2563 Exercises courses delivered Online

Layoffs, reduction, downsizing, rightsizing, staff cuts, managing redundancy, any way you say it, the reality is a complex process that impacts a lot of individuals and organizations worldwide. Through application exercises and a rich multimedia process, this course will increase your understanding of how to make this potentially traumatic experience as successful and positive as possible for everyone involved.

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

🚀 Unleash Your Infinite Potential with 'Unlocking the Corners of Your Mind with Creativity Training' Online Course! 🚀   Are you ready to embark on a transformative journey that will unlock the hidden treasures of your mind? Introducing our groundbreaking online course designed to unleash your creativity and tap into the limitless possibilities within you!   🌈 Unlock the Power of Your Imagination: Immerse yourself in a world of boundless creativity as you discover techniques to awaken and nurture your imagination. Break free from mental constraints and open up new realms of innovative thinking.   🎨 Ignite Your Creative Spark: Say goodbye to creative blocks! Learn proven strategies to reignite your creative spark, whether you're an artist, entrepreneur, or simply someone yearning to infuse more innovation into your life.   💡 Master Creative Problem Solving: Transform challenges into opportunities! Equip yourself with the tools to approach problems from fresh perspectives, fostering a mindset that turns obstacles into stepping stones toward success.   🌐 Navigate the Creative Process: Gain insight into the creative process and learn how to navigate its twists and turns. From ideation to execution, you'll develop a roadmap to bring your creative visions to life with clarity and purpose.   🚀 Course Highlights: Engaging Video Lessons: Dive into captivating lessons led by industry experts. Interactive Exercises: Apply newfound knowledge through hands-on activities. Peer Collaboration: Connect with a vibrant community of like-minded individuals. Personalized Feedback: Receive constructive input to enhance your creative journey.   🎁 Exclusive Bonus: Enroll now to receive a bonus toolkit filled with resources, exercises, and inspiration to keep your creative juices flowing long after the course concludes.   🌟 Why Choose 'Unlocking the Corners of Your Mind with Creativity Training'? Proven Strategies: Based on the latest research in neuroscience and creativity. Flexible Learning: Access lessons anytime, anywhere, at your own pace. Lifetime Access: Revisit the course content whenever you need a creative boost.   🔓 Unlock Your Full Creative Potential Today! Don't let your ideas remain dormant. Seize this opportunity to unlock the corners of your mind and witness the transformation that creativity can bring to every aspect of your life.   Embark on a path of self-discovery and creativity. Join 'Unlocking the Corners of Your Mind with Creativity Training' today! Your boundless potential awaits. 🚀✨ Course Curriculum

Are you looking for a hot muscular body? Always wondered how bodybuilders have maintained their bodies? Want to learn the secrets behind the smooth muscular bodies? If yes, then enroll now without any further and make your dream come true. Description: What is bodybuilding? It is the process of developing muscles fibre through different techniques and methods. You can accomplish it by muscle conditioning, increase calorie intake, lift weights, etc. Through this course, you will learn about the different training exercises and their effects on the body. You will also learn about creating a workout plan. Extensive training will also be discussed in this course. You will also learn about the disadvantages of caring out the wrong exercises. The most important step in body building is following the right food plan. In this course, we will also learn about how to create and follow the right diet plan. This course will also discuss body building for women. Who is the course for? This course is for any individual who is looking for a guide on body building. This course is for anyone who wants to learn different exercise, nutrition, etc. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Muscle Building Training course would be beneficial for the following professionals: Bodybuilder coach. GYM instructor. Vehicle body builder. Diet instructor. Chapter-01 INTRODUCTION TO MUSCLE BUILDING 01:00:00 Chapter-02 TRAINING EXERCISES 01:00:00 Chapter-03 EXTENSIVE WORKOUTS 01:00:00 Chapter-04 Power Foods Defined 01:00:00 Chapter-05 Meal Plans: Print Out 01:00:00 Chapter-06 Rested Performance and The Truth Behind Your Supplements 01:00:00 Chapter-07 BODYBUILDING FOR WOMEN 01:00:00 Chapter-08 A Note On Competitions 01:00:00 Chapter-09 Benefits of Muscle Building 00:30:00 Chapter-10 Final Words: Conclusion 00:15:00 Mock Exam Mock Exam- Muscle Building Training 00:20:00 Final Exam Final Exam- Muscle Building Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Discover how to find a healthy work-life balance and cope successfully with stressful situations by using Mindfulness at Work. Stress management is now critical to good productivity in the workplace, with the quality of operations and the well-being of staff dependent on it. This course will help you utilise the principles of mindfulness in everyday activities, contributing to a safe and positive environment at all times. This very practical Mindfulness tutorial will guide you through all positive habits, values, and behaviours that are conducive to both outcomes and personal health. A comprehensive learning curve is provided, from waking up tips to relaxation exercises. This coaching provides the perfect education for those serious about maintaining quality and mental positivity. Enrol now and learn to work smarter but not harder. This best selling Mindfulness at Work has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Mindfulness at Work is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Mindfulness at Work is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Mindfulness at Work is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Mindfulness at Work, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Mindfulness at Work will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Mindfulness at Work to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Discover the power of mindful eating, and lose weight the right way. The Mindful Eating Program is packed with tips, guidance and advice on how to lose weight healthily by embracing mindfulness. You will learn how mindful thinking can be applied to exercise and help you to build a better relationship with food. This course will also show you how to curb your cravings and deal with your emotions effectively.  You will develop an entirely new mindset to achieve your physical fitness and weight goals, just by incorporating some simple mental exercises into your daily routine. By the end of the course, you will be able to control your daily food intake and stay focused on your goals to transform not only your physique, but your mind as well. Start the journey today, and realise the power you have within! This best selling Mindful Eating Program has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Mindful Eating Program is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Mindful Eating Program is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Mindful Eating Program is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Mindful Eating Program, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Mindful Eating Program will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Mindful Eating Program to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Become the best version of yourself and harness the power of positivity in just 10 days, with our step-by-step guide. The 10 Days to Proactive Positivity course will teach you how to train your brain to become a more confident, fulfilled person, to attract success in all areas of your life. You will learn how to free your mind to let go of the things you can't control and overcome emotional trauma, developing the mindset of a winner.  Through this intense training course, you will learn mental exercises, techniques and tips that will help you to build more positive relationships and develop a better self-image. It will lead you on the path to realising your true potential and self-worth, to achieve your goals in life. This best selling 10 Days to Proactive Positivity has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth 10 Days to Proactive Positivity is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The 10 Days to Proactive Positivity is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The 10 Days to Proactive Positivity is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the 10 Days to Proactive Positivity, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the 10 Days to Proactive Positivity will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the 10 Days to Proactive Positivity to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

This course is an exploration of our understanding of structural racism in the UK and provides a good foundation for anyone wanting to be a responsible ally. Are you working with young people, but struggling with conversations about race? Are you worried that you have been getting it wrong when it comes to race? Do you have questions about race that you are afraid to ask? This course is for you. Description  Racism is a real problem in the UK, but it is much more hidden and covert than it has been in the past. People know its not ok to say the ’N-word’, but sadly, racism has permeated British society much more deeply than this. On this course we will help redefine the idea of racism and explain the complex nature of its modern day manifestation. We will explore how to talk with young people about race and particularly how to challenge when racism occurs. To achieve this, we need to start with ourselves. We will cover the idea of Unconscious Bias making us react differently to people based on our socialisation. We will cover the concept of White Privilege making it difficult for white people to get into the shoes of someone of another race. We will cover the concept of micro-aggressions that are difficult to report to a superior because they may be misconstrued as a mere “interpretation” of the situation and not an incident of racism. We will introduce the idea of the “racism binary”, and how we need to become more accountable for our own actions, and instead of getting offended, take responsibility when someone says something we did or said was racist. This can lead to a much more useful conversation than trying to defend yourself by saying “I’m not racist”.  When we live in a world where racism doesn’t exist, only then can we say “I don’t see colour”, because it does exist, and it does have an impact on peoples lives.  When racist incidents happen, people get hurt. Unfortunately, it is an all too familiar feeling for a lot of people in the UK who have been forced to accept it as part of life. Most of these situations will never be resolved, because they will never be reported. Poor handling of racist incidents teach young people not to say anything, thinking it will only make the situation worse. A lot of people believe that racism is never going away, because their experiences have confirmed this belief. There is a lot of work to be done, and the time is now.  This course is an exploration of our own socialisation and personal expressions of race, which will leave you feeling positive and hopeful about the future. Be bold, and join us on this journey into the ever growing multicultural melting pot. Enquire for more information about this thought provoking training day.  Learning objectives  Develop understanding of modern racism in the UK Strengthen knowledge of key terminology Understanding how to think like an “Ally” Explore strategies for dealing with racism when we encounter it Developing our confidence and ability to hold conversations with young people about race Who is it for? Leadership teams seeking guidance and reflection Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams College staff Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Voluntary Organisations People who want to “get it right” Content AM What makes a good welcome? Why don’t we talk about race? History of racism in the UK Definition of modern racism – how racism manifests in a post-racist world Unconscious bias The ‘racism binary’ – taking accountability for our words/actions Examining our privilege What does your race mean to you? PM Trust and difference exercises – how can we become more trustworthy? What is good Allyship? What to do and what not to do Strategies for dealing with racism incidents Restorative Justice How can we create dialogue with young people about race? Affinity groups What does the ideal workplace/school look like? What actions will we take away?

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by The CPD Certification Service Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Professional Cupping Therapy Course will take your cupping expertise to a new height, where you will dive into the advanced cupping methods and their benefits, empowering yourself as a skilled cupping therapist. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Understand what professional cupping therapy is Understand how cupping works Identify the types of cups available in the market Understand the contraindications to cupping therapy Learn how to do cupping therapy on the upper body and limbs Understand how cupping treatment helps to relieve neck pain and tension Know how to do neck exercises to alleviate pain Know how to do cupping for rotator cuff and shoulder problems Learn how to do cupping for tennis elbow and extensors pain Understand how to do cupping for the lower back and sciatica Know how to do cupping for hip pain Learn everything about acupressure and static cupping Why Professional Cupping Therapy Course right for you? This Clinical Cupping Therapy Course is ideal for anyone interested in learning about cupping therapy as well as massage therapists, acupuncturists, and other healthcare professionals. You will acquire knowledge and skills regarding sophisticated cupping procedures used by professionals and also learn about the advantages of cupping and acquire the skills you need to launch your own cupping therapy practice. This professional cupping therapy course will help you understand how suction cups stimulate skin and muscles. You will learn various techniques and tricks used in professional cupping therapy and how it helps to promote increased blood circulation, and cell repair and relieves muscle tension. In addition, this online course will teach you methods to do cupping therapy on the upper body and limbs such as for the neck, frozen shoulder, upper back etc. You will learn what is static cupping and how to treat clients using acupressure points. Upon successful completion of this Clinical Cupping Therapy Course, you will have a solid understanding of how professional cupping therapy works, its techniques, and how the treatment helps to relieve shoulder problems, upper back pain, upper arm pain, or tennis elbow pain. Professional Cupping Therapy Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum How IT Works How IT Works Introduction Welcome to My Course You Can Join Our Facebook Group if You Want. It is a Great Resource Learn the 2 Different Cupping Techniques in Under 2 Minutes Ok, So Let's Get Serious for a Minute. What is So Wrong About the Red Marks So How Does Cupping Work What Types of Cups Should I Buy and Why These Cups People Swear By, but I Have Just Had No Luck With Them A Rundown on How to Do Cupping on Someone's Back The Contraindications to Cupping What Should You Do Your Treatment On Let's Have a Little Practice Shall We It's Cupping Time! the Upper Body and Limbs How This Section of the Course Works Neck Pain/neck Tension How to Do Cupping for Neck Pain and Tension How to Do Cupping for the Neck on Someone Else Some Advanced Techniques for Neck Pain and Tension Neck Exercises to Relieve Pain Shoulder/rotator Cuff Pain/shoulder Impingements How to Do Cupping for Rotator Cuff and Shoulder Problems Exercises to Do for Rotator Cuff Problems Frozen Shoulder Exercises for Frozen Shoulder Extension Exercise for Upper Back Pain Relief Chest/respiration/colds Biceps Tendonitis/upper Arm Pain Tennis Elbow Pain/forearm Extensor Pain How to Do Cupping for Tennis Elbow and Extensors Pain Home Exercises for Tennis Elbow Golfers Elbow Pain Carpal Tunnel Syndrome/wrist Pain How to Treat Carpal Tunnel Syndrome, Golfer's Elbow and Forearm Pain Home Exercises for Carpal Tunnel Syndrome Advanced Techniques for the Arms and Forearms Hand/thumb Pain Home Trigger Point Release Techniques for Thumb/hand Pain How to Do Cupping for Relaxation/stress Relief How to Do a Relaxing Cupping Massage for the Back and Neck It's Cupping Time! the Lower Back and Limbs Welcome to Section 3 Lower Back Pain How to Do Cupping for the Lower Back and Sciatica Sciatica Sciatica Summary Hip Pain, Piriformis Syndrome, Bursitis, S.I. Joint Dysfunction and Buttock Pain How to Do Cupping for Hip Pain Hamstring Strains, Hamstring Pain How to Do Cupping for the Hamstrings. Thigh Pain and Groin Strains How to Do Cupping for the Thigh (Quadriceps) and Groin Area How to Do Cupping for Iliotibial Band Syndrome Knee Pain, Runners Knee, Meniscal Pain How to Do Cupping for Knee Pain Calf Pain, Calf Cramps and Tired and Sore Calves How to Do Cupping for the Calf How to Stretch the Calf Muscles Correctly Advanced Techniques for the Thighs, Hamstrings and the Lower Leg Ankle Sprains, Chronic Ankle Pain A Quick Word About Treating Acute Sprains and Strains How to Do Cupping for Ankle Pain and Sprains Treating Chronic Ankle Pain Plantar Fasciitis/heel Spur, Foot Pain and Tired Feet How to Do Cupping for Plantar Fasciitis and Generalized Foot Pain A Great Home Exercise for Plantar Fasciitis and Any Foot Pain How Long Should You Stretch a Muscle For? Here is the Answer How Often Should You Treat Someone A Word About Acupressure and Also Static Cupping What About Using Static Cupping Treating Using Acupressure Points as Well Who should take this course? This Clinical Cupping Therapy Course Online is primarily aimed at: Spa therapists Acupuncturists Massage therapist Healthcare professionals Aspiring massage and cupping therapist Owners of a cupping therapy clinic Anyone interested to learn about clinical cupping therapy However, this course is not restricted to a single profession or line of work. This course is open to anybody who wants to add a fascinating and beneficial therapeutic technique to their range of skills and knowledge. Entry Requirements There are no academic entry requirements for this professional cupping therapy course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This professional cupping therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Get yourself registered with our Relaxation Massage Therapy Course Online and start your journey towards becoming a skilled massage therapist. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Lean Six Sigma Yellow Belt Certification Program - Build a Knowledge Base of the Facets of Lean Six Sigma: On-Demand This course is designed to teach you the fundamental concepts of Lean Six Sigma and enable you to achieve IIL's Lean Six Sigma Yellow Belt Certification. The Lean Six Sigma methodology is focused on improving business performance, reducing costs, and increasing efficiency and productivity. In this course, you'll get an introduction to what Lean Six Sigma is about, including its vision, key metrics, and the DMAIC process (Define, Measure, Analyze, Improve, Control) which is the foundation of Lean Six Sigma and the de facto tool for process improvement. Improved processes result in higher quality, lower costs, and increased customer satisfaction! Benefits of Lean Six Sigma Gives leadership a standard, data-driven approach to improving results Gives project managers a set of understandable steps and tools to improve project effectiveness Generates higher net income by lowering operating costs Improves product and service quality through defect prevention and reduction Improves customer satisfaction and retention by identifying and meeting customer requirements Improves employee satisfaction by reducing rework What You Will Learn You will learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO and Yield) Select successful, high-impact projects that match to strategic objectives Document, measure and improve key processes using the DMAIC (Define, Measure, Analyze, Improve and Control) Methodology Utilize data-based thinking to make key business decisions Day One or eLearning Session One and Two: Introduction to the Fundamentals and Vision of Lean Six Sigma. Topics include: Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Day Two or eLearning Session Two, Three, and Four: Metrics of Lean Six Sigma and the DMAIC Model. This part of the course will focus on the systematic and proven use of the Define, Measure, Analyze, Improve, and Control (DMAIC) Methodology to dramatically reduce current process defects. Participants will practice using the common tools and techniques behind each phase through interactive exercises. Topics include: How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?