4338 Essential Skills courses in Liverpool delivered On Demand

Gas safety isn't just a technical detail—it’s a serious matter that affects lives, properties, and businesses. This CPD-accredited Gas Safety course has been designed with clarity and responsibility in mind, ideal for anyone who wants to build awareness around gas hazards, understand safety measures, and stay informed about the latest industry regulations. Whether you work in facilities management, oversee property maintenance, or simply wish to boost your foundational knowledge, this course provides straight-talking guidance without the fluff. The content is entirely online and thoughtfully structured, so you can absorb vital safety information at your own pace and in your own space. From identifying warning signs to understanding key protocols around gas appliances, this course helps you develop a sharp understanding of safe practices. With a smart, no-nonsense approach, it’s geared for those who take safety seriously—and want to prove it with recognised CPD certification. Course Curriculum: Module 01: Gas Safety Legislation Module 02: Combustion Module 03: Transmission System: Pipes and Flues Module 04: Ventilation Module 05: Tightness Testing Module 06: Meter Regulator Check Module 07: Appliance Pressures and Gas Rates Module 08: Emergency Isolation Controls and Valves Module 09: Gas Safety Devices and Controls Module 10: Gas Warning Labelling Module 11: Emergency and Evacuation Procedures Module 12: Chimney Standards, Inspection and Testing Module 13: Gas Appliances and Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Gas Safety - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Gas Safety - CPD Accredited training.

Become proficient in phlebotomy with our comprehensive Phlebotomist Course. Gain essential skills in routine venipuncture procedures, infection control, and blood sample collection. Ideal for aspiring phlebotomists, healthcare professionals, and medical students.

The Commercial Management - CPD Accredited Course is designed for those aiming to enhance their understanding of the core principles and techniques essential to effective commercial management. This course offers a well-rounded insight into the strategies used to manage complex commercial operations, focusing on everything from contract negotiation to financial management. It is ideal for individuals looking to strengthen their skills and advance their careers in this dynamic field. Through carefully crafted content, the course delves into the various facets of commercial management, allowing participants to learn at their own pace. No prior experience is required, making it accessible for both newcomers and professionals who wish to refresh their knowledge. With a CPD accreditation, it provides formal recognition of your commitment to ongoing professional development, opening doors to further career growth and opportunities. Ideal for both individuals and businesses, this course provides a structured approach to mastering commercial management fundamentals, all within a flexible online learning environment. Course Curriculum: Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Commercial Management - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Commercial Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Management - CPD Accredited training.

In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.

They say actions speak louder than words—and in the world of body language, this couldn’t be truer. Whether you're navigating a negotiation or simply reading between the lines in a video call, understanding non-verbal cues gives you the edge. This CPD-accredited course peels back the layers of human behaviour to reveal how posture, gestures, and facial expressions convey messages even when words fall short. It’s all about making sense of the silent conversation happening around us, every day. Designed for learners from all backgrounds, this course offers structured insights into how body language influences perception, trust, and communication. Whether you're looking to enhance your interpersonal dynamics or simply want to know when someone’s fibbing during a Zoom call—this course equips you with the knowledge to read people with greater clarity. Flexible, accessible and jargon-free, it’s a fascinating journey into what we all say without saying a word. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Understanding the Basics Module 02: Non-Verbal Communication Module 03: Science of Body Language - Head-Part 1 Module 04: Science of Body Language - Head-Part 2 Module 05: Science of Body Language - Hand Module 06: Science of Body Language - Mid Body Module 07: Science of Body Language - Lower Body Module 08: Understanding People Module 09: Personality and Types of It Module 10: Digital Body Language Module 11: Use Body Language Module 12: Persuasion or Manipulation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 15 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The The Secrets of Body Language - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our The Secrets of Body Language - CPD Accredited training.

Looking to gain a solid grasp of accountancy without stepping foot in a classroom? This CPD-accredited online course is designed to walk you through the essentials of accounting with clarity and a bit of charm. Whether you’re brushing up on the basics or curious about cash flow and balance sheets, this flexible programme is tailored to suit learners who prefer structure without the stiff upper lip. From core accounting concepts to understanding ledgers and reports, each module is packed with expert-led insights designed to build confidence at your own pace. This course is ideal for those working in administration, finance, small business operations or simply anyone keen on understanding the numbers behind the scenes. You’ll be able to study from anywhere, anytime—without having to decode jargon or wrestle with complicated theories. With lifetime access and instant certification upon completion, it’s never been simpler to explore accountancy in a way that’s straightforward, informative and smartly delivered. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Accountancy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Accountancy - CPD Accredited training.

Ever sat in a meeting wondering if you’re meant to be taking notes or rewriting War and Peace? If your minutes often turn into minor novels, this CPD Accredited course is your quiet hero. Designed for admin professionals, secretaries, and personal assistants who’ve been gifted the sacred task of capturing the chaos of meetings, this course strips back the noise and gives you a clear, professional approach to minute taking—without the drama or doodles. Whether you're in a boardroom or joining via video call, you’ll learn how to create precise, readable, and useful minutes that people might actually want to read. From understanding what to listen for, to structuring your notes like a seasoned pro, this course offers a refreshingly sharp guide for anyone tired of guesswork and Googling. It’s efficient, insightful, and surprisingly satisfying—because your time is valuable, and so is your ability to write minutes that matter. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meetings, Decisions and Actions Module 05: Minute Taking Techniques Module 06: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking for Admin, secretarial & PA - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking for Admin, secretarial & PA - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking for Admin, secretarial & PA - CPD Accredited training.

Culture may not come with a user manual, but misunderstand it, and you’ll soon wish it did. This Cross-Cultural Awareness Training course helps you navigate international environments without unintentionally committing diplomatic blunders—or mistaking someone’s silence for agreement. From office emails to virtual meetings across time zones, cultural fluency isn't a luxury; it's the difference between smooth collaboration and an awkward shuffle of misread signals. Designed to broaden your intercultural perspective without the need to leave your desk, this CPD-accredited course unpacks cultural frameworks, communication nuances, etiquette etiquette (yes, that’s on purpose), and everything in between. Whether you're liaising with global teams, managing diverse clients, or simply tired of Googling "Is it rude to say this in Japan?", this course arms you with the knowledge to engage confidently and sensitively across cultures—without the guesswork or accidental faux pas. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Cross-Cultural Awareness Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Cross-Cultural Awareness Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cross-Cultural Awareness Training - CPD Accredited training.

Human Resources course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Human Resources. Our course starts with the basics of Human Resources and gradually progresses towards advanced topics. Therefore, each lesson of this Human Resources is intuitive and easy to understand. So, stand out in the job market by completing the Human Resources course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Human Resources course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Human Resources course. Requirements To enrol in this Human Resources course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Human Resources. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you passionate about healthcare administration and eager to embark on a rewarding career path? Look no further than our comprehensive Medical Secretary Diploma program! Designed to equip you with the essential skills and knowledge needed to excel in the dynamic world of medical administration, this course is your gateway to success in the healthcare industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Medical Secretary Diploma course, learners gain essential skills for working in medical settings. They start by understanding the role of a medical secretary and learning medical terminology, which helps in communication within the healthcare field. Information technology knowledge is provided to handle electronic health records efficiently. The course covers organizing and maintaining medical records and implementing effective filing systems. Students also learn to manage schedules and control stocks and supplies necessary for medical facilities. Emphasis is placed on workplace safety practices to ensure a secure environment. Confidentiality is stressed to maintain patient privacy and trust. Legal aspects and ethics are addressed to ensure compliance with healthcare regulations and uphold professional standards. Overall, this curriculum equips learners with the knowledge and skills needed to excel as medical secretaries while prioritizing patient care and safety. Course Curriculum Module 01: Introduction to Medical Secretary Module 02: Medical Jargon and Terminology Module 03: Information Technology in Health Care Module 04: Maintaining Medical Records Module 05: Effective Filing Systems in Medical Offices Module 06: Organise Schedules Module 07: Controlling Stocks and Supplies Module 08: Maintaining Workplace Safety Module 09: Confidentiality in a Medical Environment Module 10: Legal aspects and Ethics Learning Outcomes: Understand medical terminology and jargon for effective communication. Utilize information technology to streamline healthcare administrative processes efficiently. Maintain accurate medical records and implement effective filing systems. Organize schedules and appointments in a medical office environment. Manage stocks and supplies while adhering to workplace safety protocols. Uphold confidentiality and ethical standards in a medical secretary role. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring medical secretaries seeking comprehensive training. Individuals interested in healthcare administration roles. Those aiming to enhance their skills in medical terminology. Career changers transitioning into the healthcare sector. Professionals seeking specialized knowledge in medical office management. Career path Medical Secretary Administrative Assistant in Healthcare Medical Records Clerk Clinic Coordinator Health Information Technician Patient Services Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.