diploma in Child Protection and Safeguarding is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Child Protection and Safeguarding like - Childcare professionals Social workers Teachers and educators Healthcare professionals Parents and guardians Requirements Level 4 Diploma in Child Protection and Safeguarding To enrol in this Level 4 Diploma in Child Protection and Safeguarding course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Child Protection and Safeguarding Career Paths: Child Protection Officer: £30,000 - £50,000 per annum Social Worker (Child Protection): £28,000 - £45,000 per annum Safeguarding Lead: £35,000 - £60,000 per annum Child Advocacy Specialist: £25,000 - £40,000 per annum Early Years Coordinator: £22,000 - £35,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Buy Big. Save Big! Previous Price: £4565 & Offered Price: £119!! GET FREE 1 QLS ENDORSED CERTIFICATE COURSE with 10 ADDITIONAL CPD ACCREDITED COURSES IN A BUNDLE. If you wish to gain a solid and compact knowledge of Safeguarding for Taxi Drivers and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Safeguarding for Taxi Drivers bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Safeguarding for Taxi Drivers with an at QLS Level 3 10 Premium Additional CPD Accredited Courses - Driver Safety Awareness Course Driving Theory Test Preparation Driving Instructor Accident Investigation Vehicle Routing Problem with Sample Data Traffic Marshal English Law Course 2020 Decision-Making in High-Stress Situations Basic First Aid Time Management Success becomes a lot simpler with this Safeguarding for Taxi Drivers bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Safeguarding for Taxi Drivers, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Safeguarding for Taxi Drivers package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials of the Safeguarding for Taxi Drivers are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to the bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Course Curriculum: **** Safeguarding for Taxi Drivers **** Module 01: Introduction to Safeguarding for Taxi Drivers Passengers Vulnerability Working with Vulnerable Passengers Your Responsibilities UK Safeguarding Law Summary Module 02: Understanding Abuse Types of Abuse Human Trafficking Domestic Violence Child Sexual Exploitation Summary Module 03: Understanding Your Safeguarding Responsibilities Principles of Safeguarding Reporting Concerns Confidentiality What Should You Report Good Practice in Safeguarding Summary Module 04: Understanding Key Safeguarding Principles What is Safeguarding Safeguarding Children Offences Against Children Safeguarding Vulnerable Adults Protection of Vulnerable Adults Offences Against People Summary Module 05: Current Issues in Safeguarding Bullying Family Abductions Forced Engagements Female Genital Mutilation Paedophiles The Influence of The Media and Internet MediaThe Internet Child Employment Summary How is the Safeguarding for Taxi Drivers Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Safeguarding for Taxi Drivers course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £79 GBP Level 2 - £100 GBP Level 3 - £119 GBP Level 4 - £129 GBP Level 5 - £139 GBP Level 6 - £150 GBP Level 7 - £159 GBP Certification Accredited by CPD Upon finishing the Safeguarding for Taxi Drivers course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study this package and expand your professional skillset! Requirements This Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the Safeguarding for Taxi Drivers bundle package at your own speed. Career path This bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Safeguarding for Taxi Drivers Diploma Course - CPD Certified Hard copy certificate - Included

Highlights of the Course Course Type: Online Learning Duration: 35 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about safeguarding Understand the core competencies and principles of safeguarding Explore the various areas of safeguarding Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert safeguarding officer Safeguarding Diploma Course Master the skills you need to propel your career forward in safeguarding. This course will equip you with the essential knowledge and skillset that will make you a confident safeguarding officer and take your career to the next level. This comprehensive safeguarding course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this safeguarding course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective safeguarding practice and equip you with the essential skills, confidence and competence to assist you in the safeguarding industry. You'll gain a solid understanding of the core competencies required to drive a successful career in safeguarding. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for safeguarding officer or for people who are aspiring to specialize in safeguarding. Enroll in this safeguarding course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive safeguarding course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this safeguarding can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This safeguarding course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This safeguarding course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This safeguarding course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Safeguarding A Guide to Safeguarding 00:27:00 Introduction to Safeguarding vulnerable groups 00:05:00 What does this mean for Service Providers 00:03:00 Documents relating to Safeguarding 00:02:00 Registration of New Service Users 00:03:00 Identification of Concerns 00:01:00 Proactive Analysis of Issues 00:01:00 Collaborative Review 00:02:00 Audit of Effectiveness 00:01:00 Embedding Safeguarding Procedures 00:04:00 Key Learning Points 00:02:00 Assessment Assessment - Safeguarding 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

You'll be shocked to know that around 1 in 20 children in the UK will experience some form of child abuse before they reach adulthood. Just think of a child, vulnerable, unheard or an adult, isolated, afraid. These are the silent battles fought in the shadows of neglect and abuse. So, our Level 5 DSL training program is here to equip you with the safeguarding knowledge needed to become a fearless saviour for safeguarding the vulnerable. Master the intertwined web of safeguarding legislation. Learn to identify different forms of abuse, understand your roles and safeguarding responsibilities, and build effective communication skills that melt away fear and encourage disclosure. You'll discover the power of reporting your safeguarding concerns with confidence, ensuring every whisper, every hint of vulnerability, is heard and acted upon. Become proficient in the nuances of both child and adult safeguarding legislation, understand the impact of social stigma, and discover the importance of interagency collaboration crucial in safeguarding. Don't let silence perpetuate harm. Enrol now and equip yourself with the proper safeguarding knowledge to make a real difference, one vulnerable voice at a time! Package Details Gain comprehensive knowledge and skills for safeguarding vulnerable adults. Develop effective safeguarding strategies and interventions. Study at your own pace and schedule. 24/7 access to course materials and dedicated support from safeguarding experts. Learn from any smart device, anytime, anywhere, making safeguarding knowledge readily available. Equip yourself with the safeguarding skills to contribute to a safer and more supportive society. Learning Outcomes Become proficient in safeguarding policies and practices. Equip yourself to launch a safeguarding-focused initiative. Lead and train others in safeguarding, enhancing community safety. Strengthen your CV with a DSL certification. Enhance your role in education or healthcare with DSL knowledge. Level 5 in Designated Safeguarding Lead (DSL) Safeguarding Vulnerable Adults Module 01: An Introduction to Safeguarding of Vulnerable Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern Safeguarding Children Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Certificate of Achievement CPD Accredited Certificate After completing the Designated Safeguarding Lead course, learners can obtain an endorsed Certificate of Achievement from the Quality Licence Scheme. This testament of your achievement is offered free of charge and can be posted to your address. International students will incur a £10 postage fee. Endorsed Certificate of Achievement from the Quality Licence Scheme Get an endorsed certificate of achievement from the QLS, recognising your commitment to safeguarding adults and their well-being. This free-to-receive certificate (international postage £10) equips you with the knowledge and skills to identify, report, and prevent abuse. Create safe environments, empower others, and make a lasting difference in your community. Endorsement Our Designated Safeguarding Lead course is endorsed by the Quality Licence Scheme, signifying high-quality, non-regulated educational standards. This endorsement from the QLS, a leading UK standard-setting body, assures that the course content and training in safeguarding are of exceptional quality. Who is this course for? This course is suitable for: School Administrators Childcare Providers Social Workers Healthcare Providers Youth Workers Sports Coaches HR Managers Requirements To enrol in this Level 5 in Designated Safeguarding Lead (DSL), Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Safeguarding Officer: £25,000 to £40,000 per year Child Protection Coordinator: £30,000 to £45,000 per year Education Welfare Officer: £28,000 to £40,000 per year Social Worker (Child Protection): £32,000 to £45,000 per year Youth Support Worker: £20,000 to £30,000 per year School Counsellor: £30,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Highlights of the Course Course Type: Online Learning Duration: 35 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about safeguarding Understand the core competencies and principles of safeguarding Explore the various areas of safeguarding Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert safeguarding officer Safeguarding Course Master the skills you need to propel your career forward in safeguarding. This course will equip you with the essential knowledge and skillset that will make you a confident safeguarding officer and take your career to the next level. This comprehensive safeguarding course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this safeguarding course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective safeguarding practice and equip you with the essential skills, confidence and competence to assist you in the safeguarding industry. You'll gain a solid understanding of the core competencies required to drive a successful career in safeguarding. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for safeguarding officer or for people who are aspiring to specialize in safeguarding. Enroll in this safeguarding course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive safeguarding course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this safeguarding can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This safeguarding course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This safeguarding course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This safeguarding course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Safeguarding A Guide to Safeguarding 00:27:00 Introduction to Safeguarding vulnerable groups 00:05:00 What does this mean for Service Providers 00:03:00 Documents relating to Safeguarding 00:02:00 Registration of New Service Users 00:03:00 Identification of Concerns 00:01:00 Proactive Analysis of Issues 00:01:00 Collaborative Review 00:02:00 Audit of Effectiveness 00:01:00 Embedding Safeguarding Procedures 00:04:00 Key Learning Points 00:02:00 Assessment Assessment - Safeguarding 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.