794 Etiquette courses in Cardiff delivered On Demand

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Are you ready to advance your career in business management? With this exclusive Level 7 Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Level 7 Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Level 7 Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Level 7 Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Level 7 Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 7 Diploma in Operations Management Bundle Course << Course 01: Level 7 Diploma in Operations Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 2 Certificate in Business Management Course 06: Level 2 Diploma in Business Administration Course 07: Level 1 Business Management Course 08: Minute Taking Course >> Other Benefits of Level 7 Diploma in Operations Management Bundle Course << Free 8 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Curriculum of Level 7 Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Level 7 Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 7 Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7 Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Level 7 Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Level 7 Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

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In today’s fast-paced digital landscape, mastering efficient data handling and office administration is more crucial than ever. The Data Entry Administration & Office Admin Assistant Course offers a well-rounded pathway to sharpen your organisational and analytical abilities, covering everything from speedy data entry and basic data analysis to professional email writing and effective minute taking. Each course module is designed to build your confidence with essential digital tools such as Microsoft Office, Power BI, and Google Data Studio, ensuring you can handle office tasks with precision and ease. Beyond technical know-how, this course also explores vital topics like cybersecurity awareness, workplace confidentiality, and strategic business management, giving you a well-balanced skillset to navigate modern office demands. Whether you’re aiming to boost productivity or polish your business etiquette, this course delivers all the essentials with a touch of professionalism and a subtle dash of wit. Perfect for those seeking a smart and flexible way to advance their administrative career from the comfort of anywhere, without the fuss of physical attendance. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This bundle consists of the following courses: Course 01: Efficient Data Entry Course Course 02: Basic Data Analysis Course 03: Data Documentation and Record Keeping Course 04: Data Analytics Course 05: Google Data Studio: Data Analytics Course 06: General Data Protection Regulation (GDPR) Awareness Course 07: Cyber Security Training Course 08: Workplace Confidentiality Course 09: Security Management Diploma Course 10: Executive PA (Admin, secretarial & PA) Course 11: Office Skills and Administration Course 12: Email Writing Course 13: Workplace Productivity Course 14: Corporate Compliance and Risk Management Course 15: Minute Taking Course 16: Touch Typing Course 17: Microsoft Office Course 18: Microsoft Power BI Course 19: Strategic Business Management Course 20: Business Analyst Training Course 21: Business Writing Course 22: Business Etiquette Course 23: Basic Business Finance Course 24: Facilities Management Diploma Course 25: Customer Service Training Course 26: Presentation skills Course 27: Hospitality Management and Front Office Operations Course 28: Workplace Professionalism Certificate Course Course 29: Negotiation Skills Course 30: Product Management Learning Outcomes: Master efficient data entry and documentation for accurate record-keeping. Analyse basic data to derive meaningful insights. Implement GDPR principles and ensure workplace confidentiality. Enhance office administration skills, including minute taking and touch typing. Develop strategic business management and business analysis capabilities. Improve presentation and email writing skills for effective communication. Accreditation All of our courses, including this course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring office administrators and executive PAs. Individuals seeking to improve workplace productivity. Professionals interested in data analytics and documentation. Those aiming for careers in business management. Employees looking to enhance customer service skills. Career path Office Administrator Executive PA Data Analyst Compliance Officer Customer Service Manager Business Analyst Certificates Certificate of completion Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Certificate of completion Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

From planning the meetings to business writing, a PA or an admin has to carry out various roles and responsibilities. Therefore, recruiters look for individuals who possess the skills and expertise to carry out these wide ranges of duties. The Office Admin, Secretarial & PA Course is designed to assist you in acquiring the essential skills to impress recruiters. It will enlighten you on all the core elements of a secretarial job within only a few steps. From the Office Admin, Secretarial & PA Course, you will learn the fundamentals of administrative management. The course will help you become excellent at organising. You will also get the opportunity to develop your expertise in meeting management. The informative modules will also help you acquire the essential skills for business writing. Along with this Admin, Secretarial & PA Bundle, you will also get an original Hardcopy and PDF certificate for the title course and a free student ID card. Courses are included in this Admin, Secretarial & PA Bundle: Course 01: Office Skills and Administration Course 02: Paralegal Course 03: GDPR Course 04: Level 2 Microsoft Office Essentials Course 05: Document Control Course 06: Touch Typing Essentials Course 07: Online Meeting Management Course 08: Public Speaking and Presentation Skill Course Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Workplace Safety Course So, enrol now in this Admin, Secretarial & PA course to advance your career! Benefits you'll get choosing Apex Learning for this Admin, Secretarial & PA: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course are included in a one-time fee Study the Admin, Secretarial & PA course from your computer, tablet or mobile device CPD accredited Admin, Secretarial & PA course - improve the chance of gaining professional skills Gain valuable and in-demand skills of Admin, Secretarial & PA without leaving your home. Admin, Secretarial & PA Curriculum of Admin, Secretarial & PA Bundle Course 01: Admin, Secretarial & PA (Office Skills and Administration Management) Personal Assistant Admin Support Administrative Management Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Excel Basics PowerPoint Basic CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Admin, Secretarial & PA Anyone from any background can enrol in this Admin, Secretarial & PA bundle. Requirements Admin, Secretarial & PA Our Admin, Secretarial & PA is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Admin, Secretarial & PA Office Admin, Secretarial & PA Bundle would be beneficial for any profession or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Certificates Certificate of completion Digital certificate - Included

Get a good grasp of what Social Learning and Digital Citizenship is all about There are somethings that can only be taught from be in a public surrounding, by being social. In this modern world, technologies are vastly improving everyday, people get most of the information online. In this course you will be looking into both Social Learning and Digital Citizenship. Social learning combines cognitive learning (which posits that learning is influenced by psychological factors) and behavioral learning (which assumes that learning is based on responses to environmental stimuli). Digital Citizenship is a concept which helps teachers, technology leaders and parents to understand what students/children/technology users should know to use technology appropriately. Digital Citizenship is more than just a teaching tool; it is a way to prepare students/technology users for a society full of technology. In this course you will learn all about social learning and people learn from their surroundings and other people's behavior. You will also have a grasp of digital citizenship and keep yourself up to date with modern technology. Get both the sides in this helpful course. Course Highlights Certified Social Learning and Digital Citizenship Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Social Learning and Digital Citizenship Course into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Social Learning and Digital Citizenship Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Certified Social Learning and Digital Citizenship Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Social Learning and Digital Citizenship Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Social Learning Module One - Getting Started 00:30:00 Module Two - Setting the Right Group Dynamic (I) 01:00:00 Module Three - Setting the Right Group Dynamic (II) 01:00:00 Module Four - Develop a Social Learning Culture at Work (I) 00:30:00 Module Five - Develop a Social Learning Culture at Work (II) 01:00:00 Module Six - Develop a Culture of Social Learning at Work (III) 01:00:00 Module Seven - Role Playing (I) 01:00:00 Module Eight - Role Playing (II) 00:30:00 Module Nine - Utilizing the Right Tools (I) 01:00:00 Module Ten - Utilizing the Right Tools (II) 00:30:00 Module Eleven - Modeling and Observational Learning 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Digital Citizenship Module One - Getting Started 01:00:00 Module Two - What Is Digital Citizenship 00:30:00 Module Three - Being a Good Citizen 01:00:00 Module Four - Best Practices for Sharing 00:30:00 Module Five - Networking and Personal Branding (I) 01:00:00 Module Six - Networking and Personal Branding (II) 00:30:00 Module Seven - Digital Security and Safety (I) 01:00:00 Module Eight - Digital Security and Safety (II) 01:00:00 Module Nine - Dealing with the Dark side 01:00:00 Module Ten - Digital Etiquette (I) 01:00:00 Module Eleven - Digital Etiquette (II) 01:00:00 Module Twelve - Wrapping Up 01:00:00 Accredited Course in Digital Citizenship - Activities 00:00:00 Mock Exam Final Exam

Register on the Marketing and Communication Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Marketing and Communication Assistant is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Marketing and Communication Assistant Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Marketing and Communication Assistant, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Basics of Marketing Basics of Marketing 00:46:00 Module 02: The Marketing Process The Marketing Process 00:49:00 Module 03: Strategic Planning for Marketing Strategic Planning for Marketing 00:12:00 Module 04: Market Segmentations Market Segmentations 00:52:00 Module 05: Consumer Buying Behaviour Consumer Buying Behaviour 01:14:00 Module 06: Marketing Research Marketing Research 00:48:00 Module 07: Marketing Channels Marketing Channels 01:18:00 Module 08: Strategic and Marketing Analysis Strategic and Marketing Analysis 00:13:00 Module 09: Integrated Marketing Communications Integrated Marketing Communications 01:00:00 Module 10: Business Telephone Skills Business Telephone Skills 00:21:00 Module 11: Business Etiquette Business Etiquette 00:19:00 Module 12: Business Writing Skills Business Writing Skills 00:25:00 Module 13: Communication Skills Communication Skills 00:19:00 Mock Exam Mock Exam- Marketing and Communication Assistant 00:20:00 Final Exam Final Exam- Marketing and Communication Assistant 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Business Administration today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Business Administration is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Business Administration Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Business Administration, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:18:00 Module 2: Business Telephone Skills Business Telephone Skills 00:20:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:35:00 Module 4: Business Etiquette Business Etiquette 00:20:00 Module 5: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 6: Travel Arrangements Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences Organising Meeting and Conferences 00:26:00 Module 8: Diary Management and Note taking Diary Management and Note Taking 00:22:00 Module 9: Time Management Time Management 00:36:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:41:00 Module 12:Organisational Skills Organisational Skills 00:26:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Service Customer Service 00:17:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00 Mock Exam Mock Exam - Business Administration 00:20:00 Final Exam Final Exam - Business Administration 00:20:00 Assignment Assignment - Business Administration 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.