2671 Exercises courses in Bristol delivered Online

This masterclass revisits the concept of anchoring in group settings and explores how it can be effectively combined with fear release techniques. We'll focus on creating shared anchors that the group can use to access positive emotional states, both during, alongside and after fear release exercises.

Whether you are planning to travel, work, or simply enjoy the rich culture of Spanish-speaking countries, this course provides you with the tools to immerse yourself fully in the language. Through dedicated practice and comprehensive guidance, you'll find yourself conversing with locals, enjoying Spanish literature, and watching films without subtitles in no time.

Advance your skills with Copywriting Level 4. Learn advanced techniques to craft compelling copy that drives engagement and converts readers into loyal customers.

Typing without looking at the keyboard might seem like wizardry—but with the right approach, anyone can master it. This Transcription: Touch Typing With Complete Career Guide Course is built for those who want to boost their typing speed, reduce errors, and glide through transcription work with confidence. Whether you’re eyeing admin roles, content transcription, or data input jobs, this course is a solid step towards polishing up your typing game from the comfort of your screen. From fingers to fonts, everything here revolves around rhythm, technique and steady progress. You’ll discover how touch typing links to transcription accuracy, workplace efficiency, and even job opportunities across various industries. No fluff—just structured content, clear lessons, and typing drills that feel more satisfying than a perfect cup of tea. This course is for those who are ready to type smarter, not harder. ________________________________________________________________________ Key Features: CPD Certified 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Transcription Module 01: Introduction. Module 02: Transcription Comprehension Module 03: A Comprehension Example Module 04: Transcription Accuracy Module 05: Accuracy Examples Module 06: Common Homophones Module 07: Transcription Formatting Module 08: Speaker Labeling Module 09: Spelling Module 10: Advanced Module Module 11: Useful Transcription Tools Module 12: Where & How to Find Transcription Opportunities Touch Typing Essentials Module 01: Introduction Module 02: How to Set up Your Computer Module 03: How to type the letters F and J Module 04: How to type the letters D and K Module 05: How to type the letters S and L Module 06: How to type the letter A and ; (semicolon) Module 07: How to type the letters E and I Module 08: How to type the letters R and U Module 09: How to type the letters T and O Module 10: How to type CAPITAL letters Module 11: How to type the letter C and , (Comma) Module 12: How to type the letters G and H Module 13: How to type the letters N and V Module 14: How to type the letters W and M Module 15: How to type the letters Q and P Module 16: How to type the letters B and Y Module 17: How to type the letters Z and X Module 18: How to type Colon and Semicolon Module 19: How to type Full Stop and Comma Module 20: How to type Question Mark and Exclamation Mark Module 21: How to type Dash, Parentheses and Quotation Marks ________________________________________________________________________ Complete Career Guide for Transcription: Touch Typing (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Transcription. In addition to mastering the essentials of Transcription, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Transcription. Your dream career starts here! List of career guide courses included in Transcription: Touch Typing With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain accurate recording comprehension abilities for many kinds of text. Attain high accuracy in transcription through practical examples and exercises. Master common homophones, ensuring accurate interpretation of spoken words. Demonstrate proficiency in transcription formatting and speaker labeling techniques. Refine spelling skills to enhance the quality and reliability of transcribed content. Explore advanced modules and tools, along with strategies to find transcription opportunities. ________________________________________________________________________ Accreditation All of our courses, including this Course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in transcription services. Anyone keen on developing touch typing skills for transcription. Those interested in remote work opportunities in transcription. Professionals seeking to enhance accuracy and efficiency in transcription tasks. Career path Transcriptionist - £20K to 30K/year. Medical Transcriptionist - £22K to 35K/year. Legal Transcriptionist - £25K to 40K/year. Audio Typist - £18K to 28K/year. Closed Captioning Specialist - £24K to 35K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

🚀 Unlock Your Potential with the DBT Mastery Program: Visual Learning and Comprehensive Guide! 🌟   Are you ready to transform your life and take control of your emotional well-being? Introducing the DBT Mastery Program, your ultimate guide to mastering Dialectical Behavior Therapy with a unique emphasis on visual learning!   🎨 Visual Learning Reinvented: Say goodbye to tedious textbooks and embrace an immersive learning experience! Our DBT Mastery Program leverages the power of visual aids, infographics, and engaging content to make complex concepts easy to understand and apply in your daily life. Visualize your progress and witness tangible results as you embark on your journey to emotional mastery.   🧠Comprehensive Guide to DBT: Dive deep into the core principles of Dialectical Behavior Therapy with our comprehensive guide. From emotion regulation and interpersonal effectiveness to distress tolerance and mindfulness, this program covers it all. Our expertly crafted modules ensure that you not only grasp the theory but also gain practical skills to navigate life's challenges with confidence.   🔍 What You'll Learn: Understand and regulate your emotions effectively. Improve your interpersonal relationships with proven strategies. Develop distress tolerance skills for resilience in challenging situations. Cultivate mindfulness to live in the present moment. Enhance your decision-making abilities through wise mind practices.   👩‍💻 Who is this Program For? Individuals seeking practical tools for emotional regulation. Therapists and counselors looking to deepen their understanding of DBT. Anyone interested in personal growth and self-improvement.   💡 Why Choose the DBT Mastery Program? Expert Guidance: Learn from seasoned professionals with extensive experience in DBT. Flexible Learning: Access the course at your own pace, anytime, anywhere. Interactive Modules: Engaging exercises and activities to reinforce your learning. Lifetime Access: Enjoy continuous access to course updates and new content.   🎁 Exclusive Bonus: Enroll now and receive a complimentary workbook to reinforce your learning and track your progress!   🌈 Invest in Yourself Today! The DBT Mastery Program is not just a course; it's a transformative experience that empowers you to navigate life's challenges with resilience and confidence. Don't miss this opportunity to embark on a journey of self-discovery and emotional mastery. 🚨 Limited seats available! Secure your spot now and embrace the path to a balanced and fulfilling life. Click 'Enroll Now' and take the first step towards a brighter, emotionally resilient future! Course Curriculum DBT Mastery Program: Visual Learning and Comprehensive Guide DBT- Course Overview 05:07 DBT-Introduction to DBT 06:45 DBT-How Does DBT Work 07:23 DBT-DBT Strategies 07:37 DBT-Mindfulness Skills 05:28 DBT-Distress Tolerance Skills 05:16 DBT-Emotion Regulation Skills 03:05 DBT-Interpersonal Effectiveness Skills 02:05 DBT-Multistage Approach of DBT 04:40 DBT-Prioritizing Treatment Targets 02:30 DBT-Behavioral Analysis 02:23 DBT-DBT in BPD 03:47 DBT-DBT in Depression 03:45 DBT-DBT in Anxiety and Obsessive-Compulsive Disorder 03:40 DBT-DBT in Eating Disorders 02:52 DBT-DBT in Substance Dependence 03:25 DBT-DBT in Suicidal and Self-Destructive Behaviours 02:36

🌐 Office Safety Training Course Overview: Ensuring a Secure Workplace Environment   Welcome to the comprehensive 'Office Safety Training' course - your gateway to fostering a secure and healthy workplace environment. This meticulously designed program covers essential modules to equip your team with the knowledge and skills necessary to navigate potential hazards, respond effectively to emergencies, and maintain a thriving office culture.   🚨 Module 1: Introduction to Office Safety Emergency Preparedness and Response Understand the fundamentals of office safety. Develop emergency response plans tailored to your workspace. Learn crucial communication strategies during emergencies.   🔍 Module 2: Workplace Hazard Identification and Healthy Work Practices Identify potential workplace hazards. Implement preventive measures to ensure a safe working environment. Promote healthy work practices for enhanced employee well-being.   🔥 Module 3: Electrical Fire Safety in the Office and Emergency Evacuation Gain insights into electrical fire safety protocols. Learn effective emergency evacuation procedures. Understand the proper usage and maintenance of firefighting equipment.   🧪 Module 4: Hazardous Materials Management and Emergency Medical Response Handle hazardous materials safely. Acquire knowledge of emergency medical response techniques. Foster a culture of quick and efficient emergency medical assistance.   💡 Module 5: Mental Health and Workplace Violence Prevention Recognize signs of mental health issues in the workplace. Implement strategies for mental health support. Understand and prevent workplace violence through effective prevention measures.   🚧 Module 6: Office Security and Access Control Preparedness and Response Develop a robust office security plan. Implement access control measures to safeguard your workspace. Respond effectively to security incidents and potential threats.   📈 Why Choose Our Office Safety Training Course? Comprehensive Coverage: Our course covers a wide range of safety aspects tailored for office environments. Expert Instructors: Learn from experienced professionals with a wealth of knowledge in occupational safety. Interactive Learning: Engage in practical exercises, case studies, and simulations for a hands-on learning experience. Customizable: Tailor the course content to meet the specific needs and risks of your office.   🎓 Who Should Enroll? Office Managers HR Professionals Facility Managers Employees at all levels   Invest in the safety and well-being of your team today. Enroll in the 'Office Safety Training' course to create a workplace that prioritizes security, health, and productivity. Contact us now to discuss how we can customize this training program to address the unique needs of your organization. Together, let's build a safer and healthier work environment! Course Curriculum Module 1- Introduction to Office Safety Emergency Preparedness and Response Introduction to Office Safety Emergency Preparedness and Response 00:00 Module 2- Workplace Hazard Identification and Healthy Work Practices Workplace Hazard Identification and Healthy Work Practices 00:00 Module 3- Electrical Fire Safety in the Office and Emergency Evacuation Electrical Fire Safety in the Office and Emergency Evacuation 00:00 Module 4- Hazardous Materials Management and Emergency Medical Response Hazardous Materials Management and Emergency Medical Response 00:00 Module 5- Mental Health and Workplace Violence Prevention Mental Health and Workplace Violence Prevention 00:00 Module 6- Office Security and Access Control Preparedness and Response Office Security and Access Control Preparedness and Response 00:00

🚀 Unlock Your Potential with the DBT Mastery Program: Visual Learning and Comprehensive Guide! 🌟   Are you ready to transform your life and take control of your emotional well-being? Introducing the DBT Mastery Program, your ultimate guide to mastering Dialectical Behavior Therapy with a unique emphasis on visual learning!   🎨 Visual Learning Reinvented: Say goodbye to tedious textbooks and embrace an immersive learning experience! Our DBT Mastery Program leverages the power of visual aids, infographics, and engaging content to make complex concepts easy to understand and apply in your daily life. Visualize your progress and witness tangible results as you embark on your journey to emotional mastery.   🧠Comprehensive Guide to DBT: Dive deep into the core principles of Dialectical Behavior Therapy with our comprehensive guide. From emotion regulation and interpersonal effectiveness to distress tolerance and mindfulness, this program covers it all. Our expertly crafted modules ensure that you not only grasp the theory but also gain practical skills to navigate life's challenges with confidence.   🔍 What You'll Learn: Understand and regulate your emotions effectively. Improve your interpersonal relationships with proven strategies. Develop distress tolerance skills for resilience in challenging situations. Cultivate mindfulness to live in the present moment. Enhance your decision-making abilities through wise mind practices.   👩‍💻 Who is this Program For? Individuals seeking practical tools for emotional regulation. Therapists and counselors looking to deepen their understanding of DBT. Anyone interested in personal growth and self-improvement.   💡 Why Choose the DBT Mastery Program? Expert Guidance: Learn from seasoned professionals with extensive experience in DBT. Flexible Learning: Access the course at your own pace, anytime, anywhere. Interactive Modules: Engaging exercises and activities to reinforce your learning. Lifetime Access: Enjoy continuous access to course updates and new content.   🎁 Exclusive Bonus: Enroll now and receive a complimentary workbook to reinforce your learning and track your progress!   🌈 Invest in Yourself Today! The DBT Mastery Program is not just a course; it's a transformative experience that empowers you to navigate life's challenges with resilience and confidence. Don't miss this opportunity to embark on a journey of self-discovery and emotional mastery. 🚨 Limited seats available! Secure your spot now and embrace the path to a balanced and fulfilling life. Click 'Enroll Now' and take the first step towards a brighter, emotionally resilient future! Course Curriculum DBT Mastery Program: Visual Learning and Comprehensive Guide DBT- Course Overview 00:00 DBT-Introduction to DBT 00:00 DBT-How Does DBT Work 00:00 DBT-DBT Strategies 00:00 DBT-Mindfulness Skills 00:00 DBT-Distress Tolerance Skills 00:00 DBT-Emotion Regulation Skills 00:00 DBT-Interpersonal Effectiveness Skills 00:00 DBT-Multistage Approach of DBT 00:00 DBT-Prioritizing Treatment Targets 00:00 DBT-Behavioral Analysis 00:00 DBT-DBT in BPD 00:00 DBT-DBT in Depression 00:00 DBT-DBT in Anxiety and Obsessive-Compulsive Disorder 00:00 DBT-DBT in Eating Disorders 00:00 DBT-DBT in Substance Dependence 00:00 DBT-DBT in Suicidal and Self-Destructive Behaviours 00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 27 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Crystal Reiki Masterclass Certification Master the skills you need to propel your career forward in crystal reiki. This course will equip you with the essential knowledge and skillset that will make you a confident crystal reiki healer and take your career to the next level. This comprehensive crystal reiki course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this crystal reiki course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective crystal reiki practice and equip you with the essential skills, confidence and competence to assist you in the crystal reiki industry. You'll gain a solid understanding of the core competencies required to drive a successful career in crystal reiki. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for crystal reiki healer or for people who are aspiring to specialise in crystal reiki. Enrol in this crystal reiki course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive crystal reiki course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this crystal reiki can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This crystal reiki course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This crystal reiki course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This crystal reiki course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Certification in Crystal Reiki - Master / Teacher Training 00:00:00 Introduction to The Programme Introduction to Reiki 00:17:00 Minerals, Crystals and Gemstones 00:02:00 Introduction to Crystal Healing 00:05:00 Introduction to Crystal Reiki 00:02:00 Foundations of Healing Crystals Crystal Preparation- Cleansing, Energizing, Programming, and Storing 00:21:00 Understanding Crystal Shapes, Colors, and Uses 00:17:00 Crystal Placement 00:01:00 Crystal Reiki Level I The Five Reiki Principles 00:01:00 Exercises to Feel Reiki Energy 00:05:00 Basics of Aura, Chakras, and Kundalini 00:04:00 Aura Clairvoyance, Scanning, and Diagnosis 00:08:00 Chakra Diagnosis 00:00:00 Practical Reiki Application 00:04:00 Practical Crystal Reiki 00:01:00 Crystal Circles, Grids and Sets 00:03:00 Crystal Reiki Level II The Three Pillars of Reiki Session 00:01:00 Reiki Level II Symbols 00:05:00 Distance Reiki 00:01:00 Crystal Reiki Level III / Master / Teacher Reiki Level III Master Symbols 00:02:00 Teaching Reiki 00:01:00 Attuning Students 00:04:00 Ethical Issues and Professionalism in Reiki Practice 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Duration 5 Days 30 CPD hours This course is intended for Database Administrator Help Desk/CoE Support System Administrator Technology Consultant Overview This course will prepare you to: Install and update an SAP HANA 2.0 SPS04 database Installation and configuration of SAP HANA cockpit 2.0 SP10 Perform the SAP HANA system administration tasks using SAP HANA cockpit 2.0 SP10 in a multitenant database environment Start and stop, change the configuration, backup and troubleshoot an SAP HANA 2.0 SPS04 database Backup and recover a multitenant SAP HANA 2.0 SPS04 database This course covers in detail all key capabilities of SAP HANA database system administration. Through the lectures and exercises you will learn how to install, update and operate an SAP HANA 2.0 SPS04 database using SAP HANA Cockpit 2.0 SP10. The course covers the most important database administration tasks of an SAP HANA system administrator. During the course, you will learn details about starting and stopping, changing the configuration parameters, monitoring the database, backup and recovery and troubleshoot of a multitenant SAP HANA 2.0 SPS04 database system. Course Outline This course is the best starting point to learn about SAP HANA installation, update, configuration and system administration The course is independent from the SAP NetWeaver administration world, as it teaches how to perform system administration on the SAP HANA platform. The system administration tools used are native to the SAP HANA platform At the end, you will be able to perform all the required daily system administration tasks on the SAP HANA database platform Throughout the course, you will learn about the following SAP HANA tools for installation, update, configuration and system administration SAP HANA database lifecycle manager (HDBLCM) SAP HANA cockpit 2.0 SP10 SAP HANA HDBSQL command line Contents SAP HANA introduction Installation sizing and OS preparations SAP HANA installation and upgrade of a multitenant database SAP HANA architecture and deployment options SAP HANA cockpit 2.0 installation and configuration SAP HANA Administration tools Post installation steps Database administration tasks using SAP HANA cockpit 2.0 Backup and recovery using SAP HANA cockpit 2.0 SAP HANA Security User and authorizations

Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00