4332 Essential Skills courses delivered Online

Follow your dreams by enrolling on the Youth Work and Mental Health course today and develop the experience, skills and knowledge you need to enhance your expert development. Youth Work and Mental Health will help you arm yourself with the qualities you need to work towards your dream job. Study the Youth Work and Mental Health training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Youth Work and Mental Health course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Youth Work and Mental Health course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Youth Work and Mental Health course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Youth Work and Mental Health course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Youth Work and Mental Health course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Youth Work and Mental Health course. The Youth Work and Mental Health course is designed by industry experts and is tailored to help you learn new skills with ease.  The Youth Work and Mental Health is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Youth Work and Mental Health when it suits you. Access the Youth Work and Mental Health course modules from any internet-enabled device, including computers, tablets, and smartphones. The Youth Work and Mental Health course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Youth Work and Mental Health now and start learning instantly! Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Youth Work and Mental Health doesn't entitle you to practise as a expert in this specific field. What You Get Out Of Studying Youth Work and Mental Health With Janets: Receive a digital Certificate upon successful completion of the Youth Work and Mental Health course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Youth Work and Mental Health training course is delivered through Janets' online learning platform. Access the Youth Work and Mental Health content from any internet-enabled device whenever or wherever you want to. The Youth Work and Mental Health course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Youth Work and Mental Health is ideal for those who already work in this sector or are an aspiring expert. This Youth Work and Mental Health course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The Youth Work and Mental Health is open to all students and has no formal entry requirements. To study the Youth Work and Mental Health course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Youth Work and Mental Health is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Youth Work and Mental Health and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 1. Introduction to Youth Work Introduction to Youth Work 00:13:00 Module 2. Who Are the Youth Workers? Who Are the Youth Workers 00:11:00 Module 3. Youth Worker Role and Methods Youth Worker Role and Methods 00:20:00 Module 4. Legal Responsibilities Legal Responsibilities 00:17:00 Module 5. Youth Work as a Career (Social Work) Youth Work as a Career (Social Work) 00:22:00 Module 6. Social Influences Social Influences 00:21:00 Module 7. Youth Work in Mental Health Youth Work in Mental Health 00:28:00 Module 8. Social Work and Criminal Justice Social Work and Criminal Justice 00:20:00 Mock Exam Mock Exam - Youth Work and Mental Health 00:20:00 Final Exam Final Exam - Youth Work and Mental Health 00:20:00 Assignment Assignment - Youth Work And Mental Health 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Social Housing and Tenant Management course today and develop the experience, skills and knowledge you need to enhance your expert development. Social Housing and Tenant Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Social Housing and Tenant Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Social Housing and Tenant Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Social Housing and Tenant Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Social Housing and Tenant Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Social Housing and Tenant Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Social Housing and Tenant Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Social Housing and Tenant Management course. The Social Housing and Tenant Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Social Housing and Tenant Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Social Housing and Tenant Management when it suits you. Access the Social Housing and Tenant Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Social Housing and Tenant Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Social Housing and Tenant Management now and start learning instantly! What You Get Out Of Studying Social Housing and Tenant Management With Janets: Receive a digital Certificate upon successful completion of the Social Housing and Tenant Management course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Social Housing and Tenant Management training course is delivered through Janets' online learning platform. Access the Social Housing and Tenant Management content from any internet-enabled device whenever or wherever you want to. The Social Housing and Tenant Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Social Housing and Tenant Management is ideal for those who already work in this sector or are an aspiring expert. This Social Housing and Tenant Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The Social Housing and Tenant Management is open to all students and has no formal entry requirements. To study the Social Housing and Tenant Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Social Housing and Tenant Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Social Housing and Tenant Management and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 01: Introduction to Social Housing Introduction to Social Housing 00:15:00 Module 02: Tenant Selection and Tenant Management Tenant Selection and Tenant Management 00:28:00 Module 03: Managing Rental Income and Arrears Managing Rental Income and Arrears 00:24:00 Module 04: Maintenance, Safety, and Security of Social Housing Maintenance, Safety, and Security of Social Housing 00:33:00 Module 05: Resident Involvement in Social Housing Resident Involvement in Social Housing 00:31:00 Module 06: Dealing with Anti-Social Behaviours Dealing with Anti-Social Behaviours 00:39:00 Module 07: Career Prospects of Social Housing Manager Career Prospects of Social Housing Manager 00:25:00 Mock Exam Mock Exam - Social Housing and Tenant Management 00:20:00 Final Exam Final Exam - Social Housing and Tenant Management 00:20:00 Assignment Assignment - Social Housing And Tenant Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Computer Operating System and Network Terminology course today and develop the experience, skills and knowledge you need to enhance your development. Computer Operating System and Network Terminology will help you arm yourself with the qualities you need to work towards your dream job. Study the Computer Operating System and Network Terminology training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Computer Operating System and Network Terminology course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Computer Operating System and Network Terminology course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Computer Operating System and Network Terminology course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Computer Operating System and Network Terminology course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Computer Operating System and Network Terminology course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Computer Operating System and Network Terminology course. The Computer Operating System and Network Terminology course is designed by industry experts and is tailored to help you learn new skills with ease. The Computer Operating System and Network Terminology is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Computer Operating System and Network Terminology when it suits you. Access the Computer Operating System and Network Terminology course modules from any internet-enabled device, including computers, tablets, and smartphones. The Computer Operating System and Network Terminology course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Computer Operating System and Network Terminology now and start learning instantly! What You Get Out Of Studying Computer Operating System and Network Terminology With Janets Free PDF certificate upon successful completion of the Computer Operating System and Network Terminology Full one-year access to Computer Operating System and Network Terminology Course materials Instant assessment results with the Computer Operating System and Network Terminology Full tutor support available from Monday to Friday with the Computer Operating System and Network Terminology Study the Computer Operating System and Network Terminology at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Computer Operating System and Network Terminology Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Computer Operating System and Network Terminology Study the Computer Operating System and Network Terminology in your own time through your computer, tablet or mobile device Improve your chance of gaining skills and better earning potential by completing the Computer Operating System and Network Terminology Description  The Computer Operating System and Network Terminology training course is delivered through Janets' online learning platform. Access the Computer Operating System and Network Terminology content from any internet-enabled device whenever or wherever you want to. The Computer Operating System and Network Terminology course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £79. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for The Computer Operating System and Network Terminology is ideal for those who already work in this sector or are an aspiring expert. This Computer Operating System and Network Terminology course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Requirements The Computer Operating System and Network Terminology is open to all students and has no formal entry requirements. To study the Computer Operating System and Network Terminology course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Computer Operating System and Network Terminology is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Computer Operating System and Network Terminology and gain a Certificate of Achievement that will help you excel in finding your ideal job. Course Content Operating System Fundamentals What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Computer and Network Terminology Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Working with Software and the OS Software and Concepts 00:10:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Troubleshooting Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Backup and Restore 00:03:00 Assignment Assignment - Computer Operating System And Network Terminology 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Hospitality & Catering course today and develop the experience, skills and knowledge you need to enhance your expert development. Hospitality & Catering will help you arm yourself with the qualities you need to work towards your dream job. Study the Hospitality & Catering training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Hospitality & Catering course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Hospitality & Catering course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Hospitality & Catering course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Hospitality & Catering course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Hospitality & Catering course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Hospitality & Catering course. The Hospitality & Catering course is designed by industry experts and is tailored to help you learn new skills with ease.  The Hospitality & Catering is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Hospitality & Catering when it suits you. Access the Hospitality & Catering course modules from any internet-enabled device, including computers, tablets, and smartphones. The Hospitality & Catering course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Hospitality & Catering now and start learning instantly! What You Get Out Of Studying Hospitality & Catering With Janets: Receive a digital Certificate upon successful completion of the Hospitality & Catering course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Hospitality & Catering training course is delivered through Janets' online learning platform. Access the Hospitality & Catering content from any internet-enabled device whenever or wherever you want to. The Hospitality & Catering course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Hospitality & Catering course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Hospitality & Catering course. After successfully passing the Hospitality & Catering course exam, you will be able to apply for a CPD-acknowledged certificate as proof of your Hospitality & Catering lesson. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Hospitality & Catering is ideal for those who already work in this sector or are an aspiring experts. This Hospitality & Catering course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Hospitality & Catering is open to all students and has no formal entry requirements. To study the Hospitality & Catering course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Hospitality & Catering is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Hospitality & Catering and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 1: Introduction to Hospitality & Catering Introduction to Hospitality & Catering 00:21:00 Module 2: An Overview of Hotel Industry An Overview of the Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Mock Exam Mock Exam - Hospitality & Catering 00:20:00 Final Exam Final Exam - Hospitality & Catering 00:20:00 Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Property Development and Project Management course today and develop the experience, skills and knowledge you need to enhance your expert development. Property Development and Project Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Property Development and Project Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Property Development and Project Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Property Development and Project Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Property Development and Project Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Property Development and Project Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Property Development and Project Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Property Development and Project Management course. The Property Development and Project Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Property Development and Project Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Property Development and Project Management when it suits you. Access the Property Development and Project Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Property Development and Project Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Property Development and Project Management now and start learning instantly! What You Get Out Of Studying Property Development and Project Management With Janets: Receive a digital Certificate upon successful completion of the Property Development and Project Management course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Property Development and Project Management training course is delivered through Janets' online learning platform. Access the Property Development and Project Management content from any internet-enabled device whenever or wherever you want to. The Property Development and Project Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Property Development and Project Management is ideal for those who already work in this sector or are an aspiring expert. This Property Development and Project Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements: The Property Development and Project Management is open to all students and has no formal entry requirements. To study the Property Development and Project Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Property Development and Project Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Property Development and Project Management and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Property Development and Project Management Module 01: Introduction to Property Development Introduction to Property Developer 00:20:00 Module 02: Different Type of Property Different Types of Property 00:15:00 Module 03: Property Research Property Research 00:10:00 Module 04: Property and the Law Property and the Law 00:12:00 Module 05: Different Method of Finance Option Different Methods of Finance Option 00:13:00 Module 06: Building Regulation Obtaining Building Regulations 00:11:00 Module 07: The Planning Process The Planning Process 00:11:00 Module 08: Project Management Project Management 00:13:00 Module 09: Marketing Your Property Marketing Your Property 00:12:00 Mock Exam Mock Exam - Property Development and Project Management 00:20:00 Final Exam Final Exam - Property Development and Project Management 00:20:00 Assignment Assignment - Property Development And Project Management 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Our speech and language therapy course is designed for individuals passionate about helping others communicate effectively and overcome speech and language disorders. This course equips aspiring speech therapist with the knowledge and practical skills needed to work with diverse populations including children and adults. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Boost your career in speech and language therapy Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Speech and Language Therapy Course Overview Are you looking to begin your speech and language therapy career or want to develop more advanced skills in speech and language therapy? Then this speech and language therapy course will set you up with a solid foundation to become a confident speech and language therapist and help you to develop your expertise in speech and language therapy. This speech and language therapy course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this speech and language therapy course will set you up with a solid foundation to become a confident speech and language therapist and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a speech and language therapist. The speech and language therapy course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a speech and language therapist. This comprehensive speech and language therapy course is the perfect way to kickstart your career in the field of speech and language therapy. This speech and language therapy course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a speech and language therapist or want to learn more skills on speech and language therapy but unsure of where to start, then this speech and language therapy course will set you up with a solid foundation to become a confident speech and language therapist and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This speech and language therapy course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive speech and language therapy course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of speech and language therapy. Entry Requirement There are no academic entry requirements for this speech and language therapy course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This speech and language therapy course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum An Introduction to Speech Therapy An Introduction to Speech Therapy Decoding Speech Science Decoding Speech Science Characteristics of Speech Characteristics of Speech Language Acquisition And Literacy Development Language Acquisition And Literacy Development Assessment Mock 1 Assessment Mock 1 Speech and Communication Disorders Speech and Communication Disorders Child Speech and Language Disorders Child Speech and Language Disorders SLTs role in helping a child with Speech and Language Disorders SLTs role in helping a child with Speech and Language Disorders Adult Speech and Language Disorders Adult Speech and Language Disorders Conclusion Conclusion Assessment Mock 2 Assessment Mock 2 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Creative Writing and Publishing - Novel will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Creative Writing and Publishing - Novel will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Creative Writing and Publishing - Novel and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Creative Writing and Publishing - Novel is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Creative Writing and Publishing - Novel. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Creative Writing and Publishing - Novel will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Getting Started with Novel Writing Getting Started with Novel Writing 00:27:00 Module 02: Finding Ideas and Selecting Your Audience Finding Ideas and Selecting Your Audience 00:31:00 Module 03: Selecting Your Genre Selecting Your Genre 00:35:00 Module 04: Planning and Plotting: Using Stories, Narrative and Setting Planning and Plotting Using Stories, Narrative and Setting 00:30:00 Module 05: Bringing Your Characters to Life Bringing Your Characters to Life 00:36:00 Module 06: Making That First Draft Making That First Draft 00:25:00 Module 07: Editing Effectively Editing Effectively 00:24:00 Module 08: Overcoming the Dreaded Writer's Block Overcoming the Dreaded Writer's Block 00:30:00 Module 09: Getting Your Work Published Getting Your Work Published 00:26:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Creative Ideas for Logo Animation will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Creative Ideas for Logo Animation will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Creative Ideas for Logo Animation and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Creative Ideas for Logo Animation is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Creative Ideas for Logo Animation. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Creative Ideas for Logo Animation will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction to the course 00:01:00 Understanding Keyframes Animations 00:01:00 Section 02: Logo Animation Shine Animation 00:04:00 Reverse Fragmentation 00:04:00 Reveal Animations 00:05:00 Section 03: Logo Animation using Saber Saber 00:10:00 Section 04: Background of Animation Particles Background 00:01:00 Using Stock Clips as Background 00:01:00 Bars for Cinematic 00:02:00 Section 05: Outro Bonus Tips 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Diploma in Child Care will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Diploma in Child Care will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Diploma in Child Care and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Diploma in Child Care is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Diploma in Child Care. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Diploma in Child Care will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Understanding Child Development Understanding Child Development 00:24:00 Module 02: Caring for Children Care for Children 00:24:00 Module 03: Healthy Food, Healthy living Healthy Food, Healthy Living 00:23:00 Module 04: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:31:00 Module 05: Child Protection Child Protection 00:24:00 Module 06: Play, Imagination and Creativity Play, Imagination and Creativity 00:27:00 Module 07: Early Years Provision Early Years Provision 00:16:00 Module 08: Children with Special Needs Children with Special Needs 00:39:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00