5008 Essential Skills courses

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Discover the fascinating world of human communication with our CPD-accredited Speech and Language Therapy course. Whether you're brushing up on your knowledge or exploring a new area of interest, this course offers a well-organised route into the key concepts surrounding speech, language, and the diverse conditions that may affect them. It’s designed for independent learners who appreciate clear structure, reliable content, and the flexibility of online study—no waiting rooms or clinical placements in sight. From the mechanics of vocal development to the signs of communication challenges across different age groups, this course helps you understand the theory behind speech and language support. You’ll explore important topics like speech disorders, language delay, autism spectrum conditions, and effective intervention strategies, all delivered in digestible modules. It’s ideal for those considering a future in support work, education, or care—or simply those with a keen interest in human expression. Course Curriculum: Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Speech and Language Therapy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Speech and Language Therapy - CPD Accredited training.

In today’s educational landscape, remote teaching has become more than just a necessity—it’s a powerful tool that broadens horizons. This CPD-accredited course offers a deep dive into the world of online education, equipping you with the skills to manage and deliver lessons effectively from any location. Whether you’re a seasoned educator or looking to explore new avenues, this course gives you the knowledge and strategies to excel in the remote teaching environment. From understanding the nuances of digital classrooms to mastering the latest online teaching technologies, this course covers all aspects essential to remote instruction. You’ll learn how to design engaging content, foster student participation, and maintain a dynamic online presence. The flexibility of the course allows you to fit learning around your schedule, with content designed to be both insightful and practical for immediate application. Perfect for those looking to enhance their teaching methods, this course sets the stage for becoming a proficient remote educator. Course Curriculum: Module 01: Introduction to Remote Teaching Module 02: Remote Teaching Strategies Module 03: Remote Teaching Tools Module 04: Remote Teaching Methods Module 05: Instructional Strategies & Final Tips Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Remote Teaching - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Remote Teaching - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Remote Teaching - CPD Accredited training.

The financial world may look complex from the outside, but understanding its inner workings can be both rewarding and intellectually satisfying. This Investment Banking course cuts through the jargon and delivers clear, structured insights into how deals are brokered, markets move, and institutions operate. Designed for learners curious about the mechanics behind major financial decisions, this course demystifies the roles, responsibilities and strategies used by professionals in high-stakes environments. Whether you're keen on analysing financial statements, exploring mergers and acquisitions, or simply gaining a solid foundation in capital markets, this CPD-accredited programme offers a streamlined and thoughtful approach. You’ll gain knowledge tailored for individuals looking to broaden their financial acumen, deepen their understanding of investment strategies, or explore a possible direction in finance. It’s all about learning smart, not hard—with content that respects your time and rewards your focus. Enrol now and we'll see you in class. P.S. - There's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module 01: Introduction to Landscape Architecture Module 02: Green-scaping Module 03: Planting Trees and Shrubs Module 04: Maintenance of Planting Module 05: Pathways Module 06: Walls and Fences Module 07: Water Features Module 08: Entertainment and Recycling Projects Module 09: Landscape Ecology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Investment Banking - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Investment Banking - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Investment Banking - CPD Accredited training.

Explore the foundations of social work through a course designed to inform, engage, and challenge your perspective. The Diploma in Social Work Studies offers a structured, thoughtful look into the core principles and everyday dynamics of the profession—ranging from ethics and safeguarding to mental health and service delivery models. Whether you're interested in community support, care roles, or understanding how policy affects people on the ground, this course gives you the insight to move forward with confidence. Built with flexibility in mind, this online learning experience allows you to study at your own pace, whenever and wherever suits you best. With CPD accreditation, you can be assured that the content meets high standards and adds genuine value to your professional development. It’s a smart choice for those seeking to build their knowledge in a meaningful way—whether for personal growth or career progression in the field of social work. Course Curriculum: Module 01: An Overview of Social Work Module 02: Social Work Basics Module 03: Theories of Social Work and Sociology Module 04: Casework Process and Teamwork Module 05: Dimensions of Social Work / Models of Intervention Module 06: Practice Contexts and Application Module 07: Working with Adults Module 08: Principles of Conduct and Role as Social Care Worker Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Diploma in Social Work Studies - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Diploma in Social Work Studies - CPD Accredited training.

Keeping your computer in good health shouldn’t feel like decoding ancient hieroglyphs. This CPD-accredited online course is your go-to guide for understanding how your machine ticks—and more importantly, how to stop it from randomly deciding not to. From troubleshooting common issues to managing updates, system security, and basic optimisation, we cover the essentials with clarity, logic, and just enough dry wit to keep your cursor blinking in approval. Ideal for beginners, enthusiasts, and the tech-curious, this course is entirely online—no spanners, screwdrivers, or awkward classroom lighting required. Whether you're looking to improve performance, prevent problems before they start, or just want your laptop to stop wheezing like an asthmatic pensioner every time you open a spreadsheet, you're in the right place. Learn to maintain and manage your device with confidence, without ever having to leave your chair (unless it’s to reboot, of course) Course Curriculum: Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Computer Maintenance - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Computer Maintenance - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Computer Maintenance - CPD Accredited training.

In a workplace where information moves faster than the office kettle boils, confidentiality is no longer a courtesy – it's a professional necessity. This CPD-accredited course delivers a detailed look at the principles, boundaries, and expectations surrounding workplace confidentiality. From sensitive employee data to corporate secrets, understanding what to share (and more importantly, what not to) can mean the difference between trust and tribunal. Designed for employees and managers across all sectors, this course explores legal obligations, internal protocols, and ethical responsibilities with a tone that’s as clear as it is cautious. Whether you're dealing with HR files or whispers by the watercooler, you’ll gain essential awareness of the dos and don’ts when it comes to information protection. No jargon, no lectures – just straight-talking, professionally structured content to help ensure that what happens in the workplace, stays in the workplace. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Workplace Confidentiality - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Workplace Confidentiality - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Workplace Confidentiality - CPD Accredited training.

In today’s fast-paced digital landscape, mastering the art and science of marketing is more important than ever. This CPD-accredited course offers a deep dive into essential marketing principles, equipping learners with up-to-date strategies to navigate the evolving market environment. Whether you’re looking to enhance your knowledge or refresh your existing skills, this course provides the insight needed to understand consumer behaviour, campaign planning, and the ever-changing dynamics of digital channels—all from the comfort of your own screen. Designed for busy professionals seeking flexible learning, this course combines theory with examples to illuminate how effective marketing drives business success. Expect to explore topics such as branding, content strategy, data analytics, and customer engagement—minus any need for physical attendance or inconvenient schedules. It’s a well-rounded opportunity to boost your credentials while adding a dash of clever marketing know-how to your toolkit. No jargon, no fluff, just straightforward marketing wisdom with a sprinkle of wit to keep you engaged. Course Curriculum: Module One: What is Marketing? Module Two: Common Marketing Types (I) Module Three: Common Marketing Types (II) Module Four: The Marketing Mix Module Five: Communicating the Right Way Module Six: Customer Communications Module Seven: Marketing Goals Module Eight: The Marketing Funnel Module Nine: Marketing Mistakes (I) Module Ten: Marketing Mistakes (II) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Marketing - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Marketing - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing - CPD Accredited training.

The 'CPD Certified Financial Advisor Training' course provides comprehensive training to individuals aspiring to become financial advisors. It covers essential finance concepts, skills, financial planning, wealth management, personal financial statements, risk management, investment planning, divorce planning, and the use of Google Analytics for financial advisors. Learning Outcomes: Understand the fundamentals of finance and the role of a financial advisor. Develop essential skills required for effective financial advising. Learn the principles and techniques of financial planning for individuals and businesses. Gain expertise in wealth management and creating personal financial statements for clients. Learn to assess and manage financial risks for clients' investments and portfolios. Master investment planning strategies and asset allocation techniques. Acquire knowledge of divorce planning and financial considerations during divorce proceedings. Learn to utilize Google Analytics as a financial advisor for data analysis and decision-making. What skills you will gain: A detailed understanding of the intricacies of finance. Maestro of the fundamental financial advisory skill sets. A solid perspective of financial planning. Thorough knowledge of wealth management. Proficiency in making personal financial statements. Familiarity with financial risk assessment and management. A firm understanding of investment planning. Adequate comprehension of how to use Google Analytics. Why buy this CPD Certified Financial Advisor Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CPD Certified Financial Advisor Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Financial Advisor training is suitable for - Students Recent graduates Job Seekers Anyone interested in financial advising Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise. Prerequisites To participate in this Financial Advisor course, all you need is - A smart device A secure internet connection And a keen interest in financial advising. Career path This Financial Advisor course will assist you in establishing a solid foundation in the field of finance and several fascinating job possibilities, such as - Finance Advisor Finance Analyst Financial Confiscator Financial Investigator In the United Kingdom, these positions pay an average of £20,000 to £65,000 a year. Course Curriculum Module 01: Introduction to Finance Introduction to Finance 00:23:00 Module 02: Essential Skill for Financial Advisor Essential Skills for Financial Advisors 00:34:00 Module 03: Financial Planning Financial Planning 00:37:00 Module 04: Wealth Management and Guide to Make Personal Financial Statements Wealth Management and Guide to Make Personal Financial Statements 00:18:00 Module 05: Financial Risk Management and Assessment Financial Risk Management and Assessment 00:31:00 Module 06: Investment Planning Investment Planning 00:25:00 Module 07: Divorce Planning Divorce Planning 00:26:00 Module 08: Google Analytics for Financial Advisors Google Analytics for Financial Advisor 00:26:00 Assignment Assignment - CPD Certified Financial Advisor Training 00:00:00