Everything you need to know about onboarding customers onto your product Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. Why attend this course? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. Who is this course for? This course is for anyone developing software and who needs to develop onboarding content. What will I learn? The different ways to guide users – and when to use them How to set your goals for onboarding Understanding and mapping the user journey How to prioritise the key onboarding actions How to write clearly, even if writing doesn’t come naturally Confidence in the work you produce Topics covered Introduction What is onboarding?The different types of onboardingWhy onboard?Why not onboard? About the project and exercises What is your goal? Who is your target audience? Information design and learning theory Designing for the key actionsOnboarding paths Customer journey mapping Types of guidance Writing the content Software tools for creating and delivering the content Testing and measuring it works Maintenance and governance Checklists Action plan for your first 90 days Delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. Our expertise As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (7:43) Project for the exercises What is onboarding? (3:13) Why onboard? (12:03) Why not onboard? (5:06) What is your goal? (20:08) Who is your audience? (7:11) Information Design and learning theories (15:52) Journey mapping (21:46) Types of guidance (45:01) Onboarding outside the product (13:45) Writing the content (11:24) Software (23:52) Measuring (14:29) Governance (7:17) Summary (2:41) Next steps Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
CWAP training course description This WiFi analysis course consists of hands-on learning using the latest enterprise wireless LAN analysis and troubleshooting tools. The course takes an in-depth look at the functionality of WLANs, intended operation of the 802.11 protocol and Wi-Fi Alliance specifications, WLAN frame formatting and structure, troubleshooting methodology, and protocol analysis. It also includes extensive training in modern spectrum analysis with a focus on advanced RF behaviour analysis, data collection methods, interpreting spectrum plots and charts, and understanding advanced features of WLAN spectrum analysers. What will you learn Analyse WiFi frames using Wireshark. Explain 802.11 protocol operation. Troubleshoot WiFi networks using Wireshark. Troubleshoot WiFi networks using spectrum analysers. CWAP training course details Who will benefit: Technical Network Staff Anyone looking to become a CWAP Prerequisites: Certified Wireless Network Administrator Duration 4 days CWAP training course contents Principles of WLAN Communication 802.11 Working Group, OSI reference model and the 802.11 PHY and MAC, Communication sublayers and data units, WLAN architecture components, Organization of station forwarding Addressing and internetworking operation, Modern WLAN product architectures. Physical (PHY) and MAC Layer Formats and Technologies Physical layer functions, Preamble function and format, Header purpose and structure, Analysis of PHY problems, Physical PPDU formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame components, MAC encapsulation, Fields and subfields of the MAC header, Frame Control, Frame types and subtypes and their uses, Addressing, Frame body, Data frame format, Control frame format, Management frame format, Information elements and fields. Beaconing and synchronization Scanning, Client state machine, 802.11 contention, QoS, Admission control, Band steering and airtime fairness mechanisms Fragmentation, Acknowledgments and Block acknowledgments, Protection mechanisms and backward compatibility, Power management, Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC), Security components, methods, and exchanges, Roaming procedures exchanges, Future protocol enhancements. 802.11n Transmit beamforming, Spatial multiplexing, Maximal Ratio Combining (MRC), Space-Time Block Coding, 40 MHz channels, Frame aggregation, HT-OFDM format, Modulation and Coding Schemes (MCS), HT frame formatting and more. Protocol Analysis Tools and Methodology Troubleshooting methodology, Protocol analyser types, Analysis NIC/adapter selection and constraints, Interpreting results based on location, Analyzer settings and features, Filtering and channel scanning, Interpreting decodes, Using advanced analysis features, Assessing WLAN health and behaviour factors, Evaluating network statistics, Troubleshooting common problems, Wired analysis to support wireless network issues. Spectrum Analysis Tools and Methodology Radio frequency behaviour review, Visualizing RF domains using spectrum measurement tools, Spectrum analyser types and operation, Analyser specifications and characteristics, Understanding spectrum data presentation, Interpreting plots and charts, Common WLAN spectrum analyser features, Identifying transmit patterns, Device classification and network impact, Recognizing transmit signatures. Hands on lab exercises Wireshark Setup, Use, and In-Depth Analysis Wireshark is fundamental to troubleshooting. Labs include: - Capabilities, configuration, and data display - Opening, collecting, saving, and modifying capture files. - Filtering traffic, and using colouring rules as analysis aides. - Live captures based on a set of desired collection criteria. - Identify and isolate network problems. - Conversation analysis. - Remote packet capture with an AP. Understanding Frame Components Familiarity with the frame structure and contents is essential in real -world troubleshooting efforts. Labs include: - Understanding the MAC header - Comparing the three major frame types and their subtypes - Analysing frame formats of individual frame types - Analysing 802.11n frame components - Additional information is reported by protocol analysers - Information not visible in protocol analysers Frame Exchanges Understanding frame exchange rules and behaviors is critical to identifying expected and unexpected. It is also necessary to understand what is normal so that aberrations can be properly troubleshot. Labs include: - Connectivity exchanges and sequences - Legacy and modern security exchanges - ERP and HT protection mechanisms - Power save behaviour - Acknowledgments, block acknowledgments, and supporting action frames - Dynamic rate switching - Band steering Troubleshooting Common Problems This lab exposes students to hands-on troubleshooting skills by setting up common problems in WLANs and allowing students to attempt to solve them. - Trouleshooting connectivity exchanges - Troubleshooting 802.1X and EAP exchanges - Troubleshooting roaming Spectrum Analyzer Setup, Use, and In-Depth Analysis Specifically, it will explore the plots and charts used to display spectrum data and how to interpret this data to define a transmitter's impact on the network. The following are covered: - Installing the analyser and using display and navigation - The 'RF perspective' provided by each plot and chart - Using built-in features and automated device identification - Characterizing the behaviours of an interference source - Assessing the impact of an interference source - Determining the impact of transmitter proximity on interference. - Identifying signatures of common transmitters - Remote spectrum analysis with an AP
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
ITIL® 4 Leader: Digital and IT Strategy: Virtual In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment
ITIL® 4 Specialist: Create, Deliver and Support: On-Demand The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
ISO 22301:2019 is an international standard of Security and resilience – Business continuity management systems (BCMS), its existence of it requires competent personnel to interpret its requirements, address those to integrate BCMS in an organization, and audit the organization to assess the implementation and effectiveness of overall implementation. This course is designed for professionals who are responsible for any aspect of Business continuity management systems (BCMS) as well as for those, specifically, who are pursuing their career in the field of auditing and certification. This course enhances the knowledge and skills of delegates to understand the standard and audit it effectively. The course is consisting of study material in form of self-study type written and exercises. Attendees of this course will be, on completion, competent to implement BCMS, Plan, Conduct & Report 1st, 2nd & 3rd party audits. Features of Couse ✔ 100% Online Self-paced: Considering busy schedules, we have designed this course to be attended online without bounding with the timings. To make it interactive, we have created different communication groups where candidates can discuss the points with other fellows as well as the trainers of course. Also, they can interact with trainers on monthly demonstration classes. ✔ Testing the Learning: Each section of course is covered with exercise to check your knowledge in real-time, and overall result is affected by exercises you complete. ✔ Self-Scheduling: This 40 Hours full fledge course is designed to match your schedule. You will get a life time access to this course and complete it on your ease. ✔ Superlative Material: The training is designed, developed and reviewed by competent auditors with extensive experience of auditing in different regions of world. ✔ Approved Course: The course is approved by one of the well-known personal certifying body “Exemplar Global”. With the approved course, you will get many benefits from Exemplar global which includes but not limited to; Exemplar Global graduate certificate with being listed on their website as auditor as well as badge of auditor from Exemplar Global. Extended learning content from Exemplar Global Complimentary access to online events, online magazine, newsletters, and low-cost professional Access to an exclusive LinkedIn Community Opportunity to explore career enhancement and employment opportunities Who should attend this? This course is recommended to be attended by those who are involved in implementation and/ or auditing of Business continuity management systems (BCMS), specifically BCMS Managers, Auditors and others willing to add credibility with a widely accepted qualification for auditing. Also, recommended to satisfy the applicable requirement of training and competence, if any. This course can add values to your profile if you are Intending to perform audits of Business continuity management systems (BCMS). A BCMS Executive/ Management Representative An Existing Internal Auditor A Business continuity management systems (BCMS) Consultant Responsible for implementing the Business continuity management systems (BCMS) standard. Responsibility to evaluate the outcome of internal ISO 22301:2019 – Business continuity management systems (BCMS) audits and have responsibility/ authority to improve the effectiveness of the Business continuity management systems (BCMS). Pursuing to make career in Business continuity management systems (BCMS) auditing. Course Duration: 40 Learning Hours and extended time of exercise & Exam. Certificate: Those who pass all exercises with 50% at least in each exercise will be awarded with successfully completion certificate with approval of Exemplar Global and a Lifetime validity. Note: Each exercise have 2 retakes, if a candidate fails in all 3 terms, the course will be block there and candidate will have to purchase it again by paying 20% of original price. Language of Course: English Pre-Requisites: ISO 22301:2019 awareness training course.
Neurology: Neuroplasticity Practice Diploma Unlock the power of your brain with our Neurology: Neuroplasticity Practice Diploma. Explore cutting-edge techniques and exercises in Neurology to reshape your mind. Turn the latest Neurology research into actionable changes in your life. Learning Outcomes: Identify core principles of Neuroplasticity within Neurology. Apply physical Neuroplasticity techniques in Neurology practice. Integrate spiritual aspects of Neuroplasticity into Neurology. Implement Neuroplasticity exercises for anxiety and depression, guided by Neurology. Design Neuroplasticity exercises suitable for children, rooted in Neurology. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Neurology: Neuroplasticity Practice Diploma: Neurology: Intro to Neuroplasticity: Understand the foundational principles of Neuroplasticity within the domain of Neurology. Physical Neuroplasticity in Neurology: Master physical Neuroplasticity techniques and their applications in Neurology. Spiritual Neuroplasticity in Neurology: Learn how to incorporate spiritual Neuroplasticity in your Neurology practice. Neuroplasticity Exercises for Anxiety and Depression: Deploy specific Neuroplasticity exercises to alleviate anxiety and depression, following Neurology best practices. Neurology: Breaking Bad Habits: Explore the role of Neuroplasticity in habit formation and eradication in Neurology. Neuroplasticity Exercises for Kids: Craft age-appropriate Neuroplasticity exercises for children based on advanced Neurology research.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know over 10 million gym memberships are active in the UK alone. With so many people looking to improve their health and fitness, there's a growing demand for qualified gym instructors to guide them. This Level 3 Gym Instructor Training course is designed to equip you with the knowledge and skills to become a successful gym instructor, and help others achieve their fitness goals in a safe and effective way. This bundle Package Includes: Course 01: Certificate in Gym Instructor Training at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Personal Trainer Course 02: Gym Workouts & Bodybuilding Training Course 03: HIIT Training & Bodyweight Exercises Course 04: Fitness Instructor: QLS Endorsed Course 05: Yoga Training: Benefits & Styles Course 06: Online Physical Education (PE) Teacher Training Course 07: Sports Coaching Diploma Course 08: Sports First Aid Course 09: Pain Management Course 10: Nutrition and Hydration Imagine the satisfaction of guiding your clients towards a healthier lifestyle. Our Gym Instructor course will teach you the fundamentals of muscle anatomy, client assessment, workout design, and proper exercise technique. You'll learn how to create personalised programmes, set up bodybuilding diets, and guide clients through various exercises with confidence. Learning Outcomes of Gym Instructor Training course Explain the functions of major muscle groups. Design effective workout programs based on client goals. Create personalized bodybuilding meal plans. Implement proper exercise techniques to avoid injury. Motivate and guide clients towards fitness success. Navigate common fitness myths and misconceptions. Whether you aspire to work in a gym, train clients one-on-one, or establish your own fitness business, this Level 3 Gym Instructor Training course empowers you to make a real difference. Enrol today and unlock the potential to become a sought-after gym instructor! Why Choose Our Gym Instructor Training Course? Get a Free QLS Endorsed Certificate upon completion of Gym Instructor Training Get a free student ID card with Gym Instructor Training The Gym Instructor is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Gym Instructor course materials The Gym Instructor comes with 24/7 tutor support Level 3 Gym Instructor Training Take a step toward a brighter future with Gym Instructor Training! *** Course Curriculum *** Here is the curriculum breakdown of the Gym Instructor Training at QLS Level 3 course: Introduction The Major Muscle Groups Explained Muscle Growth Fundamentals Client Assessment Workout Design Sample Workouts Exercise Videos Exercise Videos: Isolation Exercises Setting Up A Bodybuilding Diet Supplements Rest & Recovery FAQ & Miscellaneous Exercise Files Assessment Process of Gym Instructor Training You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Gym Instructor Training at QLS Level 3 exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Gym Instructor Training course is ideal for: Fitness enthusiasts looking to turn their passion into a career Gym-goers who want to learn more about fitness and nutrition Personal trainers looking to enhance their knowledge and skills Progression: You can further enrol in - Level 3 Certificate in Personal Training Personal training RQF personal training Level 3 Diploma in Fitness Instructing and Personal Training (RQF) Active IQ Level 3 Diploma in Gym Instructing and Personal Training Level 3 Certificate in Personal Training (RQF) Level 2 fitness instructor Level 2 Certificate in Fitness Instructing Level 2 Certificate in Fitness Instructing (Gym-Based Exercise) (RQF) Level 2 Certificate in Fitness Instructing - Gym-Based Exercise (RQF) Level 2 Certificate in Fitness Instructing Level 3 Diploma in Fitness Instructing and Personal Training (RQF) Level 4 Certificate in Advanced Personal Training Requirements No prior background or expertise is required in this Gym Instructor Training course. Career path This Gym Instructor Training course will allow you to kickstart or take your career in the related sector to the next stage. Gym Instructor Personal Trainer Fitness Coach Health Club Manager Group Exercise Instructor Strength and Conditioning Coach Certificates Certificate in Gym Instructor Training at QLS Level 3 Hard copy certificate - Included CPDQS Accredited PDF Certificate Digital certificate - Included
In the United States, the number of teenagers affected by obesity has nearly tripled since the 1970s. From lack of exercise to lack of motivation, online gaming to minimal school resources, there are several reasons why today’s youth has fallen behind the curve when it comes to staying active. That’s why we’ve created a specialization for trainers who want to help reverse the problems facing today’s youth and face their challenges head-on. Through hands-on exercises and expert programming, you’ll understand how to help keep kids motivated and engaged in sports, weightlifting, running, and more. With this fully digital program, you’ll learn about exercise variables and modifications for nutritional needs, cardiorespiratory, core, balance, plyometrics, and resistance training all geared towards younger populations. Plus, get everything you need to know about fitness assessments, psychological considerations, and how to grow your business by working with today’s youth.
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