4838 Essential Skills courses

🚀 Unlock Your Potential with Performance Management Training! 🚀 Are you ready to elevate your career to new heights? Look no further than our dynamic Performance Management Training course! Designed to empower professionals like you with the essential skills and knowledge to excel in today's competitive landscape, this comprehensive program is your gateway to success.   Why Performance Management Training? In today's fast-paced business world, effective performance management is more crucial than ever before. 📈 Organizations worldwide are constantly seeking skilled individuals who can drive performance, motivate teams, and achieve strategic objectives. By enrolling in our Performance Management Training course, you'll gain invaluable insights and techniques to optimize individual and team performance, ultimately propelling your career forward.   Benefits of Our Course: 🔍 Enhanced Performance: Learn how to set clear goals, provide constructive feedback, and conduct impactful performance evaluations to inspire your team to reach new heights. 💼 Strategic Alignment: Discover how to align individual goals with organizational objectives, ensuring everyone is working towards a common purpose. 🌟 Effective Communication: Master the art of communication and interpersonal skills to foster a positive and productive work environment. 📊 Data-Driven Decisions: Harness the power of data analytics to measure performance, identify areas for improvement, and make informed decisions that drive success. 💡 Continuous Improvement: Adopt a growth mindset and implement strategies for continuous improvement, both personally and within your team.   Who is this for? Our Performance Management Training course is ideal for professionals at all levels who are eager to enhance their leadership skills and drive meaningful results. Whether you're a seasoned manager looking to refine your approach or an aspiring leader seeking to build a strong foundation, this course is tailored to meet your needs. HR professionals, team leaders, project managers, and executives alike will benefit from the practical strategies and techniques taught in this program.   Career Path By mastering the principles of performance management, you'll unlock a world of opportunities across various industries and sectors. Whether you aspire to climb the corporate ladder, transition into a leadership role, or launch your own entrepreneurial venture, the skills acquired in this course will set you apart from the competition. From managerial positions to executive leadership roles, the ability to drive performance and maximize productivity is highly sought after by employers worldwide.   In Conclusion Don't let the opportunity to supercharge your career pass you by! Enroll in our Performance Management Training course today and embark on a journey towards professional excellence. With expert instruction, practical insights, and a supportive learning environment, you'll be well-equipped to tackle any challenge that comes your way. Invest in yourself and reap the rewards of a successful career in performance management. The future belongs to those who dare to pursue greatness - join us and unleash your full potential! 🌟   FAQ (Frequently Asked Questions) 1. Is this course suitable for beginners? Absolutely! Our Performance Management Training course is designed to cater to individuals at all skill levels, from beginners to seasoned professionals. Whether you're just starting your career journey or looking to enhance your existing knowledge, our comprehensive curriculum provides the perfect foundation for success. 2. How long does the course take to complete? The duration of the course may vary depending on the learning format and individual pace. Typically, our program is structured to be completed within a set timeframe, ranging from a few weeks to several months. However, we understand that everyone's schedule is unique, so we offer flexible options to accommodate your needs. 3. What learning materials are included? When you enroll in our Performance Management Training course, you'll gain access to a wealth of resources designed to enhance your learning experience. From interactive modules and video lectures to case studies and practical exercises, our comprehensive curriculum covers all aspects of performance management to ensure you have the tools you need to succeed. 4. Will I receive a certificate upon completion? Yes! Upon successfully completing the course requirements, you'll receive a certificate of completion to showcase your newfound skills and expertise in performance management. This certificate can be a valuable addition to your resume and demonstrate your commitment to professional development to potential employers. 5. Can I interact with instructors and fellow students? Absolutely! We believe in the power of collaboration and interaction in the learning process. Throughout the course, you'll have the opportunity to engage with instructors and fellow students through discussion forums, live Q&A sessions, and group projects. This collaborative environment fosters a sense of community and allows for meaningful exchange of ideas and insights. 6. How will this course benefit my career? Our Performance Management Training course equips you with the essential skills and knowledge needed to excel in today's competitive job market. Whether you're looking to advance in your current role, transition into a new position, or explore entrepreneurial opportunities, the principles and techniques you learn in this course will set you apart from the competition and open doors to exciting career prospects. 7. Can I access course materials after completion? Yes! We believe in lifelong learning and want to support your ongoing professional development. Upon completing the course, you'll retain access to course materials and resources, allowing you to review key concepts, refresh your skills, and stay up-to-date with the latest trends and best practices in performance management. Still have questions? Feel free to reach out to our dedicated support team for assistance. We're here to help you succeed every step of the way! Course Curriculum Module 1_ Introduction to Performance Management. Introduction to Performance Management. 00:00 Module 2_ Setting Performance Goals. Setting Performance Goals. 00:00 Module 3_ Providing Feedback. Providing Feedback. 00:00 Module 4_ Evaluating Progress. Evaluating Progress. 00:00 Module 5_ Managing Virtual Teams. Managing Virtual Teams. 00:00

🌟 Unlock Your Potential with the Admin, Secretarial & PA Online Course! 🌟 Are you ready to embark on a journey towards a rewarding career in administration, secretarial work, or personal assistance? Look no further! Our comprehensive Admin, Secretarial & PA Online Course is designed to equip you with the essential skills and knowledge needed to thrive in today's fast-paced business world.   📚 What to Expect: Our course covers a wide range of topics essential to excel in administrative roles. From mastering communication techniques to honing your organizational skills, you'll delve into the intricacies of office management, time management, and effective multitasking strategies. Gain proficiency in industry-standard software applications, learn the art of professional correspondence, and understand the importance of confidentiality and discretion in your role. With our engaging multimedia content, interactive quizzes, and practical exercises, you'll absorb the material effortlessly and apply your newfound knowledge with confidence. Whether you're a seasoned professional looking to refresh your skills or a newcomer to the field, our course is tailored to meet your needs and elevate your career prospects.   🚀 Benefits of Taking the Admin, Secretarial & PA Online Course: Flexibility: Study at your own pace, from anywhere in the world, and fit your learning around your busy schedule. No need to sacrifice your current commitments - our online platform allows you to access course materials 24/7. Relevance: Stay up-to-date with the latest industry trends and best practices. Our course content is regularly updated to reflect the evolving demands of the administrative landscape, ensuring you're equipped with the most relevant skills employers are seeking. Career Advancement: Enhance your employability and unlock new career opportunities. Whether you're seeking entry-level positions or aiming for senior administrative roles, the skills acquired through our course will set you apart from the competition and open doors to advancement. Networking: Connect with like-minded professionals and industry experts through our online community. Exchange ideas, seek advice, and build valuable relationships that can propel your career forward. Increased Efficiency: Streamline your workflow and boost productivity with proven time management techniques and organizational strategies. Learn how to prioritize tasks, manage deadlines effectively, and optimize your workflow for maximum efficiency.   Who is this for? 🎯 Our Admin, Secretarial & PA Online Course is perfect for: Aspiring administrative professionals seeking to kickstart their careers. Current administrative staff looking to enhance their skills and advance their careers. Individuals interested in pursuing roles in secretarial work or personal assistance. Entrepreneurs and small business owners seeking to improve their office management skills.   Career Path 🛣️ Upon completion of our course, you'll be equipped to pursue a variety of exciting career paths, including: Administrative Assistant Executive Assistant Office Manager Personal Assistant Secretary Receptionist Virtual Assistant And more!   Don't let your potential go untapped - enroll in our Admin, Secretarial & PA Online Course today and take the first step towards a fulfilling and prosperous career in administration! 🚀   FAQ (Frequently Asked Questions) - Admin, Secretarial & PA Online Course Q1: What is the Admin, Secretarial & PA Online Course about? A1: The Admin, Secretarial & PA Online Course is a comprehensive program designed to equip individuals with the necessary skills and knowledge to excel in administrative roles, including secretarial and personal assistant positions. This course covers a wide range of topics, including office management, communication skills, time management, and organizational techniques. Participants will learn how to efficiently manage administrative tasks, handle correspondence, schedule appointments, and provide effective support to executives and teams. Q2: Who is this course suitable for? A2: This course is suitable for anyone interested in pursuing a career in administration, secretarial work, or personal assistance. Whether you're a recent graduate looking to enter the workforce or a professional seeking to enhance your skills and advance your career, this course provides valuable insights and practical techniques applicable across various industries and sectors. Additionally, entrepreneurs and small business owners can benefit from learning essential administrative skills to efficiently manage their operations. Q3: What are the key benefits of taking this online course? A3: By enrolling in the Admin, Secretarial & PA Online Course, participants can expect to gain a comprehensive understanding of administrative principles and practices. Some key benefits include: Acquiring essential skills in office management, communication, and organization. Learning effective time management techniques to optimize productivity. Developing proficiency in handling administrative tasks such as correspondence, scheduling, and document management. Enhancing interpersonal skills for effective communication with colleagues, clients, and stakeholders. Increasing employability and career advancement opportunities in administrative roles across various industries. Q4: How is the course structured, and what learning materials are provided? A4: The course is structured into modules, each focusing on specific aspects of administration, secretarial duties, and personal assistance. Participants will have access to comprehensive learning materials, including video lectures, reading materials, practical exercises, and quizzes. Additionally, interactive elements such as discussion forums and case studies are incorporated to facilitate engagement and application of knowledge. Learners can progress at their own pace, with flexibility to accommodate individual schedules and learning preferences. Q5: Is there any prerequisite for enrolling in this course? A5: No specific prerequisites are required for enrollment in the Admin, Secretarial & PA Online Course. This program is designed to cater to individuals with varying levels of experience and educational backgrounds. Whether you're a beginner seeking to enter the field of administration or an experienced professional looking to refine your skills, this course offers valuable insights and practical knowledge to support your career goals. Course Curriculum Module 1-Overview for the New Administrative Assistant Overview for the New Administrative Assistant 00:00 Module 2-Daily Routine Daily Routine 00:00 Module 3-Telephone Usage Telephone Usage 00:00 Module 4-Meetings Meetings 00:00 Module 5-Keeping Accurate Records Keeping Accurate Records 00:00 Module 6- Office Equipment Office Equipment 00:00

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Approximately 1 in 4 people in the UK will experience mental health problems each year. If you're interested in a career in mental health care, this Diploma in Mental Health Support Worker will give you the essential skills and knowledge you need to care for individuals with mental health issues during their psychological and emotional lows, be it professionally or to support a loved one. The information and tuition in the course have been compiled by industry experts and will allow you to engage and assist those with severe disorders such as OCD and Anorexia. Alongside learning the appropriate medical procedures, you will also be taught aspects of communication, technology, and the career opportunities that exist in the UK Health sector. Along with this Mental Health Support Worker, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card. What other courses are included with this: Course 01: Cognitive behavioural therapy Course 02: Release Addiction, Anxiety and Trauma Level-3 Course 03: Addiction and Mental Health - Dual Diagnosis Course 04: Understanding Autism Awareness and Diagnosis Level 2 Course 05: Designated Safeguarding Lead DSL Complete Diploma Course 06: Domestic Violence and Abuse Awareness - Level 2 Course 07: Learning Disability Awareness Course 08: Emotional Intelligence and Human Behaviour Course 09: Biohacking Your Physical and Mental Health Course 10: Treating Post Traumatic Stress Disorder Learning outcomes: Understand the huge importance of Mental Health Support Work Know the range of UK laws and regulations that protects those with disorders Become aware of disorders that arise in childhood and adolescence Gain the ability to treat stress and anxiety disorders Learn how to deal with major personality disorders Fully understand the issues behind self-harm and suicide attempts Obtain an awareness of CMHTs and the services they provide Course Curriculum Course 1: Mental Health Support Worker Introduction to Mental Health Nursing Mental Health over Life Span and Society Mental Health ChildAdolescentAdult Planning and Implementation Nursing Models Mental Health in the Digital Age Common Mental Disorders-Part 1 Common Mental Disorders-Part 2 Legislations Related to Mental Health in the UK How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path This comprehensive course is ideal for anyone who wants to fast track their career. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Mental Health Support Worker) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

If you have a creative flair and passion for interior painting and designing, then enrol in this Painting and Decorating course today and fast-track your career. Painting and decorating skills are very essential skills to have, especially for the construction and decorating industry. Knowing how to paint furniture, walls, and other surfaces make a big difference visually to the interior of a home. If your home is undergoing a makeover or you wish to become a professional painter and decorator, then this Painting and Decorating course will provide you with the knowledge and basic skills you need to kickstart your career. In this Painting and Decorating Bundle, you will learn the basics of preparing surfaces for decoration and how to apply paint systems by brush and roller. You will also develop the skills required to care for different types of furniture. How to arrange and analyse a room will also be covered in this Painting and Decorating course. Lastly, you will learn how to market your business through portfolios, flyers, and cards, to attract potential clients for painting and decoration jobs. Along with this Painting and Decorating course, you will get 10 Career development courses, an original hardcopy certificate, a transcript and a student ID card. This Painting and Decorating Level 4 Bundle Consists of the following Premium courses: Course 01: Painting and Decorating Course 02: Advanced Diploma in Architectural & Interior Design Course 03: Carpentry: Furniture Restoration and Refurbishment Course 04: Home Decoration and Refurbishment Course Course 05: Mastering Colour-Architectural Design & Interior Decoration Course 06: Visual Merchandising Course 07: Level 2 Adobe Graphics Design Course Course 08: Drawing and Illustration Level 2 Course 09: Rendering AutoCAD Drawings in Photoshop Course 10: DIY Home Improvement Course 11: Workplace Safety Course Key features of this Painting and Decorating course: This Painting and Decorating bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Painting and Decorating is entirely online 24/7 Learner support The Painting and Decorating bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Painting and Decorating expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Painting and Decorating from any place in your own time without travelling for classes. The Painting and Decorating bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Painting and Decorating expertise and essential knowledge, which will assist you in reaching your goal. How will I get my Painting and Decorating Certificate? After successfully completing the Painting and Decorating course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Painting and Decorating bundle. Requirements This Painting and Decorating course has been designed to be fully compatible with tablets and smartphones. Career path Having this Painting and Decorating expertise will increase the value of your CV and open you up to multiple job sectors. Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Painting and Decorating) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Planning a lesson isn't about filling time—it’s about making time matter. Whether you’re a seasoned teacher or freshly chalked-up, this CPD Accredited Lesson Planning for Teaching Course gives you the tools to design lessons with structure, focus and just enough flexibility to keep things from turning into a hostage situation by period three. With a solid foundation in educational theory and learning sequence strategies, you’ll explore the art of pacing, timing and purposeful activity selection that keeps learners engaged—and not just staring out the window wondering what’s for lunch. This course is ideal for educators who prefer to work smarter, not harder, when it comes to lesson structure. Through carefully crafted modules, you’ll gain the know-how to align outcomes with objectives, differentiate without despair, and create learning environments that even the back-row crew can't ignore. With online access and CPD QS certification, you’re free to shape your learning at your own pace—no lanyards, no fluorescent lighting, just pure pedagogical planning brilliance. Course Curriculum: Module 01: An Introduction to Planning and Teaching Module 02: Planning and Preparation in Teaching Module 03: Curriculum Module 04: Structure and Format Module 05: Methodology Module 06: Objectives and Learning Aims Module 07: Assessment and Evaluation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Lesson Planning for Teaching - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Lesson Planning for Teaching - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Lesson Planning for Teaching - CPD Accredited training.

Unlock the art of conflict resolution with our 'Mediation Basics: Techniques for Conflict Resolution' course. Master essential mediation skills, navigate ethical considerations, and explore diverse mediation scenarios. Gain the expertise to facilitate open dialogue, manage conflicts, and contribute to positive resolutions. Enroll now to become a proficient mediator in various contexts.

Overview The Care Certificate is a set of 15 standards that define the knowledge, skills and behaviours expected of all new care workers in the UK. This comprehensive course seeks to provide its learners with an in-depth understanding of the multifaceted dimensions of care. Integrating a rich tapestry of topics - from understanding one's role to mastering the essential skills of basic life support - the Care Certificate is designed to equip aspirants with the expertise and confidence they need to thrive in the real world. Split into fifteen distinctive modules, including 'Standard 03: Duty of Care' and 'Standard 09: Mental Health, Dementia and Learning Disabilities, this course promises a systematic exploration of core competencies and theoretical underpinnings. The Framework and Information Leaflet accompanying this curriculum ensures learners are privy to the latest developments and best practices in the care domain. Don't wait any longer. Enrol now and start your journey to quality care! Key Features of the Course 24/7 learning assistance, allowing you to access course materials and support at your convenience. Comprehensive curriculum covering all 15 standards of the Care Certificate, providing a holistic understanding of care practices. Engaging and interactive learning materials, including frameworks and information leaflets, to facilitate effective learning. Who is this Course For The Care Certificate Course is ideal for individuals interested in starting a career in the care industry. Whether you have prior experience in the sector or are entirely new to the field, this course will provide you with a strong foundation of knowledge and skills to thrive in roles such as healthcare assistants, support workers, care coordinators, and more. What You Will Learn The course covers 15 standards of the Care Certificate, including topics such as understanding your role, personal development, the duty of care, equality and diversity, working in a person-centred way, communication, privacy and dignity, fluids and nutrition, mental health, dementia, and learning disabilities, safeguarding adults and children, essential life support, health and safety, handling information, and infection control. This course will teach you the necessary skills to excel in various care professions and provide quality care to needy individuals. Why Enrol in This Course By enrolling in the Care Certificate Course, you will develop essential skills highly sought after in the care industry. This top-reviewed course has been recently updated to ensure its relevance to the current industry standards, making it an excellent choice for individuals seeking to enhance their employability and professional growth. Requirements There are no specific prerequisites for this course. It is open to anyone passionate about pursuing a career in the care industry who wishes to acquire the necessary knowledge and skills. Career Path Upon completing this Course, you'll get edges in various professions within the care sector. Some potential career paths include: Healthcare Assistant - £19,000 per year Support Worker -: £20,000 per year Care Coordinator - £22,000 per year Dementia Care Specialist - £25,000 per year Mental Health Support Worker - £21,000 per year Learning Disabilities Support Worker - £19,500 per year Safeguarding Officer - £27,000 per year Certification Upon completing the Care Certificate course, you will receive a CPD certificate, demonstrating your commitment to professional development and competence in the care industry. Enrol in this course today and embark on a fulfilling career dedicated to providing exceptional care to those in need. Course Curriculum 1 sections • 16 lectures • 06:39:00 total length •Framework and Information Leaflet: 00:00:00 •Standard 01: Understand Your Role: 00:32:00 •Standard 02: Your personal development: 00:13:00 •Standard 03: Duty of Care: 00:35:00 •Standard 04: Equality and Diversity: 00:27:00 •Standard 05: Work in a Person Centred Way: 00:36:00 •Standard 06: Communication: 00:36:00 •Standard 07: Privacy and dignity: 00:27:00 •Standard 08: Fluids and nutrition: 00:15:00 •Standard 09: Mental Health, Dementia and Learning Disabilities: 00:41:00 •Standard 10: Safeguarding Adults: 00:40:00 •Standard 11: Safeguarding Children: 00:07:00 •Standard 12: Basic life support: 00:08:00 •Standard 13: Health and Safety: 00:51:00 •Standard 14: Handling information: 00:18:00 •Standard 15: Infection control: 00:13:00

Microsoft Office 365 is an innovative computer program and highly suggested for individuals who are regularly on the go. This Office 365 Core Apps course introduces you to the Microsoft Word, Excel, and PowerPoint Online apps which are an integral part of the Office 365 suite. By enrolling in this course, you'll acquire essential skills for producing professional work with the Microsoft Office suite and access many of the Office tools and features online from any device with an Internet connection. This course includes both basic and advanced features of MS Office and explains the difference in the online versions of Word, Excel, and PowerPoint, and how to edit the online documents. You'll also learn to open and save online documents in desktop versions of Office products. What Will I Learn? Open and save online files in Office Edit documents in Office Online Learn what is different in Microsoft Word, Excel, and PowerPoint Online View and add comments to documents Print and share documents Use co-authoring for collaboration Requirements Familiarity with the desktop versions of Microsoft Word, Excel, and PowerPoint Introduction Introduction FREE 00:02:00 Working with Word, Excel, and PowerPoint Online Opening Files in Office 00:06:00 Saving Files 00:04:00 Editing Documents in Office Online 00:04:00 What is Different in Word? 00:05:00 What is Different in Excel? 00:05:00 What is Different in PowerPoint? 00:06:00 Viewing and Adding Comments 00:07:00 Printing and Sharing Documents 00:06:00 Using Co-Authoring for Collaboration 00:04:00 Course Recap 00:01:00 Course Certification

Learn the strategies of publicity for your business, non-profits, activists, solo practitioners, and entrepreneurs with the Get Local Publicity course. Publicity is mandatory if you are a businessman, an entrepreneur, or activist. If you cannot able to make your thoughts and service public, people will not able to reach you. The course practical course provides you with the essential skills related to publicity. You will master the procedures for obtaining publicity. The course covers both traditional and the new ways of publicity. You will learn how to gain publicity using the traditional ways such as using newspapers, magazines, radio, TV. The course also shows the new methods of publicity including local blogs, other social media and 'influencers'. The course presents the top seven strategies for local publicity along with the necessary tools and techniques of publicity. Lastly, the course guides you how to avoid blunder in publicity. In short, the course teaches you how to obtain publicity and how to avoid mistakes while applying strategies for publicity. What Will I Learn? Create and implement a realistic plan for local publicity Requirements No prerequisites: no software or technical knowledge needed, only an interest in getting local publicity. Suitable for any level of marketing experience. Who is the target audience? Local business owners/managers/entrepreneurs Local nonprofits Solo practitioners Grassroots activists Introduction Overview FREE 00:03:00 Getting Local Publicity Benefits of Publicity 00:04:00 The Three Basic Factors for Publicity 00:16:00 The Top Seven Strategies for Local Publicity 00:11:00 Publicity Tools and Techniques, Part 1 00:09:00 Publicity Tools and Techniques, Part 2 00:06:00 Publicity Blunders to Avoid 00:08:00 Go for It! 00:03:00 Course Certification

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.