17751 ESS courses in Glasgow delivered Online

Interview Skills: Ace the Interview Course Overview: "Interview Skills: Ace the Interview" is a comprehensive course designed to equip learners with essential strategies and techniques to excel in job interviews. Through this course, learners will gain a deeper understanding of interview dynamics, including how to present themselves confidently, handle common and challenging questions, and leave a positive impression on potential employers. The course is tailored to provide clear, actionable advice that can be applied to interviews across various industries. Whether you are preparing for your first job interview or looking to refine your skills, this course offers valuable insights to ensure you stand out in the competitive job market. Course Description: This course covers key areas of interview preparation, including how to craft a compelling self-presentation, research the company, and effectively answer both standard and tough questions. Learners will explore strategies for handling behavioural questions, demonstrating relevant skills, and creating lasting positive impressions. Each module is designed to progressively build knowledge, offering practical approaches to navigating interviews with confidence. The course also addresses the critical aspect of salary negotiations and provides insights on how to respond to sensitive questions. By the end of the course, learners will have honed their interview skills and be well-prepared for success in their job search. Interview Skills: Ace the Interview Curriculum: Module 01: Introduction Module 02: The Warm Up Module 03: The Core Module 04: Let’s Talk About Money Module 05: General Instructions (See full curriculum) Who is this course for? Individuals seeking to improve their job interview performance. Professionals aiming to advance their career through better interview techniques. Beginners with an interest in understanding the interview process. Anyone looking to refine their approach to job interviews. Career Path: Job Seekers Recruitment Coordinators Career Coaches HR Assistants Interview Preparation Consultants

Corporate Process & Maintenance Course Overview: The "Corporate Process & Maintenance" course provides a comprehensive understanding of core administrative and operational processes within a corporate environment. It covers essential tasks such as managing priorities, maintaining office resources, and effectively communicating expectations. Learners will develop the skills necessary to initiate and complete tasks efficiently while managing administrative responsibilities. The course is designed to enhance organisational abilities and foster professional growth, making it valuable for anyone aiming to streamline corporate operations and improve workplace productivity. By the end of the course, learners will be equipped with the skills to manage office processes with confidence and precision. Course Description: This course delves into key aspects of corporate maintenance and process management, focusing on improving office operations. Key topics include prioritising and completing tasks, mastering communication and expectation management, and leveraging email software for strategic purposes. Learners will explore how to maintain office resources, provide administrative services like document production, and handle meeting necessities. Throughout the course, learners will gain valuable insights into effective office management, improving both individual and organisational performance. The course is structured to facilitate a deep understanding of corporate processes and ensure learners are prepared to handle various office-related responsibilities with efficiency and clarity. Corporate Process & Maintenance Curriculum: Module 01: Responsibility For Initiating And Completing Tasks Module 02: Managing Priorities And Time Module 03: Communicating And Managing The Expectations Module 04: Strategic Approach & Use Of Email Software Module 05: Maintenance Of Office Resources Module 06: Providing Administrative Services: Document Production Module 07: Meeting Necessaries & Documents (See full curriculum) Who is this course for? Individuals seeking to develop their office management skills Professionals aiming to enhance their organisational efficiency Beginners with an interest in corporate operations Those looking to improve administrative capabilities in the workplace Career Path Office Administrator Executive Assistant Administrative Coordinator Operations Manager Office Manager

Excel 2016 Formulas and Functions Course Overview: This course is designed to provide learners with a comprehensive understanding of Excel 2016 formulas and functions. By covering essential tools and techniques, the course enables learners to confidently navigate the Excel environment and utilise formulas for data analysis, calculations, and reporting. With a focus on both fundamental and advanced functions, learners will gain the skills needed to streamline their tasks and improve efficiency in the workplace. The course’s practical value lies in its application across various industries, allowing professionals to enhance their data handling and reporting capabilities, making it an invaluable addition to any skill set. Course Description: The "Excel 2016 Formulas and Functions" course covers the core concepts of using Excel formulas and functions to manage and analyse data. It starts with the basics, such as SUM, AVERAGE, and IF functions, before advancing to more complex tools like VLOOKUP and conditional formatting.Through each module, learners will explore how to use these features to automate calculations, create dynamic reports, and manipulate datasets. The course offers a structured approach to mastering Excel, with clear guidance on how to use each function effectively in a business context. Learners will come away with the knowledge to work more efficiently in Excel, enabling them to make informed data-driven decisions and enhance productivity. Excel 2016 Formulas and Functions Curriculum: Module 01: Getting Started with Microsoft Excel 2016 Module 02: Basic Formulas and Functions Module 03: Formulas and Functions Activities (See full curriculum) Who is this course for? Individuals seeking to improve their Excel skills Professionals aiming to enhance their data analysis capabilities Beginners with an interest in data management and analysis Any other individuals looking to gain proficiency in Excel Career Path: Data Analyst Administrative Assistant Financial Analyst Business Analyst Project Coordinator

Course Overview This "Microsoft Power BI - Master Power BI in 90 Minutes!" course offers a concise yet comprehensive introduction to Power BI, empowering learners to quickly create and manage data dashboards. The course is designed for both newcomers and those looking to enhance their skills, covering essential topics to help users understand and utilise Power BI for data analysis and reporting. Upon completion, learners will gain the ability to design dynamic dashboards, manipulate data, and visualise trends, providing valuable insights for decision-making in various business environments. Course Description This course takes learners through Power BI’s core functionalities, starting with an introduction to the platform before advancing to building basic and sophisticated dashboards. Learners will explore key aspects such as data import, filtering, and the creation of interactive visuals. By working with live data, participants will develop an understanding of how to generate real-time reports, enhancing their ability to analyse data and derive insights. The course offers both beginner and advanced concepts, ensuring that all participants can apply what they’ve learned to real-world data scenarios. Upon completing the course, learners will feel confident in their ability to utilise Power BI to its full potential in any business context. Course Modules Module 01: Power BI - Introduction Module 02: Your First Power BI Dashboard Module 03: Your Advanced Power BI Dashboard with Real Live Data Module 04: Course Bonuses (See full curriculum) Who is this course for? Individuals seeking to enhance their data analysis skills. Professionals aiming to improve data visualisation and reporting capabilities. Beginners with an interest in business intelligence or data management. Anyone looking to gain insights into data-driven decision-making. Career Path Business Intelligence Analyst Data Analyst Data Visualisation Specialist Marketing Data Analyst Financial Analyst

Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive

Anger Management and Conflict Resolution Program Course Overview: The "Anger Management and Conflict Resolution Program" equips learners with essential skills to handle difficult situations with emotional intelligence and effective communication. This course focuses on managing anger and resolving conflicts in personal and professional settings. Learners will explore key strategies for recognising emotional triggers, adopting healthier coping mechanisms, and improving interpersonal relationships. By the end of the program, participants will be able to approach challenging situations calmly and with a clear focus, improving their overall emotional well-being and reducing stress. Course Description: This comprehensive course covers core concepts of anger management, conflict resolution, and emotional control. Learners will delve into techniques for identifying triggers, understanding the roots of anger, and developing effective strategies for conflict resolution. The course also addresses improving communication, active listening, and assertiveness skills. Participants will learn how to navigate workplace and personal conflicts, creating more harmonious environments. Through interactive modules, they will acquire the tools to de-escalate tense situations, promoting peace and cooperation in all areas of life. By the course's conclusion, learners will gain confidence in managing emotions and resolving conflicts with greater efficiency. Anger Management and Conflict Resolution Program Curriculum: Module 01: Anger Management Module 1 Module 03: Anger Management Module 2 Module 03: Anger Management Module 3 (See full curriculum) Who is this course for? Individuals seeking to improve emotional control in daily life. Professionals aiming to enhance their conflict management skills. Beginners with an interest in emotional intelligence and personal development. Managers and team leaders who want to foster a harmonious workplace. Career Path Conflict Resolution Specialist Human Resources Manager Customer Service Manager Mental Health Support Worker Team Leader or Supervisor

Goal Setting, Motivation, and Resilience for Life Course Overview: "Goal Setting, Motivation, and Resilience for Life" equips learners with the essential tools to master personal development. This course delves into the principles of goal setting, mental toughness, and resilience, offering practical strategies for overcoming challenges and achieving success. Learners will gain a deeper understanding of how motivation works and how to use it effectively in their daily lives. Upon completion, participants will have the skills to remain resilient in the face of adversity, set and accomplish meaningful goals, and develop a positive mindset that supports long-term success. Course Description: This course covers the science of mental toughness and the power of resilience, providing learners with the framework to build mental strength and navigate life’s challenges. Topics include positive thinking, visualisation techniques, building a resilient mindset, and managing stress effectively. Learners will also explore the role of goal setting in success and how to achieve personal growth. By studying the strategies behind mental fitness, learners will develop an expert understanding of how to cultivate long-lasting motivation. Ultimately, this course empowers learners to create and achieve their personal and professional goals while fostering a positive, resilient mindset. Goal Setting, Motivation, and Resilience for Life Curriculum: Module 01: Introduction Module 02: Science of Mental Toughness Module 03: Positive Thinking and Visualization Module 04: Building a Resilient Mindset Module 05: Surviving and Thriving with Stress Module 06: Goal Setting and Developing Expertise Module 07: Solving the Happiness Equation Module 08: Implementing Mental Fitness (See full curriculum) Who is this course for? Individuals seeking to improve personal resilience. Professionals aiming to develop better goal-setting strategies. Beginners with an interest in self-improvement and mental toughness. Anyone looking to build a more positive mindset for personal and career growth. Career Path: Personal development coach Motivational speaker Human resources consultant Well-being programme manager Corporate trainer Stress management consultant Life coach

Airport Customer Service and Operations Course Overview This course provides a comprehensive introduction to airport customer service and operational functions essential for smooth airport management. Learners will explore key areas such as passenger service, airport facilities, security protocols, emergency procedures, and weather-related operations. Designed to enhance understanding of both customer-facing roles and behind-the-scenes airport activities, the course equips participants with the knowledge to contribute effectively in a dynamic aviation environment. Upon completion, learners will be confident in identifying airport components, handling security operations, managing emergency situations, and appreciating sustainability initiatives, preparing them for diverse roles within the airport industry. Course Description Delving deeper into the multifaceted operations of airports, this course covers vital topics from the fundamentals of customer service to the complexities of airport infrastructure and security management. Learners will gain insight into the coordination required for effective security operations and the protocols followed during aircraft and airport emergencies. The course also addresses the impact of weather control and the growing importance of sustainable practices in airport operations. Through a structured and detailed learning experience, participants will develop the skills to support operational efficiency and deliver exceptional service within the fast-paced aviation sector, enhancing both personal competence and career potential. Airport Customer Service and Operations Curriculum Module 01: Airport Customer Service Module 02: Airport Components Module 03: Security Operations Module 04: Airport and Aircraft Emergency Situations Module 05: Weather Control Operations Module 06: Sustainable Airport Operation (See full curriculum) Who Is This Course For? Individuals seeking to build a career in airport customer service and operations. Professionals aiming to enhance their knowledge of airport management and security. Beginners with an interest in aviation and airport industry roles. Those planning to work in airport administration, passenger assistance, or related sectors. Career Path Airport Customer Service Agent Airport Operations Coordinator Security Officer in Aviation Emergency Response Officer Weather Operations Specialist Sustainability Coordinator in Airport Management

How to Save Children from Abuse Course Overview This course, "How to Save Children from Abuse," is designed to equip learners with the knowledge and strategies necessary to recognise and prevent various forms of abuse affecting children. Covering key areas such as neglect, bullying, and grooming, the course aims to raise awareness and provide insight into the warning signs and impacts of these issues. Learners will gain a deeper understanding of how to protect vulnerable children and contribute positively to their well-being. The course is essential for anyone seeking to make a difference in child protection and welfare, as it provides a comprehensive overview of safeguarding practices that can be applied in various professional and personal contexts. Course Description This course delves into the critical issue of child abuse, focusing on neglect, bullying, and grooming, and explores the psychological, emotional, and physical consequences of such experiences on children. Learners will explore effective preventative measures, as well as the signs of abuse that may often be overlooked. The course offers a structured approach to understanding these issues, examining relevant policies, laws, and frameworks that support child protection in the UK. By the end of the course, learners will have the skills to identify risks, take appropriate action, and contribute to creating safer environments for children. The course also offers access to additional resources, ensuring learners have the tools to enhance their knowledge in child protection. How to Save Children from Abuse Curriculum Module 01: Neglect and Abuse Module 02: Bullying Module 03: Grooming (See full curriculum) Who is this course for? Individuals seeking to understand child protection issues. Professionals aiming to enhance their safeguarding skills. Beginners with an interest in child welfare and protection. Parents and caregivers looking to improve their understanding of child safety. Career Path Child Protection Officer Safeguarding Coordinator Social Worker specialising in child welfare Youth Support Worker Educational Support and Welfare Professional

Compliance and Risk Management Diploma Level 5 Course Overview The Compliance and Risk Management Diploma Level 5 provides a comprehensive introduction to the fundamental principles of compliance and risk management. This course covers essential topics such as compliance audits, risk management processes, compliance ethics, and risk types, ensuring that learners gain a solid foundation in the field. Upon completion, learners will possess the knowledge and skills necessary to effectively manage compliance and risk in various organisations, enhancing their career prospects within compliance-focused roles. The course is suitable for professionals looking to upskill and those new to the field, offering valuable insights for practical application in today’s regulatory environments. Course Description This diploma-level course explores key concepts in compliance and risk management, beginning with an overview of compliance principles and progressing through modules that delve into specific areas, including risk identification, management strategies, and the ethics of compliance. The course will provide learners with a thorough understanding of compliance management systems (CMS), audit procedures, and the diverse types of risks organisations face. Learners will gain the expertise required to assess, mitigate, and manage risks while ensuring compliance with industry regulations. The curriculum includes real-world case studies and examples that will equip learners with the skills to tackle the challenges faced by businesses in maintaining regulatory adherence and managing risk exposure. Compliance and Risk Management Diploma Level 5 Curriculum Module 01: Introduction to Compliance Module 02: Five Basic Elements of Compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process (See full curriculum) Who is this course for? Individuals seeking to enter or advance in the compliance and risk management field. Professionals aiming to enhance their knowledge of compliance systems and risk strategies. Beginners with an interest in regulatory frameworks and risk management. Individuals seeking career growth within regulated industries. Career Path Compliance Officer Risk Manager Compliance Auditor Risk Analyst Regulatory Affairs Specialist Corporate Governance Advisor