5005 Essential Skills courses

50-in-1 Mega Bundle| 1Free CPD PDF+ Transcript | Lifetime Access

37 in 1 Premium Bundle | CPD Certified | ++Gifts: 37 Free PDF+ Transcript Certificates | Lifetime Access | Tutor Support

Enrol in our Forensic Science Diploma course to gain comprehensive knowledge and essential skills for a career in forensic science. Learn about crime scene investigation, evidence analysis, and the role of forensic psychology in legal proceedings. Get certified and unlock opportunities in various fields, from law enforcement to forensic pathology.

Embark on a comprehensive journey with our Diploma in Laboratory Technician program, meticulously designed to equip you with essential skills and knowledge. Covering a wide array of topics from medical laboratory services and equipment handling to advanced microscopy, safety protocols, and specialised fields like clinical microbiology and haematology, this course ensures you gain a solid foundation. Learn about sterilisation techniques, urinalysis, quality assurance, and much more to become a proficient and confident laboratory technician. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Diploma in Laboratory Technician course, learners acquire essential skills and knowledge for working in medical laboratories. They begin with an introduction to the course, followed by an understanding of medical laboratory services and equipment. Learners delve into using microscopes effectively and handling laboratory accidents safely. They also learn about sterilisation, disinfection, and decontamination procedures crucial for maintaining a sterile environment. The curriculum covers various aspects of clinical laboratory work, including analysing urine samples (urinalysis), identifying parasites (basic parasitology), and understanding basic microbiology. Learners explore immunology, immunohaematology, and haematology to comprehend blood-related disorders and testing methods. They also study clinical chemistry, focusing on analysing body fluids and performing quality assurance to ensure accurate results. Overall, this course equips learners with practical skills in handling laboratory equipment, conducting tests accurately, and maintaining high standards of safety and quality in medical laboratory settings. Course Curriculum: Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Laboratory Accidents and Safety Module 07: Sterilisation, Disinfection and Decontamination Module 08: Solutions Used in Clinical Medical Laboratory Module 09: Urinalysis Module 10: Basic Parasitology Module 11: Basic Clinical Microbiology Module 12: Basic Immunology and Immunohematology Module 13: Basic Haematology Module 14: Basic Haemostasis (Coagulation) Module 15: Basic Clinical Chemistry Module 16: Quality Assurance Learning Outcomes: Understand role of medical laboratory services in healthcare settings. Identify and operate essential laboratory equipment and instruments accurately. Apply principles of microscope usage for clinical sample analysis. Implement safety protocols to prevent laboratory accidents and ensure workplace safety. Demonstrate knowledge of sterilisation, disinfection, and decontamination procedures. Analyse clinical samples using appropriate solutions and techniques for accurate results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals pursuing careers in medical laboratories. Aspiring laboratory technicians and assistants. Students interested in clinical diagnostics and healthcare support roles. Those aiming to work in medical research environments. Anyone seeking specialised training in laboratory sciences. Career path Laboratory Technician Biomedical Scientist Medical Laboratory Assistant Pathology Technician Clinical Biochemist Microbiology Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master business operations with our comprehensive training course. Ideal for aspiring and current Operations Managers, covering essential skills in process management, supply chain, and project management. Enrol now!

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know according to the Federation of Master Builders, there are over 1 million tradespeople in the UK, and a significant portion are self-employed handypersons? If you're looking to start or improve your career as a handyman, this course bundle is designed to equip you with the knowledge and skills you need to be successful. Are you ready to turn your DIY skills into a thriving business? This comprehensive Handyperson bundle covers a wide range of topics essential for any handyman. You'll gain a solid foundation in core handyman skills, like general maintenance and repairs. Next, delve into crucial health and safety regulations, including working at heights, handling hazardous materials, and preventing injuries. The bundle also equips you with essential skills like portable appliance testing and first aid, making you a valuable asset on any job site. Courses Are Included In this Handyperson/Handyman Course Career Bundle: Course 1: Handyperson Course 2: DIY Home Improvement for Handyperson Course 3: Workplace Health and Safety Advanced Diploma Course 4: Falls and Injury Prevention for Handyperson Course 5: Working in Confined Spaces Course 6: Health and Safety at Work: RIDDOR Course Course 7: Manual Handling and The Use of Mechanical Aids Course 8: Portable Appliance Testing and Risk Assessment Training Course 9: PUWER Course 10: HAVS (Hand-Arm Vibration Syndrome) Training Course Course 11: Cleaning Course 12: Spill Management Training Course 13: COSHH (Control of Substances Hazardous to Health) - Awareness Course 14: Ladder Safety Course 15: Lone Worker Safety Course 16: Working at Height Course 17: First Aid at Work Course 18: PPE - Personal Protective Equipment Course Course 19: Fire Safety Training Course 20: Abrasive Wheels Training By enrolling in this bundle, you'll be investing in your future as a handyman. The practical skills and safety knowledge you gain will make you a more valuable service provider and help you build a successful and sustainable career. Learning Outcomes of Handyperson/Handyman Course Master essential DIY skills Learn practical techniques for a wide range of handyman tasks. Work safely and confidently Gain a thorough understanding of health and safety regulations. Prevent accidents and injuries Learn how to identify and mitigate workplace hazards. **Handle hazardous materials **Understand COSHH regulations and safe handling practices. Work at heights safely Learn proper working at height procedures and equipment use. Use tools and equipment effectively Gain training on portable appliance testing and abrasive wheel safety. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Handyperson Get a free student ID card with Handyperson Training program (£10 postal charge will be applicable for international delivery) The Handyperson is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Handyperson course materials The Handyperson comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 1: Handyperson Module 1: Introduction to Handyperson/Handyman Module 2: Basic Tools and Equipment Module 3: Electrical Work Module 4: Plumbing Skills Module 5: Appliances Module 6: General Carpentry Module 7: Basic Maintenance Skills Module 8: Walls and Floors Module 9: Painting and Decorating Module 10: Drilling, Tiling and Welding Module 11: Construction Projects Module 12: Health and Safety at Work Module 13: Starting Own Business for Handyperson/Handyman Course 2: DIY Home Improvement for Handyperson Module 01: Introduction To Home Improvement Module 02: Paint Job Module 03: Walls Module 04: Doors And Windows Module 05: Electrical Fixtures Module 06: Outdoor Projects Module 07: Plumbing Module 08: Damp, Rots, And Pests Module 09: Home Safety Course 3: Workplace Health and Safety Advanced Diploma Health And Safety Laws At Workplace Health And Safety Management Common Risks And Assessments Health, Safety And Welfare At Workplace Workplace Accidents And Ill Health Electrical, Fire And Gas Safety Safety In Various Work Scenarios Equipment Hazard And Risk Control At Work Other Workplace Health And Safety Risks =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Handyman DIY Enthusiast Self-Employed Tradesperson Maintenance Worker Property Manager Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Facilities Manager Maintenance Supervisor Project Manager Tradesperson Specialist Business Owner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The UK relies heavily on oil and gas, with over 75% of its energy needs currently met by these fossil fuels. But have you ever wondered how we find this oil and gas, how it's transformed into usable products, or how the industry works? This comprehensive bundle explores the fascinating world of Oil, Gas & Petroleum Engineering, equipping you with the knowledge and skills to navigate this sector. But that's not all. When you enrol in Oil, Gas & Petroleum Engineering Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses are Included in This Oil, Gas & Petroleum Engineering Bundle: Course 01: Introduction to Petroleum Engineering and Exploration Course 02: Logistics of Crude Oil and Petroleum Products Course 03: Petroleum Refining Demystified Course 04: Petroleum Products : Specifications Properties Market Demand Course 05: Oil and Gas Management Course 06: Oil and Gas Industry Course 07: Oil & Gas : Markets Trading Pricing & Economic Framework Course 08: Understand Piping & Instrumentation Diagrams P&IDs Course 09: Ultimate Geology Course Course 10: Carbon Literacy Knowledge Course 11: Energy Engineering and Sustainable Energy Diploma Course 12: Basic Chemistry Course 13: Environmental Law Course 14: Environmental Management Course 15: Spill Management Training Course 16: COSHH Training and Safety Course 17: Portable Appliance Testing and Risk Assessment Training Course 18: Diploma in Water Treatment Course 19: Operation Management Course 20: Risk assessment & Management This course bundle equips you with a well-rounded understanding of the oil and gas sector. You'll delve into exploration, refining, product specifications, and industry management. Gain insights into oil & gas markets, trading, and economic factors. It also covers essential skills like interpreting piping and instrumentation diagrams (P&IDs) and understanding geology. Additionally, you'll explore environmental considerations and sustainable energy solutions, equipping you for the future of the industry. Learning Outcomes of Oil, Gas & Petroleum Engineering Identify the different stages of oil and gas exploration and production. Explain the refining process and its role in creating usable products. Grasp the properties and applications of key petroleum products. Analyse the factors impacting oil and gas markets and pricing. Understand the relevant environmental regulations and their implications. Apply your knowledge to make informed decisions about the oil and gas industry. Enhance your skillset, broaden your horizons, and become a valuable asset in the ever-evolving energy sector. Enrol today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Oil, Gas & Petroleum Engineering Get a free student ID card with Oil, Gas & Petroleum Engineering Training program (£10 postal charge will be applicable for international delivery) The Oil, Gas & Petroleum Engineering is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Oil, Gas & Petroleum Engineering course materials The Oil, Gas & Petroleum Engineering comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Introduction to Petroleum Engineering and Exploration Module 01: Introduction To The World Of Petroleum Module 02: Petroleum Geology Module 03: Reservoir Rock And Fluid Module 04: Reservoir Engineering For Oil Reservoirs Module 05: Reservoir Engineering For Gas Reservoirs Module 06: Flow In Well Tubing Module 07: Well Intervention Module 08: Drilling Contracts And Rig Crew Module 09: The Drilling Rig Module 10: Drilling Rig System And Drilling Process Module 11: Petroleum And The Environment Module 12: The Future Of Energy Course 02: Logistics of Crude Oil and Petroleum Products Unit 01: About The Course Unit 02: The Different Methods Of Transport Unit 03: Marine Transport Unit 04: Transport By Pipeline Unit 05: Comparing Transport Costs Unit 06: Storage And Delivery To The Refinery Unit 07: Dispatch Of Petroleum Products Unit 08: Controls At Dispatch Course 03: Petroleum Refining Demystified Unit 01: About The Course Unit 02: Overview Of Crude Oil Refining Unit 03: Petroleum Properties Unit 04: Distillation And Fractionation Unit 05: Converting Petroleum Cuts Unit 06: Hydrofining Petroleum Cuts Unit 07: Cracking Heavy Petroleum Cuts Unit 08: Blending Operation Unit 09: Making Asphalts Unit 10: A Typical Refinery Operation =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Engineers Professionals Career changers Students Requirements You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Petroleum Engineer (£35,000 - £70,000). Oil and Gas Manager (£40,000 - £80,000). Health and Safety Specialist (£30,000 - £60,000). Environmental Compliance Officer (£25,000 - £50,000). Geologist (£35,000 - £70,000). Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The Chartered Institute of Management Accountants (CIMA) reports that over 75% of UK businesses consider strong account management skills to be critical for client retention and growth. With over 1.2 million active businesses in the country, the demand for skilled account managers is on the rise. Do you want to build stronger relationships with your clients, improve your negotiation skills, and drive revenue for your company? Then this Level 3 Diploma in Account Management is the perfect place to start. This course bundle offers a well-rounded education in account management, financial literacy, and practical software applications like QuickBooks and Xero. You'll develop essential skills in client communication, negotiation, and financial analysis, empowering you to build strong client relationships, drive revenue growth, and navigate the financial aspects of account management. With a single payment, you will gain access to Account Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Account Management Bundle Package includes: Main Course : Certificate in Account Management at QLS Level 3 10 Additional CPD Accredited Premium Courses related to Account Management: Course 01: Business Accounting Training Course 02: Accounting and Finance Course 03: Finance Principles Course 04: Financial Analysis Course 05: Quickbooks Online Course 06: Xero Accounting and Bookkeeping Online Course 07: Microsoft Excel & Accounting Training Course 08: Financial Statement Analysis Masterclass Course 09: Corporate Finance: Profitability in a Financial Downturn Course 10: Tax Accounting Join this course today and take a significant step towards advancing your career in account management and finance. Learning Outcomes of Account Management Develop a comprehensive understanding of account management principles. Master business accounting practices and financial statement analysis. Gain proficiency in using accounting software like QuickBooks and Xero. Explore advanced topics in corporate finance and financial analysis. Understand tax accounting principles and their practical applications. Acquire skills to navigate financial challenges and promote profitability. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Account Management Get a free student ID card with Account Management Training program (£10 postal charge will be applicable for international delivery) The Account Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Account Management course materials The Account Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Certificate in Account Management at QLS Level 3 Module : 01 Chris Moore - Accounting for Beginners Promo Chris Moore - 1. Introduction Chris Moore - 2. First Transactions Chris Moore - 3. T Accounts introduction Chris Moore - 4. T-Accounts conclusion Chris Moore - 5. Trial Balance Chris Moore - 6. Income Statement Chris Moore - 7. Balance Sheet Module : 02 Chris Moore - 8. Balance Sheet Variations Chris Moore - 9. Accounts in practise Chris Moore - 10. Balance Sheets what are they Chris Moore - 11. Balance Sheet Level 2 Chris Moore - 12. Income Statement Introduction Chris Moore - 13. Are they Expenses, or Assets Chris Moore - 14. Accounting Jargon Module : 03 Chris Moore - 15. Accruals Accounting is Fundamental Chris Moore - 16. Trial Balance 3 days ago More Chris Moore - 17. Fixed Assets and how it is shown in the Income Statement Chris Moore - 18. Stock movements and how this affects the financials Chris Moore - 19. Accounts Receivable Chris Moore - 20. How to calculate the Return on Capital Employed Chris Moore - 21. Transfer Pricing - International Rules Course 01: Business Accounting Training Professional Bookkeeper Introduction Introduction To Accounting And Business The Accounting Equation Analysing Transactions Entering Information - Posting Entries Adjusting Process Adjusting Entries Adjustment Summary Preparing A Worksheet Financial Statements Completing The Accounting Cycle The Accounting Cycle Illustrated Fiscal Year Course 02: Accounting and Finance Module 01: Introduction To Accounting Module 02: The Role Of An Accountant Module 03: Accounting Concepts And Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income Statement Module 07: Financial Statements Module 08: Cash Flow Statements Module 09: Understanding Profit And Loss Statement Module 10: Financial Budgeting And Planning Module 11: Auditing =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Account Management course is ideal for: Aspiring Accountants Business Owners Finance Students Career Changers Financial Analysts Requirements You will not need any prior background or expertise in this Account Management course. Career path This Account Management course will allow you to kickstart or take your career to the next stage in the related sector such as: Account Manager Financial Analyst Business Owner Corporate Controller Audit Associate Tax Consultant Certificates Certificate in Account Management at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Family Law Learn how to bridge the gap with families and support them to strengthen their bonds. The Family Law course will equip you with the knowledge and expertise to resolve family issues and help others build a perfect home. The Family Law course is designed to show you the ins and outs of family law. In this course, you will learn about marriage law and nullity in marriage. The easy-to-follow modules will help you understand the basics of divorce law. You will be able to grasp an elaborate understanding of the child support process. It will also equip you with valuable information on child custody and the adoption system. Within no time, you will acquire the essential skills and expertise to deal with domestic violence issues. The Family Law course is ideal for building a solid foundation on family law. Enrol in the course if you desire to establish a promising career in this sector. Learning Outcomes of Family Law Bundle Familiarize yourself with the fundamentals of family law Build a clear understanding of the key aspects of marriage law Understand the principles of divorce law and child custody Deepen your understanding of the child support and adoption system Acquire the skills to deal with domestic violence Know the importance of gender equality and feminist perspective on family law With a single payment, you will gain access to Family Law including 10 additional premium courses, an original hard copy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Family Law Complete Bundle: Course 01: Family Law Course 02: Family Support Worker Diploma Course 03: English Law and Legal System Level 3 Course 04: Understanding Wills and Probate Laws - Level 2 Course 05: Parenting Skills Training Course Course 06: Marriage and Family Therapy Course 07: Couples Therapy & Counselling Course 08 Child Psychology Course 09: Child Protection Level 3 Course 10: Adult Safeguarding Course 11: Domestic Violence and Abuse Awareness - Level 2 Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this Family Law course is perfect! Family Law Course Curriculum of Family Law Course 01: Family Law 01: Introduction 02: Framing 03: Marriage 04: Civil Partnership and Cohabitation 05: Nullity in Marriage 06: Divorce and Family Law 07: Child Custody 08: Property and Finance on Divorce 09: Child Support and Family Law 10: Adoption Process 11: Domestic Violence 12: Gender Equality 13: Feminist Perspectives How will I get my Certificate? After successfully completing the Family Law course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Family Law Requirements Family Law There is no time limit for completing this Family Law course, it can be studied in your own time at your own pace. Career path Family Law Certificates Certificate of completion Digital certificate - Included

The 'Diploma in Legal Administration - Legal Secretary (Level 3)' course provides comprehensive training on legal systems, contract law, criminal law, family law, and other essential skills required for a legal secretary role. Participants will learn about various legal aspects and gain expertise in professional writing, document management, and conflict resolution. Learning Outcomes: Understand the fundamental principles of English law and legal systems. Gain knowledge of contract law, tort law, criminal law, family law, and property law. Develop skills in document preparation, proofreading, and editing for legal documents. Learn effective meeting management and minute-taking techniques. Acquire data management and record-keeping skills necessary for a legal secretary role. Explore other essential skills, such as conflict resolution, human rights, and criminal psychology. Why buy this Diploma in Legal Administration - Legal Secretary (Level 3)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Legal Administration - Legal Secretary (Level 3) there will be an automated MCQ test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring legal secretaries seeking to enter the legal profession. Existing legal secretaries looking to enhance their knowledge and skills. Individuals interested in the legal field and seeking a career as a legal secretary. Prerequisites This Diploma in Legal Administration - Legal Secretary (Level 3) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Legal Administration - Legal Secretary (Level 3) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Legal Secretary Legal Assistant Paralegal Administrative Assistant in legal departments Law Firm Support Staff Course Curriculum ***Updated Version*** Module 01: Introduction to Legal Secretary Introduction to Legal Secretary 00:22:00 Module 02: English Law & Legal Systems English Law & Legal Systems 00:33:00 Module 03: Law of Contract & Law of Tort Law of Contract & Law of Tort 00:28:00 Module 04: Wills, Probate, Estate Law Wills, Probate, Estate Law 00:15:00 Module 05: Property Law & Conveyancing Practice Property Law & Conveyancing Practice 00:19:00 Module 06: Criminal Law Criminal Law 00:24:00 Module 07: Understanding Criminal Psychology Understanding Criminal Psychology 00:31:00 Module 08: Contract & Business Law Contract & Business Law 00:54:00 Module 09: Family Law and Insurance Practice Family Law and Insurance Practice 00:24:00 Module 10: Conflict and Conflict Resolution Conflict and Conflict Resolution 00:18:00 Module 11: Professional Writings and Documents Professional Writings and Documents 00:27:00 Module 12: Document Proofreading and Editing Document Proofreading and Editing 00:19:00 Module 13: Meeting Management & Minute Taking Meeting Management & Minute Taking 01:06:00 Module 14: Data Management and Record-Keeping Data Management and Record-Keeping 00:13:00 Module 15: Other Essential Skills for Secretarial Role Other Essential Skills for Secretarial Role 00:19:00 Module 16: Human Rights Human Rights 00:12:00 ***Old Version*** Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:18:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:05:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Other Secretarial Roles And Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam - Legal Secretary 00:30:00 Final Exam Final Exam - Legal Secretary 00:30:00