Overview Gain the core office skills by enrolling in the Office Skills & Management Level 3course. No matter which industry you work in, office skills and management techniques is a must for everyone. This expert-designed Office Skills & Management Level 3 course will teach you core competencies in business writing, professional communication and organisational skills and more. It will provide ambitious professionals like you with all the fundamental abilities you need to have a successful career.So feed your passion for learning and reach the top of the career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills & Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Office Skills & Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 54 lectures • 19:19:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 01:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00 •Assignment - Office Skills & Management Level 3: 00:00:00
Description: WordPerfect X3 is a word processing application owned by Corel. In this Corel WordPerfect X3 Application Training, there are several modules which will help you learn all the aspects acquire the skills to master WordPerfect. In this course, you will be able to learn the different elements and get accustomed to the WordPerfect interface. You will also learn about the tools necessary to operate during any task from the toolbar to make your work efficient. After finishing this course, you will be to create, customize, edit, and save documents which are essential for your workplace. Learning Outcomes: Understanding the structure of email addresses, advantages of email, email etiquette, spams and viruses, and digital signatures Common email applications, opening and closing the WordPerfect email application, understanding its structure and getting help Utilizing the folder list, main menus, toolbar, shortcut menus, shortcut keys and dialogue boxes Opening your inbox and messages, switching between open messages, closing email messages, and adding and removing message list headings Best ways to use the contact list, search for messages, create folders, and moving messages to a folder Sorting and deleting messages, restoring and emptying deleted items Discover more about message tools through flagging, marking messages as read or unread, opening and saving attachments, using reply and forwarding messages options How to print your messages using the print preview, print commands, choosing a print range, and setting the number of copies Creating and addressing messages; adding a subject; composing message; using the cut, copy and paste options and sending the message Advanced message tools like adding and removing attachments, changing priority, copying text into a message Compare HTML vs. Plain text emails, set up default text fonts, add images, and check spellings Adding people to your contact list, how to create a distribution list, and changing the addresses from the distribution list Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Corel WordPerfect X3 Application Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Corel WordPerfect X3 Application Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding E-mail All About E-mail 00:15:00 Getting Started 00:30:00 Components of the Mail Interface 00:30:00 Working with Messages 00:30:00 Working With E-mail Managing Mail 01:00:00 Working With Messages 00:30:00 Message Tools 00:30:00 Printing Messages 00:30:00 Advanced E-mail Topics Creating Messages 00:30:00 Advanced Message Tools 00:30:00 Working With E-mail 00:30:00 Address Tools 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
INVEST Your WORTH to Dig SKILLS TREASURE Youth work training course can be an enriching experience for those who attend and want to go on to help out others. For example, completing the task gives him the confidence and skills needed to interact confidently with youth and provide advice or guidance as required. We help you achieving you goal we carefully designed the Youth Work course, which will acquaint you with your responsibilities as well as enhance your ability to work. Youth work isn't just about ticking boxes-it's about being genuine and understanding in all aspects of your interactions. Understanding the needs of young people is essential if you want to make a real difference, something we believe any excellent youth worker should strive for. Additionally, complex conversations are often involved, so it's good to have a varied vocabulary to communicate them effectively. Our aim is to encourage young people and make them good fit for their aim. So, don't miss this opportunity to accomplish you dream. Join this comprehensive course and start your learning journey now. Main Course: Youth Work Additional Course: Course 01: Social Support Worker Course 02: Communication Skill What you will discover: Understand the characteristics and ideas of youth workers. Discover your legal obligations. Learn about the potential career of social work. Consider the social repercussions. Keep your mental wellness in mind. Finally, learned how to participate in criminal justice and social work. Get your youth work training started and: Learn about Youth Work. Learn about the basics and progressions of the course. Get a certificate upon completion. Key Highlights for Youth Work Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Course Breakdown- Main Course: Youth Work Module 01: Introduction to Youth Work Module 02: Who Are the Youth Workers? Module 03: Role and Methods Module 4: Youth Workers' Legal Responsibilities Module 05: Career (Social Work) Module 06: Social Influences Module 07: Mental Health Module 08: Social Work and Criminal Justice Additional Course Curriculum: Course 01: Social Support Worker Module 01: Introduction to Family Support Work Module 02: Legislation, Policy and Guidance Module 03: Solving Family Issues - Part 1 Module 04: Solving Family Issues - part 2 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 07: Building Relationships Course 02: Communication Skill Module 01: Basic Communication Skills Module 02: Advance Communication (I) Module 03: Advance Communication (II) Module 04: Telephone Etiquette Module 05: Body Language and Effective Communication Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available Who is this course for? This training is ideal for the following: People with an interest in supporting careers. Anyone interested in learning more about the field of social work. Students that are interested in learning about liberal social progressivism and humanitarian principles. Students are seeking unbiased and fair viewpoints on the social work field's realities in respect to larger society. Requirements To enrol in Youth Work course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Youth Worker Community Worker Human Rights Employee PE Teacher Social Worker These vocational opportunities will get paid by the amount of £85.00 per day Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
The MOST DEMANDED PATHWAY are WAITING for YOU Are you eager to explore the thrilling world of Voice Acting and become a real "Voice Actor"? This means that instead of just recording commercials, promos, and announcements as voiceovers for income, you can hone your vocal acting skills and gain the ability to act in various audio scenarios! Look no further - this comprehensive voice acting training course will provide you with everything you need to get ahead. From learning about dialects and accents to developing character voices, you'll be able to start your journey towards becoming an expert voice actor. With interesting activities, amusing examples, and constructive exercises designed to challenge your abilities, you're sure to find this voice acting course rewarding, invigorating, and truly captivating. Voice Acting Course Package: Course 01: Voice Actor Training Course 02: Public Speaking Voice Acting Training Learning Outcomes: Upon successful completion of this highly appreciated Voice Acting Training course, you'll be a skilled professional, besides- Discover your "business voice". Develop your marketing and branding skills. Determine the tools you'll need to construct your studio. Learn proper studio etiquette and recording techniques. Learn the fundamentals of audio editing for a clear sound. Find out how and where to land your first jobs. Create a character bag that contains a variety of personas. Along with the Voice Acting Training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Embark on your next step in life today - enrol now and make yourself one step closer to success. Course contains advanced and latest curriculum study modules: Course 01: Voice Actor Training Module 01: Introduction Module 02: Voiceover Basics Module 03: Finding Your Voice Module 04: Using Your Instrument Module 05: Exercising Your Voice Module 06: Useful Tips Module 07: Plan Your Demo Module 08: The Audition Module 09: Record Your Voice Module 10: The Studio Module 11: Promoting Your Voice Module 12: UK Voice Acting Industry Course 02: Public Speaking Module 01: Hook Your Audience Module 02: Show Confidence Module 03: Overcome Nervousness Module 04: Tailor Your Approach Module 05: Speak Well Module 06: Body Language Module 07: Keep Their Attention Module 08: Maximize Media Impact Module 09: Manage Pace Module 10: Answer Questions Module 11: Make It Enjoyment Module 12: Handle Distractions Module 13: Close Well CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to master professional acting abilities to turn your inherent talent in creating 'funny voices' into paid regular work, this is for you! Great for seasoned voice actors who want to increase their revenue by adding gaming and animation studios to their clientele! Ideal for trained actors who need to make money while waiting for stage bookings. All varieties of voices are required for voice acting job in video games and animation, therefore regardless of your age, this course is for you to help start your voice acting career! Requirements To enrol in this Voice Acting Training course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this Voice Acting course, you can explore trendy and in-demand jobs related to Voice Training, such as- Voiceover Artist: £20,000 to £50,000 per year Audiobook Narrator: £25,000 to £50,000 per year Commercial Voice Actor: £25,000 to £60,000 per year Video Game Voice Actor: £25,000 to £60,000 per year Animation Voice Actor: £25,000 to £60,000 per year Certificates 1 CPD Accredited Hard Copy Certificate Hard copy certificate - Included 1 CPD Accredited Hard Copy Certificate- Delivery charge: Inside the UK: £3.99, Outside of the UK: £9.99 Certificate of completion Digital certificate - Included CPD Accredited PDF Certificate Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Other CPD Accredited Hard Copy Certificate for £9.99 Delivery charge: Inside the UK: Free Outside of the UK: £9.99
Business Development24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know 87% of UK businesses fail within their first 5 years? The key to success lies in strategic business development, insightful analysis, and informed investment. The UK business development industry is predicted to provide more than 800,000 employees by 2025. Are you equipped to lead teams, analyse markets, and secure investments as a part of the Business Development team? You will begin this course with an Advanced Diploma in Business Development, learning to drive business growth and increase market reach. Strategic Business Management will teach you to craft, implement, and oversee strategies that outperform competition. Business Analysis covers the techniques for market analysis and business process improvement, while Investment introduces you to the fundamentals of financial portfolios and markets. Finally, Commercial Law provides the legal framework essential for navigating business challenges successfully. The Advanced Diploma in Business Development at QLS Level 7 now comes to you, accompanied by the 5 Premium Courses Bundle. Enrol the Business Development course now & get access to the following additional courses: Free Course 01: Strategic Business Management Free Course 02: Business Analysis Free Course 03: Investment Free Course 04: Commercial Law This comprehensive Business Development course covers the essential aspects of business development, from succession planning and process management to strategic analysis and product scoping. Invest in your future and unlock the full potential of your business with this career-defining Business Development course. Enrol today in Business Development with Business Analysis & Investment Training and take your career to the next level! Learning Outcomes of this Business Development Course: Develop advanced business development strategies to drive growth. Implement strategic management techniques to outperform competitors. Analyse and improve business processes through effective business analysis. Understand investment principles to manage financial portfolios wisely. Navigate the complexities of commercial law in business operations. Enhance your leadership and operational decision-making skills. This Business Development course is endorsed by The Quality License Scheme and accredited by CPD QS (with 180 CPD points) Why Prefer this Business Development Course? Get a Free CPD Accredited Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Start your learning journey straight away with this Business Development course! Course Curriculum Course 01: Advanced Diploma in Business Development at QLS Level 7 Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions Module 16: Analyzing Solutions Module 17: Selecting a Solution Module 18: Negotiation Techniques Module 19: Communication Skills Module 20: Skills of an Effective Administrator Module 21: What is Marketing? Module 22: Common Marketing Types Module 23: Conflict Management Module 24: Talent Management Module 25: Managing Risk and Recovery Module 26: Time Management Module 27: Business Etiquette Course 02: Strategic Business Management Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Course 03: Business Analysis Module 01: Introduction to Business Analysis Module 02: Business Environment Module 03: Business Processes Module 04: Business Analysis Planning and Monitoring Module 05: Strategic Analysis and Product Scope Module 06: Solution Evaluation Module 07: Investigation Techniques Module 08: Ratio Analysis Module 09: Stakeholder Analysis and Management Module 10: Process Improvement with Gap Analysis Module 11: Documenting and Managing Requirements Module 12: Business Development and Succession Planning Module 13: Planning & Forecasting Operations Module 14: Business Writing Skills =========>>>>> And 2 More Courses <<<<<========= Assessment Process Once you have completed all the modules on the Business Development course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Business Development bundle is ideal for: Aspiring business leaders Strategic managers Business analysts Investment advisors Legal consultants Entrepreneurial individuals Requirements You will not need any prior background or expertise to enrol in this Business Development course. Career path After completing this Business Development bundle, you are to start your career or begin the next phase of your career. Business Development Manager: £30,000 - £70,000 Strategic Business Manager: £35,000 - £78,000 Business Analyst: £30,000 - £60,000 Investment Advisor: £28,000 - £65,000 Commercial Lawyer: £50,000 - £100,000 Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPD QS Digital certificate - £12.99 Upon passing the Business Development course, you need to order to receive a Digital Certificate for each of the courses inside this package as proof of your new skills that are accredited by CPD QS. Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Advanced Diploma in Business Development at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery Certificate Accredited by CPD QS Upon finishing the Business Development course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price
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ð Unlock the Power of Efficient Encounters ð Are you tired of unproductive meetings that seem to go on forever? Want to transform your gatherings into dynamic, purpose-driven sessions that yield tangible results? Look no further than 'Efficient Encounters: A Comprehensive Handbook for Productive Meetings' - your ultimate guide to mastering the art of effective meetings! ð Here's what you'll discover in each module: ð Module 01: Mastering Meetings - A Complete Practical Guide to Meetings Get ready to dive into the fundamentals! Learn the ins and outs of conducting successful meetings, from setting objectives to creating an inclusive environment where every voice is heard. ð¤ Module 02: What to Expect Understand the meeting landscape and anticipate what makes a meeting truly effective. Explore the key elements that contribute to successful encounters and set the stage for productivity. ð° Module 03: The Cost of Meetings Discover the real impact of unproductive meetings on your time, resources, and organizational goals. Uncover strategies to minimize wasteful meetings and maximize your ROI. ð Module 04: Types of Meetings Not all meetings are created equal! Explore various meeting formats and understand when to utilize each type to achieve specific objectives efficiently. â° Module 05: Timing and Scheduling Timing is crucial! Learn the art of scheduling meetings effectively to optimize participation, minimize disruptions, and make the most of everyone's time. ð¤ Module 06: The Meeting Get equipped with practical tools and techniques to lead engaging and purposeful meetings. Learn to manage discussions, navigate conflicts, and drive toward actionable outcomes. ð Module 07: After Meeting Minutes Ensure your meetings are impactful even after they end. Master the art of taking concise and actionable meeting minutes to keep everyone aligned and accountable. ð Module 08: Considerations Explore various factors influencing successful meetings, including technology, cultural considerations, and diverse perspectives. Elevate your meeting game to the next level! ð¯ Ready to revolutionize the way you conduct meetings and make them a catalyst for progress? Enroll in 'Efficient Encounters' today and unlock the secrets to hosting purpose-driven, efficient meetings that drive results! ð Don't let unproductive meetings drain your time and resources. Join our community of meeting masters and embark on a journey toward impactful encounters! Sign up now! ð Course Curriculum Mastering Meetings - A Complete Practical Guide to Meetings What to Expect What to Expect 00:00 About Me 00:00 The Cost of Meetings What and Why 00:00 The Cost of Meetings 00:00 Types of Meetings Red Amber and Green Meetings 00:00 Timing and Scheduling Do You Need A Meeting 00:00 Timing Considerations 00:00 Contents of the Invite 00:00 Scheduling Etiquette 00:00 Considerations for Externals 00:00 The Meeting as an Opportunity 00:00 The Meeting Chairing Meetings - Intro 00:00 Chairing Meetings - Your Agenda 00:00 Chairing Meetings - Kicking Off 00:00 Chairing Meetings - During The Meeting 00:00 After Meeting Minutes After Meeting Minutes - Followups 00:00 Considerations Considerations as an Attendee 00:00 Conclusion 00:00
Step into the dynamic world of executive support with this comprehensive Secretary & PA Diploma course. Learn the crucial skills and knowledge required to excel as a personal assistant or secretary. From mastering business telephone etiquette and travel arrangements to organizing meetings, conferences, and managing time effectively, this program equips you with the tools needed for success. Explore business writing, customer service, and organizational skills while gaining insights into effective planning and scheduling. Elevate your career prospects as you refine your capabilities in a demanding professional environment. Learning Outcomes: Understand the role and responsibilities of a Personal Assistant (PA). Develop effective business telephone communication skills. Learn strategies for representing your boss and company professionally. Gain proficiency in managing mail services, shipping, and travel arrangements. Acquire techniques for organizing meetings, conferences, and time management. Develop record-keeping, filing systems, and business writing skills. Enhance organizational and communication skills crucial for the role. Master customer service, effective planning, and invoicing/petty cash tasks. Why buy this Secretary & PA Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Secretary & PA Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Secretary & PA Diploma course is ideal for Aspiring personal assistants aiming to develop comprehensive skills. Individuals interested in pursuing a career as a secretary or executive assistant. Professionals seeking to enhance their organizational and communication abilities. Anyone eager to enter the administrative field and support business operations. Prerequisites This Secretary & PA Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (PA) - Average Earnings: £20,000 - £40,000 per year. Executive Assistant - Average Earnings: £25,000 - £50,000 per year. Administrative Coordinator - Average Earnings: £20,000 - £35,000 per year. Office Manager - Average Earnings: £25,000 - £40,000 per year. Business Support Specialist - Average Earnings: £20,000 - £35,000 per year. Course Curriculum Secretary & PA Diploma Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Secretary & PA Diploma 00:00:00