• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

794 Etiquette courses

Customer Complaint Handler- CPD Certified

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Complaint Handler- CPD Certified
Delivered Online On Demand6 hours
£12

Office Management Techniques and Strategies

By Compliance Central

Are you looking to enhance your Office Management skills? If yes, then you have come to the right place. Our comprehensive course on Office Management will assist you in producing the best possible outcome by mastering the Office Management skills. The Office Management course is for those who want to be successful. In the Office Management course, you will learn the essential knowledge needed to become well versed in Office Management. Our Office Management course starts with the basics of Office Management and gradually progresses towards advanced topics. Therefore, each lesson of this Office Management course is intuitive and easy to understand. Why would you choose the Office Management course from Compliance Central: Lifetime access to Office Management course materials Full tutor support is available from Monday to Friday with the Office Management course Learn Office Management skills at your own pace from the comfort of your home Gain a complete understanding of Office Management course Accessible, informative Office Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Management Study Office Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Management Course Office Management Curriculum Breakdown of the Office Management Course Course Outline: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Management. It is also great for professionals who are already working in Office Management and want to get promoted at work. Requirements To enrol in this Office Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Office Manager: £25,000 to £40,000 per year Facilities Manager: £30,000 to £50,000 per year Operations Manager: £35,000 to £60,000 per year Administrative Services Manager: £30,000 to £50,000 per year Executive Assistant: £25,000 to £45,000 per year Project Coordinator: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Office Management Techniques and Strategies
Delivered Online On Demand8 hours
£12

Business Development

By Compliance Central

Business Development course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Business Development. Our course starts with the basics of Business Development and gradually progresses towards advanced topics. Therefore, each lesson of this Business Development is intuitive and easy to understand. So, stand out in the job market by completing the Business Development course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Business Development course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Development course. Requirements To enrol in this Business Development course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Business Development. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Business Development
Delivered Online On Demand10 hours
£12

Level 7 Operations Management Online

By Training Tale

Operations Management Online Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Operations Management Online Training Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. Enrol Operations Management course today and take the next step towards your personal and professional goals. << Industry Experts developed this Operations Management course into 20 detailed modules >> Course Curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Certification of Operations Management After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Operations Management Training This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements Operations Management Training There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Career path Operations Management Online This Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager Operations Analyst Operations Officer S.C Manager Inventory Manager Certificates Certificate of completion Digital certificate - Included

Level 7 Operations Management Online
Delivered Online On Demand3 days
£12

Email Marketing

By Course Cloud

The comprehensive Email Marketing has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Email Marketing today, and learn from the very best the industry has to offer! This best selling Email Marketing has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Email Marketing is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Email Marketing is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Email Marketing is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Email Marketing, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Email Marketing will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Email Marketing to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Email Marketing
Delivered Online On Demand
£25

Strategy for Management Consultants & Business Analysts - CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Strategy for Management Consultants & Business Analysts - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the rapidly evolving UK business landscape, where over 5.9 million small businesses were operational at the start of 2024, the demand for proficient management consultants and business analysts has skyrocketed. How can businesses navigate through the complexities of strategic management, financial analysis, and digital marketing to stay ahead? Are you equipped with the necessary skills to drive business growth in an increasingly competitive market? Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Strategy for Management Consultants & Business Analysts bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Strategy for Management Consultants & Business Analysts Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Strategy for Management Consultants & Business Analysts Career Bundle: Course 01: Strategic Business Management Course 02: Business Productivity Training Course Course 03: Managing Budgets Course 04: Business Analysis Course 05: Xero Accounting Diploma Course 06: Online Bookkeeping and Quickbooks Course Course 07: Social Media Marketing for Your Business Course 08: Surviving Small Business in Pandemic & Recession Course 09: Business Law Course 10: Certificate in Purchasing and Procurement Course 11: Six Sigma & Lean Process Course 12: Financial Business Analysis Course 13: Sage 50 Training Course 14: Business Management Training Course 15: Business Process Management Course 16: Digital Marketing Diploma Level 3 Course 17: HR and Payroll Administrator Course Course 18: Supply Chain Management Course 19: Advanced Business Plan Course 20: Business Development & Sales Course 21: Successful Business Networking Skills Course Course 22: Office Skills Course 23: Strategic Planning Process Course 24: Crisis Management Course 25: Fundamentals of Stakeholder Management Course 26: Management Tools for Quality Control Course 27: Logistics & Operations Management - Level 5 Course 28: Business Etiquette & Professionalism Course 29: SAP Controlling (CO) - Product Costing with S4HANA Course 30: Business Intelligence | Basics of Data & Data Mining With Strategy for Management Consultants & Business Analysts, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes of Strategy for Management Consultants & Business Analysts Understand strategic business management and operational efficiency. Master budget management and financial analysis for business success. Gain proficiency in Xero Accounting and QuickBooks software. Learn effective social media marketing strategies for business growth. Navigate business law essentials for informed managerial decisions. Implement Six Sigma and Lean processes for operational improvement. Don't let this opportunity pass you by. Enrol in Strategy for Management Consultants & Business Analysts today and take the first step towards achieving your goals and dreams. Why buy this Strategy for Management Consultants & Business Analysts? Free CPD Accredited Certificate upon completion of Strategy for Management Consultants & Business Analysts Get a free student ID card with Strategy for Management Consultants & Business Analysts Lifetime access to the Strategy for Management Consultants & Business Analysts course materials Get instant access to this Strategy for Management Consultants & Business Analysts course Learn Strategy for Management Consultants & Business Analysts from anywhere in the world 24/7 tutor support with the Strategy for Management Consultants & Business Analysts course. Start your learning journey straightaway with our Strategy for Management Consultants & Business Analysts Training! Strategy for Management Consultants & Business Analysts premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Strategy for Management Consultants & Business Analysts is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Strategy for Management Consultants & Business Analysts course. After passing the Strategy for Management Consultants & Business Analysts exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Strategy for Management Consultants & Business Analysts course is ideal for: Students seeking mastery in Strategy for Management Consultants & Business Analysts Professionals seeking to enhance Strategy for Management Consultants & Business Analysts skills Individuals looking for a Strategy for Management Consultants & Business Analysts-related career. Anyone passionate about Strategy for Management Consultants & Business Analysts Requirements This Strategy for Management Consultants & Business Analysts doesn't require prior experience and is suitable for diverse learners. Career path This Strategy for Management Consultants & Business Analysts bundle will allow you to kickstart or take your career in the related sector to the next stage. Management Consultant Business Analyst Financial Advisor HR Manager Supply Chain Coordinator Digital Marketer Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Strategy for Management Consultants & Business Analysts - CPD Certified
Delivered Online On Demand6 days
£149

Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle

4.7(26)

By Academy for Health and Fitness

*** 24 Hour Limited Time Flash Sale *** Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that a recent study by the CIPD found that 80% of UK businesses identified strong administrative skills as a key factor in employee performance? Effective communication and organisation are crucial for any successful office, but do you have the skills to excel? This comprehensive bundle equips you with the essential tools to become a valuable asset in any administrative role. Learn the latest techniques in office management, master the art of minute taking, and gain expertise in document control. Develop your communication skills through dedicated modules on team building, effective emailing, and body language. Finally, solidify your understanding of compliance and risk management. Key Features of the Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Skills and Administration Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Team Building Masterclass Course 02: Communication Building Masterclass Course 03: Effective Communication with Better Email Course 04: Compliance and Risk Management Diploma Course 05: Body Language in the Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss out on this opportunity! Boost your career with this 8-course bundle and set yourself apart in the competitive professional world. This bundle guarantees you a solid foundation and a pathway to upskilling yourself with theoretical, yet extremely essential knowledge. Learning Outcomes of Office Skills, Minute Taking, Document Control Gain a strong foundation in essential office administration tasks. Develop effective minute-taking skills to accurately capture key meeting points. Implement best practices for document control and organisation. Foster strong team dynamics through collaborative strategies. Master the art of clear and concise communication in written and verbal formats. Understand compliance and risk management principles to ensure workplace efficiency. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Office Skills Get a free student ID card with Office Skills Training program (£10 postal charge will be applicable for international delivery) The Office Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills course materials The Office Skills comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Office Skills and Administration Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic QLS Course 02: Minute Taking Executive Training Level 5 Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence QLS Course 03: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168.) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals aspiring to develop advanced office skills and administration knowledge. Professionals who wish to improve their minute-taking and document control abilities. Team leads or managers who aim to boost their team building and communication skills. Anyone interested in learning about compliance, risk management, and the importance of body language at work. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 - £35,000 per annum. Executive Assistant - £30,000 - £45,000 per annum. Document Controller - £22,000 - £30,000 per annum. Compliance Manager - £40,000 - £70,000 per annum. Risk Management Specialist - £30,000 - £60,000 per annum. Certificates Advanced Diploma in Office Administration & Skills at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle
Delivered Online On Demand47 hours
£249

Office Management, Minute Taking and Document Control-Endorsed Certificate

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Office Management, Minute Taking and Document Control-Endorsed Certificate Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the fast-paced environment of the UK workplace, efficient office management is paramount. Did you know that, according to a recent survey, about 83% of UK businesses emphasised the need for skilled office managers to boost productivity? Are you prepared to enhance office efficiency and handle documentation like a pro? This Office Management bundle is designed to elevate your administrative and management skills, setting you apart in the professional world. You'll learn effective office management techniques, master the art of minute-taking, and gain expertise in document control. Develop strong communication skills to build successful teams and navigate complex projects. Additionally, gain a solid understanding of compliance and risk management to ensure your organization operates smoothly. Finally, learn strategies to conquer workplace disorganization and create a more productive environment. Key Features of the Office Management, Minute Taking and Document Control-Endorsed Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Management, Minute Taking and Document Control-Endorsed Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Management and Administration Diploma QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Team Building Masterclass Course 02: Communication Building Masterclass Course 03: Effective Communication with Better Email Course 04: Compliance and Risk Management Diploma Course 05: Mastering Organizational Chaos In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Management, Minute Taking and Document Control-Endorsed Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss this opportunity to enhance your professional profile and open doors to new career prospects. Enroll in the Office Management, Minute Taking, and Document Control Bundle today and unlock a world of possibilities! Learning Outcomes of Office Management Implement effective office management strategies and administrative best practices. Develop proficiency in minute-taking and accurate record-keeping. Establish robust document control systems for efficient information management. Foster strong team collaboration and effective communication skills. Analyze compliance and risk management principles for organizational success. Implement strategies to overcome organizational chaos and enhance productivity. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Management Get a free student ID card with Office Management Training program (£10 postal charge will be applicable for international delivery) The Office Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Management course materials The Office Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Office Management and Administration Diploma Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management QLS Course 02: Minute Taking Executive Training Level 5 Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence QLS Course 03: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Professionals seeking to enhance their office management and administration skills. Individuals interested in developing expertise in minute-taking and executive training. Document control professionals aiming to strengthen their knowledge and skills. Team leaders and managers looking to improve team dynamics and communication. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager: £25,000 - £45,000 per year Executive Assistant: £28,000 - £45,000 per year Document Controller: £23,000 - £40,000 per year Compliance Officer: £30,000 - £50,000 per year Team Leader: £25,000 - £40,000 per year Communications Specialist: £25,000 - £45,000 per year Certificates Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Office Management at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Office Management, Minute Taking and Document Control-Endorsed Certificate
Delivered Online On Demand38 hours
£249

Admin, Secretarial & PA - Level 7

5.0(10)

By Apex Learning

Overview This comprehensive course on Admin, Secretarial & PA - Level 7 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Admin, Secretarial & PA - Level 7 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Admin, Secretarial & PA - Level 7. It is available to all students, of all academic backgrounds. Requirements Our Admin, Secretarial & PA - Level 7 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 21 sections • 21 lectures • 07:10:00 total length •Introduction to Personal Assistant: 00:20:00 •Introduction to Office Administration: 00:17:00 •Skills of an Effective Administrator: 00:18:00 •Introduction to Reception and Receptionist: 00:29:00 •Business Telephone Skills: 00:21:00 •Representing Your Boss and Company: 00:25:00 •Business Etiquette: 00:19:00 •Mail Services and Shipping: 00:26:00 •Travel Arrangements: 00:22:00 •Organising Meeting and Conferences: 00:19:00 •Diary Management and Note taking: 00:21:00 •Time Management: 00:25:00 •Record Keeping and Filing Systems: 00:24:00 •Business Writing Skills: 00:25:00 •Organisational Skills: 00:19:00 •Communication Skills: 00:19:00 •Customer Service: 00:22:00 •Effective Planning and Scheduling: 00:39:00 •Invoicing/Petty Cash: 00:20:00 •Assignment - Admin, Secretarial & PA - Level 7: 2 days •Workbook - Admin, Secretarial & PA - Level 7: 00:00:00

Admin, Secretarial & PA - Level 7
Delivered Online On Demand7 hours 10 minutes
£12

Efficient Encounters: A Comprehensive Handbook for Productive Meetings

By Compete High

🌟 Unlock the Power of Efficient Encounters 🌟   Are you tired of unproductive meetings that seem to go on forever? Want to transform your gatherings into dynamic, purpose-driven sessions that yield tangible results? Look no further than 'Efficient Encounters: A Comprehensive Handbook for Productive Meetings' - your ultimate guide to mastering the art of effective meetings!   📚 Here's what you'll discover in each module: 🔍 Module 01: Mastering Meetings - A Complete Practical Guide to Meetings Get ready to dive into the fundamentals! Learn the ins and outs of conducting successful meetings, from setting objectives to creating an inclusive environment where every voice is heard. 🤔 Module 02: What to Expect Understand the meeting landscape and anticipate what makes a meeting truly effective. Explore the key elements that contribute to successful encounters and set the stage for productivity. 💰 Module 03: The Cost of Meetings Discover the real impact of unproductive meetings on your time, resources, and organizational goals. Uncover strategies to minimize wasteful meetings and maximize your ROI. 🔄 Module 04: Types of Meetings Not all meetings are created equal! Explore various meeting formats and understand when to utilize each type to achieve specific objectives efficiently. ⏰ Module 05: Timing and Scheduling Timing is crucial! Learn the art of scheduling meetings effectively to optimize participation, minimize disruptions, and make the most of everyone's time. 🤝 Module 06: The Meeting Get equipped with practical tools and techniques to lead engaging and purposeful meetings. Learn to manage discussions, navigate conflicts, and drive toward actionable outcomes. 📝 Module 07: After Meeting Minutes Ensure your meetings are impactful even after they end. Master the art of taking concise and actionable meeting minutes to keep everyone aligned and accountable. 🌐 Module 08: Considerations Explore various factors influencing successful meetings, including technology, cultural considerations, and diverse perspectives. Elevate your meeting game to the next level!   🎯 Ready to revolutionize the way you conduct meetings and make them a catalyst for progress? Enroll in 'Efficient Encounters' today and unlock the secrets to hosting purpose-driven, efficient meetings that drive results! 🚀 Don't let unproductive meetings drain your time and resources. Join our community of meeting masters and embark on a journey toward impactful encounters! Sign up now! 🌟   Course Curriculum Mastering Meetings - A Complete Practical Guide to Meetings What to Expect What to Expect 00:00 About Me 00:00 The Cost of Meetings What and Why 00:00 The Cost of Meetings 00:00 Types of Meetings Red Amber and Green Meetings 00:00 Timing and Scheduling Do You Need A Meeting 00:00 Timing Considerations 00:00 Contents of the Invite 00:00 Scheduling Etiquette 00:00 Considerations for Externals 00:00 The Meeting as an Opportunity 00:00 The Meeting Chairing Meetings - Intro 00:00 Chairing Meetings - Your Agenda 00:00 Chairing Meetings - Kicking Off 00:00 Chairing Meetings - During The Meeting 00:00 After Meeting Minutes After Meeting Minutes - Followups 00:00 Considerations Considerations as an Attendee 00:00 Conclusion 00:00

Efficient Encounters: A Comprehensive Handbook for Productive Meetings
Delivered Online On Demand1 hour 23 minutes
£25