4526 Essential Skills courses in Liverpool delivered Online

Description Construction Management And Building Surveying Diploma Introducing the Construction Management And Building Surveying Diploma, an online course tailored for individuals who aspire to step into the dynamic and ever-evolving field of construction management and building surveying. This exclusive diploma course covers a wide range of topics essential to becoming a professional in the industry. At the core of the course is the Foundations of Construction Management. This module lays the groundwork for understanding the complex nature of managing construction projects. It provides a comprehensive overview of the key concepts and methodologies involved in effective construction management. The next important segment of the course deals with Planning and Control in Construction. Here, students learn the vital techniques and tools required for the careful planning and control of construction projects. Timelines, budgets, and resources are meticulously explored to ensure the delivery of projects in a timely and cost-effective manner. Building Codes and Regulations form another vital part of the Construction Management And Building Surveying Diploma. Knowledge of legal requirements is essential for anyone in the field, and this section offers an in-depth analysis of the regulations and standards that govern the construction industry. Contracts are the backbone of any construction project, and the Construction Contracts and Procurement module explores various types of agreements and procurement strategies. This part of the course ensures that students are well-versed in the legal aspects of construction, from the initial bidding process to the final project delivery. Safety should never be overlooked in construction, and the Construction Safety and Health Management segment focuses on the critical importance of maintaining safety and health standards on construction sites. Students are taught best practices to ensure that all involved in a project are working in the safest possible environment. The Introduction to Building Surveying provides the first glance into the exciting world of building surveying. Techniques and methods of surveying buildings are explored, giving students the essential skills to evaluate and assess different structures. Further into the Building Surveying part of the diploma, Structural Analysis in Building Surveying is covered, emphasising the importance of understanding the structural integrity of buildings. This leads to the Building Conservation and Sustainability module, which focuses on the principles of sustainable building and the importance of preserving existing structures. Technology is transforming all industries, and construction is no exception. The Role of Technology in Construction and Surveying module examines the latest technological advancements in the field, equipping students with knowledge about cutting-edge tools and methods. Lastly, the course looks into The Future of Construction Management and Building. This thought-provoking section enables students to think critically about the future trends and challenges that the construction industry may face. The Construction Management And Building Surveying Diploma is designed to be engaging and interactive. It is offered online, allowing students to learn at their own pace and convenience. With practical examples, real-world scenarios, and expert insights, this diploma offers a comprehensive and hands-on experience. Ideal for aspiring construction managers, building surveyors, and professionals looking to upskill, this Construction Management And Building Surveying Diploma opens doors to a rewarding and fulfilling career. It provides the foundational knowledge and specialised skills that are vital for succeeding in today's competitive construction industry. The course's robust curriculum and online accessibility make it a preferred choice for those eager to build their careers in construction management and building surveying. Join this online course today and embark on a path to professional success. What you will learn 1:Foundations of Construction Management 2:Planning and Control in Construction 3:Building Codes and Regulations 4:Construction Contracts and Procurement 5:Construction Safety and Health Management 6:Introduction to Building Surveying 7:Structural Analysis in Building Surveying 8:Building Conservation and Sustainability 9:The Role of Technology in Construction and Surveying 10:The Future of Construction Management and Building Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Cosmetology Diploma Cosmetology Diploma is an exceptional online learning opportunity designed for those who are passionate about the world of beauty and aesthetics. It offers an ideal blend of theoretical knowledge and practical techniques, preparing learners to excel in the beauty industry. The course starts with an 'Introduction to Cosmetology', offering an overview of the field, its significance, and scope. This section paves the way to understand the fascinating world of beauty, its evolution over the years, and its future potential. The course allows you to become conversant with the foundations of cosmetology, equipping you with the skills required to succeed in this dynamic industry. 'Understanding Skin Science' forms a vital part of the Cosmetology Diploma. Here, you'll learn about different skin types, conditions, and how to maintain skin health. Emphasis is placed on the understanding of skin anatomy, physiology, and the science behind various treatments and techniques. This knowledge base will allow you to provide effective skin care advice and treatments to your clients, empowering you to stand out in the competitive cosmetology arena. Hair care is another central component of the course. The 'Hair Science and Care' unit deepens your understanding of hair's structure, types, and related disorders. It covers a range of topics from basic hair care to treating hair loss and damage. This segment equips you with essential skills for diagnosing hair issues and offering suitable solutions, further enhancing your professional expertise. The Cosmetology Diploma also focuses on 'Nail Artistry and Care'. The course provides an extensive study of nail health, maintenance, and the art of manicure and pedicure. It equips learners with techniques to provide professional nail care, helping you to add a vibrant and artistic touch to your beauty services. 'Facial Treatments and Makeup Artistry' is another integral part of the Cosmetology Diploma. This part of the course empowers you to provide safe and effective facial treatments, and to master the art of makeup. You will learn about different makeup techniques and trends, and how to enhance facial features through expert application. The course also covers 'Hair Removal Techniques', teaching you various methods of hair removal and their application. It aims to give you a comprehensive understanding of safe and effective hair removal practices, ensuring you are well-prepared to offer these services. 'Beauty Nutrition and Wellness' is a unique aspect of this course. It teaches you how nutrition and wellness contribute to beauty, enabling you to provide holistic beauty advice to your clients. You will learn about the link between diet, exercise, stress management, and skin health, offering a more comprehensive service to your clientele. In 'Advanced Cosmetology Procedures', you will learn about the latest techniques and trends in the industry. This keeps you abreast with the latest advancements, enabling you to offer cutting-edge services and stay competitive in the rapidly evolving beauty industry. Effective 'Client Consultation and Communication' is a skill that every cosmetologist should possess, and it is thoroughly addressed in the Cosmetology Diploma. It equips you with essential communication and consultation skills, enabling you to understand client needs and provide tailored beauty solutions. Finally, 'The Business of Beauty' is a module that provides you with the knowledge and skills to start and manage a beauty business. It gives you a thorough understanding of the business aspects of cosmetology, ensuring that you are not just a cosmetologist, but a successful entrepreneur. Enrolling in the Cosmetology Diploma course is your first step towards a promising career in the beauty industry. It provides a comprehensive, up-to-date and practical education that equips you to excel as a beauty professional. Your journey to mastering the art and science of beauty begins here. What you will learn 1:Introduction to Cosmetology 2:Understanding Skin Science 3:Hair Science and Care 4:Nail Artistry and Care  5:Facial Treatments and Makeup Artistry 6:Hair Removal Techniques 7:Beauty Nutrition and Wellness 8:Advanced Cosmetology Procedures 9:Client Consultation and Communication  10:The Business of Beauty Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Golf Trainer Professional Diploma  Introducing the Golf Trainer Professional Diploma, a comprehensive online course designed to transform golf enthusiasts into skilled trainers. This all-encompassing programme provides a solid foundation in the sport, enabling learners to effectively teach and guide others on their golfing journey.  The Golf Trainer Professional Diploma covers a wide range of essential topics to ensure learners become well-rounded golf trainers. From understanding the basics of golf to advanced swing techniques, this online course equips participants with the knowledge and expertise required to excel in the world of golf training.  The course commences with an Introduction to Golf, which delves into the history, etiquette, and rules of the game. This foundational module sets the stage for learners to grasp the essential aspects of golf and appreciate its rich heritage.  Next, the Golf Equipment and Gear module provides an in-depth understanding of the various tools required for playing the sport. Participants will gain insights into selecting the right clubs, balls, and other essential equipment while ensuring that they can offer sound advice to their future clients.  Recognising the value of professional guidance, the Golf Trainer Professional Diploma includes a module on The Importance of Golf Lessons. This section emphasises the role of a golf trainer and the impact they can have on a player's progress and success.  In the Golf Fitness and Conditioning module, learners will discover how physical fitness and mental preparedness play a vital role in the sport. They will learn about exercises, stretches, and techniques to improve strength, flexibility, and stamina, ensuring optimal performance on the course.  The Golf Course Selection and Playing Partners module equips participants with the ability to choose the right course for their clients, taking into account factors such as difficulty level and location. Additionally, they will learn the importance of selecting suitable playing partners to enhance the overall golfing experience.  The Golf Swing Basics module forms the core of the Golf Trainer Professional Diploma, teaching participants the fundamental elements of a proper golf swing. They will explore grip, stance, posture, and alignment, enabling them to assist clients in developing a consistent and effective swing.  For those looking to further refine their skills, the Advanced Swing Techniques module offers a deeper understanding of complex swings and movements. Participants will learn how to analyse and improve their clients' techniques, ensuring continued progress and success on the course.  Mastering Putting is another critical aspect of the Golf Trainer Professional Diploma. This module covers various putting techniques, green reading, and the mental aspect of putting, enabling learners to teach clients the art of sinking that crucial putt.  Short Game Techniques are essential for any golfer looking to improve their overall performance. This module covers essential skills such as chipping, pitching, and lob shots, providing learners with the tools necessary to coach clients effectively in these critical aspects of the game.  Lastly, the Bunker Play and Course Management module teaches learners how to navigate challenging situations on the course, such as bunker shots and hazard management. Participants will learn how to devise strategies and tactics, ensuring their clients can successfully tackle any obstacle they encounter on the golf course.  In conclusion, the Golf Trainer Professional Diploma offers a comprehensive and engaging online learning experience for those passionate about golf and keen to share their knowledge with others. This course equips learners with the skills, techniques, and expertise necessary to become successful golf trainers and guide their clients on a rewarding journey through the world of golf.  What you will learn    1:Introduction to Golf  2:Golf Equipment and Gear  3:The Importance of Golf Lessons  4:Golf Fitness and Conditioning  5:Golf Course Selection and Playing Partners  6:The Golf Swing Basics  7:Advanced Swing Techniques  8:Mastering Putting  9:Short Game Techniques  10:Bunker Play and Course Management  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Tecar Therapy Diploma The Tecar Therapy Diploma course is a comprehensive online learning programme designed to equip learners with extensive knowledge and practical insights into the multifaceted field of Tecar Therapy. It is meticulously structured to suit individuals eager to understand and apply Tecar Therapy principles and practices in various professional settings, including sports, physical therapy, wellness, aesthetics, veterinary applications, and business. This programme provides a flexible learning pathway, allowing participants to explore and absorb the content at their convenience. Tecar Therapy is a revolutionary therapeutic modality, offering a distinctive approach to managing sports injuries, enhancing physical rehabilitation, promoting wellness and relaxation, and applying aesthetic medical procedures. In this course, participants explore its diverse applications, learning how it can be an effective tool for improving wellness and health in both humans and animals. Starting with the fundamentals, this course educates the learners on the underlying principles of Tecar Therapy, setting a strong foundation to explore its diverse applications. The knowledge acquired here will enable participants to recognise the versatility of Tecar Therapy and to employ it effectively in various sectors. In the sports injuries module, learners are exposed to the practical implementations of Tecar Therapy, exploring how it aids in the swift recovery of athletes by optimizing the body's natural healing processes. They also explore how it is applied in physical therapy and rehabilitation, witnessing its capacity to facilitate improved mobility and decreased pain in individuals undergoing recovery. The wellness and relaxation segment of the Tecar Therapy Diploma provides insights into how this therapy contributes to general wellbeing, promoting relaxation and reducing stress. Participants will discover its role in aesthetic medicine, learning how it can be employed to perform non-invasive aesthetic treatments, rejuvenating the skin and enhancing appearance. The course also extends into the field of veterinary medicine, elucidating the benefits and practicalities of using Tecar Therapy for treating animals. Here, participants uncover how this therapy can be a valuable addition to veterinary practices, improving the health and wellbeing of animals. Not only does the course cover the practical and theoretical aspects of Tecar Therapy, but it also integrates the business aspects, offering perspectives on how to incorporate Tecar Therapy into existing practices or establish a new venture centred around it. Participants will gain insights into the strategies to make Tecar Therapy a successful business endeavour. Furthermore, the course facilitates comparative learning, enabling participants to contrast Tecar Therapy with other therapeutic modalities. This comparative approach enhances the understanding of its unique benefits and applications, allowing for informed decisions on its utilisation in professional settings. The section on contraindications and precautions in Tecar Therapy ensures that participants are well-versed in the safe and effective application of this therapy. By knowing the limitations and risks associated with Tecar Therapy, practitioners can ensure optimal results while maintaining the highest standards of safety. Lastly, this diploma course enlightens participants about the future prospects of Tecar Therapy, addressing the innovations and advancements expected in this field. It helps in fostering a forward-thinking approach, preparing learners to adapt and evolve their practices in alignment with future developments in Tecar Therapy. In conclusion, the Tecar Therapy Diploma is an exhaustive online course, providing a profound understanding of the diverse applications of Tecar Therapy. It is a unique learning experience, enabling participants to gain the essential skills and knowledge to implement Tecar Therapy effectively and safely in various professional domains. Whether you are seeking to enhance your existing practice or embark on a new professional journey, this course is an invaluable asset in achieving your aspirations. What you will learn 1:Understanding Tecar Therapy 2:Tecar Therapy for Sports Injuries 3:Tecar Therapy in Physical Therapy and Rehabilitation 4:Tecar Therapy for Wellness and Relaxation 5:Tecar Therapy in Aesthetic Medicine 6:Tecar Therapy for Veterinary Applications 7:The Business of Tecar Therapy 8:Comparing Tecar Therapy to Other Modalities 9:Contraindications and Precautions in Tecar Therapy 10:The Future of Tecar Therapy Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Digital forensics plays a significant role in gathering valuable information about crimes and criminals. It is now one of the most potent weapons for the law enforcement department. If you are looking for a secure and exciting career, then digital forensics can be your call. The Certified Digital Forensics Examiner (CDFE) - Complete Video Training course will teach you the essential skills required to join this sector.  The Certified Digital Forensics Examiner (CDFE) - Complete Video Training course is ideal for building a solid foundation in digital forensics. The course will introduce you to the steps of digital forensic investigation. The easy to follow modules will educate you on the digital evidence protocol and forensic examination protocol. You will be able to develop the skills required for digital analysis, digital forensic reporting, digital evidence presentation etc. The course curriculum also covers lessons on cell phone, USB and PDA forensics. Through this Certified Digital Forensics Examiner (CDFE) - Complete Video Training course, you will get a clear understanding of digital forensics. After completing the course, you will receive a valuable certificate that will elevate your employability in the digital forensic industry. Join now and start building your skills.   Learning Outcomes  Familiarise yourself with the digital forensic investigation process Develop the essential skills for digital acquisition and analysis Understand the principles of digital evidence protocol and forensic examination protocol Enrich your knowledge of CFI theory Learn how to create digital forensic reports Gain in-depth knowledge of cell phone, USB and PDA forensics Who is this Course for? This Certified Digital Forensics Examiner (CDFE) - Complete Video Training course is for interested individuals who are preparing to pursue a career in the digital forensic sector. Requirements Our Certified Digital Forensics Examiner (CDFE) - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. You will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Assessment  At the end of the course, you will be required to sit an online test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.  Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this Certified Digital Forensics Examiner (CDFE) - Complete Video Training course, you will be able to build up accurate knowledge and skills to pursue a career in the following fields  Digital Forensic Examiner Security Analyst Security Consultant Cyber Security Engineer Forensic Computer Analyst Introduction FREE 00:13:00 Computer Forensic Incidents 00:28:00 Investigation Process 00:54:00 Disk Storage Concepts 00:30:00 Digital Acquisition & Analysis 00:24:00 Forensic Examination Protocols 00:25:00 Digital Evidence Protocols 00:21:00 CFI Theory 00:25:00 Digital Evidence Presentation 00:22:00 Computer Forensic Laboratory Protocols 00:33:00 Computer Forensic Processing 00:22:00 Digital Forensics Reporting 00:20:00 Specialized Artifact Recovery 00:46:00 Discovery and ESI 00:12:00 Cell Phone Forensics 00:21:00 USB Forensics 00:06:00 Incident Handling 00:36:00 PDA Forensics 00:23:00 Investigating Harassment 00:14:00 Mock Exam Mock Exam- Certified Digital Forensics Examiner (CDFE) - Complete Video Training 00:20:00 Final Exam Final Exam- Certified Digital Forensics Examiner (CDFE) - Complete Video Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Secretarial, PA & Office Administration Diploma course is designed for the people who want to exceed their

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in the Principles of Dementia Care Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in the Principles of Dementia Care Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in the Principles of Dementia Care bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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***24 Hour Limited Time Flash Sale*** Autism Step by Step: the Ultimate Guide for Families Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that in the UK, 1 in 100 children are diagnosed with autism? And that nearly 1 in 5 adults experience a mental health problem each year? Understanding these diverse conditions is crucial for anyone working with children, families, or in healthcare settings. This Autism training bundle equips you with the knowledge and skills to navigate these areas with confidence. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Autism Step by Step: the Ultimate Guide for Families bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle: Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 02: Win Customers Efficiently: Customer Service Diploma Course 03: Customer Relationship Management Course 04: Know Your Customer (KYC) Course 05: Diploma In Office Admin And Reception - Level 3 Course 06: Concierge Course 07: Hotel Management with Hotel Receptionist and Hospitality Management Course 08: Hotel & Hospitality Management Course 09: Hotel Management & Administrative Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical Support Course 16: Professional Waiter Diploma Course 17: Hospitality & Catering - Food Safety Course 18: Restaurant Management Course 19: Finance and Cash Management for Hospitality Course 20: Event Planner Course Course 21: Receptionist Skills Course 22: Conflict Resolution Course 23: Business Etiquette and Professional Behavior Course 24: Developing Interpersonal Skills Course Course 25: Decision Making and Critical Thinking Training Course 26: Call Centre Training Course 27: Effective Communication Skills Course 28: Time Management Course 29: Marketing Strategies for Business Course 30: Corporate Risk And Crisis Management With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. 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Free CPD Accredited Certificate upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Get a free student ID card with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Lifetime access to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training! Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.