767 Etiquette courses delivered Online

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Admin Support Assistant Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Admin Support Assistant Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Admin Support Assistant Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Admin Support Assistant Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Admin Support Assistant ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Admin Support Assistant course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Admin Support Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Admin Support Assistant was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Admin Support Assistant is a great way for you to gain multiple skills from the comfort of your home. Admin Support Assistant Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:27:00 Mock Exam Final Exam

Description: In this course, you will find out about online promotions on Pinterest, a popular social networking site. Then you will also figure out how to utilise this online platform as a major aspect of your business' promotions effort. You will find out about various distinctive methodologies that you can take which all have diverse territories that should be considered before choosing the best approach for you. At last, you will be introduced to the procedure of site design improvement (SEO) and you will figure out how to utilise site design improvement to amplify the applicable guests to your site. You will likewise find out about numerous pitfalls and obstructions that are included with site improvement. You will figure out how to test how viable site design improvement has been in advancing your site. Course Highlights Certified Diploma in Pinterest Social Media Marketing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Pinterest Social Media Marketing into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Pinterest Social Media Marketing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Pinterest Social Media Marketing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Pinterest Social Media Marketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 How to Use Pinterest 01:00:00 How to Win the Hearts of the Target Audience on Pinterest 01:00:00 Understanding Pinterest Etiquette 00:30:00 Marketing Strategies to Build Your Brand and Your Followers 02:00:00 Monetizing Pinterest through Market Hunting 01:00:00 Pinterest Tools to Use in Your Marketing Arsenal 00:15:00 Conclusion 00:15:00 Mock Exam Final Exam

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Diploma in Hotel Management course is designed for the people who want to be a part of Hotel business. With the knowledge of the course, you will be able to manage a Hotel and run the Hotel successfully. Hotel Management refers to the study that includes the operational aspects of the hotelier.The course focuses on the operational and technical skills that are required for a career in the hospitality industry. You will learn the necessary competencies related to hospitality operations, communication, human relations, and cultural diversity. Apart from these, the course also teaches you about rooms division, reception, and restaurant services, and telephone etiquette, etc. Finally, you will learn how to promote or boost your hotel business through effective marketing. By finishing the course, you will gain mastery over hospitality and will be confident enough to run your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Hotel Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Hotel Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Mock Exam Mock Exam- Diploma in Hotel Management 00:20:00 Final Exam Final Exam- Diploma in Hotel Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Explore the intricacies of crime scene investigation with our comprehensive course on techniques and analysis. From evidence recognition to courtroom procedures, gain expertise in surveying, documentation, and specialized forensic techniques. Master the art of presenting evidence effectively in court. Enroll now for a deep dive into the world of CSI.

Office Admin, Secretarial and PA Diploma Overview A PA or administrator needs to handle a variety of tasks, from scheduling meetings to composing business letters. Consequently, hiring managers search for people who have the knowledge and experience necessary to perform these diverse job responsibilities. The Office Admin, Secretarial and PA Diploma Course is intended to help you get the necessary abilities to impress hiring managers. In just a few easy steps, it will educate you on every essential aspect of working as a secretary. The Office Admin, Secretarial and PA Diploma Course will teach you the principles of administrative administration. You will become an expert organizer with the aid of this training. Additionally, you will get the chance to hone your meeting management skills. You will also learn the necessary abilities for business writing from the instructive lessons. You will be able to gain a thorough grasp of Microsoft Word, Excel, and PowerPoint with this course. Lastly, the training will assist you in raising your self-esteem and confidence levels. This Office Office Admin, Secretarial and PA Diploma Course will not only teach you useful skills but also provide you with a certificate of accomplishment. This certification can help you get your ideal career and serve as great evidence of your ability. Enrol now, don't wait! Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Office Admin, Secretarial and PA Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Office Admin, Secretarial and PA Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Admin, Secretarial and PA Diploma Introduction to Personal Assistant 00:19:00 Introduction to Office Administration 00:15:00 Skills of an Effective Administrator 00:17:00 Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Business Etiquette 00:20:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Diary Management and Note taking 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Employment Law Now Employment Law provides direction to both employers and employees to an extent. Because of Employment Law, both parties are better aware of their obligations and boundaries. This saves big time conflicts between employers and employees. This Employment Law UK course has everything you need to do your job smoothly without any dispute in the workplace. There are many great job opportunities relating Employment Law in the UK. However, on a daily basis, many companies shut down, and employees get fired because they unintentionally go against the law. Hence, it is crucial for both employers and employees to be aware of Employment Law. Throughout this course, you will discover how Employment Law ultimately shapes an organisation and the experience of employees. Additionally, you will be acquainted with insurance contract laws and holiday funds. Moreover, you will also acquire Employment Law knowledge about HR and payroll management. Furthermore, you will find solutions for any contract breach, learn appropriate office skills and everything in between. This Employment Law bundle is made up of 11 popular courses: Course 1: UK Employment Law and Employee Rights Diploma Course 2: Law and Contracts - Level 2 Course 3: HR Management Course 4: HR And Recruitment Consultant Training - Level 4 Course 5: Office Administration Certificate Course 6: GDPR Course 7: Performance Management Course 8: Payroll Management - Diploma Course 9: Workplace Confidentiality Course 10: Personal Development Masterclass Course 11: Anti Money Laundering (AML) Regulation for AML Officers Diploma Key features of this Employment Law course: This Employment Law bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Employment Law now to advance your career! UK Employment Law and Employee Rights Diploma Get an overview of Employment Law Know how to deal with discrimination in the workplace Understand health and safety at work Law and Contracts - Level 2 Familiarise with the UK Law Be aware of Insurance Law Comprehend contracts for employees HR Management Learn about employee recruitment and selection procedure Acquire knowledge about employee relations Find out about the employee termination process HR And Recruitment Consultant Training - Level 4 Get an overview of the recruitment industry Pick up client strategy in the recruitment sector Know the steps to start and run a successful recruiting service Office Administration Certificate Possess skills of an effective administrator Get hold of communication skills Learn the basics of telephone etiquette GDPR Be aware of the lawful basis for preparation Make head or tail of rights and breaches Understand responsibilities and obligations Performance Management Get an elaborate introduction to performance management Identify key performance indicators Master the art of reporting Workplace Professionalism and boundaries - Level 2 Learn to position yourself as a professional Enhance your professional image Expand and polish your skills Personal Development Masterclass What's Your Self Image and How It Affects Your Self Esteem Causes for Low Self Esteem Changing Your Mindset to Overcome Limiting Beliefs Anti Money Laundering (AML) Regulation for AML Officers Diploma Grasp the concept of the risk-based approach Adapt the skill of record-keeping Be aware of suspicious conduct and transactions ------------------------------------------------------------------------- How will I get my Employment Law Certificate? After successfully completing the Employment Law course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Employment Law Level 3. It is available to all students, of all academic backgrounds. Requirements Our Employment Law course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This Employment Law course will help you to explore many different career opportunities. Enrolling on this Employment Law course can lead you to the following career paths: Human Resource HR Advisor HR Assistant Recruiter Recruitment Agency And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (UK Employment Law and Employee Rights Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before British Sign Language (BSL) UPDATED VERSION Did you know that around 70,000 people in the UK use British Sign Language (BSL) as their first or preferred language? Imagine the joy of being able to communicate effortlessly with a vibrant community that uses their hands, facial expressions, and body language to convey their thoughts, feelings, and stories. In this digital era, where personal connections can sometimes feel distant, British Sign Language(BSL) opens up a world of rich expression and human connection, fostering understanding and inclusivity. This comprehensive bundle goes beyond just learning basic signs. You'll delve into the fascinating world of BSL, grasping its grammar, syntax, and cultural nuances. Gain the ability to hold conversations, understand facial expressions and body language cues, and navigate everyday situations effectively. The bundle also offers valuable insights into deaf education, mental health considerations, and various support services available. This British Sign Language (BSL) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to British Sign Language (BSL) course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course), and 11 PDF certificates for Absolutely free. This British Sign Language (BSL) Bundle Package includes: Main Course : Certificate in British Sign Language (BSL) at QLS Level 3 10 Additional CPD Accredited Premium Courses related to British Sign Language (BSL): Course 01: Child Development & Psychology Diploma Course 02: Understanding Autism Level 3 Course 03: Mental Health Course Course 04: Child Neglect Awareness Certificate Course Course 05: Play Therapy Course 06: Home Based Childcare Course Course 07: Anti Social Behaviour Course 08: Learning Disability Awareness Course 09: SEN Teaching Assistant and Child Development - Complete Bundle Course 10: Health and Social Care Level 2 Enhance your career prospects in education, healthcare, social care, and beyond. Open your heart and mind to the richness of BSL - enroll today! Learning Outcomes of British Sign Language (BSL) Understand the core principles of BSL grammar and syntax. Develop a practical BSL vocabulary for everyday situations. Apply BSL skills to communicate effectively with deaf individuals. Gain insights into Deaf culture and etiquette. Explore best practices for supporting deaf children's well-being. Learn valuable strategies for working with individuals with learning disabilities. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of British Sign Language (BSL) Get a free student ID card with British Sign Language (BSL) Training program (£10 postal charge will be applicable for international delivery) The British Sign Language (BSL) is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the British Sign Language (BSL) course materials The British Sign Language (BSL) comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** British Sign Language (BSL) Level 1 & 2 01 Introduction to BSL and Fingerspelling 02 Exchanging Personal Information 03 Families 04 Numbers (Time, Calendar and Money) 05 Colours 06 Transports 07 Weather 08 Directions 09 Activities/Hobbies and Sports 10 Description of A Person and Clothes 11 Animals 12 Numbers (Money) 13 Foods and Drinks 14 Exam 15 Asking Questions about the Jobs without Subtitles 16 STUDY What is My Job 17 Job Vocabulary with Subtitles 18 Job Vocabulary without Subtitles 19 Jobs Signs with Images 20 Jobs Signs without Images 21 Type of Buildings with Subtitles 22 Type of Buildings without Subtitles 23 At Home (Room) with subtitles 24 At Home (Room) without Subtitles 25 At Home - What is in each room with subtitles 26 At Home - What is in each room without Subtitles 27 How to describe each room with Subtitles 28 Day to Day Routine with Images 29 Day to Day Routine without images 30 Emotional Signs with Subtitles 31 Emotional Signs without Subtitles 32 Emotional Signs 33 Emotional Stories Study 34 Countries and Flags 35 L2 Itemising_Listings inc 4 Stories 36 L2 Multi-Channels Sign with Subtitles 37 L2 Multi-Channels Sign without Subtitles 38 Transport HOMEWORK Course 01: Child Development & Psychology Diploma Babies From Birth To One Year Stages And Sequences Of Social And Emotional Development Language And Linguistic Skills Development Cognitive Development Course 02: Understanding Autism Level 3 Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Social Workers Therapists Support Workers Parents Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. BSL Interpreter BSL Teacher BSL Teaching Assistant BSL Communication Support Worker Deaf Advocate Certificates Certificate in British Sign Language (BSL) at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Meetings are a traditional and essential component of local government. For both elected members and officers, meetings serve as a forum for discussion and agreement, planning and monitoring, communication and leadership, and decision-making. Used appropriately, meetings can challenge, inspire, illuminate and inform. And while they are not the only meetings that elected members will be asked to attend, committee meetings, in particular, are a mainstay of the political management process. Effective chairing is important because it can provide clear leadership and direction, ensure that debates are focused and balanced, enable decisions to be reached and ensure that resources are used to best effect. This two-hour 'masterclass'-style workshop will help elected members to understand their role, offer some approaches and ideas that will help to tackle typical challenges, and help to generally improve their effectiveness as a chair. To understand the skills and qualities of a good chair To learn ideas and approaches for chairing a successful meeting that is on time and achieves its outcomes To understand the protocols and boundaries for appropriate meeting etiquette and the chair's role in managing this effectively To appreciate how to manage yourself and others appropriately To take away personal actions to apply to your role 1 Welcome and introductions Objectives What's the challenge for you? 2 We can't go on meeting like this Common meeting challenges for chairs and why they succeed or fail Consequences and impact for the Council What's the context? 3 Roles and responsibilities of an effective chair Activities and input that explore the role, skills and qualities needed Role of the chair: what is it and how to do it well 4 Chairing for success - ideas and approaches to meet the challenges Managing time and boundaries Preparation and planning Creating the right environment Self-management Challenging personalities and good meeting behaviour 5 Final plenary session What's your plan? Take away actions