17058 ESS courses in London delivered Online

IELTS Exam Preparation Course Overview This IELTS Exam Preparation course is designed to equip learners with the essential skills needed to excel in the IELTS exam. Covering all four sections of the test—listening, reading, writing, and speaking—the course provides in-depth insights into the format and structure of the test. Learners will develop strong English language skills, ensuring they are well-prepared for each section of the exam. By the end of the course, learners will gain confidence in their ability to manage time, understand test requirements, and perform under exam conditions. With expert guidance and structured content, this course aims to help learners achieve their desired IELTS band score. Course Description This course delves into each component of the IELTS exam, helping learners understand its format and assess their strengths and weaknesses. The grammar modules focus on essential areas such as sentence structure, punctuation, and capitalisation to ensure learners can effectively communicate their ideas. The listening, reading, writing, and speaking modules are tailored to build specific skills required for each section of the exam, guiding learners through practice exercises and strategies for optimal performance. Through engaging lessons and mock tests, learners will gain a clear understanding of what is expected in the IELTS exam and how to approach each section with confidence. The course also includes practical advice on preparing for the test, managing exam stress, and performing well under timed conditions. IELTS Exam Preparation Curriculum Module 01: Introduction to IELTS Module 02: IELTS Test Format Module 03: Grammar for IELTS: Basics of Grammar Module 04: Grammar for IELTS: The Basics of Sentence Module 05: Grammar for IELTS: Structure of Sentence Module 06: Grammar for IELTS: Punctuation & Capitalisation Module 07: The Listening Section Module 08: The Reading Section [Academic] Module 09: The Writing Section [Academic] Module 10: The Speaking Section Module 11: IELTS [General Training] Module 12: IELTS Life Skills Module 13: What To Do Before The IELTS Test? Module 14: IELTS Full-length Practice Tests (See full curriculum) Who is this course for? Individuals seeking to achieve a high band score in the IELTS exam. Professionals aiming to meet English language proficiency requirements for work or study. Beginners with an interest in pursuing international education or career opportunities. Those preparing for the IELTS exam as part of their visa application process. Career Path International student in higher education. Migration consultant or advisor. Professional in need of an English language proficiency qualification. Candidate for job roles requiring IELTS certification for global organisations.

Air Cabin Crew Online Diploma Course Course Overview: The Air Cabin Crew Online Diploma Course provides a comprehensive introduction to the vital roles and responsibilities of cabin crew members. Covering key areas of aviation, including airline operations, regulatory standards, and emergency protocols, this course prepares learners for a dynamic career in the airline industry. With an emphasis on communication, safety, and customer service, students will develop essential skills needed for success in the fast-paced environment of air travel. Upon completion, learners will gain a thorough understanding of cabin crew duties and industry expectations, ensuring they are well-equipped for both the recruitment process and on-the-job requirements. Course Description: This course delves into the essential aspects of being an air cabin crew member, from understanding different airline structures to mastering the regulations that govern air travel. It covers the practicalities of a cabin crew career, such as recruitment preparation, interview techniques, and training procedures. Learners will also explore the layout of commercial aircraft, crew resource management, emergency protocols, medical first aid, and personal grooming expectations. The course offers a detailed exploration of communication skills necessary for passenger interaction, alongside the critical knowledge of aviation-related terminology, weather conditions, and safety procedures. By the end of the course, learners will have the knowledge and confidence to pursue a career in aviation. Air Cabin Crew Online Diploma Course Curriculum: Module 01: Introduction to Aircraft Cabin Crew Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management (See full curriculum) Who is this course for? Individuals seeking to pursue a career as cabin crew. Professionals aiming to develop their career in the aviation industry. Beginners with an interest in aviation or airline operations. Those aspiring to work in customer service within the air travel sector. Career Path: Cabin Crew Member Flight Attendant In-Flight Supervisor Airline Customer Service Representative Aviation Safety Coordinator

About Course Master Environmental Impact Assessment (EIA) and Champion Sustainable Development with This Online Course Unleash your potential to understand, assess, and mitigate the environmental impacts of development projects with our comprehensive Environmental Impact Assessment (EIA) online course. Dive deep into legal frameworks, methodologies, real-world case studies, and best practices in order to equip yourself with the knowledge and skills to navigate the EIA process from A to Z. EIA Learning Outcomes/Course Objectives: Grasp the fundamentals of EIA: Understand the principles, purpose, and importance of EIA in ensuring sustainable development. Master the legal and regulatory landscape: Navigate relevant environmental laws, regulations, and policies governing the EIA process. Navigate the EIA process with expertise: Implement best practices in every stage of the EIA process, from screening and scoping to impact assessment, mitigation measures, and public engagement. Integrate social and cultural considerations: Assess the social and cultural implications of projects and ensure equitable distribution of benefits and burdens. Evaluate biophysical impacts: Analyze the potential impacts of projects on air, water, soil, flora, fauna, and ecosystem services. Manage cumulative and indirect effects: Identify and address the broader implications of projects, including cumulative and indirect effects on the environment. Develop effective mitigation and enhancement measures: Formulate practical strategies to minimize negative impacts and maximize positive environmental outcomes. Engage stakeholders effectively: Foster meaningful public participation and incorporate stakeholder feedback throughout the EIA process. Craft comprehensive Environmental Management Plans (EMPs): Design robust EMPs to monitor environmental impacts, implement mitigation measures, and ensure compliance. Navigate review, auditing, and decision-making: Understand the review and auditing processes and prepare for informed decision-making on project proposals. Stay ahead of the curve: Explore emerging trends and innovations in EIA, ensuring your skillset remains relevant in an evolving field. Target Audience: Environmental professionals: Consultants, scientists, engineers, and policymakers involved in conducting or reviewing EIAs. Project developers and proponents: Gain insights into the EIA process and its implications for project planning and approvals. NGOs and community organizations: Equip yourselves with the knowledge and tools to advocate for sustainable development and participate effectively in the EIA process. Students and individuals passionate about sustainability: Build a strong foundation in EIA and contribute to positive environmental change. Requirements: Curiosity and interest in environmental issues. A passionate interest in understanding and addressing environmental challenges is essential for engaging with this course. Basic understanding of scientific concepts. Familiarity with fundamental science principles will enhance your comprehension of complex environmental processes. Willingness to learn and adapt. Embrace a commitment to exploring new ideas and staying updated on best practices in the evolving field of EIA. Enroll today and become an EIA champion! This in-depth online course empowers you to navigate the EIA process with confidence. It also ensures sustainable development and a healthier planet for all. What Will You Learn? Grasp the fundamentals of EIA: Understand the principles, purpose, and importance of EIA in ensuring sustainable development. Master the legal and regulatory landscape: Navigate relevant environmental laws, regulations, and policies governing the EIA process. Navigate the EIA process with expertise: Implement best practices in every stage of the EIA process, from screening and scoping to impact assessment, mitigation measures, and public engagement. Integrate social and cultural considerations: Assess the social and cultural implications of projects and ensure equitable distribution of benefits and burdens. Evaluate biophysical impacts: Analyze the potential impacts of projects on air, water, soil, flora, fauna, and ecosystem services. Manage cumulative and indirect effects: Identify and address the broader implications of projects, including cumulative and indirect effects on the environment. Develop effective mitigation and enhancement measures: Formulate practical strategies to minimize negative impacts and maximize positive environmental outcomes. Engage stakeholders effectively: Foster meaningful public participation and incorporate stakeholder feedback throughout the EIA process. Craft comprehensive Environmental Management Plans (EMPs): Design robust EMPs to monitor environmental impacts, implement mitigation measures, and ensure compliance. Navigate review, auditing, and decision-making: Understand the review and auditing processes and prepare for informed decision-making on project proposals. Stay ahead of the curve: Explore emerging trends and innovations in EIA, ensuring your skillset remains relevant in an evolving field. Course Content Environmental Impact Assessment Environmental Impact Assessment Legal and Regulatory Frameworks Legal and Regulatory Frameworks EIA Process and Methodologies EIA Process and Methodologies Social and Cultural Considerations Social and Cultural Considerations Biophysical Impact Assessment Biophysical Impact Assessment Cumulative and Indirect Effects Cumulative and Indirect Effects Mitigation and Enhancement Measures Mitigation and Enhancement Measures Public Participation and Stakeholder Engagement Public Participation and Stakeholder Engagement Environmental Management Plans (EMPs) and Monitoring Environmental Management Plans (EMPs) and Monitoring EIA Review, Auditing, and Decision-making EIA Review, Auditing, and Decision-making Best Practices and Case Studies Best Practices and Case Studies Emerging Trends in EIA Emerging Trends in EIA A course by Xpert Learning RequirementsCuriosity and interest in environmental issuesBasic understanding of scientific concepts Audience Environmental professionals: Consultants, scientists, engineers, and policymakers involved in conducting or reviewing EIAs. Project developers and proponents: Gain insights into the EIA process and its implications for project planning and approvals. NGOs and community organizations: Equip yourselves with the knowledge and tools to advocate for sustainable development and participate effectively in the EIA process. Students and individuals passionate about sustainability: Build a strong foundation in EIA and contribute to positive environmental change. Audience Environmental professionals: Consultants, scientists, engineers, and policymakers involved in conducting or reviewing EIAs. Project developers and proponents: Gain insights into the EIA process and its implications for project planning and approvals. NGOs and community organizations: Equip yourselves with the knowledge and tools to advocate for sustainable development and participate effectively in the EIA process. Students and individuals passionate about sustainability: Build a strong foundation in EIA and contribute to positive environmental change.

About Course Elevate Your Copywriting Skills to Persuasive Excellence with Advanced Copywriting Master the art of captivation with language and create distinctive, memorable promotions that drive results. In the world of marketing, words are your most powerful tools. With the right words, you can capture attention, arouse interest, and ultimately persuade your audience to take action. But crafting truly compelling copy requires more than just basic grammar and syntax. It demands an understanding of human psychology, the nuances of language, and the ability to weave your message into a captivating narrative. In this comprehensive Advanced Copywriting course, you will delve into the depths of persuasive writing and discover the secrets to creating copy that truly resonates with your target audience. Led by experienced copywriter, author, and marketing coach Marcia Yudkin, you will gain mastery over 25 advanced copywriting techniques that will transform your writing from ordinary to extraordinary. What You'll Learn: Harness the Power of Creative Wording: Master techniques like unexpected metaphors, sensory detail, and strategic teasing to ignite curiosity, earn trust, and spark a desire for your offerings. Avoid Creative Pitfalls: Learn to identify and avoid missteps that can misdirect, baffle, or overwhelm your readers, ensuring your message is delivered with clarity and impact. Gain Real-World Insights: Analyze 239 examples from actual marketing copy, spanning high-tech, small-business, and consumer brands, to solidify your understanding of effective and ineffective approaches. Explore a Comprehensive Toolkit: Discover a wide range of advanced techniques, including:The art of exaggeration without overstepping into hypeUsing comedic elements to delight and engage your audienceEmploying musicality in language to evoke emotions and convey sensationsHarnessing the power of questions to pique curiosity and encourage engagementUnleashing the power of vivid description to stimulate imaginations and drive salesDifferentiating metaphors from mixed metaphors for clear and effective communicationUnderstanding the importance of audience awareness in crafting persuasive copyUtilizing curiosity to captivate readers beyond bullet pointsEmploying the 'dimensionalizing difference' to clarify complex ideasDiscovering an often-overlooked ingredient that boosts credibility and strengthens your pitchRevitalizing predictable phrases with fresh perspectivesUnderstanding the power of twos and threes in specific techniquesRecognizing and harnessing the power of contrastApplying criteria for refining and polishing your final drafts Why This Course is Different: Plain English Explanations: Unlike other courses that rely on obscure terminology, Advanced Copywriting breaks down complex concepts into easy-to-understand explanations, ensuring you grasp the essence of each technique. Thorough Coverage: Rather than focusing on a few select techniques, this course delves into a comprehensive range of 25 advanced copywriting methods, providing you with a well-rounded arsenal of persuasive writing tools. Real-World Examples: Instead of relying on literary quotes, Advanced Copywriting draws from actual marketing copy, providing you with practical examples of how these techniques are applied in real-world scenarios. Unparalleled Depth: With over 200 short passages illustrating effective and ineffective copywriting practices, you'll gain a deep understanding of how to apply these techniques successfully. Who Should Enroll: Aspiring Copywriters: Elevate your copywriting skills from beginner to expert and learn the art of crafting compelling, persuasive copy that drives results. Seasoned Copywriters: Expand your repertoire of copywriting techniques and refine your skills to create even more impactful marketing materials. Marketers: Gain a deeper understanding of the power of words and how to effectively communicate your brand's message to your target audience. Business Owners: Learn how to create high-converting marketing materials that attract customers, generate leads, and boost sales. Enroll Today and Transform Your Copywriting Skills: Elevate your copywriting skills to new heights and become a master of persuasive writing. With Advanced Copywriting, you'll gain the knowledge and tools necessary to create captivating copy that resonates with your audience and drives results for your business. What Will You Learn? Understand how to use words creatively to attract and persuade customers Know 25 different word crafting techniques to attract attention, explain and trigger sales Get plenty of practice recognizing and assessing attempted creative word uses Have a library of 200+ vivid, real-world business examples to refer to in the future Course Content Introduction Course Preview Creative Techniques: Surprise Introduction Unexpected, Vivid Words Exaggeration Freshened Cliché Foreign Spice Puns Kicker Creative Techniques: Richness Adding Emotion Adding Sensory Language Adding Detail Comparison Metaphor Contrast Cultural References Authority Creative Techniques: Structure and Sound Repetition Parallelism Alliteration Sound Rhyming Triads Questions Creative Techniques: Content Strategies Scenario Anecdotes and Stories Teasing Naming Dangers to Avoid Overreach Huh? Tired Moves Refining Your Creation Word Order and Sentence Variety Verbs and Pronouns Length Vague Points and Hedges Tone Let's Review Test #1 Test #2 Conclusion Over and Out A course by Marcia Yudkin Marketing Coach, Introvert Advocate RequirementsNo prerequisites. Best for anyone who truly wants to succeed as a copywriter. Audience Aspiring copywriters ready to go beyond the basics Business owners or marketers who supervise copywriters Consumers who want to understand techniques in the marketing they consume Audience Aspiring copywriters ready to go beyond the basics Business owners or marketers who supervise copywriters Consumers who want to understand techniques in the marketing they consume

Overview TThe demand for skilled professionals in the plumbing industry is rapidly increasing, making it one of the most sought-after trades globally. The Professional Plumbing course is designed to equip you with essential plumbing skills and knowledge to excel in this hands-on career. From understanding pipe systems to mastering plumbing installation and maintenance, this course covers every crucial aspect of the plumbing trade. Throughout the course, you will learn about water systems, sanitation practices, and how to troubleshoot common plumbing issues. Gain expertise in plumbing regulations, safety standards, and using the latest plumbing tools and techniques to ensure efficiency and compliance. Whether you're starting your career or looking to advance in the plumbing industry, this course offers the foundation for success. Enrol today in the Professional Plumbing course and gain the practical knowledge required to excel as a plumbing technician or plumbing engineer. Start building a career in a thriving industry that offers stability and growth opportunities. So enrol in this course today to fast track your career ladder. Key Features of the Course: FREE Professional Plumbing CPD-accredited certificate Get a free student ID card with Professional Plumbing training (£10 applicable for international delivery) Lifetime access to the Professional Plumbing course materials The Professional Plumbing program comes with 24/7 tutor support Get instant access to this Professional Plumbing course Learn Professional Plumbing training from anywhere in the world The Professional Plumbing training is affordable and simple to understand The Professional Plumbing training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Professional Plumbing course. After successfully completing the Professional Plumbing course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Plumbing. It is available to all students, of all academic backgrounds. Requirements Our Professional Plumbing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Unlock a range of career opportunities with the Professional Plumbing course. Explore these rewarding paths: Plumbing Technician Plumbing Engineer Pipefitter Maintenance Plumber Sanitation Specialist Plumbing Supervisor Course Curriculum 12 sections • 12 lectures •Basic Components of Plumbing •Principles of Effective Plumbing Systems •Tools Used for Plumbing: •Process of Plumbing •Central Heating Systems •Domestic Cold-Water System •Hot Water System - Part 1 •Hot Water System - Part 2 •The Sanitation System and Repairs •Installation of a Domestic Rainwater System •Plumbing Projects Case Study •Plumbing Standards in the UK

Overview Dive into the exciting world of coding with our comprehensive Coding with Scratch course. From the very start, you’ll be introduced to the basics, including how to get started with Scratch, creating and manipulating sprites, and setting up engaging backdrops. As you progress, you'll explore essential coding concepts such as motion blocks, looks, sound, and events, giving you a solid foundation in coding fundamentals. The course continues with in-depth tutorials on control, operators, sensing, and variables, which are crucial for developing complex coding projects. A sample activity and guidance on creating your own sample activities will provide practical, hands-on experience. Perfect for beginners and those looking to enhance their coding skills, this course offers a structured approach to mastering coding with Scratch, equipping you with the tools to build your own interactive projects and games. So enrol in this course today to fast-track your career ladder. Key Features of the Course: FREE Coding with Scratch CPD-accredited certificate Get a free student ID card with Coding with Scratch training (£10 applicable for international delivery) Lifetime access to the Coding with Scratch course materials The Coding with Scratch program comes with 24/7 tutor support Get instant access to this Coding with Scratch course Learn Coding with Scratch training from anywhere in the world The Coding with Scratch training is affordable and simple to understand The Coding with Scratch training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Coding with Scratch course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Coding with Scratch. It is available to all students, of all academic backgrounds. Requirements Our Coding with Scratch is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Explore diverse career opportunities with our Coding with Scratch course: Junior Software Developer: £25,000 - £35,000 Game Designer: £28,000 - £40,000 Coding Instructor: £22,000 - £30,000 Interactive Media Designer: £30,000 - £45,000 Educational Technologist: £25,000 - £38,000 App Developer: £30,000 - £50,000 Course Curriculum 5 sections • 17 lectures • 01:54:00 total length •Meet your instructor: 00:01:00 •Article 1: 00:58:00 •Article 2: 00:10:00 •Getting Started with Scratch: 00:02:00 •Sprites: 00:03:00 •Backdrops: 00:02:00 •Motion blocks: 00:04:00 •Looks: 00:05:00 •Sound: 00:02:00 •Events: 00:04:00 •Control: 00:05:00 •Operators: 00:01:00 •Sensing: 00:05:00 •Variables: 00:03:00 •Sample Activity: 00:01:00 •How to make a sample activity: 00:08:00 •Assignment - Coding with Scratch: 00:00:00

Overview: This comprehensive course on Engineering Calculus Made Simple (Derivatives) will deepen your understanding of this topic. This comprehensive Engineering Calculus course covers all the critical facets of Engineering Calculus, equipping students with the essential knowledge of Engineering Calculus to oversee complex Engineering calculations seamlessly. From understanding Integration & Derivation to mastering Differential Calculus, this Engineering Calculus diploma offers a holistic approach to the dynamic world of construction management. After successful completion of this Engineering Calculus course, you can acquire the required skills in this sector. This Engineering Calculus Made Simple (Derivatives) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. Master key areas, of Engineering Calculus, and propel your career in this dynamic field. So enrol in this Engineering Calculus course today to fast-track your career ladder. Key Features of the Electrician (Electrical Training) with Electrical Engineering Bundle: FREE Electrician (Electrical Training) with Electrical Engineering CPD-accredited certificate Get a free student ID card with Electrician (Electrical Training) with Electrical Engineering training (£10 applicable for international delivery) Lifetime access to the Electrician (Electrical Training) with Electrical Engineering course materials The Electrician (Electrical Training) with Electrical Engineering program comes with 24/7 tutor support Get instant access to this Electrician (Electrical Training) with Electrical Engineering course Learn Electrician (Electrical Training) with Electrical Engineering training from anywhere in the world The Electrician (Electrical Training) with Electrical Engineering training is affordable and simple to understand The Electrician (Electrical Training) with Electrical Engineering training is entirely online Enrol as an electrician (electrical training) with the electrical engineering bundle today!! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Engineering Calculus Made Simple (Derivatives). It is available to all students, of all academic backgrounds. Requirements Our Engineering Calculus Made Simple (Derivatives) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 03:34:00 total length •Module 01: Introduction: 00:08:00 •Module 02: Functions: 00:24:00 •Module 03: Limits: 00:42:00 •Module 04: The Derivative: 00:40:00 •Module 05: Trig Identities: 00:22:00 •Module 06: The Squeeze Theorem: 00:31:00 •Module 07: The Derivative of Sin(x): 00:08:00 •Module 08: The Derivative of Cos(x): 00:10:00 •Module 09: Other Derivatives: 00:29:00 •Assignment - Engineering Calculus Made Simple (Derivatives): 00:00:00

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00

Overview In the dynamic world of property sales, becoming a successful estate agent requires more than just basic knowledge; it demands a comprehensive understanding of the industry. Our Real Estate Agents | Online Course offers an in-depth exploration of all essential aspects of real estate, equipping you with the skills needed to excel as an estate agent. From mastering property valuation and market analysis to learning advanced negotiation techniques, this course is designed to prepare you for a thriving career in real estate. Our online course provides flexible learning options, allowing you to gain expertise in key areas such as property management, client relations, and legal regulations affecting estate agents. With engaging content and practical insights, you'll develop the knowledge and confidence needed to navigate the real estate market and advance your career as a top-notch estate agent. Enrol today and take the first step towards becoming a successful real estate professional. Key Features of the Course: FREE Real Estate Agents CPD-accredited certificate Get a free student ID card with Real Estate Agents training (£10 applicable for international delivery) Lifetime access to the Real Estate Agents course materials The Real Estate Agents program comes with 24/7 tutor support Get instant access to this Real Estate Agents course Learn Real Estate Agents training from anywhere in the world The Real Estate Agents training is affordable and simple to understand The Real Estate Agents training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Real Estate Agents | Online Course course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Real Estate Agents | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Real Estate Agents | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 13 lectures • 07:30:00 total length •Module 1: Estate Agent: An Introduction: 00:04:00 •Module 2: Different Types of Estate Agents: 00:04:00 •Module 3: Getting Started on the Job: 00:04:00 •Module 4: Listing Property: Finding the Sellers: 00:05:00 •Module 5: Valuation Process: 00:05:00 •Module 6: Negotiating as Estate Agent: 00:05:00 •Module 7: Selling Property: Finding the Buyers: 00:05:00 •Module 8: Letting Property: 00:06:00 •Module 9: Technology for Estate Agents: 00:07:00 •Module 10: Regulation of Estate Agents: 00:05:00 •Additional Reading Materials - Real Estate Agents: 06:00:00 •Mock Exam - Real Estate Agents | Online Course: 00:20:00 •Final Exam - Real Estate Agents | Online Course: 00:20:00