16742 ESS courses in London delivered Online

Explore the intricate dynamics of family law with our comprehensive course: Family Law: Child Support, Equality and Divorce. Delve into the core aspects that shape modern family legalities, designed to equip you with essential knowledge and insights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course on Family Law, learners explore various aspects of relationships and legal responsibilities within families. They study the foundations and frameworks of family law, understanding its evolution and current practices. The course delves into the intricacies of marriage, civil partnerships, and cohabitation, including reasons for nullifying marriages. Learners examine divorce proceedings, focusing on how property and finances are managed during and after separation. They also learn about child custody arrangements, aiming to understand the best interests of the child. Child support laws and their implications are covered comprehensively, along with insights into addressing domestic violence within family contexts. The course further educates learners on the adoption process and introduces feminist perspectives, highlighting gender equality issues within family law. Overall, the curriculum equips learners with a thorough understanding of legal mechanisms governing families, emphasizing fairness, protection, and equality in diverse familial situations. Course Curriculum Module 01: Introduction Family Law 2021 Module 02: Framing Family Law Module 03: Marriage in Family Law Module 04: Civil Partnership and Cohabitation Module 05: Nullity in Marriage Module 06: Divorce and Family Law Module 07: Property and Finance on Divorce Module 08: Child Custody Module 09: Child Support and Family Law Module 10: Domestic Violence Module 11: Adoption Process Module 12: Feminist Perspectives on Family Law Module 13: Gender Equality in Family Law Learning Outcomes: Understand legal frameworks governing marriage and civil partnerships in family law. Analyze implications of divorce on property division and financial settlements. Examine child custody laws and their application in family disputes. Evaluate legal provisions for child support in different family scenarios. Investigate legal perspectives on domestic violence and its impact on families. Discuss adoption processes and the legal framework surrounding them. CPD 10 CPD hours / points Accredited by CPD Quality Standards Family Law: Child Support, Equality and Divorce 2:49:26 1: Module 01: Introduction Family Law 2021 13:34 2: Module 02: Framing Family Law 13:42 3: Module 03: Marriage in Family Law 09:47 4: Module 04: Civil Partnership and Cohabitation 10:26 5: Module 05: Nullity in Marriage 11:00 6: Module 06: Divorce and Family Law 13:38 7: Module 07: Property and Finance on Divorce 11:29 8: Module 08: Child Custody 08:10 9: Module 09: Child Support and Family Law 14:56 10: Module 10: Domestic Violence 14:55 11: Module 11: Adoption Process 16:13 12: Module 12: Feminist Perspectives on Family Law 14:18 13: Module 13: Gender Equality in Family Law 16:18 14: CPD Certificate - Free 01:00 Who is this course for? Law practitioners seeking expertise in family law dynamics. Social workers dealing with family legal issues. Counsellors supporting families through legal challenges. Advocates for gender equality in family law. Researchers studying family law and social justice issues. Career path Family Law Solicitor Family Mediator Child Custody Lawyer Domestic Violence Advocate Adoption Lawyer Legal Researcher Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock your potential and redefine your career path in the vibrant world of recruitment. Imagine mastering the art of connecting talented individuals with their dream roles, while driving businesses towards unparalleled success. Our comprehensive course offers you an in-depth journey through the intricacies of the recruitment landscape, from its rich history to the dynamic, evolving trends that shape the industry today. You'll delve into the core principles and strategies that underpin successful recruitment practices, gaining valuable insights into industry statistics and legislation. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Prepare to elevate your business acumen as you explore the essential components of developing a robust recruitment strategy. Learn the secrets to attracting top talent and managing candidates with finesse, while acquiring the skills needed to secure high-value clients. This course is designed to empower you with the knowledge and techniques required to excel in recruitment consulting, ensuring you have the tools to run a successful recruiting service. Transform your approach to recruitment and embark on a journey towards becoming an influential consultant in a competitive global market. Join us and start shaping the future of work today. Course Curriculum Module 01: History and Development of the Recruitment Industry Module 02: The UK Recruitment Industry Statistics Module 03: The Worldwide Employment Industry Module 04: The UK Recruitment Legislations Guide Module 05: Basics of Recruitment Module 06: Overview of the Recruitment Cycle Module 07: Developing a Business Strategy and Key Performance Indicators Module 08: Recruitment Strategy Module 09: Candidate Attraction Module 10: Candidate Management Module 11: Client Acquisition Module 12: How to Become a Successful Recruitment Consultant Module 13: How to Successfully Run a Recruiting Service Learning Outcomes: Understand the evolution of the recruitment industry and its global impact. Analyse UK recruitment statistics and their implications. Comprehend UK recruitment legislation and its application. Master the fundamentals and complete cycle of recruitment. Develop effective recruitment strategies and performance indicators. Learn techniques for successful candidate attraction and management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 5 Diploma on Recruitment Consultant 5:38:33 1: Module 01: History and Development of the Recruitment Industry 20:05 2: Module 02: The UK Recruitment Industry Statistics 15:38 3: Module 03: The Worldwide Employment Industry 27:38 4: Module 04: The UK Recruitment Legislations Guide 10:01 5: Module 05: Basics of Recruitment 22:54 6: Module 06: Overview of the Recruitment Cycle 22:13 7: Module 07: Developing a Business Strategy and Key Performance Indicators 35:14 8: Module 08: Recruitment Strategy 32:13 9: Module 09: Candidate Attraction 17:34 10: Module 10: Candidate Management 1:04:01 11: Module 11: Client Acquisition 34:59 12: Module 12: How to Become a Successful Recruitment Consultant 18:47 13: Module 13: How to Successfully Run a Recruiting Service 15:16 14: CPD Certificate - Free 01:00 15: Leave A Review 01:00 Who is this course for? Aspiring recruitment consultants. HR professionals seeking specialised recruitment knowledge. Business owners in the recruitment industry. Career changers interested in recruitment consulting. Recruitment team leaders and managers. Career path Recruitment Consultant Talent Acquisition Specialist Recruitment Manager HR Recruitment Coordinator Recruitment Business Partner Recruitment Agency Director Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Microsoft Excel - Beginner, Intermediate & Advanced Course Enrolling in a Microsoft Excel - Beginner, Intermediate & Advanced CPD Professional Course is pivotal in today's modern world. Microsoft Excel proficiency is indispensable across industries for data analysis, reporting, and decision-making. In the UK, Microsoft Excel skills are highly sought after, with job opportunities spanning various sectors, including finance, healthcare, and technology. Entry-level positions often require basic Microsoft Excel knowledge, while intermediate and advanced proficiency can unlock higher-paying roles with salaries ranging from £25,000 for beginners to over £40,000 for experienced professionals annually. The demand for Microsoft Excel expertise is increasing, with businesses relying on data-driven insights for strategic planning and operational efficiency. Whether for financial modeling, project management, or statistical analysis, Microsoft Excel proficiency enhances employability and career advancement prospects. As industries continue to evolve digitally, mastering Microsoft Excel is not just advantageous but essential for professionals aiming to thrive in the ever-competitive job market. Key Features This Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course Includes: This Microsoft Excel Course is CPD Certified Free Certificate from Reed CIQ Approved Microsoft Excel Course Developed by Specialist Lifetime Access Course Curriculum Microsoft Excel Course: Module 01: Microsoft Excel 2019 Enhanced Features Module 02: Introduction to Microsoft Excel Module 03: Performing Mathematical Operations Module 04: Adjusting a Worksheet Module 05: Formatting Data in a Worksheet Module 06: Printing in Microsoft Excel Module 07: Workbook Management Techniques Module 08: Utilizing Functions Module 09: Data Management Techniques Module 10: Data Analysis Methods Module 11: Visual Representation with Charts Module 12: Mastering PivotTables and PivotCharts Module 13: Managing Multiple Sheets and Workbooks Module 14: Utilizing Lookup Functions and Formula Auditing Module 15: Sharing and Securing Workbooks Module 16: Automation in Microsoft Excel Module 17: Creating Sparklines and Geographic Data Visualization Learning Outcomes Microsoft Excel Course: Identify and utilize new features in Microsoft Excel 2019 effectively. Perform complex calculations and manipulate data efficiently in Microsoft Excel. Apply formatting techniques and create professional-looking spreadsheets. Analyze and interpret data using advanced functions and tools in Microsoft Excel. Construct dynamic charts, pivot tables, and visual representations of data. Automate tasks and enhance productivity through Microsoft Excel's advanced functionalities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Excel course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Microsoft Excel. Moreover, this course is ideal for: Beginners seeking comprehensive Microsoft Excel skills Intermediate users aiming to enhance proficiency Advanced users desiring mastery of Microsoft Excel functionalities Professionals in various fields requiring data management expertise using Microsoft Excel. Individuals pursuing career advancement opportunities using Microsoft Excel Students preparing for roles involving data analysis and reporting in Microsoft Excel. Requirements There are no requirements needed to enrol into this Microsoft Excel course. We welcome individuals from all backgrounds and levels of experience to enrol into this Microsoft Excel course. Career path After finishing this Microsoft Excel course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Microsoft Excel are: Data Analyst - £30K to 50K/year. Financial Analyst - £35K to 60K/year. Business Intelligence Analyst - £40K to 70K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take our course "Criminal Psychology: Criminal Intelligence Analysis" to learn the mysteries of criminal behaviour. Explore research methodologies, dive into the principles of intelligence analysis, and learn about criminal psychology. Learn how the criminal justice systems in Wales and England operate, develop your abilities as a criminal intelligence analyst, and make use of cutting-edge technology. With this extensive course, you will gain the information and skills necessary to succeed in the field of criminal intelligence, covering everything from intelligence-led policing to decision-making and counterterrorism. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Students in this course will learn how to analyse crime data and gain an understanding of criminal behaviour through Criminal Intelligence Analysis. They will learn research methods and techniques to study crimes effectively. Students will explore criminal psychology and gain insights into how criminals think and behave. The course covers the workings of the criminal justice system in England and Wales, focusing on laws and procedures. Learners will develop essential skills and competencies needed for a career in criminal intelligence analysis, such as critical thinking and decision-making. They will also learn to use modern technology and tools to analyse crime data. The course includes training in intelligence-led policing, where students will learn to use intelligence to guide police strategies. Additionally, there is a focus on counterterrorism, teaching students how to use intelligence analysis to prevent terrorist activities. Overall, students will be equipped with the knowledge and skills to work effectively in criminal intelligence and law enforcement. Course Curriculum: Module 01: Introduction to Intelligence Analysis Module 02: Research Methods in Crime Analysis Module 03: Understanding Criminal Psychology Module 04: The Criminal Justice System in England and Wales Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Technology in Criminal Intelligence Analysis Module 08: Intelligence-Led Policing Module 09: Decision Making in Criminal Intelligence Analysis Module 10: Counterterrorism and Criminal Intelligence Analysis Learning Outcomes: Understand principles of intelligence analysis in crime contexts. Apply research methods to crime analysis tasks effectively. Analyse criminal psychology theories and their applications. Comprehend the criminal justice system in England and Wales. Develop skills for effective criminal intelligence analysis. Utilise technology for enhanced criminal intelligence analysis. CPD 10 CPD hours / points Accredited by CPD Quality Standards Criminal Psychology : Criminal Intelligence Analysis 2:08:16 1: Module 01: Introduction to Intelligence Analysis 11:59 2: Module 02: Research Methods in Crime Analysis 15:48 3: Module 03: Understanding Criminal Psychology 21:32 4: Module 04: The Criminal Justice System in England and Wales 11:19 5: Module 05: Criminal Intelligence Analysis 12:38 6: Module 06: Criminal Intelligence Analyst - Skills and Competencies 09:09 7: Module 07: Technology in Criminal Intelligence Analysis 11:10 8: Module 08: Intelligence-Led Policing 11:24 9: Module 09: Decision Making in Criminal Intelligence Analysis 10:06 10: Module 10: Counterterrorism and Criminal Intelligence Analysis 12:11 11: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in criminal intelligence analysis. Those pursuing careers in law enforcement. Professionals in the criminal justice system. Students studying criminology or related fields. Individuals aiming to enhance analytical skills in crime contexts. Career path Criminal Intelligence Analyst Crime Analyst Intelligence Officer Counterterrorism Analyst Police Detective Security Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Picture yourself stepping into the vibrant world of healthcare, where every interaction counts, every decision impacts lives, and every day brings new challenges and triumphs. Our comprehensive diploma equips you with the knowledge and insight to thrive in the dynamic realm of pharmacy. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the rich tapestry of pharmacy's evolution, understanding its roots and the pivotal role it plays in modern healthcare. Explore the intricacies of teamwork, honing your ability to collaborate seamlessly within a diverse and driven pharmacy team. Uncover the art of training and coaching, mastering the skills to elevate yourself and others to excellence. As you immerse yourself in the standards upheld by pharmacy professionals, you'll discover the profound impact of ethical practice and responsibility. Embrace the essence of pharmacy practice, from clinical skills to the nuanced art of prescribing. Learn to navigate the complexities of medication supply with precision and care, ensuring every patient receives the support they need. Prepare to be the first line of defence, equipped to respond to symptoms with compassion and expertise. Embark on a journey that transcends mere education - join us and become a vital pillar in the healthcare landscape, where your dedication and knowledge make a tangible difference in countless lives. Course Curriculum Module 01: Introduction to Pharmacy Module 02: History and Development of Pharmacy Module 03: The Pharmacy Team Module 04: Training of the Pharmacy Team Module 05: Coaching and Evaluation of the Pharmacy Team Module 06: Standards for Pharmacy Professionals Module 07: Guidance to Support the Standards for Pharmacy Professionals Module 08: The Rights and Responsibilities of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Learning Outcomes: Understand pharmacy history, development, and professional standards. Demonstrate effective teamwork and communication within a pharmacy setting. Implement training, coaching, and evaluation strategies for pharmacy teams. Adhere to legal and ethical responsibilities in pharmacy practice. Develop clinical pharmacy skills and offer enhanced services to patients. Respond appropriately to symptoms and prescribe medication within guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 5 Diploma on Pharmacy Assistant 6:33:25 1: Module 01: Introduction to Pharmacy 12:25 2: Module 02: History and Development of Pharmacy 16:22 3: Module 03: The Pharmacy Team 13:26 4: Module 04: Training of the Pharmacy Team 27:00 5: Module 05: Coaching and Evaluation of the Pharmacy Team 08:51 6: Module 06: Standards for Pharmacy Professionals 17:57 7: Module 07: Guidance to Support the Standards for Pharmacy Professionals 59:15 8: Module 08: The Rights and Responsibilities of Pharmacy Professionals 37:30 9: Module 09: Pharmacy Practice 31:20 10: Module 10: Clinical Pharmacy Skills 51:30 11: Module 11: Offering Enhanced Services 38:19 12: Module 12: Prescribing 31:43 13: Module 13: Supplying Medication 24:30 14: Module 14: Responding to Symptoms 22:17 15: CPD Certificate - Free 01:00 Who is this course for? Aspiring pharmacy assistants seeking comprehensive training. Individuals interested in clinical pharmacy and patient care. Pharmacy technicians aiming to enhance their skills and knowledge. Healthcare professionals transitioning into pharmacy-related roles. Anyone pursuing a career in pharmaceutical services. Career path Pharmacy Assistant Pharmacy Technician Clinical Pharmacist Pharmacy Manager Pharmaceutical Sales Representative Pharmacy Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of food safety and compliance with our comprehensive Level 3 HACCP Online Training. Whether you're looking to advance your career or ensure your organization meets rigorous food safety standards, this course is designed to equip you with the essential skills and knowledge. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will explore the principles and practical applications of HACCP (Hazard Analysis Critical Control Point) in ensuring food safety. They will understand how to develop and manage a HACCP system, including planning, hazard analysis, and establishing critical control points. Participants will learn to set critical limits and monitor control points effectively to prevent food hazards. The course covers implementing and verifying HACCP systems, as well as establishing corrective actions and maintaining proper documentation. Additionally, learners will gain insights into food safety legislation related to HACCP and alternatives to traditional HACCP methods. By the end, participants will be equipped with the knowledge to identify food safety hazards and create robust HACCP systems to safeguard against them in various food-related environments. Course Curriculum Module 01: An Introduction to HACCP Module 02: Planning a HACCP System Module 03: Hazard Analysis Module 04: Establishing Critical Limits Module 05: Establishing Critical Control Point Monitoring Requirements Module 06: Critical Control Point Identification Module 07: Implementing the HACCP System Module 08: Verification of the HACCP System Module 09: Establishing Corrective Actions Module 10: Documentation Module 11: HACCP and Food Safety Legislation Module 12: HACCP Alternatives Module 13: Food Safety Hazards Module 14: Creating the HACCP System Learning Outcomes: Understand HACCP principles and their importance in food safety management. Plan and design a HACCP system tailored to specific food processes. Identify potential hazards and assess their significance in food production. Establish critical limits and monitoring procedures for control points effectively. Implement and maintain a HACCP system in compliance with food safety regulations. Evaluate and document HACCP systems, ensuring accuracy and completeness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 HACCP Online Training 3:27:57 1: Module 01: An Introduction to HACCP 10:21 2: Module 02: Planning a HACCP System 26:39 3: Module 03: Hazard Analysis 09:43 4: Module 04: Establishing Critical Limits 12:21 5: Module 05: Establishing Critical Control Point Monitoring Requirements 10:16 6: Module 06: Critical Control Point Identification 06:38 7: Module 07: Implementing the HACCP System 06:05 8: Module 08: Verification of the HACCP System 21:42 9: Module 09: Establishing Corrective Actions 15:01 10: Module 10: Documentation 13:13 11: Module 11: HACCP and Food Safety Legislation 16:24 12: Module 12: HACCP Alternatives 09:51 13: Module 13: Food Safety Hazards 38:16 14: Module 14: Creating the HACCP System 10:27 15: CPD Certificate - Free 01:00 Who is this course for? Food safety managers and supervisors in food production facilities. Quality assurance professionals in the food industry. Individuals pursuing careers in food safety management. Compliance officers responsible for food safety regulations. Employees involved in food production and processing. Career path Food Safety Officer Quality Assurance Manager Compliance Auditor Food Production Supervisor Regulatory Affairs Specialist HACCP Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enrolling in a Social Housing Management Training Course is crucial in today's world, especially with the growing demand for affordable housing. Learning the ins and outs of social housing, from tenant selection and management to handling anti-social behaviors, equips you with the skills necessary to make a positive impact in communities. This training is essential for anyone looking to pursue a career in social housing management, as it prepares you to manage rental incomes, maintain safety and security, and engage with residents effectively. With a solid foundation in social housing, you'll open up numerous job opportunities in the UK, where social housing managers can earn an average salary of £30,000 to £40,000 per year. The social housing sector is expanding, with a projected growth of 3-5% annually, reflecting the increasing need for professionals in this field. By completing this Social Housing Management Training course, you'll gain valuable skills that not only enhance your professional career but also contribute to improving living conditions and community well-being. Join this growing sector and make a difference with your expertise in social housing. Key Features: CPD Certified Social Housing Management Course Free Certificate from Reed CIQ Approved Social Housing Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Social Housing Module 02: Tenant Selection and Tenant Management Module 03: Resident Involvement in Social Housing Module 04: Managing Rental Income and Arrears Module 05: Dealing with Anti-Social Behaviours Module 06: Maintenance, Safety, and Security of Social Housing Module 07: Career Prospects of a Social Housing Manager Learning Outcomes: Understand the fundamentals of social housing management and its key principles. Learn effective tenant selection processes and tenant management strategies. Explore methods for resident involvement in social housing operations. Gain skills in managing rental income and addressing arrears. Develop strategies for dealing with anti-social behaviours in social housing. Ensure maintenance, safety, and security of social housing properties. CPD 10 CPD hours / points Accredited by CPD Quality Standards Social Housing Management Training 1:41:19 1: Module 01: Introduction to Social Housing Preview 07:11 2: Module 02: Tenant Selection and Tenant Management 14:42 3: Module 03: Resident Involvement in Social Housing 15:43 4: Module 04: Managing Rental Income and Arrears 12:34 5: Module 05: Dealing with Anti-Social Behaviours 20:25 6: Module 06: Maintenance, Safety, and Security of Social Housing 15:11 7: Module 07: Career Prospects of a Social Housing Manager 13:33 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This Social Housing Management Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Social Housing Management Training. Moreover, this course is ideal for: Aspiring social housing managers. Current housing officers seeking advancement. Local government employees. Community housing workers. Social service coordinators. Requirements There are no requirements needed to enrol into this Social Housing Management Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Social Housing Management Training course. Career path After finishing this Social Housing Management Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Social Housing Management Training are: Social Housing Manager Tenant Liaison Officer Housing Officer Community Housing Worker Rental Income Manager Maintenance Coordinator in Social Housing Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take our course "Criminal Psychology: Criminal Intelligence Analysis" to learn the mysteries of criminal behaviour. Explore research methodologies, dive into the principles of intelligence analysis, and learn about criminal psychology. Learn how the criminal justice systems in Wales and England operate, develop your abilities as a criminal intelligence analyst, and make use of cutting-edge technology. With this extensive course, you will gain the information and skills necessary to succeed in the field of criminal intelligence, covering everything from intelligence-led policing to decision-making and counterterrorism. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Students in this course will learn how to analyse crime data and gain an understanding of criminal behaviour through Criminal Intelligence Analysis. They will learn research methods and techniques to study crimes effectively. Students will explore criminal psychology and gain insights into how criminals think and behave. The course covers the workings of the criminal justice system in England and Wales, focusing on laws and procedures. Learners will develop essential skills and competencies needed for a career in criminal intelligence analysis, such as critical thinking and decision-making. They will also learn to use modern technology and tools to analyse crime data. The course includes training in intelligence-led policing, where students will learn to use intelligence to guide police strategies. Additionally, there is a focus on counterterrorism, teaching students how to use intelligence analysis to prevent terrorist activities. Overall, students will be equipped with the knowledge and skills to work effectively in criminal intelligence and law enforcement. Course Curriculum: Module 01: Introduction to Intelligence Analysis Module 02: Research Methods in Crime Analysis Module 03: Understanding Criminal Psychology Module 04: The Criminal Justice System in England and Wales Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Technology in Criminal Intelligence Analysis Module 08: Intelligence-Led Policing Module 09: Decision Making in Criminal Intelligence Analysis Module 10: Counterterrorism and Criminal Intelligence Analysis Learning Outcomes: Understand principles of intelligence analysis in crime contexts. Apply research methods to crime analysis tasks effectively. Analyse criminal psychology theories and their applications. Comprehend the criminal justice system in England and Wales. Develop skills for effective criminal intelligence analysis. Utilise technology for enhanced criminal intelligence analysis. CPD 10 CPD hours / points Accredited by CPD Quality Standards Criminal Psychology : Criminal Intelligence Analysis 2:08:16 1: Module 01: Introduction to Intelligence Analysis 11:59 2: Module 02: Research Methods in Crime Analysis 15:48 3: Module 03: Understanding Criminal Psychology 21:32 4: Module 04: The Criminal Justice System in England and Wales 11:19 5: Module 05: Criminal Intelligence Analysis 12:38 6: Module 06: Criminal Intelligence Analyst - Skills and Competencies 09:09 7: Module 07: Technology in Criminal Intelligence Analysis 11:10 8: Module 08: Intelligence-Led Policing 11:24 9: Module 09: Decision Making in Criminal Intelligence Analysis 10:06 10: Module 10: Counterterrorism and Criminal Intelligence Analysis 12:11 11: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in criminal intelligence analysis. Those pursuing careers in law enforcement. Professionals in the criminal justice system. Students studying criminology or related fields. Individuals aiming to enhance analytical skills in crime contexts. Career path Criminal Intelligence Analyst Crime Analyst Intelligence Officer Counterterrorism Analyst Police Detective Security Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

[Updated: 2024] Become a skilled pet caregiver with our comprehensive course bundle Pet First Aid : Dog First Aid. From emergencies to grooming, behaviour, and nutrition, master all aspects of pet care. Identify and respond to emergencies, groom and exercise pets, address behaviour issues, and create balanced diets. Enrol now and become an expert in providing top-notch care for your furry friends. This course starts with the basics of Pet First Aid and gradually progresses towards advanced topics. Therefore, each lesson of this Pet First Aid is intuitive and easy to understand. Main Course: Certificate in Pet First Aid at QLS Level 3 Free Courses: Course 01: Dog Care Course 02: Animal Behaviour Why would you choose the Pet First Aid: Dog First Aid course from Compliance Central: Lifetime access to Dog First Aid course materials Full tutor support is available from Monday to Friday with the Dog First Aid course Learn Dog First Aid skills at your own pace from the comfort of your home Gain a complete understanding of the Dog First Aid course Accessible, informative Dog First Aid learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Pet Dog First Aid bundle Study Dog First Aid in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Dog First Aid Course Curriculum Breakdown of the Pet First Aid : Dog First Aid Course Introduction Collapse & Unconsciousness Cardiopulmonary Resuscitation (CPR) Shock Bleeding Bandaging Fractures Seizures Choking & Drowning Heat Stroke & Hypothermia Burns & Scalds Poisoning Bites & Stings Common Emergencies Managing a First Aid Scenario Pet First Aid Kit Learning Outcomes Identify and respond to common pet emergencies with appropriate pet first aid. Perform CPR and assess collapse and unconsciousness in pets. Manage bleeding, bandaging, fractures, seizures, choking, and drowning in pets. Recognise the importance of a pet first aid kit and its contents. Understand and implement essential dog care practices, grooming, exercise, and hygiene. Interpret animal behaviour cues to address common issues in dogs effectively. Create balanced and suitable diet plans for dogs based on nutritional knowledge. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Certificate in Pet First Aid at QLS Level 3'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Pet First Aid : Dog First Aid Course will be particularly useful for: Pet owners Animal shelter volunteers and staff Veterinary assistants or technicians Pet groomers and dog walkers Dog trainers Pet store employees Animal lovers Requirements To enrol in this Dog First Aid course, all you need is a basic understanding of the English Language and an internet connection. Career path The Dog First Aid course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Dog First Aid. You can explore the job are following- First aid Trainer Pet walker Pet Day Care Assistant Pet Boarder Pet Sitter Pet Training Apprentice Certificates 3 CPD accredited Certificate of completion Digital certificate - Included Get 3 CPD accredited PDF certificate for Free.