2247 Evaluation courses in Sheffield delivered On Demand

Unlock the keys to effective people management with our comprehensive course. Learn essential skills for leading, motivating, and developing teams to maximize performance and productivity. Gain insights into communication techniques, conflict resolution, and employee engagement strategies. Elevate your leadership abilities and advance your career in management with expert-led training.

Learn effective strategies for creating a structured and positive learning environment in your classroom. Learn strategies to create a positive learning environment, manage student behavior, and maximize engagement. Enrol now to enhance your teaching skills and foster a productive classroom dynamic.

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to learn about your family more? How about knowing about your family's history? If you are curious about your family history and want o know how to search it, then worry no more! This course is designed for that! Description: This course is suitable for both amateurs and for experienced genealogists since it is intended to get you read for expert genealogical practice. In that capacity, it covers the full scope of genealogically valuable sources to a significant depth. This likewise makes it the best accessible course for those essentially following their own families as a diversion, guaranteeing that they have the best learning base so that their exploration is in the same class as it can be. The course is ceaselessly evaluated with all assignments reviewed. Those understudies wishing to take the Higher Certificate in Genealogy examination may select to have their evaluations for assignments advanced as opposed to taking the second paper. This course is challenging yet the foremost capabilities for setting out on it are eagerness and devotion. Who is the course for? Professionals who are assisting people to find their family history. People who have an interest in their family history. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Family History Secrets Course would be beneficial for the following careers: Family History Correspondent. Genealogist. Genealogist Researcher. Genealogist Research Manager. Chapter 01 Importance Of Family Information? 00:30:00 Chapter 02 Getting Start Up 00:30:00 Chapter 03 Keep Records On Websites 00:30:00 Chapter 04 Social Security Records 00:15:00 Chapter 05 Death Certificates Records 00:15:00 Chapter 06 Birth Certificates Records 01:00:00 Chapter 07 Marriage and Divorce Certificates 00:15:00 Chapter 08 Military Information 01:00:00 Chapter 09 Immigration Information 00:15:00 Chapter 10 Family From Other Countries 00:30:00 Chapter 11 Getting Others In On The Act 00:15:00 Chapter 12 Build Your Own Family History 00:30:00 Mock Exam Mock Exam-Family History Secrets 00:20:00 Final Exam Final Exam-Family History Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gain the skills to take control in the event of a fire emergency and ensure the safety of all people on premises, with this professional Fire Safety course. The Fire Safety is a step-by-step instructor-led course, and the ideal qualification for anyone looking to learn fire safety online. It covers fundamental best practices, procedures and guidelines in line with the Regulatory Reform (Fire Safety) Order 2005.  In this course, you will gain both practical and theoretical knowledge of fire safety, learning through case studies and practical exercises. Divided into key modules, it covers everything you need to know to take control in a fire emergency, from fire equipment to safety procedures. Learning Outcomes Comprehend the fundamentals of fire dynamics and preventative measures. Conduct comprehensive risk evaluations for fire safety. Formulate and implement fire safety and emergency protocols. Organize and execute fire evacuation procedures effectively. Design bespoke emergency egress strategies for individuals with unique requirements. Why choose this Fire Safety course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Fire Safety course for? Individuals responsible for fire safety oversight in various settings. Staff members designated to marshal during emergencies. Managers ensuring compliance with fire safety regulations. Construction and facility personnel crafting safety plans. Health and safety advisors improving workplace protection measures. Career path Fire Safety Officer: £25,000 - £35,000 Health and Safety Manager: £35,000 - £55,000 Risk Assessment Consultant: £30,000 - £45,000 Emergency Planning Coordinator: £27,000 - £40,000 Facilities Manager: £26,000 - £45,000 Fire Safety Trainer: £24,000 - £35,000 Prerequisites This Fire Safety does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Fire Safety was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Fire Safety and Risk Compliance Fire Warden Safety: An Introduction 00:20:00 Understanding Fires - The Fire Triangle 00:25:00 Risk Assessments 00:15:00 The Fire Plan and Safety Arrangements 00:20:00 Fire Evacuation Procedures and Strategies 00:15:00 Personal Emergency Evacuation Plans 00:12:00 Mock Exam Mock Exam- Fire Safety and Risk Compliance 00:20:00 Final Exam Final Exam- Fire Safety and Risk Compliance 00:20:00

Embark on a transformative journey into the intricate world of neurology with our course titled 'Neurology, Neurological Assessments & Medication'. From introducing learners to the complex universe of neurological systems to discussing niche areas like child neurology and visual disorders, this curriculum offers a comprehensive insight. Whether you're delving into this domain for the first time or seeking to augment your knowledge, this course guarantees an enriching and informative experience. Dive deep into neurological assessments and understand the pivotal role of medications in treating and managing an array of conditions. Learning Outcomes Gain a foundational understanding of neurology and its core principles. Acquire knowledge about specific neurological disorders, including visual and hearing impairments. Understand the intricacies of the spinal cord and peripheral nervous system disorders. Develop competency in performing neurological assessments and evaluations. Discern the appropriate medications to address and manage various neurological conditions. Why choose this Neurology, Neurological Assessments & Medication course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Neurology, Neurological Assessments & Medication Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Neurology, Neurological Assessments & Medication course for? Medical students looking to enhance their knowledge in neurology. Healthcare professionals wishing to diversify their expertise. Researchers and academics in the field of neuroscience. Individuals passionate about understanding neurological disorders. Rehabilitation therapists aiming to provide holistic care to their patients. Career path Neurologist: £60,000 - £130,000 Paediatric Neurologist: £70,000 - £135,000 Neurology Nurse: £25,000 - £50,000 Neuroscientist: £40,000 - £90,000 Clinical Neurophysiologist: £45,000 - £85,000 Rehabilitation Therapist specialising in neurological disorders: £30,000 - £60,000 Prerequisites This Neurology, Neurological Assessments & Medication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Neurology, Neurological Assessments & Medication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Neurology Introduction to Neurology 00:15:00 Module 02: Neurological Disorders Neurological Disorders 00:24:00 Module 03: Visual Disorders Visual Disorders 00:15:00 Module 04: Disorders Of Hearing Disorders of Hearing 00:16:00 Module 05: Spinal Cord Disorders Spinal Cord Disorders 00:17:00 Module 06: Peripheral Nervous System Disorders Peripheral Nervous System Disorders 00:15:00 Module 07: Child Neurology Child Neurology 00:18:00 Module 08: Neurological Assessments Neurological Assessments 00:15:00 Module 09: Medications Medications 00:21:00 Assignment Assignment - Neurology Neurological Assessments & Medication 00:00:00

Dive deep into the enigmatic realm of forensic sciences with the Forensic Science Certificate. This comprehensive course covers ten pivotal modules, from the basics of crime scene scrutiny to the intricacies of DNA and fingerprint assessments. As you traverse each module, you'll unlock the secrets behind toxicology, arson, ballistics, and even the delicate task of determining time of death. By the culmination, you'll be well-equipped to stride confidently into the courtroom, underpinned by a robust knowledge foundation. Learning Outcomes Understand and apply foundational concepts of forensic sciences across varied scenarios. Execute thorough crime scene analyses ensuring evidence preservation. Utilise advanced techniques in fingerprint, DNA, and toxicology investigations. Analyse and interpret results from ballistics, arson, and serological evidence evaluations. Confidently present and explain forensic findings in a legal context. Why buy this Forensic Science Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Forensic Science Certificate for? Individuals with an interest in forensic sciences and seeking foundational knowledge. Aspiring forensic scientists aiming to bolster their academic credentials. Law enforcement officers desiring enhanced investigative insights. Legal professionals aiming to deepen their understanding of evidence presentation. Science enthusiasts drawn to real-world applications of biology and chemistry. Career path Forensic Scientist: £23,000 - £35,000 Crime Scene Investigator: £20,000 - £30,000 Toxicologist: £26,000 - £40,000 DNA Analyst: £24,000 - £36,000 Ballistics Expert: £25,000 - £38,000 Serological Investigator: £23,000 - £34,000 Prerequisites This Forensic Science Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Forensic Sciences Introduction to Forensic Sciences 00:18:00 Module 02: The Crime Scene Investigation The Crime Scene Investigation 00:26:00 Module 03: Fingerprint Investigation Fingerprint Investigation 00:25:00 Module 04: DNA Investigation DNA Investigation 00:24:00 Module 05: Toxicology Investigation Toxicology Investigation 00:25:00 Module 06: Arson and Explosion Arson and Explosion 00:27:00 Module 07: Serological Evidence Investigation Serological Evidence Investigation 00:27:00 Module 08: Forensic Ballistics Forensic Ballistics 00:26:00 Module 09: Determining Time of Death Determining Time of Death 00:23:00 Module 10: Court Duty Court Duty 00:23:00

Embarking on the 'Recruitment Consultant Diploma' journey unveils the dynamic world of talent acquisition. This course seamlessly integrates the basics, like introducing the realm of recruitment consulting, with more advanced facets, such as executive search and global talent sourcing. Delve deep into candidate evaluations, cultivate robust relationships with both candidates and clients, and harness the latest technology to streamline your recruitment processes. With emphasis on legal and ethical concerns, and strategies underpinning success, this programme ensures you're primed to navigate the ever-evolving recruitment landscape. Learning Outcomes Understand the fundamentals of recruitment consulting and the role of a consultant. Analyse and implement recruitment processes, strategies, and best practices. Assess candidates effectively and understand the nuances of client-candidate relationship management. Utilise technology to its fullest in enhancing recruitment processes. Comprehend the importance of legal, ethical considerations, and international recruitment dynamics. Why buy this Recruitment Consultant Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Recruitment Consultant Diploma for? Aspiring individuals keen to break into the recruitment sector. HR professionals looking to expand their expertise in talent acquisition. Entrepreneurs aiming to set up their own recruitment agencies. Managers wanting to refine their talent sourcing and selection methods. Global companies seeking to better understand international recruitment nuances. Career path Recruitment Consultant: £22,000 - £30,000 Talent Acquisition Specialist: £28,000 - £40,000 HR Manager with recruitment focus: £35,000 - £50,000 Executive Search Consultant: £40,000 - £60,000 International Recruitment Manager: £45,000 - £65,000 Headhunter: £35,000 - £55,000 Prerequisites This Recruitment Consultant Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Recruitment Consulting Introduction to Recruitment Consulting 00:18:00 Module 02: Recruitment Process and Strategies Recruitment Process and Strategies 00:20:00 Module 03: Candidate Assessment and Selection Candidate Assessment and Selection 00:21:00 Module 04: Building Client and Candidate Relationships Building Client and Candidate Relationships 00:18:00 Module 05: Recruitment Strategies and Best Practices Recruitment Strategies and Best Practices 00:19:00 Module 06: Leveraging Technology in Recruitment Leveraging Technology in Recruitment 00:21:00 Module 07: Legal and Ethical Considerations in Recruitment Legal and Ethical Considerations in Recruitment 00:17:00 Module 08: Executive Search and Headhunting Executive Search and Headhunting 00:19:00 Module 09: International Recruitment and Global Talent Acquisition International Recruitment and Global Talent Acquisition 00:18:00

Have you ever pondered the significance of accurate and compassionate disability assessments? Misjudged or ill-informed evaluations can lead to inadequate support for individuals with disabilities, complicating their daily lives and integration into society. Disability Assessor Training course confronts this pressing challenge head-on, emphasising the necessity of correct assessment procedures.  By undertaking this Disability Assessor Training, you'll delve into the vital realms of legal frameworks, assessment methods, preparation techniques, and more. The Disability Assessor Training course equips you with the tools and knowledge to conduct assessments that genuinely reflect an individual's needs and challenges. In a world where understanding and inclusivity are paramount, your role as a disability assessor becomes an essential bridge between individuals with disabilities and the care or support they require.  Embark on this transformative journey to contribute towards a society where every individual, irrespective of their disability, is understood, supported, and valued. Embrace the opportunity to bring about meaningful change, bettering lives by providing accurate assessments and recommendations. Learning Outcomes Understand the role and duties of a Disability Assessor. Grasp legal frameworks, policies, and guidelines in disability assessment. Explore various disability models and assessment methods. Prepare effectively for the disability assessment process. Engage thoroughly in the assessment process. Apply the International Classification of Functioning (ICF) in assessments. Identify assistive technology and ergonomic solutions for disabilities. Master the skills for writing comprehensive assessment reports. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this course for?: Aspiring professionals entering the field of disability assessment. Medical practitioners looking to broaden their expertise. Caregivers and therapists aim to enhance their patient care. Human resource professionals managing disability accommodations. Policymakers aiming to shape informed disability regulations. Career Path Disability Assessor in private or public sectors: £25,000 - £35,000. Specialist Disability Assessor for specific conditions: £35,000 - £45,000. Senior Disability Assessor or Team Lead: £45,000 - £55,000. Disability Consultant for businesses or organisations: £50,000 - £60,000. Policy Developer or Advisor in disability sector: £55,000 - £65,000. Certification Once you've delved into the Disability Assessor Training content, a written assessment awaits. You can tackle this either midway or post-completion. Are you doing well? You can secure a digital certificate for a modest £4.99. For those who desire a physical award, original paper certificates can be arranged for an additional £8.  Prerequisites Launching into the Disability Assessor Training necessitates no specific prior qualifications or experience - simply enrol and embark on your learning journey. Crafted by seasoned experts, this training caters to all devices from PCs, and Macs to tablets and smartphones. Whether you're at home, at work, or on the move, as long as you're connected online, you can access this course seamlessly.   Course Curriculum Module 01: Disability Assessment and Disability Assessor Disability Assessment and Disability Assessor 00:20:00 Module 02: Legal Frameworks, Policy and Guidelines Legal Frameworks, Policy and Guidelines 00:25:00 Module 03: Disability Models and Disability Assessment Methods Disability Models and Disability Assessment Methods 00:22:00 Module 04: Preparation for the Assessment Preparation for the Assessment 00:20:00 Module 05: The Assessment Process The Assessment Process 00:22:00 Module 06: ICF and Disability Assessment ICF and Disability Assessment 00:25:00 Module 07: Assistive Technology and Ergonomics Assistive Technology and Ergonomics 00:25:00 Module 08: Disability Assessment Report Writing Disability Assessment Report Writing 00:23:00 Assignment Assignment - Disability Assessor Training 00:00:00

Embark on a transformative journey with 'HR Practice and Employee Development Training', designed to instil in you the ethos of Human Resource (HR) mastery. From the fundamentals of HR to the intricacies of performance appraisals, every module is tailored to offer you a holistic grasp of employee lifecycle management. Whether you're keen on mastering the art of effective administration, or eager to foster an environment prioritising health and safety, this course paves the way for you to excel in the multifaceted realm of HR. Learning Outcomes Acquire a comprehensive understanding of the core principles of Human Resource. Master the strategies for effective employee recruitment, selection, and training. Hone skills in performance appraisal, ensuring fair and consistent evaluations. Understand the significance of employee relations, motivation, and workplace safety. Develop proficiency in business communication, etiquette, and representing the organisation. Why choose this HR Practice and Employee Development Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the HR Practice and Employee Development Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this HR Practice and Employee Development Training course for? Individuals aspiring to venture into the HR domain. Managers seeking to enhance their employee management strategies. Administrators aiming to boost their organisational skills. Entrepreneurs wanting to foster a conducive workplace environment. HR professionals striving for continuous development in their field. Career path HR Manager: £30,000 - £60,000 Employee Development Specialist: £25,000 - £50,000 Recruitment Consultant: £22,000 - £40,000 Performance Appraisal Analyst: £28,000 - £52,000 Employee Relations Advisor: £27,000 - £49,000 Workplace Health and Safety Coordinator: £24,000 - £47,000 Prerequisites This HR Practice and Employee Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR Practice and Employee Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Human Resource Module 01: Introduction to Human Resource 00:17:00 Module 2:Employee Recruitment and Selection Procedure Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 3: Skills of an Effective Administrator Module 03: Skills of an Effective Administrator 00:17:00 Module 4: Employee Training and Development Process Module 03: Employee Training and Development Process 00:22:00 Module 5: Performance Appraisal Management Module 05: Performance Appraisal Management 00:19:00 Module 6: Employee Relations Module 06: Employee Relations 00:14:00 Module 7: Motivation and Counselling Module 07: Motivation and Counselling 00:19:00 Module 8: Ensuring Health and safety at the Workplace Module 08: Ensuring Health and safety at the Workplace 00:17:00 Module 9: Employee Termination Module 09: Employee Termination 00:15:00 Module 10: Business Etiquette Module 10: Business Etiquette 00:21:00 Module 11: Employer Record and Statistics Module 11: Employer Record and Statistics 00:11:00 Module 12: Business Telephone Skills Module 12: Business Telephone Skills 00:21:00 Module 13: Representing Your Boss and Company Module 13: Representing Your Boss and Company 00:36:00 Mock Exam Mock Exam - HR Practice and Employee Development Training 00:20:00 Final Exam Final Exam - HR Practice and Employee Development Training 00:20:00