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Do you want to learn project management? Or do you want to improve your project management skill? This course will help you to learn the necessary project management skills. The course is designed for the leaders and managers to know the appropriate skills of project management. The success of a project depends on the successful management procedures of the project. The course will show you the right systems and tips for managing a project. Project management requires both education and technical skill along with the good ability of team work. In the course, you will learn how to perform an assessment, identify goals, requirements, planning tools, how to implement management tasks, etc. Finally, you will gain all the necessary information about a successful project management. Course Highlights Professional Project Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Project Management Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Project Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Professional Project Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Professional Project Management Diploma - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Key Concepts (I) FREE 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Four - Initiation (I) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Project Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Professional Project Management Diploma 00:20:00 Final Exam Final Exam- Professional Project Management Diploma 00:20:00

Get the tactical know how of the modern business world Simply starting a business and maintaining it over the course of time isn't enough anymore. Strategies needs to be involved to make your business successful. This course will show exactly how that is done. Business Management Strategy can be defined as the strategies undertaken to attain the most efficient business management for a corporation, medium-sized or small scale business. Business management strategy can be illustrated as a process of specifying a company's objectives, developing policies and plans to achieve these objectives and the allocation of resources in the direction of implementing the policies and attaining these objectives. Most importantly, business management strategy is a dynamic process which encompasses all the industries and businesses in which the company is involved in a framework akin to that of game theory. So if you want to strategize your approach towards your business then this course will be useful to you. Complete all the units and you will have capable knowledge of becoming a good business strategist. Course Highlights Extended Diploma in Strategic Business Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Strategic Business Management into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Strategic Business Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Strategic Business Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Strategic Business Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Planning and Analysis Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Business Administration What is Business Administration? FREE 01:00:00 Business and Organisations FREE 00:30:00 Management of Business 01:00:00 Business Organization Perspectives 01:00:00 Decision Making 01:00:00 Approaches to Leadership 01:00:00 Management Management 01:00:00 Definition of Management 01:00:00 Characteristics of Management 01:00:00 Management Functions/Process of Management 01:00:00 Nature of Management 01:00:00 Levels of Management 01:00:00 Characteristics of Professional Managers 00:30:00 Principles of Management 01:00:00 Business Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Mock Exam Mock Exam- Extended Diploma in Strategic Business Management 00:30:00 Final Exam Final Exam- Extended Diploma in Strategic Business Management 00:30:00

This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.

Phlebotomist course will teach you step-by-step how to do phlebotomy so you can master it.

Understanding the Xero accounting and bookkeeping software is essential for developing into a competitive profession and landing more jobs. Xero is one of the top programs that provide a dependable accounting package for all requirements as accounting is quickly moving into the digital realm, including tax submissions directly to your tax office. To give you the most comfortable and rich learning experience possible, this Xero Accounting course is divided into a number of in-depth segments. This master class in Xero accounting covers all necessary functions, including opening balances, posting customer invoices and credit notes to the sales and purchase ledger, entering supplier checks and recording customer receipts, submitting VAT returns, setting up and managing projects, and understanding debits and credits, so that anyone with any skill level could use the program with assurance. When you work as a Xero accountant or bookkeeper, there are constantly new skills to pick up and new knowledge to assemble. This course on the fundamentals of Xero accounting will adequately equip you to embrace all of the necessary skills and knowledge in this sector. Enrol today to begin your journey towards enhancing your possibilities by learning new skills and gaining knowledge. Learning Outcome Upon successful completion of the course, you will, Learn Xero at every level, from beginner to expert Understand to import or create contacts, input financial data, and switch from another program Be able to begin working with bills, bank accounts, fixed assets, invoices and other items straightway Resolve a bank account and learn how to set up petty cash Know how to prepare and check your VAT returns before submitting them manually or electronically Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Xero Accounting Complete Training materials. Then, from any internet-enabled device, access the training materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this course in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: Getting Started Setting up / Creating Company Module 02: Setting up of the System Virtual Tour of Xero Accounts Add Business Bank Accounts and Cash Account Chart of Accounts and conversion balances Creating/Deleting (Tracking categories) Module 03: Customers and Suppliers Setting up Customers and Suppliers (Apply default settings) Create a Project Entering Purchase (Supplier Invoice), Purchase Credit Note, Purchase Order Entering Sales (Customer Invoice), Sales Credit Note, Sales Order Module 04: Fixed Assets Entering Fixed Assets (Asset Register) Inventory Module 05: Bank Payments and Receipts Bank Feed or Import a Statement Entering Bank Payments, Bank Receipts Internal Bank Transfer/Petty Cash Transfer/CC Payment Adding Repeating bill (DD/STO etc.) Cash Coding Module 06: Petty Cash Petty Cash Module 07: Bank Reconciliation Bank Reconciliation Module 08: Business Credit Card Account Business Credit Card Account Module 09: Aged Reports Aged Reports Module 10: Payroll and Journals Payroll and Journals Module 11: Vat Return Vat Return Module 12: Correction of Error Correction of Errors Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course should be taken by anyone who wants to understand more about Xero. You will gain a solid comprehension of the subject and improve your ability to understand the fundamental ideas. You can enrol in the course without any prerequisites, and you can access the course materials from anywhere in the world. This Xero accounting software training program has been created to develop your Xero accounting skills and the overall understanding of the software. It has no association with Xero Limited and operates independently. Please note, that the certificate you receive upon completion is CPD accredited and not an official Xero certification. Requirements The training program does not require any prior knowledge; everyone may participate! This Xero Accounting Complete Training is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path This Course is a valuable skill to have and is advantageous for professionals or careers in any field, including: Accounting Managers Accountants Bankers Finance Officer Payroll Officer In the UK, these professionals typically earn between £20,000 and £50,000 per year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Duration 3 Days 18 CPD hours This course is intended for This is an introductory-level course designed to teach experienced systems administrators how to install, maintain, monitor, troubleshoot, optimize, and secure Hadoop. Previous Hadoop experience is not required. Overview Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will learn to: Understand the benefits of distributed computing Understand the Hadoop architecture (including HDFS and MapReduce) Define administrator participation in Big Data projects Plan, implement, and maintain Hadoop clusters Deploy and maintain additional Big Data tools (Pig, Hive, Flume, etc.) Plan, deploy and maintain HBase on a Hadoop cluster Monitor and maintain hundreds of servers Pinpoint performance bottlenecks and fix them Apache Hadoop is an open source framework for creating reliable and distributable compute clusters. Hadoop provides an excellent platform (with other related frameworks) to process large unstructured or semi-structured data sets from multiple sources to dissect, classify, learn from and make suggestions for business analytics, decision support, and other advanced forms of machine intelligence. This is an introductory-level, hands-on lab-intensive course geared for the administrator (new to Hadoop) who is charged with maintaining a Hadoop cluster and its related components. You will learn how to install, maintain, monitor, troubleshoot, optimize, and secure Hadoop. Introduction Hadoop history and concepts Ecosystem Distributions High level architecture Hadoop myths Hadoop challenges (hardware / software) Planning and installation Selecting software and Hadoop distributions Sizing the cluster and planning for growth Selecting hardware and network Rack topology Installation Multi-tenancy Directory structure and logs Benchmarking HDFS operations Concepts (horizontal scaling, replication, data locality, rack awareness) Nodes and daemons (NameNode, Secondary NameNode, HA Standby NameNode, DataNode) Health monitoring Command-line and browser-based administration Adding storage and replacing defective drives MapReduce operations Parallel computing before MapReduce: compare HPC versus Hadoop administration MapReduce cluster loads Nodes and Daemons (JobTracker, TaskTracker) MapReduce UI walk through MapReduce configuration Job config Job schedulers Administrator view of MapReduce best practices Optimizing MapReduce Fool proofing MR: what to tell your programmers YARN: architecture and use Advanced topics Hardware monitoring System software monitoring Hadoop cluster monitoring Adding and removing servers and upgrading Hadoop Backup, recovery, and business continuity planning Cluster configuration tweaks Hardware maintenance schedule Oozie scheduling for administrators Securing your cluster with Kerberos The future of Hadoop

Duration 5 Days 30 CPD hours This course is intended for Application Developers; Programmers, Sales and Pre Sales, Technical Support, Project Managers, Cisco customers, partners and employees involved in UCCE/CVP or CVP stand alone deployments Overview Upon completing this course, the learner will be able to meet these overall objectives: Introduction to the Java API, its capabilities and limitations - Practice - This course is applicable for any version of CVP and Studio. Introduction to Voice Elements and their complexity - creating every different Java component to extend Studio (see below) Overview of a UCCE with CVP Comprehensive Call Flow Module 1 Overview of a UCCE with CVP Comprehensive Call Flow Module 2 ICM routing scripts to route calls to CVP VXML Server applications Passing data (e.g., global variables) Parsing and evaluating data returned Queueing Assigning data to send to Finesse. Module 3 Writing Call Studio scripts (applications) Prompting Callers ? using pre-recorded audio; TTS text-to-speech; Say it Smart to format audio as digits, date, time, currency; input error reprompting Menus Collecting and confirming caller input, such as account numbers, dates of birth, etc Working with variables ? Session data, Element data, Call data, Local data (CVP11) Introduction to retrieving data from back end systems: SQL Database interaction ? using the Studio Database element to select data Web service interaction- Studio Web Services element for SOAP-web services and calling a simple REST web service Playing audio to callers during back-end data retrieval Catch events Working with counters, decisions, math Introduction to javascript for substrings and string length Setting VoiceXML properties affecting the gateway Multi-Language applications Module 4 Working with Version Control Module 5 ÿImplementing a Post Call Survey Module 6 Using the Studio Debugger to test applications within Studio Module 7 CVP Reporting Server and CVP CUIC Reports Best practices regarding naming elements and variables Configuring data to pass to the Reporting Server using OAMP Understanding Reporting Server tables Understanding the Application Summary CUIC reports Module 8 Administration covered throughout the course OAMP Operations Console to deploy applications to VXML Server Using Studio Documenter to print Visio-like diagrams of the application Configuring log file properties Using logs for debugging applications Administrative scripts for graceful updates or suspensions of the server Important log, debug, administration files Module 9 Cisco Courtesy Callback Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.

This Diploma in Gas Engineering provides you with an in-depth understanding of gas work and the theory behind it. This course broadens your technical skills in essential areas directly relevant to the gas sector. You will acquire the necessary technical and safety knowledge for good town gas and natural gas utilisation practices. Topics include gas safety legislation, tightness tests and purging, ventilation and flues, working with appliances, dealing with unsafe situations. Additionally, you will learn how to install electrical wiring and circuits - a key component of any Gas Engineer's skills, as you may install power for gas boilers and other appliances. Who is this gas engineering course for? Diploma in Gas Engineering is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Gas Engineering course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module 01 Gas Legislation 00:15:00 Gas Safety Regulations 00:15:00 The Gas Safety (Installation and Use) Regulations 1998 02:00:00 Combustion/Flue Gas Analysis 02:00:00 Ventilation for Gas Appliances 00:30:00 Module 02 Gas Pipework 00:30:00 Tightness Testing 00:30:00 The Basics of Pressure Regulators 00:30:00 Checking and Setting Regulators 00:05:00 Gas Safety with Process Control Systems 01:00:00 Meter Installations 00:30:00 Testing of Carbon Monoxide and Carbon Dioxide Sensors 01:00:00 Mock Exam Mock Exam - Diploma in Gas Engineering 00:20:00 Final Exam Final Exam - Diploma in Gas Engineering 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn how to do worm farming to increase your crops' productivity and get long-term benefit in cultivation through our well-designed Worm Farming Course course. The course gradually guides you all the procedure of worm farming in order to make you efficient in this field. First and foremost, the course gives you a basic introduction to worm farming. Following that, it instructs you with different tool along with their vivid uses. Furthermore, it instructs you how to use newspaper, cardboard, and layer of compost to act as bedding for your worm. The course also teaches you how often you have to feed worms in a day and many more. Go through the entire course and learn all effective methods to produce natural compost with the help of worms. Who is this course for? Worm Farming Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Worm Farming Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Worm Farming Course Introduction 00:15:00 Composting 00:30:00 Worms You Should Need to Produce Worms 00:15:00 Worm Farming Design 00:30:00 Vermicomposting 00:30:00 Small And Large Scale Worm Farms 00:15:00 How The Worm Population Is Controlled 00:15:00 Other Things You Can Do With Compost 00:15:00 Starting A Worm Farm Business 00:15:00 How To Be Successful With Your Worm Farm 00:15:00 Recommended Reading Recommended Reading: Worm Farming Course 00:00:00 Mock Exam Mock Exam- Worm Farming Course 00:20:00 Final Exam Final Exam- Worm Farming Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Diploma in Performance Management takes an in-depth look at how coaching and structured feedback can support day to day performance management. You will know how to plan and deliver effective and worthwhile appraisals so that you will be able to develop your staff and get the very best out of the unique individuals on your teams. You will learn the necessary skills, knowledge and information about Performance Management for your business or organization to succeed. This course covers all aspects of people management from the setting of objectives, through to coaching and giving feedback (both good and bad), to how to conduct an effective appraisal meeting with appropriate follow up. Who is this course for? Diploma in Performance Management is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Diploma in Performance Management is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Diploma in Performance Management Module One - Getting Started 00:30:00 Module Two - The Basics (I) 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Performance Management 00:20:00 Final Exam Final Exam- Diploma in Performance Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00