16444 ESS courses in Leicester delivered Online

Data centre infrastructure course description This course provides a foundation in data centre infrastructure technologies. It begins with a tour of virtualisation and the impact of this on the network before moving on to the spine and leaf design, how it works and how to scale. Layer 2 technologies enabling this architecture are studied in terms of the impact on the data centre. The course then progresses onto how Layer 3 technologies such as BGP, EVPN and VXLAN are used in data centre networks. The course then studies interconnecting data centres finishing with a section on automation and orchestration of both underlay and overlay networks. What will you learn Explain the spine and leaf architecture Recognise the impact of virtualisation, containers and orchestration on the network Describe how the following technologies are used in data centres: Multi port aggregation Overlay networks MBGP, VRFs, EVPN VXLAN COOP Data centre infrastructure course details Who will benefit: Staff involved with Data centres. Prerequisites: Network fundamentals for engineers Duration 2 days Data centre infrastructure course contents What is Ethernet? Data centres versus enterprise networks. Servers, Blades, Racks, Clusters, Storage, Virtual Machines, Hosts, guests, containers, orchestration. Virtual switches. Distributed switches. Live migrations (e.g. vMotion). IP addressing and VM traffic. Data centre network architecture Spine leaf design. North south traffic, East West traffic, Scaling: Ports, bandwidth. N+1 redundancy, ratio East West optimisation, oversubscription. 2 tier versus 3 tier Leaf/Spine. Pods. Underlay, Overlay L2 technologies STP vs link aggregation vs multi link aggregation. LACP, LLDP, CDP. Scalability. VLANs and VLAN pruning. L2 design recommendations. Disabling STP on edge ports. L3 technologies Underlay, Overlay, VXLAN, VTEP, VXLAN overlay forwarding, EVPN, IS-IS, COOP, MP BGP, VRFs, EBGP, IBGP, AS numbers, route reflectors. Anycast gateways. MTU considerations-for data and control planes. BUM traffic. Data centre interconnects Pods, fabrics, multi pods, multi fabric, multi site. VXLAN with BGP/EVPN Data center interconnect. Cloud integration, Inter Site Networks. Automation Automation and orchestration, Zero touch provisioning, Devops, Netops, telemetry automated configuration for underlay and overlay, SDN.

ZigBee training course description A hands on course covering the entire ZigBee protocol stack. ZigBee operation, primitives and frame formats are covered in detail using software tools to test and analyse ZigBee commands and demonstrate how these affect the 802.15.4 MAC. Analysers are used to decode packet formats. What will you learn Describe the ZigBee architecture and applications. Explain the workings of ZigBee protocol stack including the 802.15.4, NWK, APS and ZDO sub layers. Describe in detail the ZigBee primitives and how they are used to pass data; make networks; join networks and repair networks. Secure ZigBee networks. ZigBee training course details Who will benefit: Technical staff requiring grounding in ZigBee including application engineers. Prerequisites: RF fundamentals. Duration 2 days ZigBee training course contents Wireless data overview What is 802.15.4 and ZigBee? WLAN, WPAN, Bluetooth vs. ZigBee. Markets. Applications and architecture. ZigBee demonstration. ZigBee Standards and technology The 7-layer model, IEEE WPAN standards overview, 802.15.4 & ZigBee, ZigBee alliance. ZigBee Protocol stack The ZigBee 5 layer model, The network (NWK) sub layer, Application support sub layer (APS), the ZigBee Device Object (ZDO). 802.15.4 Radio Frequencies, modulation, power, DSSS, BPSK/ O-QPSK, channels, symbols, chips and bit rate. 802.15.4 PHY PHY data transfer primitives. The PHY packet. PHY PIB management. 802.15.4 MAC layer The MAC layer overview, CSMA/CA, addresses, frame types, super frames, MAC layer: Data, Data control, Scan and join, PAN maintenance, MAC PIB. Hands on 802.15.4 frame analysis. ZigBee Topologies Point to point topology, star topology, cluster tree, wired integration. Hands on Building a ZigBee network. ZigBee frame formats General frame format, data frames, command frames. Hands on Analysing ZigBee frames. ZigBee NWK NWK data primitives: Request. Confirm. Indication. NWK management primitives: Network discovery, network formation. Permit joining. Start router. Join. Direct join. Leave. Reset. Sync. NWK database management. Hands on NWK analysis ZigBee APS Address mapping, matching devices, binding devices, binding tables. Hands on APS analysis. ZigBee ZDO Device roles, binding requests, initiating and responding, device discovery, service discovery, network management. ZDO Endpoint 0. ZigBee Security Security issues, security modes, MAC security, NWK security, APS security. Applications Writing ZigBee applications, application profiles, End points, Endpoint addressing, clusters of attributes, broadcasts. Hands on Sample ZigBee application.

Carrier Ethernet training course description Ethernet is now the interface of choice for nearly all networking. This comprehensive course looks at the ways carriers can provide this Ethernet interface for their WANs and MANs. The course assumes delegates already have a solid foundation in Ethernet switching and so concentrates on just the Ethernet technologies for Carrier Ethernet. What will you learn Describe the main Carrier Ethernet services. Evaluate transports for Carrier Ethernet. Explain how Ethernet can work over MPLS and SDH. Explain the Ethernet technologies used to enable Carrier Ethernet. Carrier Ethernet training course details Who will benefit: Network engineers. Staff working for carriers. Prerequisites: Definitive Ethernet switching for engineers. Duration 2 days Carrier Ethernet training course contents Introduction What is Ethernet? LANs, MANs, WANs, Ethernet and switches in the LAN. Traditional LAN/WAN integration, routers. The Ethernet interface for the WAN. Standards: IEEE, MEF, OIF, Ethernet Alliance. Carrier Ethernet Services E-line: EPL, EVPL. E-LAN: EP-LAN, EVP-LAN. E-Tree: EP-Tree, EVP-Tree. Ethernet Services attributes. Applications: Carrier Ethernet for businesses, Mobile backhaul. Multicasting. Service attributes Bandwidth profiles, bandwidth parameters, Class of Service, QoS, MTU, Protection mechanisms: STP, RSTP, MSTP, Link aggregation, G.8031, G.8032. Transporting Carrier Ethernet The main options. 'Pure' Ethernet, Ethernet over SDH, Ethernet over WDM, Ethernet over MPLS. Ethernet switching, addresses and MAC address tables. Carrier Ethernet access technologies. EFM. Ethernet over MPLS What is MPLS, MPLS-TE, MPLS-VPN, L2 VPNs, VPLS, VPWS. MPLS Fast Reroute. CET 'Pure' Ethernet, Provider bridging 802.1d, Provider Backbone Bridges 802.1ah. Traffic engineering 802.1Qay. Carrier Ethernet technologies 802.1ad VLAN stacking, 802.1AX Link aggregation. 802.1Q QoS. OAM Standards, layers, interworking

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Broadband access training course description ADSL is a broadband technology providing fast Internet access (amongst other applications) over existing telephone lines. This course covers an overview of the DSL family, what ADSL is through to how ADSL works. What will you learn Describe what ADSL is. Describe how ADSL works. Describe the ADSL architecture. Recognise the limitations of ADSL. List the elements required for an ADSL installation. Broadband access training course details Who will benefit: Network engineers and anyone who will be working with ADSL. Prerequisites: Intro to data communications & networking Duration 2 days Broadband access training course contents What is ADSL? Broadband definitions, OSI layer 1, ADSL services, WANS. ADSL features: always on, point to point, Asymmetric, speeds. ADSL benefits, xDSL family, standards, history, example DSL forum documents. ADSL architecture The big picture, The PSTN and telephones, Digital and analogue, PSTN and modems, ADSL vs. modem speeds, Block 1: Customer premises, Block 2: The last mile, Block 3: The exchange, Block 4: the core network. Customer premises Splitters, micro filters, splitter architectures, Splitterless ADSL, ADSL modems, USB, ADSL routers. The local loop ADSL PHY, Some basics, ADSL margins, speed implications, distances, RADSL, Line testing, whoosh tests, line coding, multiple channels, FDM, echo cancellation, Modulation: AM, FM, PM, QAM, QAM constellations, DMT, CAP, Framing, Superframes, fast data mode, interleaved mode, RADSL revisited. The exchange Local exchange ADSL items, DSLAMs, ADSL racks, Contention. The core network The role of the core network, ATM, ATM VPI/VCI, ATM cells, ATM layers, AAL5, RAS, Home gateways. ADSL and the higher layers Layer 2 choices, PPPoA, PPP, CHAP, Layer 4 and above, ADSL and ATM. Installing and configuring ADSL Choosing providers, line activation, hardware requirements, Configuring layer 1 and layer 2, Configuring IP. Summary ITU ADSL standards

Join us for an insightful masterclass that delves into the profound effects of neglect on a child's life. This session is meticulously designed for professionals working closely with children in various educational settings, providing essential knowledge and practical tools to identify, manage, and seek support for neglected children.

Certificate in Business and Commercial Law (CBCL) Why Attend This course is designed for professionals with little or no prior legal background but who are required to make organizational decisions involving legal matters. It will provide participants with the fundamental principles of commercial law, including commercial contracts and negotiation, sale of goods, intellectual property rights and employee relations. It also covers all the legal aspects of setting up a business, running a business and closing a business Participants will gain an in-depth understanding of international commercial law with emphasis on the common law system. Participants will have the opportunity to learn and analyze key legal issues regarding contracts and the business as a whole which they are likely to encounter within their organization.  Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Apply legal rules and principles to specific commercial situations through consideration of relevant case law Negotiate commercial contracts complying with commercial and legal requirements Increase profitability within their organization by selecting appropriate methods of distribution of goods Recognize and analyze how intellectual property rights affect their organization Evaluate and modify organizational employment practices complying with labor law requirements Target Audience This course is suitable for those with little or no formal training in commercial law yet would be required to understand the fundamentals of commercial law as it may directly impact their work. It will particularly benefit directors and executives who have direct responsibility for legal decisions within the organization. In-house council new to the region, and those working within a legal department, will also find this course highly beneficial. Target Competencies Drafting Contracts Contract Negotiation Understanding Commercial Terms Understanding Employment Law Implementing Organizational Employment Practices Understanding Intellectual Property Understanding corporate restructuring Understanding the effect of breach of commercial contract terms Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualifies for 4 elective CLPD points. Overview of commercial & business law Areas of commercial and business law Types of commercial contracts Commercial contracts in the civil law and common law systems Sources of English law Civil law v Common law Civil law in the GCC Formalities for a binding contract Elements required for an enforceable contract Rules for contract interpretation implied terms v express terms identifying risks and how to minimise risks Structure of a commercial contract Preliminary documents in international transactions Memorandum of Understanding/ Heads of Terms. Are they legally binding? Commercial implications Boilerplate/ miscellaneous provisions- the important but forgotten clauses- beware! Force majeure v Frustration Notices Set off No waiver Entire Agreement/ non- reliance clause Times is of the essence Assignment v Novation Governing law Common mistakes in choice of law Jurisdiction clause Exclusive v Non-exclusive Factors in deciding the jurisdiction clause International dispute resolution Litigation Importance of Alternative Dispute Resolution (ADR) Arbitration Mediations Conciliation Negotiation Remedies for breach of contract Damages Specific performance Injunctions Advantages and disadvantages of different business forms Types of business vehicles Sole trader Partnerships Limited Liability Partnerships Companies Cross Border Transactions Distributorship Agency Joint Venture Acquisitions Share purchase v Business purchase Apportioning risks and liabilities through warranties and indemnities Negotiating warranties and indemnities Corporate insolvency Tests identifying insolvency Consequence for directors who fail to react to insolvency Types of insolvency Administration Receivership Creditor Voluntary Liquidation Compulsory Liquidation Commercial Tort Tort of negligence Defamation Libel Slander Recent case law on defamation Managing risk Prevention is better than cure: Effective risk management Intellectual Property Rights management Types of Intellectual Property copyright trademark patent design rights confidential information Assignment v Granting a license The law of passing off Intellectual Property in the GCC Employment law issues in the common law systems and the GCC Types of employment contracts Grounds for dismissal Wrongful dismissal Redundancy Unfair dismissal Commercial real estate in the GCC Leasehold Freehold

RFID training course description This training course focuses on the technologies used in Radio Frequency Identification (RFID). What will you learn Describe the RFID architecture. Design RFID systems. Evaluate tag types. Recognise common RFID problems. RFID training course details Who will benefit: RFID technologists and system engineers. Prerequisites: RF fundamentals. Duration 2 days RFID training course contents What is RFID? Review of RF basics, what is RFID, RFID history, RFID base system architecture, frequency bands used by RFID, comparison with barcodes. RFID applications Supply chain, asset tracking, theft reduction, retail, access control, tolls. Tags Tag features, types of tag, passive and active, chips, read only, read write, affixing tags, selecting location to affix a tag, tag orientation and location, tag stacking, impact of rate of movement, tag data formats. Interrogators/readers Interrogation zones, interrogator types, antennas, read distance tests, multiple interrogators, synchronisation, dense interrogator environment issues. RFID peripherals. Standards and regulations Global regulatory requirements, regional regulatory requirements, ISO, ETSI, FCC, EPC, safety regulations/issues. Testing and troubleshooting Read rate problems, improperly tagged items, tag failure. RFID system design Antenna types, interference, antenna location and spacing, how many antennas? How many interrogators? tag types, grounding considerations, cabling, site diagrams.

Bluetooth training course description Bluetooth is used by many kids these days but is probably under-utilised in business environments. This hands on training course provides an overview of what Bluetooth is, how it works, what it can be used for and how to configure it on different devices. What will you learn Explain what Bluetooth is. Describe the Bluetooth protocol stack. Recognise the applications of Bluetooth. Configure Bluetooth. Bluetooth training course details Who will benefit: Anyone who needs to know more about Bluetooth. Prerequisites: None. Duration 2 days Bluetooth training course contents Classic Bluetooth Bluetooth overview Basics, standards, competing technologies. Bluetooth radio RF bands, power losses, frequency hopping. Bluetooth modulation PSK, DPSK, DPQSK. Bluetooth data transfer FH, TDD, FDMA, ACL, SCO, Bluetooth packets. Making connections Piconets, Scatternets, Pairing The protocol stack Baseband, Link Manager, L2CAP, SDP, GAP, RFCOMM. Profiles FTP, DUN, LAN, Synch, HDP, GOEP/OBEX etc. Security Authentication, authorisation, encryption, risks. Bluetooth Low Energy Introduction Bluetooth Smart and Bluetooth Smart Ready. BLE device types Design goals, terminology and core concepts. BLE usage models Presence detection, data broadcasting connectionless models, gateways. BLE architecture Controller, host, applications and stack splits. BLE protocol stack Link layer, HCI, L2CAP. BLE profiles GAP roles, models, procedures, security modes, data advertising. BLE security Pairing, bonding, data signing BLE applications Devices, services, profiles, peripherals

CWAP training course description This WiFi analysis course consists of hands-on learning using the latest enterprise wireless LAN analysis and troubleshooting tools. The course takes an in-depth look at the functionality of WLANs, intended operation of the 802.11 protocol and Wi-Fi Alliance specifications, WLAN frame formatting and structure, troubleshooting methodology, and protocol analysis. It also includes extensive training in modern spectrum analysis with a focus on advanced RF behaviour analysis, data collection methods, interpreting spectrum plots and charts, and understanding advanced features of WLAN spectrum analysers. What will you learn Analyse WiFi frames using Wireshark. Explain 802.11 protocol operation. Troubleshoot WiFi networks using Wireshark. Troubleshoot WiFi networks using spectrum analysers. CWAP training course details Who will benefit: Technical Network Staff Anyone looking to become a CWAP Prerequisites: Certified Wireless Network Administrator Duration 4 days CWAP training course contents Principles of WLAN Communication 802.11 Working Group, OSI reference model and the 802.11 PHY and MAC, Communication sublayers and data units, WLAN architecture components, Organization of station forwarding Addressing and internetworking operation, Modern WLAN product architectures. Physical (PHY) and MAC Layer Formats and Technologies Physical layer functions, Preamble function and format, Header purpose and structure, Analysis of PHY problems, Physical PPDU formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame components, MAC encapsulation, Fields and subfields of the MAC header, Frame Control, Frame types and subtypes and their uses, Addressing, Frame body, Data frame format, Control frame format, Management frame format, Information elements and fields. Beaconing and synchronization Scanning, Client state machine, 802.11 contention, QoS, Admission control, Band steering and airtime fairness mechanisms Fragmentation, Acknowledgments and Block acknowledgments, Protection mechanisms and backward compatibility, Power management, Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC), Security components, methods, and exchanges, Roaming procedures exchanges, Future protocol enhancements. 802.11n Transmit beamforming, Spatial multiplexing, Maximal Ratio Combining (MRC), Space-Time Block Coding, 40 MHz channels, Frame aggregation, HT-OFDM format, Modulation and Coding Schemes (MCS), HT frame formatting and more. Protocol Analysis Tools and Methodology Troubleshooting methodology, Protocol analyser types, Analysis NIC/adapter selection and constraints, Interpreting results based on location, Analyzer settings and features, Filtering and channel scanning, Interpreting decodes, Using advanced analysis features, Assessing WLAN health and behaviour factors, Evaluating network statistics, Troubleshooting common problems, Wired analysis to support wireless network issues. Spectrum Analysis Tools and Methodology Radio frequency behaviour review, Visualizing RF domains using spectrum measurement tools, Spectrum analyser types and operation, Analyser specifications and characteristics, Understanding spectrum data presentation, Interpreting plots and charts, Common WLAN spectrum analyser features, Identifying transmit patterns, Device classification and network impact, Recognizing transmit signatures. Hands on lab exercises Wireshark Setup, Use, and In-Depth Analysis Wireshark is fundamental to troubleshooting. Labs include: - Capabilities, configuration, and data display - Opening, collecting, saving, and modifying capture files. - Filtering traffic, and using colouring rules as analysis aides. - Live captures based on a set of desired collection criteria. - Identify and isolate network problems. - Conversation analysis. - Remote packet capture with an AP. Understanding Frame Components Familiarity with the frame structure and contents is essential in real -world troubleshooting efforts. Labs include: - Understanding the MAC header - Comparing the three major frame types and their subtypes - Analysing frame formats of individual frame types - Analysing 802.11n frame components - Additional information is reported by protocol analysers - Information not visible in protocol analysers Frame Exchanges Understanding frame exchange rules and behaviors is critical to identifying expected and unexpected. It is also necessary to understand what is normal so that aberrations can be properly troubleshot. Labs include: - Connectivity exchanges and sequences - Legacy and modern security exchanges - ERP and HT protection mechanisms - Power save behaviour - Acknowledgments, block acknowledgments, and supporting action frames - Dynamic rate switching - Band steering Troubleshooting Common Problems This lab exposes students to hands-on troubleshooting skills by setting up common problems in WLANs and allowing students to attempt to solve them. - Trouleshooting connectivity exchanges - Troubleshooting 802.1X and EAP exchanges - Troubleshooting roaming Spectrum Analyzer Setup, Use, and In-Depth Analysis Specifically, it will explore the plots and charts used to display spectrum data and how to interpret this data to define a transmitter's impact on the network. The following are covered: - Installing the analyser and using display and navigation - The 'RF perspective' provided by each plot and chart - Using built-in features and automated device identification - Characterizing the behaviours of an interference source - Assessing the impact of an interference source - Determining the impact of transmitter proximity on interference. - Identifying signatures of common transmitters - Remote spectrum analysis with an AP