EFQM Performance Improvement Practitioner Course A 2-day deep-dive workshop on RADAR and how to use it as an agile project performance framework. The essential course for anyone wanting to learn more about the RADAR logic and how to build a continuous improvement culture and mindset across your whole organisation. Who is it for? This course is suitable for anyone who wants to understand the RADAR logic and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course; it is also a Level 1 option for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. Benefits By the end of the course, participants will be able to: Explain the overall RADAR logic Explain the main principles of positive culture and mindset for driving performance Describe how RADAR can be implemented into an organisation to improve performance at every level Identify how to use RADAR to drive the management agenda Apply RADAR across day-to-day initiatives and key projects as an agile project performance framework. Programme The main topics covered during the EFQM Performance Improvement Practitioner training are: RADAR logic and examples of how it can be used Using RADAR to drive the management agenda Using RADAR to drive strategic initiatives Using RADAR to set up strategic KPI’s RADAR as a Performance Improvement Framework Case studies and group exercises RADAR Improvement Matrix self-assessment The training is spread over two days and is delivered in a virtual classroom setting (Zoom or Microsoft Teams), using videos, group discussions, case studies and activities in breakout rooms and presentations from the trainer. Further Development The EFQM Performance Improvement Practitioner training provides core knowledge about the RADAR Logic. In some cases, the training will have fulfilled an individual's learning needs. In many cases, the individual will want to consolidate their learning by applying the theory to a practical task. We encourage you to apply RADAR to a practical, work-based project, and we provide guidance on how to approach and complete your project. Completion of the RADAR Performance Improvement Project also allows you to progress to one of the advanced EFQM qualification programmes: EFQM Performance Improvement Leader, EFQM Assessor or EFQM Organisational Change Leader. EFQM Performance Improvement Leader If you successfully complete the EFQM Performance Improvement Practitioner training and the subsequent project, you are invited to apply for the EFQM Performance Improvement Leader assessment. You will be guided and coached by an EFQM trainer and asked to present your project to the EFQM expert panel. Here you will answer questions about how you applied the RADAR logic and principles (we provide participants with templates for running the project, as well as a high-level mid-term review). You will also receive feedback on how to improve and maximise the use of RADAR for future endeavours. Dates and time: This is a two day on-line workshop delivered on the 12th of June & 18th of June from 9:00 AM to 3:30 PM GMT Cost: £1000 + VAT
About this Training Course This is a 2 full-day course that is aimed at providing professionals in the Oil & Gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e.g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However, this course puts a focus on the skills needed in commercial negotiations. A particular emphasis is placed on the relationship and negotiations typically carried out between client and contractor, vendor or the provider of services. A mixture of theory, examples and practical exercises are used so that the participants understand the principles and get an opportunity to try them out. The case studies used are real cases encountered in the Oil & Gas industry. Training Objectives Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By the end of this course, the participants will add to their technical know-how a core competence in negotiation skills. They will thus become formidable negotiating opponents. Target Audience The course is intended for middle-managers and technical and other staff who are responsible for contracts, but with limited previous exposure to negotiations, and who will need these skills in the near future. Course Level Intermediate Trainer Your expert course leader is a consultant, manager and engineer with more than 30 years' experience in a broad range of positions. He spent 15 years with the Shell group and during this time, gained extensive negotiating experience with contractors, vendors, service agents, trade unions and purchasers of equipment and products. Over the last 15 years, he has worked with a broad range of multinational businesses across the globe in a wide range of negotiation related roles including: Developing negotiating capability and skillsets Advising on negotiation strategies Establishing Alliances, Joint Ventures and Partnerships, & Remediating Alliances, Joint Ventures and Partnerships He has many years of teaching experience to technical staff - both in a corporate setting, and in an academic setting - for Melbourne University in Melbourne, Australia. Several thousand people from around the world have benefited from his courses. He brings an engineer's practical perspective, and can readily empathize with technical staff making forays into the commercial world of negotiations. He is joint author (with Professor Danny Samson) of Patterns of Excellence ISBN 0273638769, published by Financial Times Management. This has been adopted by a number of blue chip companies as the core text for management development. Corporate Experience: 15 years with Shell in a broad range of international & domestic technical and managerial and change management roles. Consulting Experience: 5 Years with McKinsey Consulting Group 4 Years with Melbourne Business Schoo POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
The 3-day course is designed to deliver a complete knowledge of the PRINCE2® 7th Edition methodology to the participants. The course prepares you for the exam to obtain the international PRINCE2® 7th Edition Foundation certificate issued by the accrediting organization. PRINCE2® 7th Edition Foundation course offered by Advised Skills Ltd is accredited by PeopleCert, on behalf of AXELOS, based upon Partner's Agreement and complies with the accreditation requirements.
CWAP training course description This WiFi analysis course consists of hands-on learning using the latest enterprise wireless LAN analysis and troubleshooting tools. The course takes an in-depth look at the functionality of WLANs, intended operation of the 802.11 protocol and Wi-Fi Alliance specifications, WLAN frame formatting and structure, troubleshooting methodology, and protocol analysis. It also includes extensive training in modern spectrum analysis with a focus on advanced RF behaviour analysis, data collection methods, interpreting spectrum plots and charts, and understanding advanced features of WLAN spectrum analysers. What will you learn Analyse WiFi frames using Wireshark. Explain 802.11 protocol operation. Troubleshoot WiFi networks using Wireshark. Troubleshoot WiFi networks using spectrum analysers. CWAP training course details Who will benefit: Technical Network Staff Anyone looking to become a CWAP Prerequisites: Certified Wireless Network Administrator Duration 4 days CWAP training course contents Principles of WLAN Communication 802.11 Working Group, OSI reference model and the 802.11 PHY and MAC, Communication sublayers and data units, WLAN architecture components, Organization of station forwarding Addressing and internetworking operation, Modern WLAN product architectures. Physical (PHY) and MAC Layer Formats and Technologies Physical layer functions, Preamble function and format, Header purpose and structure, Analysis of PHY problems, Physical PPDU formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame components, MAC encapsulation, Fields and subfields of the MAC header, Frame Control, Frame types and subtypes and their uses, Addressing, Frame body, Data frame format, Control frame format, Management frame format, Information elements and fields. Beaconing and synchronization Scanning, Client state machine, 802.11 contention, QoS, Admission control, Band steering and airtime fairness mechanisms Fragmentation, Acknowledgments and Block acknowledgments, Protection mechanisms and backward compatibility, Power management, Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC), Security components, methods, and exchanges, Roaming procedures exchanges, Future protocol enhancements. 802.11n Transmit beamforming, Spatial multiplexing, Maximal Ratio Combining (MRC), Space-Time Block Coding, 40 MHz channels, Frame aggregation, HT-OFDM format, Modulation and Coding Schemes (MCS), HT frame formatting and more. Protocol Analysis Tools and Methodology Troubleshooting methodology, Protocol analyser types, Analysis NIC/adapter selection and constraints, Interpreting results based on location, Analyzer settings and features, Filtering and channel scanning, Interpreting decodes, Using advanced analysis features, Assessing WLAN health and behaviour factors, Evaluating network statistics, Troubleshooting common problems, Wired analysis to support wireless network issues. Spectrum Analysis Tools and Methodology Radio frequency behaviour review, Visualizing RF domains using spectrum measurement tools, Spectrum analyser types and operation, Analyser specifications and characteristics, Understanding spectrum data presentation, Interpreting plots and charts, Common WLAN spectrum analyser features, Identifying transmit patterns, Device classification and network impact, Recognizing transmit signatures. Hands on lab exercises Wireshark Setup, Use, and In-Depth Analysis Wireshark is fundamental to troubleshooting. Labs include: - Capabilities, configuration, and data display - Opening, collecting, saving, and modifying capture files. - Filtering traffic, and using colouring rules as analysis aides. - Live captures based on a set of desired collection criteria. - Identify and isolate network problems. - Conversation analysis. - Remote packet capture with an AP. Understanding Frame Components Familiarity with the frame structure and contents is essential in real -world troubleshooting efforts. Labs include: - Understanding the MAC header - Comparing the three major frame types and their subtypes - Analysing frame formats of individual frame types - Analysing 802.11n frame components - Additional information is reported by protocol analysers - Information not visible in protocol analysers Frame Exchanges Understanding frame exchange rules and behaviors is critical to identifying expected and unexpected. It is also necessary to understand what is normal so that aberrations can be properly troubleshot. Labs include: - Connectivity exchanges and sequences - Legacy and modern security exchanges - ERP and HT protection mechanisms - Power save behaviour - Acknowledgments, block acknowledgments, and supporting action frames - Dynamic rate switching - Band steering Troubleshooting Common Problems This lab exposes students to hands-on troubleshooting skills by setting up common problems in WLANs and allowing students to attempt to solve them. - Trouleshooting connectivity exchanges - Troubleshooting 802.1X and EAP exchanges - Troubleshooting roaming Spectrum Analyzer Setup, Use, and In-Depth Analysis Specifically, it will explore the plots and charts used to display spectrum data and how to interpret this data to define a transmitter's impact on the network. The following are covered: - Installing the analyser and using display and navigation - The 'RF perspective' provided by each plot and chart - Using built-in features and automated device identification - Characterizing the behaviours of an interference source - Assessing the impact of an interference source - Determining the impact of transmitter proximity on interference. - Identifying signatures of common transmitters - Remote spectrum analysis with an AP
Delivered in either our Live Online (4 days) or in a Classroom environment (5 days), the ISO 22301 Lead Implementer training course enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Business Continuity Management System (BCMS) based on ISO 22301. About This Course During this training course, you will gain a thorough understanding of the best practices of Business Continuity Management Systems and be able to provide a framework that allows the organization to continue operating efficiently during disruptive events. After mastering all the necessary concepts of Business Continuity Management Systems, you can sit for the exam and gain the "ISO 22301 Lead Implementer' credential. By holding this Certificate, you will demonstrate that you have the practical knowledge and professional capabilities to implement ISO 22301 in an organization. Learning objectives Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of a BCMS Learn how to interpret the ISO 22301 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage and maintain a BCMS Acquire the expertise to advise an organization in implementing Business Continuity Management System best practices Educational approach This training is based on both theory and best practices used in the implementation of a BCMS Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites A foundational understanding of ISO 22301 and knowledge of implementation principles. What's Included? Refreshments & Lunch (Classroom based only) Course Slide Deck Official Study Materials CPD Certificate The Exam fees Who Should Attend? Managers or consultants involved in Business Continuity Management Expert advisors seeking to master the implementation of a Business Continuity Management System Individuals responsible for maintaining conformance with BCMS requirements BCMS team members Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras. The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment The exam is a 12 question essay type. The pass mark for the exam is 70% and should be completed within the 150 minutes allocated. Results are provided within 24 hours of completion. Provided by This course is Accredited by NACS and Administered by the IECB
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Course Duration: 8 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate effectively and confidently in English in various contexts. 2. Expand vocabulary and improve grammar usage. 3. Develop listening skills to understand a variety of accents and speech patterns. 4. Enhance reading comprehension skills for different types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction and Assessment - Introduction to course objectives, expectations, and immersion techniques - Assessing participants' current English proficiency levels - Establishing individual learning goals and expectations Week 2: Speaking and Listening Skills - Developing conversational skills through role-plays, pair work, and group discussions - Listening activities to improve comprehension of different accents and speech speeds - Pronunciation drills and practice for accurate and fluent speech Week 3: Vocabulary Expansion - Building a wide range of vocabulary through contextualised exercises and activities - Strategies for effective vocabulary acquisition and retention - Vocabulary practice in various themes and topics Week 4: Grammar Review and Practice - Reviewing essential grammar structures and rules - Practice exercises and activities for applying grammar rules in context - Error correction and clarification of common grammar mistakes Week 5: Reading Comprehension - Developing reading skills through authentic texts, articles, and short stories - Strategies for improving reading speed and comprehension - Identifying main ideas, supporting details, and inferred meanings Week 6: Writing Skills - Improving writing skills for different purposes: emails, letters, reports, etc. - Practice exercises for organizing ideas, structuring paragraphs, and coherent writing - Peer editing and feedback for enhancing writing proficiency Week 7: Real-Life Simulations - Simulating real-life situations such as job interviews, meetings, and social interactions - Role-plays and interactive activities for practical application of language skills - Building confidence and fluency in using English in authentic contexts Week 8: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include cultural immersion activities and field trips to enhance the language learning experience. You can opt in and out of different modules.
Estimating for Business Analysts: In-House Training A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project. What you will Learn You'll learn how to: Translate business needs and requirements into estimates Estimate durations using a variety of techniques Negotiate differences in estimates Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The importance of estimating to a business analyst The good and bad of estimating The project context The meaning of good estimating Focuses of estimating Characteristics of a good estimate Estimating the Time Requirements Applicable BABOK® Knowledge Areas Business Analysis Planning and Monitoring Elicitation and Collaboration Estimating the elicitation Information Gathering Plan Relative times for elicitation activities Planning and estimating the business analysis approach and activities Planning the business analysis activities Impact of process Estimating the Product Estimating the value of the product Business analyst's role Defining and determining value Function and use case points Agile estimating Planning Poker Other agile estimating techniques Negotiating estimates Negotiation techniques Negotiation approaches Summary What did we learn, and how can we implement this in our work environment?
In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement. After completing this course, you can sit for the exam and gain the "Certified ISO 9001 Foundation" credential. In holding this credential, you demonstrate that you have a general knowledge of ISO 9001 requirements for a QMS and enables you to be part of QMS implementation projects. About This Course Learning objectives Upon successful completion of this training course, the participants will be able to: Describe the quality management concepts, principles, and definitions Explain the main ISO 9001 requirements for a quality management system Identify potential actions and approaches that organizations can use to achieve conformity to ISO 9001 Educational approach The training course is participant centered and contains: Lecture sessions are illustrated with graphics, examples, and discussions Interactions between participants by means of questions and suggestions Quizzes with similar structure to the exam Accreditation Prerequisites There are no prerequisites to participate in this training course. What's Included? Certificate and examination fees are included in the price of the training course. Over 200 pages of instructional materials containing explanations, guidance, and practical examples. An attestation of course completion worth 14 CPD (Continuing Professional Development) credits will be issued. In case of exam failure, you can retake the exam within 12 months for free. Who Should Attend? The ISO 9001 Foundations training course is intended for: Managers and consultants seeking knowledge about the basic concepts of quality management Professionals wishing to get acquainted with ISO 9001 requirements for a QMS Personnel responsible for maintaining and improving the quality of products and services of their organization Individuals wishing to pursue a career in quality management Assessment Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 40 question, multiple choice type exam on Day 2 of the course. The overall passing score is 70%, to be achieved within the 60 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by This course is Accredited by NACS and Administered by the IECB