4676 Essential Skills courses delivered Online

In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.

They say actions speak louder than words—and in the world of body language, this couldn’t be truer. Whether you're navigating a negotiation or simply reading between the lines in a video call, understanding non-verbal cues gives you the edge. This CPD-accredited course peels back the layers of human behaviour to reveal how posture, gestures, and facial expressions convey messages even when words fall short. It’s all about making sense of the silent conversation happening around us, every day. Designed for learners from all backgrounds, this course offers structured insights into how body language influences perception, trust, and communication. Whether you're looking to enhance your interpersonal dynamics or simply want to know when someone’s fibbing during a Zoom call—this course equips you with the knowledge to read people with greater clarity. Flexible, accessible and jargon-free, it’s a fascinating journey into what we all say without saying a word. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Understanding the Basics Module 02: Non-Verbal Communication Module 03: Science of Body Language - Head-Part 1 Module 04: Science of Body Language - Head-Part 2 Module 05: Science of Body Language - Hand Module 06: Science of Body Language - Mid Body Module 07: Science of Body Language - Lower Body Module 08: Understanding People Module 09: Personality and Types of It Module 10: Digital Body Language Module 11: Use Body Language Module 12: Persuasion or Manipulation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 15 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The The Secrets of Body Language - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our The Secrets of Body Language - CPD Accredited training.

Looking to gain a solid grasp of accountancy without stepping foot in a classroom? This CPD-accredited online course is designed to walk you through the essentials of accounting with clarity and a bit of charm. Whether you’re brushing up on the basics or curious about cash flow and balance sheets, this flexible programme is tailored to suit learners who prefer structure without the stiff upper lip. From core accounting concepts to understanding ledgers and reports, each module is packed with expert-led insights designed to build confidence at your own pace. This course is ideal for those working in administration, finance, small business operations or simply anyone keen on understanding the numbers behind the scenes. You’ll be able to study from anywhere, anytime—without having to decode jargon or wrestle with complicated theories. With lifetime access and instant certification upon completion, it’s never been simpler to explore accountancy in a way that’s straightforward, informative and smartly delivered. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Accountancy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Accountancy - CPD Accredited training.

Ever sat in a meeting wondering if you’re meant to be taking notes or rewriting War and Peace? If your minutes often turn into minor novels, this CPD Accredited course is your quiet hero. Designed for admin professionals, secretaries, and personal assistants who’ve been gifted the sacred task of capturing the chaos of meetings, this course strips back the noise and gives you a clear, professional approach to minute taking—without the drama or doodles. Whether you're in a boardroom or joining via video call, you’ll learn how to create precise, readable, and useful minutes that people might actually want to read. From understanding what to listen for, to structuring your notes like a seasoned pro, this course offers a refreshingly sharp guide for anyone tired of guesswork and Googling. It’s efficient, insightful, and surprisingly satisfying—because your time is valuable, and so is your ability to write minutes that matter. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meetings, Decisions and Actions Module 05: Minute Taking Techniques Module 06: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking for Admin, secretarial & PA - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking for Admin, secretarial & PA - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking for Admin, secretarial & PA - CPD Accredited training.

Culture may not come with a user manual, but misunderstand it, and you’ll soon wish it did. This Cross-Cultural Awareness Training course helps you navigate international environments without unintentionally committing diplomatic blunders—or mistaking someone’s silence for agreement. From office emails to virtual meetings across time zones, cultural fluency isn't a luxury; it's the difference between smooth collaboration and an awkward shuffle of misread signals. Designed to broaden your intercultural perspective without the need to leave your desk, this CPD-accredited course unpacks cultural frameworks, communication nuances, etiquette etiquette (yes, that’s on purpose), and everything in between. Whether you're liaising with global teams, managing diverse clients, or simply tired of Googling "Is it rude to say this in Japan?", this course arms you with the knowledge to engage confidently and sensitively across cultures—without the guesswork or accidental faux pas. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Cross-Cultural Awareness Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Cross-Cultural Awareness Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cross-Cultural Awareness Training - CPD Accredited training.

Human Resources isn’t just about paperwork and policies — it’s the fine art of managing people without losing your mind or your temper. This HR Management Course delivers a well-structured dive into the key principles that shape effective personnel management, from recruitment and training through to performance evaluation, motivation, and even those awkward farewell conversations. Whether you're polishing up your skills or plotting a professional upgrade, this course offers the theoretical grounding HR professionals need to navigate the workplace without turning into the office agony aunt. With ten detailed modules, the course covers the full HR alphabet — minus the corporate waffle. You’ll explore recruitment strategy, employee development, performance management, workplace wellbeing, employment law, and more. From building a positive work culture to handling paperwork like a pro, it’s all presented in a way that’s informative without being a snoozefest. Fully online and CPD accredited, it’s ideal for anyone looking to sharpen their HR knowledge with content that gets straight to the point — with just enough wit to keep things interesting. Course Curriculum: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this HR Management Course - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The HR Management Course - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our HR Management Course - CPD Accredited training.

In today’s data-driven landscape, the role of a Business Intelligence Analyst is pivotal to guiding organisations through the maze of numbers towards clear, actionable insights. This CPD accredited course offers a thorough exploration of data analysis techniques, reporting tools, and visualisation methods essential for making informed business decisions. Whether you're seeking to enhance your analytical prowess or pivot your career, this course provides the knowledge foundation necessary to interpret complex datasets and translate them into compelling narratives that influence strategy. Delivered entirely online, the training is designed to fit seamlessly around your schedule without any need for physical attendance. Expect to deepen your understanding of key BI platforms and sharpen your ability to extract meaningful trends and patterns. Alongside detailed modules, learners will develop the confidence to communicate findings effectively across teams, turning data into decisions that matter. It’s a smart choice for professionals looking to boost their credentials in a competitive market—minus the jargon, fuss, or unnecessary fluff. Course Curriculum: Module 01: An Introduction to Business Intelligence Module 02: Real-time Business Intelligence Module 03: Fundamentals of Statistics and Data Science Module 04: Fundamentals of SQL Module 05: Database Management Essentials Module 06: Data Warehouse Concepts Module 07: Data Visualisation in Business Intelligence Module 08: Basics of Python Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Business Intelligence Analyst - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Business Intelligence Analyst - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Business Intelligence Analyst - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Intelligence Analyst - CPD Accredited training.

Navigating the world of home education can feel like assembling a vast jigsaw puzzle without the picture on the box. This CPD-accredited course provides a clear, structured guide to homeschooling, tailored for those who prefer to educate their children outside the traditional classroom setting. From understanding legal responsibilities to creating effective learning environments at home, the course offers essential insights designed to help parents and educators confidently manage their child’s educational journey. Whether you are a newcomer curious about homeschooling or someone looking to deepen your knowledge, this course unpacks the core principles with clarity and precision. Delivered entirely online, it fits perfectly into your schedule, allowing you to explore the fundamentals at your own pace without the need for in-person sessions. With a blend of informative content and a dash of dry wit, it ensures learning is both engaging and straightforward—because education should never feel like a chore, especially at home. Course Curriculum: Module 01: Introduction to Home Education Module 02: Formal Requirements for Home-Schooling Module 03: Advantages and Disadvantages of Home Education Module 04: Methods of Homeschooling (Part -A) Module 05: Methods of Homeschooling (Part - B) Module 06: Methods of Homeschooling (Part - C) Module 07: Assessment of Home Education Module 08: Challenges of Home Education Module 09: Advices for Prospective Homeschooler's Parents Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Home Education & Homeschooling - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Home Education & Homeschooling - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Home Education & Homeschooling - CPD Accredited training.

Human Resources course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Human Resources. Our course starts with the basics of Human Resources and gradually progresses towards advanced topics. Therefore, each lesson of this Human Resources is intuitive and easy to understand. So, stand out in the job market by completing the Human Resources course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Human Resources course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Human Resources course. Requirements To enrol in this Human Resources course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Human Resources. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Highlights of the Course Course Type: Self-paced online course Duration: 1 hour 20 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the fundamental of adult safeguarding Recognise the various types of abuse Determine the rights of vulnerable people exposed to abuse Identify the potential signs of abuse in adults Know what to do if you come across any form of abuse Become aware of your own responsibility to report abuse Demonstrate various legislations that govern adult safeguarding Understand how to use the skills you gained in this course in a practical setting Safeguarding Adults This course will help you gain essential skills and knowledge to recognise any abuse, report abuse as part of personal responsibility and adhere to the legislation governing adult safeguarding. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Types of abuse Ensure the rights of vulnerable adults Identify signs of abuse Report concerns relating to abuse Comply with safeguarding legislation Essential skills, confidence and competence to assist you in this industry Core competencies required to drive a successful career in this industry This Safeguarding Adults course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Safeguarding Adults course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? Healthcare professionals and safeguarding officers who are responsible for analyzing, managing, and evaluating the needs of individuals exposed to abuse can take this course This Safeguarding Adults Course is also ideal for social care workers, nurses and housing officers who are in charge of protecting and caring for adults Anyone who wants to gain comprehensive knowledge about adult safeguarding regardless of their career can also take this course Entry Requirements This Safeguarding Adults Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Safeguarding Adults Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Safeguarding Adults Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Personal Safety for Lone Workers, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction and Definitions Module 2: Types of Abuse and the Rights of Vulnerable Module 3: Recognising the Signs of Abuse Module 4: What to Do if you Suspect abuse Module 5: Safeguarding Legislation Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00