Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Diploma in Customer Service: Telephone Etiquette - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Diploma in Customer Service: Telephone Etiquette - Old Version Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Assignment Assignment - Diploma In Customer Service: Telephone Etiquette 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description: Knowing the basics of how Windows 8 system works will help you utilize the advanced features that will make your professional life easier. Through this course, you will learn which apps to use and how to utilize it well. You will learn the features of the new task bar and charms bar and know how to manage your files and folders in a more organised way. Understand all the basic features of networking and Devices, settings and the control panel. Know how to keep your system running smoothly with security and maintenance options to avoid delays and maintain your productivity. In this course you will learn the necessary skills, knowledge and information of Windows 8 Operating System. Who is the course for? Professionals who want to learn how Windows 8 works People who have an interest in knowing all the basics and essentials in Windows 8 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Windows 8 Operating System is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in. Level 2 Certificate in Windows 8 Operating System Module One - Getting Started 00:30:00 Module Two - Welcome to Windows 8 01:00:00 Module Three - Using Apps 00:30:00 Module Four - Working with the Desktop 00:30:00 Module Five - Using the Taskbar 00:30:00 Module Six - Working with the Charms Bar 01:00:00 Module Seven - Managing Your Files and Folders 01:00:00 Module Eight - Networking and Devices 00:30:00 Module Nine - Working with Settings and the Control Panel 01:00:00 Module Ten - Personalizing Windows 8 01:00:00 Module Eleven - Understanding Security and Maintenance 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Windows 8 Operating System 00:20:00 Final Exam Final Exam- Level 2 Certificate in Windows 8 Operating System 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview In this age of technology, businesses and organisations need professionals with expert EDM skills to manage their documentation. Develop your skills and expertise in EDM with our Electronic Document Management Training course. This course will help you acquire a valuable skill set and increase your career potential. The course will provide an in-depth understanding of electronic document management. From the detailed modules, you will learn the basics of standards, regulations, and compliance. In addition, you will explore the vital areas of operations and processes in EDM, lifecycle management and much more. The course will also cover topics such as document control, security and auditing. When you complete the course you will receive a certificate of achievement accredited by CPD. This certificate will enhance your resume and boost your career in the relevant sectors. Enrol now! Course Preview Learning Outcomes Understand the key skills for electronic document management Learn about the standards, regulations, and compliance Deepen your knowledge about electronic document lifecycle management Understand the opinions and processes in EDM Build your expertise in document control, security and auditing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? EDM Compliance management EDM lifecycle management Document control, security and auditing Who Should Take This Electronic Document Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Electronic Document Management Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Electronic Document Management Training Certification After completing and passing the Electronic Document Management Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Electronic Document Management Training will equip you with effective skills and abilities and help you explore career paths such as Document Management Specialist/Analyst EDM System Administrator Information Governance Manager EDM Consultant: Module 01: Introduction to Electronic Document Management (EDM) Introduction to Electronic Document Management (EDM) 00:21:00 Module 02: Standards, Regulations and Compliance in EDM Standards, Regulations and Compliance in EDM 00:21:00 Module 03: Implementing and Framework of EDM Implementing and Framework of EDM 00:16:00 Module 04: Electronic Document Lifecycle Management Electronic Document Lifecycle Management 00:20:00 Module 05: Operations and Processes in EDM Operations and Processes in EDM 00:19:00 Module 07: Advanced Topics in EDM Advanced Topics in EDM 00:22:00 Module 6 Document Control, Security, and Auditing Document Control, Security, and Auditing 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Embark on a transformative journey into the realm of AutoLISP programming with our comprehensive course titled 'Complete AutoLISP Programming.' Crafted with precision and expertise, this course is not just a curriculum; it's a key to unlocking a world of possibilities within AutoCAD customization. Imagine seamlessly creating macros for essential commands, mastering AutoLISP rules, variables, math functions, list functions, user input functions, object handling functions, selection sets, conditionals, and delving into the intricacies of AutoCAD objects and data models. Authored by industry experts, this course goes beyond the basics, providing a Quick Win Demo and hands-on projects that reinforce your newfound skills. Learning Outcomes Develop a deep understanding of AutoLISP programming rules, enabling you to create efficient and customized AutoCAD commands. Master the application of AutoLISP variables in real-world programming scenarios, honing your skills through practical exercises. Acquire proficiency in AutoLISP math functions, empowering you to perform complex mathematical operations seamlessly within AutoCAD. Unlock the potential of AutoLISP's list functions, gaining the ability to manipulate lists for enhanced program functionality. Explore AutoLISP's user input functions, object handling functions, and delve into the intricacies of conditionals and equality functions. Why choose this Complete AutoLISP Programming course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this The Complete AutoLISP Programming course for? CAD enthusiasts and draftsmen seeking to elevate their AutoCAD customization skills. Architects aiming to streamline and enhance their design processes. Engineers looking to automate repetitive tasks and boost productivity. Students and professionals in the fields of architecture, engineering, and design. Anyone with a passion for programming and a desire to delve into the world of AutoCAD customization. Career path AutoCAD Programmer: £35,000 - £45,000 CAD Automation Specialist: £40,000 - £50,000 Architectural Technologist: £30,000 - £40,000 Engineering Design Consultant: £35,000 - £45,000 BIM Specialist: £40,000 - £50,000 Project Manager (CAD): £45,000 - £55,000 Prerequisites This Complete AutoLISP Programming does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete AutoLISP Programming was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction Module 01: Introduction 00:01:00 Module 02: Course Outline 00:05:00 Module 03: Introduction to AutoLISP 00:02:00 Module 04: Who is this Course for? 00:02:00 Module 05: What will I Learn? 00:01:00 Module 06: About the Author 00:02:00 Module 07: Why Learn AutoLISP? 00:02:00 Module 08: Tools 00:04:00 Unit 02: Quick Win Demo Module 01: Create Zoom Command Macros 00:13:00 Module 02: Create Layer Command Macros 00:10:00 Module 03: Create Insert Command Macros 00:07:00 Module 04: Create Audit Commands 00:06:00 Unit 03: AutoLISP Rules Module 01: AutoLISP Rules 00:05:00 Unit 04: AutoLISP Variables Module 01: Understanding AutoLISP Variables 00:05:00 Module 02: Using Variables in a Real World Program - Part 1 00:08:00 Module 03: Using Variables in a Real World Program - Part 2 00:08:00 Module 04: Using Variables in a Real World Program - Part 3 00:05:00 Module 05: Using Variables in a Real World Program - Part 4 00:07:00 Unit 05: AutoLISP Math Functions Module 01: Math Functions in Theory 00:06:00 Module 02: Math Functions by Example 00:15:00 Unit 06: AutoLISP's List Functions Module 01: List Functions Theory - Part 1 00:06:00 Module 02: CAR Function - Demo 00:02:00 Module 03: CDR Function - Demo 00:02:00 Module 04: CADR Function - Demo 00:02:00 Module 05: CADDR Function - Demo 00:02:00 Module 06: CAAR Function - Demo 00:02:00 Module 07: CDDR Function - Demo 00:01:00 Module 08: List Functions Theory - Part 2 00:05:00 Module 09: list Function - Demo 00:01:00 Module 10: cons Function - Demo 00:02:00 Module 11: nth Function - Demo 00:01:00 Module 12: Foreach Function - Demo 00:04:00 Module 13: List Functions Theory - Part 3 00:05:00 Module 14: Assoc Function - Demo 00:04:00 Module 15: Subst Function - Demo 00:06:00 Module 16: Last Function - Demo 00:02:00 Module 17: Reverse Function - Demo 00:02:00 Unit 07: AutoLISP's User Input Functions Module 01: User Input Functions Theory - Part 1 00:05:00 Module 02: User Input Functions Theory - Part 2 00:04:00 Module 03: GetPoint Function - Demo 00:02:00 Module 04: GetInt Function - Demo 00:03:00 Module 05: GetString Function - Demo 00:04:00 Module 06: GetReal Function - Demo 00:02:00 Module 07: GetDist Function - Demo 00:04:00 Module 08: GetCorner Function - Demo 00:04:00 Module 09: GetAngle Function - Demo 00:10:00 Module 10: GetKword Function - Demo 00:05:00 Unit 08: Object Handling Functions Module 01: Object Handling Functions - Theory 00:04:00 Module 02: Entsel Function - Demo 00:03:00 Module 03: Entnext Function - Demo 00:03:00 Module 04: Entlast Function - Demo 00:02:00 Module 05: Entget Function - Demo 00:04:00 Module 06: Object Handling Functions - Exercises 00:02:00 Module 07: Object Handling Functions - Solutions to Exercises 00:06:00 Unit 09: AutoLISP's Selection Sets Module 01: Selection Sets - Theory 00:08:00 Module 02: Ssget Function - Demo 00:11:00 Module 03: Ssadd Function - Demo 00:05:00 Module 04: Ssdel Function - Demo 00:03:00 Module 05: Ssmemb Function - Demo 00:03:00 Module 06: Ssname Function - Demo 00:03:00 Module 07: Sslength Function - Demo 00:05:00 Module 08: Selection Sets - Exercises 00:04:00 Module 09: Selection Sets - Solutions to Exercises 00:13:00 Unit 10: Conditionals And Equality Functions Module 01: Using If and Progn Statements 00:05:00 Module 02: Using While and EQ Functions 00:05:00 Module 03: Using Cond and And Functions 00:04:00 Unit 11: AutoCAD Objects - Data Model Module 01: AutoCAD Objects: Re-examined (Part 1) 00:04:00 Module 02: AutoCAD Objects: Re-examined (Part 2) 00:05:00 Module 03: Line Object: Re-examined (Demo) 00:05:00 Module 04: Circle Object: Re-examined (Demo) 00:04:00 Module 05: Text Object: Re-examined (Demo) 00:08:00 Module 06: Dimension Object: Re-examined (Demo) 00:11:00 Module 07: Block/Attribute Object: Re-examined (Demo) 00:28:00 Unit 12: Symbol Table And Dictionary Handling Functions Module 01: Symbol Table and Dictionary-Handling Functions - Theory 00:05:00 Module 02: Tblsearch - Demo 00:13:00 Module 03: Tblnext - Demo 00:09:00 Unit 13: Hands-On Projects Module 01: CDIM - Project 00:12:00 Module 02: CHSTYLE - Project 00:16:00 Module 03: EXTATTR - Hands-On Project 00:26:00 Unit 14: Conclusion Module 01: Conclusion Message and Thank you! 00:01:00
Microsoft developed Windows 7 as better and more advanced operating system. If you already have the Windows 7 as your operating system, then you need to learn the basic functions that this course will provide. Through this, you will learn to utilize and maximize the capabilities of this operating system. Learn the basics about the start menu, task bar, and even the control panel. You will also know about the gadget and productivity tools available for Windows 7 that will suit your needs. Know how to use the built-in applications and troubleshooting tools. In this course you will learn the necessary skills, knowledge and information of Windows 7. Course Highlights Accredited Certificate in Windows 7 Operating System is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Certificate in Windows 7 Operating System into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Certificate in Windows 7 Operating System Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Certificate in Windows 7 Operating System is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Certificate in Windows 7 Operating System is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Welcome to Windows 7 01:00:00 Module Three - Start Menu 01:00:00 Module Four - The Taskbar 01:00:00 Module Five - Control Panel (I) 01:00:00 Module Six - Control Panel (II) 01:00:00 Module Seven - Gadgets and Tools 01:00:00 Module Eight - Productivity Tools 01:00:00 Module Nine - Networking and Sharing 01:00:00 Module Ten - Built-in Applications 01:00:00 Module Eleven - Troubleshooting Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Accredited Certificate in Windows 7 Operating System 00:00:00 Mock Exam Mock Exam- Accredited Certificate in Windows 7 Operating System 00:20:00 Final Exam Final Exam- Accredited Certificate in Windows 7 Operating System 00:20:00
Whether you use excel for work or study, this online course covers beginner, intermediate and advanced lessons in excel. This course is designed to enable you to analyse lots of data and tell a story quickly and interactively. Explore various time-saving Formulas, create automated reports with the press of a button, amaze your manager with professional Excel Charts and get noticed by top management & prospective employers. Course Highlights Certified Diploma in Microsoft Excel is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Microsoft Excel into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 9 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Microsoft Excel Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Microsoft Excel is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Microsoft Excel is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Excel for Beginners Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel for Beginners CPD & IAO Accredited 00:00:00 Microsoft Excel - Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Permissions and Options 00:30:00 Module Three - Sharing Workbooks 00:30:00 Module Four - Performing Advanced Formula and Function Tasks 00:30:00 Module Five - Working with Array Formulas 01:00:00 Module Six - Working With Macros 00:30:00 Module Seven - Working With Forms 00:30:00 Module Eight - Applying Advanced Chart Features 01:00:00 Module Nine - Working With Slicers and Timelines 00:30:00 Module Ten - Working With Multiple Tables, Relationships and External Data 00:30:00 Module Eleven - Working With PowerView 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities- Microsoft Excel Intermediate Level CPD & IAO Accredited 00:00:00 Microsoft Excel - Advanced Level Module One - Getting Started FREE 01:00:00 Module Two - SmartArt and Objects FREE 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel Advanced CPD & IAO Accredited 00:00:00 Mock Exam Mock Exam- Certified Diploma in Microsoft Excel 00:30:00 Final Exam Final Exam- Certified Diploma in Microsoft Excel 00:30:00
Register on the Advanced Diploma in Microsoft Excel today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Advanced Diploma in Microsoft Excel is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Advanced Diploma in Microsoft Excel Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Advanced Diploma in Microsoft Excel, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.
Description: Computer Specialist Diploma Course is intended for those who wants to gain computer skills and knowledge. It has modules which will give you all the ins and outs of operating on a personal computer and its broad applications. First of all, it will cover all the fundamental computing terms, input, output, and storage devices. You will also learn about the operating systems, interface and its applications. As you step up through the hierarchy of the basic to intermediate to expert levels, you will be exposed to several contents which will teach you about networking, internet basic, ergonomics, safeguarding your data from malware, customization, etc. And the end, you will have a profound knowledge about computers. Learning Outcomes: Realise the common computing concepts Figure out the difference between hardware and software, as well as how they work Realise the operations of information networks Be conscious of security measures as well as learn working safely Obtain knowledge of the primary steps of operating a computer, involving using the keyboard,mouse, and Windows desktop Become competent to manage and use files and folders with proficiency Get knowledge of how to implement the fundamental Windows Applications,at the same time, learn Wordpad, Notepad, Task Manager, Calculator, Paint and Internet Explorer. Understand general computing concepts Understand the difference between hardware and software, and how each works Understand how information networks operate Become aware of security concerns and how to work safely Learn the first steps of using a computer, including using the keyboard, mouse, and Windows desktop Be able to effectively manage and use files and folders Learn how to use the basic Windows applications, including WordPad, NotePad, Task Manager, Calculator, Paint, and Internet Explorer Basic computing terms The fundamental computing skills Anatomy of a PC Input, output, and storage devices Operating systems and applications Legal issues, including licensing of software Networking and Internet basics Computers in the workplace Telecommuting and the electronic world Ergonomics, safety, and the environment Being proactive about security Protecting your data Understanding malware Using the mouse, keyboard, and desktop Customizing your computer Printing Understand and using files and folders Basic Windows applications Working with a window Working with applications Browsing the Web Realise the common computing concepts Figure out the difference between hardware and software, and how they function Interpret how information networks work Be alert of security measures as well as how you can work safely Acquire the knowledge of operating the first steps of a computer, learn how to use the keyboard, mouse, as well as Windows desktop Become competent to proficiently handle and apply files and folders Attain knowledge of operating fundamental Windows applications, along with Wordpad, Notepad, Task Manager, Calculator, Paint and Internet Explorer Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Computer Specialist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Computer Specialist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 Module 02 Basic Terms 00:15:00 Advanced Terms 00:15:00 Networking Basics 00:15:00 Basic Internet Concepts 00:30:00 Internet Security 00:30:00 Computers in the Workplace 00:15:00 Tele-Commuting 00:15:00 The Electronic World 00:15:00 Ergonomics 00:15:00 Safety and the Environment 00:15:00 Being Proactive 00:15:00 Identifying Yourself 00:15:00 Protecting Your Data 01:00:00 Understanding Malware 00:15:00 Protecting Against Malware 00:15:00 Module 03 Application Basics 00:30:00 Basic Applications 01:00:00 Working with a Window 01:00:00 Working with WordPad 01:00:00 Working With Applications 01:00:00 Basics of Web Browsers 01:00:00 Browsing the Web 00:15:00 Working with Bookmarks 01:00:00 Working With Web Pages 01:00:00 Printing Web Pages 01:00:00 Module 04 First Steps 00:30:00 Basic Tasks 01:00:00 Using the Desktop 00:15:00 Customizing Your Computer 00:15:00 Printing 00:15:00 The Basics of Files and Folders 00:10:00 Managing Files and Folders, Part I 01:00:00 Managing Files and Folders, Part II 00:15:00 Viewing File or Folder Properties 00:30:00 Working With Files and Folders 00:30:00 Compressed Files 00:05:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Learn to use the full power and functionality of Microsoft's Excel and deliver impressive charts and analysis work. This Advanced Diploma in MS Excel course allows you to exploit the full abilities of Microsoft's best-selling tool and become capable of providing higher-quality results from it. You may use Excel every day in your work or business, but are you really using it to its full potential? With the advanced training from this course, you will quickly produce stunning spreadsheets and visually perfect graphs that will showcase business data to a much more professional degree. Use Excel to make your customer service excellent. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Advanced Diploma in MS Excel. It is available to all students, of all academic backgrounds. Requirements Our Advanced Diploma in MS Excel is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 90 lectures • 22:14:00 total length •Introduction to Microsoft Excel 2019 New Features: 00:07:00 •CONCAT: 00:02:00 •IFS: 00:01:00 •MAXIFS: 00:01:00 •MINIFS: 00:01:00 •SWITCH: 00:02:00 •TEXTJOIN: 00:01:00 •Map Chart: 00:02:00 •Funnel Chart: 00:01:00 •Better Visuals: 00:06:00 •Pivot Table Enhancements: 00:02:00 •Power Pivot Updates: 00:01:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Work with Ranges: 00:18:00 •Use Specialized Functions: 00:11:00 •Work with Logical Functions: 00:23:00 •Work with Date & Time Functions: 00:08:00 •Work with Text Functions: 00:11:00 •Sort Data: 00:10:00 •Filter Data: 00:10:00 •Query Data with Database Functions: 00:09:00 •Outline and Subtotal Data: 00:09:00 •Apply Intermediate Conditional Formatting: 00:07:00 •Apply Advanced Conditional Formatting: 00:05:00 •Create Charts: 00:13:00 •Modify and Format Charts: 00:12:00 •Use Advanced Chart Features: 00:12:00 •Create a PivotTable: 00:13:00 •Analyze PivotTable Data: 00:12:00 •Present Data with PivotCharts: 00:07:00 •Filter Data by Using Timelines and Slicers: 00:11:00 •Use Links and External References: 00:12:00 •Use 3-D References: 00:06:00 •Consolidate Data: 00:05:00 •Use Lookup Functions: 00:12:00 •Trace Cells: 00:09:00 •Watch and Evaluate Formulas: 00:08:00 •Collaborate on a Workbook: 00:19:00 •Protect Worksheets and Workbooks: 00:08:00 •Apply Data Validation: 00:13:00 •Search for Invalid Data and Formulas with Errors: 00:04:00 •Work with Macros: 00:18:00 •Create Sparklines: 00:07:00 •MapData: 00:07:00 •Determine Potential Outcomes Using Data Tables: 00:08:00 •Determine Potential Outcomes Using Scenarios: 00:09:00 •Use the Goal Seek Feature: 00:04:00 •Forecasting Data Trends: 00:05:00 •Create a Macro Using the Macro Recorder: 01:00:00 •Edit a Macro: 01:00:00 •Debug a Macro: 00:30:00 •Customize the Quick Access Toolbar and Hotkeys: 00:30:00 •Set Macro Security: 01:00:00 •Insert Text: 00:30:00 •Format Text: 00:30:00 •Sort Data: 00:30:00 •Duplicate Data: 01:00:00 •Generate a Report: 01:00:00 •Determine the Dialog Box Type: 00:15:00 •Capture User Input: 01:00:00 •Insert, Copy, and Delete Worksheets: 00:30:00 •Rename Worksheets: 00:30:00 •Modify the Order of Worksheets: 00:15:00 •Print Worksheets: 00:30:00 •Create User-Defined Functions: 00:30:00 •Automate SUM Functions: 00:30:00 •Resources - Microsoft Excel - Beginner Course - Cpd Accredited: 00:00:00 •Assignment - Advanced Diploma in MS Excel: 00:05:00