Read and discuss this novel of what it is to be human Highlights Join this book club and gain extra motivation to read in English 7 hours of live classes to help you develop fluent speaking in English Read this contemporary novel and discuss love, emotional intelligence and humanity Be corrected by an expert English teacher to remove errors and mistakes Practise and develop your English online in this course featuring Matt Haig's The Humans. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation. The Book Club book From the writer of The Midnight Library and How to Stop Time comes The Humans - a funny novel about alien abduction, mathematics, and what it is to be human. It combines hilarious moments with thought-provoking insights into how we interact. Maths professor Andrew Martin, is dead. His body is now taken over by an alien, who discovers that the professor wasn't very nice. The alien finds himself learning more about the professor, his family, and “the humans”. When he starts to feel for his own wife and son - who have no clue he’s not the real Andrew- the alien has a decision to make - complete his mission or abandon it and start a new life with the humans. Geoff says: "I laughed out loud reading this - but it also addresses serious themes. It shines a light on what it means to be human, and gaining emotional intelligence."
Sharing & Networking - Newcomers Networking Session aimed at those who have joined the hospice sector in the last 12mths - all roles and levels. THIS SESSION WILL NOT BE RECORDED
Prioritising and creating order is the first step towards your success. There may be some skills that are fundamental to your results, while others are not something you should focus your efforts on. The Inner Genius Assessment is the perfect tool for you to identify your own personal roadmap.
We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect! We are delivering the content online - Live! Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff. Just £79+vat pp for a half day workshop with resources. The second in the series is: Productive Conversations in Challenging Situations This workshop will provide an opportunity to understand why patients are experiencing conflict within themselves, what the impact is on their behaviour and how we can effectively work with them to find a positive solution. We add value by discussing the importance of the role your team play and how they can manage their own conflict when dealing with challenging situations. This workshop is based on the Chimp Paradox theory (by Professor Stephen Peters). We use the analogy of Chimp to make it memorable and fun to learn about! It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: Understanding and defining conflict Why conflict happens Identifying & recognising different conflict types How to have more productive conversations Tools to help respond effectively and have problem solving conversations Keeping yourself 'safe', avoiding triggers and escalation Review, Reflect, Reset We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk
We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect! We are delivering the content online - Live! Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff. Just £79+vat pp for a half day workshop with resources. The third in the series is: Skills for Confidently Signposting Patients This workshop will provide an opportunity to understand why and how we need to 'Frame' signpost options for patients in order to reach a positive outcome. Each practice has their own approach and guidance to signposting. We focus on how best to present the signpost options to patients, ensuring we don't trigger any conflict by saying 'We don't have an GP appointments' and also making the signpost options sound like a Win:Win! We add value by discussing the importance of the role your team play in Signposting - especially in the bigger picture of the NHS. We also look at how signposting effectively can benefit them, the practice, and the PCN. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Evolution of the Reception Role Benefits & Impact of Signposting Building Knowledge & Confidence in using signposting processes & procedures The Signposting Process - including Framing, Gaining Information, Asking Q's and Presenting Solutions Handling Push Back We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk
We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect! We are delivering the content online - Live! Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support the development pathway of GP admin staff. Just £79+vat pp for a half day workshop with resources. The first in the series is: Positive & Proactive Communication for Effective Call Handling This workshop will provide an opportunity to look at how we positively communicate with others - taking into account patients expectations, stereotypes, our role, and how to have the best interactions! We add value by discussing the importance of their roles, exploring how change impacts us and patients, and how we can choose to respond. We couple this with a deeper exploration of communication techniques that leads to a greater understanding of how we can communicate using positive intention & language. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Heart Of The Surgery Changes & Choices Patient Experience Effective Communication Managing Other’s Emotions & Challenging Patients Importance of Signposting Keeping Motivated Creating New Habits We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk
Our Introduction to Immigration Law course is a full-day course designed for those who are interested in a career in immigration law. About the course Our introduction to UK Immigration Law course is aimed at those looking to venture into the increasingly popular and relevant world of immigration law. This exciting course will give you an overview of the various UK visa routes as well as looking into a “day in the life” of an immigration caseworker, with the opportunity to work through a real visa application form. During this course we’ll also guide you on the path to accreditation, providing valuable insights into the requirements and steps to become a recognised immigration professional. Course joining links, materials and instructions are sent out 24hours before the course starts. Course information Course: Introduction to Immigration Law Duration: 1 day Delivery Method: Online Trainer: Expert Immigration Trainer CPD: 6 Points Career Path: Immigration Advisor Entry Requirements: None Why Study with Immigration Advice Service. Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our Introduction to Immigration Law course will give you an insight into UK Law, covering key fundamentals as well as how to become an accredited advisor. Our qualified and OISC regulated trainer will guide you through the process and ensure you are competent with elements covered within the course. Content covered in the course: General knowledge of immigration law A look at common visa routes:Entry clearanceFamily visasVisit visasPBS How to take instructions from a client Drafting letters for clients How to work through a visa application form How to become accredited
The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP. Delegates successfully completing the e-learning will: Have an awareness of how to correctly identify and select the appropriate form of personal protection against falls from MEWPs. Have a theoretical awareness only of how to check, use, maintain and store a harness and lanyard with manufacturer’s instructions. Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.
If you're just starting a business, looking to re-energise a current business, need small business help and support or are seeking to take your business to the next level, together, we can develop strategies towards achieving your goals.