Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online
The Executive Secretarial & PA Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Executive Secretarial & PA Course consists of several modules that take around 11 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Module 2: Business Telephone Skills Business Telephone Skills 00:20:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:38:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills Business Writing Skills 00:43:00 Module 10: Organisational Skills Organisational Skills 00:28:00 Module 11: Communication Skills Communication Skills 00:28:00 Module 12: Customer Service Customer Service 00:19:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Document Proofreading and Editing Document Proofreading and Editing 00:08:00 Module 15: Advanced MS Excel Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:05:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 VLOOKUP: Master Excel Formula VLOOKUP in 60 minutes! Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Microsoft Excel: Master Power Query in 120 Minutes! Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:06:00 Microsoft Excel Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Dealing with Difficult People: Dealing with Difficult People Do you eagerly wait to enhance your skills in dealing with difficult people? If so, our Dealing with Difficult People course is designed for you to deal with difficult people at work. Our Dealing with Difficult People course has various modules to explain difficult people and their behaviours. How to communicate, solve problems and guide techniques are parts of this Dealing with Difficult People course. You also know how to effectively deal with bosses and colleagues are explained in the Dealing with Difficult People course. You will be able to make impossible situations possible with this Dealing with Difficult People course. Take the Dealing With Difficult People at Work course right now to advance your skills. Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course Get FREE Tutor Support to this Dealing with Difficult People: Dealing with Difficult People Course Dealing with Difficult People: Dealing with Difficult People The Dealing with Difficult People course is your go-to resource for mastering the art of handling challenging individuals. With carefully designed modules, this Dealing with Difficult People course dives deep into understanding difficult behaviors and how to effectively communicate and problem-solve in tough situations. Learn proven techniques to manage interactions with difficult bosses and colleagues through the Dealing with Difficult People course. By the end of this Dealing with Difficult People training, you'll have the confidence and strategies needed to turn seemingly impossible situations into manageable and even positive outcomes. Who is this course for? Dealing with Difficult People: Dealing with Difficult People This Dealing With Difficult People training is appropriate for anybody active in workplace communication, such as executive assistants, sales representatives, or customer service representatives. Requirements Dealing with Difficult People: Dealing with Difficult People To enrol in this Dealing with Difficult People: Dealing with Difficult People Course, students must fulfil the following requirements. To join in our Dealing with Difficult People: Dealing with Difficult People Course, you must have a strong command of the English language. To successfully complete our Dealing with Difficult People: Dealing with Difficult People Course, you must be vivacious and self driven. To complete our Dealing with Difficult People Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Dealing with Difficult People: Dealing with Difficult People The Dealing With Difficult People at Work course is intended to help you obtain the skills, knowledge, and career of your dreams!
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Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Minute taking: Minute taking course.. Courses you will GET with Minute taking : Minute taking course Course 01: Minute taking Course 02: Executive PA Course 03: Office Management [ Note: Free PDF certificate as soon as completing Minute taking: Minute taking Course] Minute taking: Minute taking Course Online This Minute taking: Minute taking Course consists of 10 modules. Assessment Method of Minute taking: Minute taking Course After completing Minute taking: Minute taking Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Minute taking: Minute taking Course After completing the Minute taking: Minute taking Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Minute taking: Minute taking Course Online This Minute taking: Minute taking Course is ideal for anyone who has a minute taking or meeting management responsibilities. This includes the following roles: Minute Taker Chairperson Secretary Board Director Requirements Minute taking: Minute taking Course Online To enrol in this Minute taking: Minute taking Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Minute taking: Minute taking Course. Be energetic and self-motivated to complete our Minute taking: Minute taking Course. Basic computer Skill is required to complete our Minute taking: Minute taking Course. If you want to enrol in our Minute taking: Minute taking Course, you must be at least 15 years old. Career path Minute taking: Minute taking Course Online This Minute taking: Minute taking Course will lead you to a range of career opportunities, here are few prospects: Minute Taker: £21,000 - £24,000 per annum Personal Assistant : £45,000 - £50,000 per annum Secretary: £20,000 - £22,000 - £24,000 per annum Chairperson: - £20,000 - £22,000
Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. 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Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. 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You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.
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Office Management: Office Management & Administration- Admin, Secretarial & PA Enhance your communication, time management, and problem solving skills with our Office Management and Administration course! Are you willing to lead the managerial function in an organisation? Our Office Management and Administration course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Management and Administration course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Management and Administration course. You will learn about mail services, shipment information, and quality maintenance from our Office Management and Administration course. This Office Management and Administration course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Management and Administration course. You could look into a variety of job options after completing the Office Management and Administration course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management: Office Management course right away to begin your successful learning journey. Main Course: Office Management and Administration Free Courses are including with this Office Management: Office Management Course Along with The Office Management: Office Management Course, We Offer a free Level 7 Leadership & Management Course Along with The Office Management: Office Management Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Management: Office Management & Administration- Admin, Secretarial & PA Course This Office Management: Office Management Course includes a FREE PDF Certificate. Lifetime access to this Office Management: Office Management Course Instant access to this Office Management: Office Management Course Get FREE Tutor Support to this Office Management: Office Management Course Office Management: Office Management & Administration- Admin, Secretarial & PA Learners who enroll in the Office Management course will receive vital information regarding the competencies and applications needed in the Office Management & Administration Sector. You will gain access to and knowledge that will support the development of your professional career through the Office Management course. Who is this course for? Office Management: Office Management & Administration- Admin, Secretarial & PA For individuals hoping to get a head start or who want to become future professionals in this Office Management: Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management: Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Management: Office Management & Administration- Admin, Secretarial & PA To enrol in this Office Management: Office Management Course, students must fulfil the following requirements. To join in our Office Management: Office Management Course, you must have a strong command of the English language. To successfully complete our Office Management: Office Management Course, you must be vivacious and self driven. To complete our Office Management: Office Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Office Management: Office Management Course. Career path Office Management: Office Management & Administration- Admin, Secretarial & PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management, after completing the Office Management and Administration course.
Overview This comprehensive course on Executive PA: Moving from Secretary to an Executive PA Role will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Executive PA: Moving from Secretary to an Executive PA Role comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Executive PA: Moving from Secretary to an Executive PA Role. It is available to all students, of all academic backgrounds. Requirements Our Executive PA: Moving from Secretary to an Executive PA Role is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 11 lectures • 04:21:00 total length •Module 1: Introduction to Personal Assistant: 00:17:00 •Module 2: Business Telephone Skills: 00:19:00 •Module 3: Mail Services and Shipping: 00:25:00 •Module 4: Travel Arrangements: 00:24:00 •Module 5: Organising Meeting and Conferences: 00:25:00 •Module 6: Time Management: 00:35:00 •Module 7: Record Keeping and Filing Systems: 00:28:00 •Module 8: Business Writing Skills: 00:40:00 •Module 9: Communication Skills: 00:25:00 •Module 10: Customer Service: 00:16:00 •Module 11: Microsoft Office Skills: 00:07:00
Navigating the corporate maze requires a keen sense of precision, a dash of flair, and an impeccable set of skills. Introducing the 'Executive PA Certification: Mastering Administrative Excellence' - a course tailored for those aiming to shine in the administrative realm. From mastering the art of effective administration to honing your business writing finesse, this comprehensive curriculum ensures you emerge as the backbone of any successful business. Learn to represent your company with distinction, manage the complexities of travelling arrangements, and organise records like a pro. By the end of this journey, you'll be the linchpin that every executive seeks. Learning Outcomes Understand the critical role and responsibilities of an Executive PA and how to excel in this capacity. Acquire adeptness in business etiquette, telephone skills, and representing both company and boss with professionalism. Master the art of business writing and clear communication to ensure clarity in official correspondences. Attain proficiency in making travel arrangements, coordinating meetings, and organising conferences efficiently. Develop a keen sense for meticulous record-keeping, effective planning, and seamless scheduling. Why buy this Executive PA Certification: Mastering Administrative Excellence? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Executive PA Certification: Mastering Administrative Excellence there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Executive PA Certification: Mastering Administrative Excellence course for? Individuals aspiring to advance in administrative roles within corporations. Secretaries seeking to enhance their skill set and elevate their career trajectory. Entrepreneurs aiming to improve their organisational and administrative acumen. Managers desiring to understand the complexities of office management better. Anyone passionate about mastering the ins and outs of modern business administration. Prerequisites This Executive PA Certification: Mastering Administrative Excellence does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Executive PA Certification: Mastering Administrative Excellence was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Executive PA: £30,000 - £50,000 Annually Office Manager: £25,000 - £40,000 Annually Administrative Coordinator: £22,000 - £35,000 Annually Business Communication Specialist: £28,000 - £45,000 Annually Corporate Travel Coordinator: £24,000 - £38,000 Annually Records Management Specialist: £27,000 - £42,000 Annually Course Curriculum Module 01: Executive PA Executive PA 00:07:00 Module 02: Effective Administration Skills Effective Administration Skills 00:08:00 Module 03: Business Etiquette & Telephone Skills Business Etiquette & Telephone Skills 00:20:00 Module 04: Representing Company & the Boss Representing Company & the Boss 00:22:00 Module 05: Mail Services Mail Services 00:15:00 Module 06: Traveling Arrangements Traveling Arrangements 00:13:00 Module 07: Meeting & Conferences Meeting & Conferences 00:15:00 Module 08: Business Writing & Communication Skills Business Writing & Communication Skills 00:38:00 Module 09: Record Keeping & Organisational Skills Record Keeping & Organisational Skills 00:30:00 Module 10: Planning and Scheduling Planning and Scheduling 00:30:00