840 Etiquette courses in Cardiff delivered Online

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Electricity, Electrician and Electrical Training Mini Bundle provides a comprehensive skill set designed to fast-track your employability in electrical and facilities management roles. Master core Electrician expertise, enhance compliance with Puwer, sharpen your Mathematics abilities, and boost your professional presence with Telephone Etiquette and PAT certification. Employers look for candidates who combine solid technical knowledge with professional communication skills. This bundle ensures you tick every box, making you a prime candidate for roles across construction, maintenance, and customer-facing electrical services. Don’t miss out on the chance to upgrade your career prospects. Description Today’s electrical roles demand a unique blend of technical precision and customer-focused skills. With the Electricity, Electrician and Electrical Training Mini Bundle, you’ll build expertise in core areas like Electrician work, Puwer regulations, and Mathematics needed for accurate calculations and safety assessments. Adding PAT certification enhances your credibility in portable appliance testing—a growing requirement in many industries. Meanwhile, Telephone Etiquette rounds out your profile, giving you the communication edge needed for customer-facing or team leadership roles. By combining Electrician, Puwer, Mathematics, PAT, and Telephone Etiquette, this bundle prepares you for diverse positions in electrical services. Roles filled by candidates with this range of skills are competitive—make sure you’re in the lead. FAQ Is this bundle relevant for electricians and facility managers? Yes—skills like Electrician, Puwer, and PAT are highly sought after in both fields. Does Telephone Etiquette really matter for electrical jobs? Yes—it’s key for client-facing roles and teamwork in technical environments. How important is PAT certification? Very important. Many employers require PAT to ensure appliance safety. Can this bundle help me advance my career? Yes—it combines technical and soft skills that boost promotion chances. Is Mathematics included for practical use? Definitely—Mathematics is essential for load calculations and safety compliance. Can I study at my own pace? Yes—all courses including Electrician, Puwer, and Telephone Etiquette are flexible. How does this improve job prospects? Employers specifically seek Electrician, Puwer, and PAT qualifications—this bundle makes you visible. Why is enrolling now a good idea? Jobs requiring this skill mix are filling fast; don’t let opportunities slip away.

Strategize and Manage your Workplace with ease Workplace management covers all facilities, assets, services, technologies and processes that enhance the ability of workers to collaborate, innovate, work as a team, and learn. Get to learn about workplace management from this helpful course. With enhanced workplace management, organisations aim to achieve greater efficiency, better productivity, as well as financial benefits. Workplace management exceeds the scope of traditional facility management functions as it aims to increase workforce productivity and collaboration. Not as a support function, but as a strategic instrument to support business goals and provide measurable value. Whether it's the management of a single desk or the management of complex real estate portfolios spread-out around the globe, workplace management encompasses all the processes to make your workplaces work. To attain the best state in a workplace, you need to learn how to manage civility, harassment, and violence. Learn these values through this course which will help in the overall operation of the business. Course Highlights Certified Diploma in Workplace Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Workplace Management into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Workplace Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Workplace Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Workplace Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Civility Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started FREE 01:00:00 Module Two - The Background FREE 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Final Exam

Unravel the mysteries of communication and master the art of connecting with men, women, and bosses in our comprehensive Secret Conversation Styles of Men Women and Bosses course. Embark on a journey to decode the nuances of different conversation styles and equip yourself with the skills to navigate any business interaction with confidence and finesse. Delve into the intricacies of male and female communication styles, exploring the unique patterns and preferences that shape their interactions. Discover the common pitfalls to avoid and develop effective listening strategies to bridge communication gaps. Uncover the secrets of successful boss communication, learning how to tailor your approach to suit their leadership styles and expectations. Navigate the challenges of sensitive topics, such as gender dynamics and workplace etiquette, to foster positive and productive relationships. Learning Outcomes Gain a comprehensive understanding of the different conversation styles of men, women, and bosses Identify and overcome common communication barriers that hinder effective interactions Develop strategies to enhance your listening skills and build rapport with others Learn how to tailor your communication approach to suit different personalities and leadership styles Navigate sensitive topics and foster positive workplace relationships Master the art of effective communication to achieve your professional goals Why choose this Secret Conversation Styles of Men Women and Bosses course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Secret Conversation Styles of Men Women and Bosses course for? Professionals seeking to enhance their communication skills and build stronger relationships with colleagues, clients, and bosses Individuals interested in understanding the nuances of male and female communication styles Managers and leaders seeking to improve their communication with team members Anyone seeking to navigate the complexities of workplace communication and achieve success in their career Career path Communication Specialist (£30,000 - £50,000) Public Relations Manager (£35,000 - £55,000) Human Resources Manager (£40,000 - £60,000) Training and Development Manager (£45,000 - £65,000) Marketing Manager (£45,000 - £65,000) Sales Manager (£40,000 - £60,000) Prerequisites This Secret Conversation Styles of Men Women and Bosses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Secret Conversation Styles of Men Women and Bosses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Intro Secret Conversation Styles of Men, Women and Bosses Commercial 00:01:00 Before We Begin 00:02:00 Conversing The Right Way To Converse - everyone thinks their way is it. What is your goal? 00:02:00 4 Types of Biz Conversations-Intro 00:01:00 4 Types of Biz Conversations - 1 Disseminate Info 00:02:00 4 Types of Biz Conversations - 2 Problem Solving 00:02:00 4 Types of Biz Conversations - 3 Relationship Building 00:01:00 4 Types of Biz Conversations - 4 Venting 00:04:00 How Men's & Women's Conversation Styles Differ 00:02:00 Three Mistakes The Woman Listener Makes 00:02:00 Two Mistakes The Man Listener Makes 00:01:00 How Chit Chat Can Save Your Job 00:09:00 Remedies Remedies for Misperceiving 00:03:00 Remedies for Interrupting 00:04:00 Remedies for Storytelling, Rambling and Not Listening 00:03:00 Getting what you need it 15 min or less 00:04:00 #1 Skill You Need To Succeed In Business 00:03:00 How Communication Goes Bad Top 6 Ways Verbal Communication goes bad 00:10:00 I'm Offended 00:03:00 Mansplaining 101 00:03:00 3 Mansplaining Techniques 00:02:00 Conversation Deal Breakers 00:02:00 Business Communications in a #MeToo World 00:03:00 Tips for Men in a #MeToo World 00:02:00 Tips for Women in a #MeToo World 00:02:00 Communication Style of Bosses Bosses Communication Style 00:01:00 Chatting up the boss 00:03:00 Rule Followers vs Risk Takers 00:01:00 Inside The Mind of a Boss 00:01:00 Wrap Up Summary & The 10% To Remember 00:01:00 Assignment Assignment - Secret Conversation Styles of Men Women and Bosses 00:00:00

This bundle offers a structured introduction to plumbing alongside key support knowledge in safety, procurement, and communication. From waterworks to workplace calls, the content strikes a balance between trade-specific learning and vital soft-skills often forgotten down the pipeline. Covering plumbing fundamentals, site safety management, telephone etiquette, and purchasing tasks, it’s well-suited for anyone aiming to understand the frameworks that support the plumbing trade—without needing a wrench or boiler room. Learning Outcomes: Understand core plumbing principles, fittings and system layouts. Identify safety roles in electrical and construction environments. Recognise key responsibilities in managing on-site operations. Learn purchasing tasks relevant to building and maintenance work. Use effective telephone etiquette in trade and service settings. Explore links between procurement, plumbing and communication. Who is this Course For: New entrants to plumbing administration or coordination roles. Office staff supporting plumbing teams on-site or remotely. Individuals handling supplier or purchasing duties for plumbers. Anyone managing safety checks for building maintenance sites. Learners exploring roles in plumbing operations or planning. Staff needing formal knowledge in trade telephone etiquette. Clerks assisting plumbers with order or scheduling tasks. Supervisors overseeing safety and supply across building projects. Career Path: Plumbing Administrator – £25,000/year Site Support Officer – £27,000/year Electrical Safety Coordinator – £29,000/year Procurement Clerk (Construction) – £26,000/year Trade Call Handler (Office-Based) – £23,500/year Site Records Assistant – £24,500/year

The People Management Mini Bundle is for those managing teams, leading operations, or trying not to shout into the void during a team meeting. Covering team leadership, communication skills, telephone etiquette, operations, and disaster management, this bundle equips learners with structured approaches to keeping teams steady—even when the printer isn't. It’s ideal for those who need to balance people, processes, and priorities without resorting to caffeine overload. Each module sharpens interpersonal understanding while giving thought to structured operational strategies and disaster response handling—all without needing a whistle or clipboard. Learning Outcomes: Learn the fundamentals of leading teams in structured environments. Study effective workplace and interdepartmental communication techniques. Understand telephone etiquette and remote communication clarity. Explore operations planning in organisational contexts. Recognise key steps in disaster response and coordination. Connect leadership with communication and structured management. Who is this Course For: Team leaders overseeing everyday operational processes. Supervisors building clearer communication across teams. Office managers responsible for handling disruptions calmly. Anyone balancing leadership and communication tasks. Admins involved in telephone communication etiquette. Professionals handling team or staff-related coordination. Learners preparing for people-focused leadership roles. Managers dealing with unexpected operational hiccups. Career Path: Team Leader – £30,000/year Office Supervisor – £29,000/year Operations Assistant – £28,000/year Communications Coordinator – £27,500/year Telephone Support Officer – £24,000/year Crisis Response Assistant – £26,000/year

Admin, Secretarial & PA are the ones who are responsible for assisting the high-level executives in a company and helping them excel in their day to day lives. So, suppose you are considering entering the competitive workforce or already working as an administrative assistant and would like to progress to the next level of your career. In that case, this course can help you reach your goal. So, enrol today and master the core competencies while learning the insights, skills, and knowledge you need to succeed in this challenging career. This Diploma in Executive PA at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Executive PA substantial and easier than ever! The Executive PA course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course is designed to give you a broad range of skills to help you differentiate yourself in the competitive job market. This course incorporates the activities you will perform in the job, such as working with the manager, administrative tasks, meeting management, project management, trade shows, interacting with clients, and much more. In addition, through this course, you will acknowledge the skills and duties of being an effective gatekeeper and maintaining the organisation's confidentiality. Likewise, this course also covers the essential tools of the trade, including email protocols, word processing, phone/voicemail etiquette, business writing, and many more. As a result, it will help you familiarise yourself with the tasks you will be performing in your job. Moreover, throughout this course, you will acquire the skills that will help you manage your time effectively so that you can utilise working hours in the most productive way possible. What will I learn from this Executive PA course? Understand the roles and responsibilities of Admin, Secretarial & PA How to adapt the working style of the manager Fundamentals of soft administrative skills Methodologies of effective time management Principles of meeting management In-depth classifications of the tools of the trade How to be an effective gatekeeper Core organisational skills The confidentiality guidelines Master the special tasks such as social media management On top of everything, you will get a certificate that includes 10 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in this course today and open doors to enchanting career opportunities ahead. Experts created the Executive PA course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Executive PA Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor supportt *** Course Curriculum *** Here is the curriculum breakdown of the Executive PA course: Executive PA Course Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics Assessment Process We offer an integrated assessment framework to make the process of evaluation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for ambitious people looking to break into the vibrant Executive PA environment. The programme is also suitable for a variety of people such as: People aspiring to become senior PAs / Secretaries People from other sectors looking for a career change Company employee looking for related training. Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course from your computer, tablet, or smartphone, and learn in a way that suits you. Career path Administrative Assistant Office Manager Customer Service Representative Senior Administrative Assistant Human Resources Coordinator Executive Administrative Assistant Project Manager Executive Personal Assistant Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Executive PA at QLS Level 6 Hard copy certificate - £129 After successfully completing the Diploma in Executive PA at QLS Level 6course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 129 GBP inside the UK 139 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Step into the legal support sector fully equipped with the Legal Administrative Assistant Mini Bundle. If you’re targeting roles in legal offices, law firms, or corporate legal departments, this bundle is tailored to make you hireable fast. Key career-boosting keywords like Administrative Assistant, Telephone Etiquette, Employment Law, Business Law, and Property Law ensure your CV hits exactly what recruiters are searching for. Designed to deliver value and relevance, this bundle positions you where the demand is strongest—don’t miss out. Description Legal admin roles demand a unique combination of skills and professionalism. Administrative Assistant capabilities are the backbone of this career path, but employers want more. Strong Telephone Etiquette separates the professionals from the rest—your ability to communicate clearly and courteously can open doors before your CV is even read. Understanding Employment Law, Business Law, and Property Law makes you invaluable to legal teams, especially in sectors like commercial law, housing, HR, and litigation. These areas dominate legal administrative job listings and are critical in organisations from private practices to government agencies. This Legal Administrative Assistant Mini Bundle combines Administrative Assistant know-how with expert Telephone Etiquette and legal law essentials—Employment Law, Business Law, and Property Law—to make your application stand out. FOMO is real: the legal job market is competitive, but with this bundle, you’ll be one step ahead. FAQ Q: What roles will this prepare me for? A: Legal Administrative Assistant, Legal Secretary, Office Coordinator, Property Law Clerk, and Employment Law Support roles. Q: Why is Telephone Etiquette included? A: Because how you communicate matters—especially in legal settings. Q: Are Employment Law and Business Law really necessary? A: Yes. They’re frequently requested by legal employers for admin roles. Q: Is Property Law relevant beyond law firms? A: Yes. It’s vital for housing associations, councils, and real estate departments. Q: Can this bundle help beginners? A: Definitely. It’s designed for new entrants and career changers. Q: Is this good value? A: Yes. Five key skills in one bundle—better than buying separately. Q: Will this help me get noticed by recruiters? A: Absolutely. These keywords are highly searched on job boards. Q: Can this bundle help with remote or hybrid roles? A: Yes. Administrative Assistant and Telephone Etiquette skills are universally valued.

Gear up for a career that powers the transport and maintenance industry with the Motor Mechanic Mini Bundle. This bundle offers essential skills in Electrician, Bike Maintenance, Bicycle Maintenance, Basic Electrical Engineering, and Telephone Etiquette—all critical for thriving in workshops, repair centres, and automotive service hubs. Employers look for candidates with this unique mix, combining technical know-how and communication readiness. Whether it’s fixing bikes or diagnosing electrical issues, this bundle makes you the candidate who stands out, ready for immediate hire and success in the motor mechanic industry. Description The Motor Mechanic Mini Bundle blends hands-on mechanical expertise with the foundational knowledge of an Electrician and Basic Electrical Engineering. Employers seek mechanics who understand vehicle systems deeply and can tackle Bike Maintenance and Bicycle Maintenance with confidence. This bundle also integrates Telephone Etiquette, ensuring you’re prepared to handle customer interactions professionally—a vital skill often overlooked but highly valued. From independent garages to large-scale service centres, professionals equipped with Electrician and electrical engineering basics, plus the ability to maintain bikes efficiently, are in demand. Add polished communication skills through Telephone Etiquette, and you’re not just employable—you’re indispensable. FAQ What jobs can I get with this bundle? Motor mechanic, bike maintenance technician, electrical systems assistant, customer-facing service mechanic. Is this bundle suitable for beginners? Yes, perfect for newcomers wanting a comprehensive skill set. Why include Telephone Etiquette? Communication is key in customer-facing roles, ensuring smooth service and client satisfaction. Will this help with electric vehicle repair? Yes. Electrician and Basic Electrical Engineering skills are increasingly essential in modern motor mechanics. Are bike skills relevant to motor mechanics? Definitely. Bike Maintenance and Bicycle Maintenance are valuable, especially in mixed-repair workshops. How soon can I expect job offers? The motor industry is growing—skills like these make you job-ready fast.

>> Deal Price is Active Now; Offer Ends Soon, Hurry Up!! << Do you want to manage your public relations more effectively? With a diploma in media and public relations, you are making inroads into strategic communication planning. For the growth of your business, or to pursue a career in media and public relations, effective networking is crucial. For any business, growth depends on networking and public relations. When you start to master strong networking skills, you are in with a chance to increase the scope of expanding your network. Key Topics to be Covered by Media and Public Relations: Starting a fruitful conversation Making a good first impression Taking control of your nervousness How to make use of business cards Working on your memory and remembering names Writing better business letters Working on your proposals Preparing better reports and executive summaries Understanding goals and setting SMART ones Helping others out in setting goals Understanding print media Handing a crisis with a positive approach This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Media and Public Relations course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Learning Outcomes of Media and Public Relations: Understand how to network for growth and success Know how to dress up for the situation Learn how to set smarter goals Discover how to use social media more fruitfully Communicating for success Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Networking for success Writing effectively for smooth communications Utilising modern ways of reaching potential clients Ensuring effective communication with employees Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: *** Media and Public Relations Diploma *** Introduction to the Course Course Objectives Module 01: Networking for Success (I) Creating an Effective Introduction Making a Great First Impression Module 02: Networking For Success (II) Minimizing Nervousness Using Business Cards Effectively Remembering Names Module 03: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module 04: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module 05: Writing Business Letters Writing Proposals Reports Executive Summaries Module 06: Setting Goals Understanding Goals SMART Goals Helping Others with Goal Setting Module 07: Media Relations Television Print Web Presence, Blogs & the Internet Module 08: Issues and Crisis Communication Planning Gauging the Impending Crisis Level Providing Feedback and Insights How Information Will be Distributed Tracking the Overall Effect Module 09: Social Media (The PR Toolkit) Blogs Wikis Podcasts Social Bookmarks RSS Feeds Module 10: Employee Communications Verbal Communication Non-Verbal Communication Skills (Body Language) Email Etiquette Negotiation Skills Making an Impact Assessment process Once you have completed the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Media and Public Relations Diploma to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? With the rapid growth in social media and online business communication, we entered a new era in a matter of a few years. To make rapid progress in this industry, you need to understand the latest trends of media and public relations. Requirements The Media and Public Relations program does not require any prior knowledge; everyone may participate! This Media and Public Relations course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Media and Public Relations course allows you to study at your own speed and grow a quality skillset. Career path To start with, the media opens new opportunities for rapid growth and effective communication.