15792 ESS courses delivered On Demand

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Why do some businesses thrive, while others die out of neglect? To encourage business growth an organization needs people who can come up with new ideas, sustainable business models, attainable financial projections and targeted business development plans that make a huge impact. In this course, we'll concentrate on the essentials of effective business development. You'll learn how to evaluate market opportunities, communicate business value and risks, and pitch new growth activities. Who is the course for This course is for students who are willing to start a new business as well as for Business owners who are looking for new frameworks that can help them take their business to an advanced level. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Graduates with Budget Planning for Business qualify to: Business Analyst Human resource generalist Operations Manager Marketing Specialist Venture into entrepreneurship Creating your own successful businesses from the ground up. Budget Planning for Business Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Budget Planning for Business 00:20:00 Final Exam Final Exam- Budget Planning for Business 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you like travelling many parts of the world? then this course is a must for you. This course will equip you with various aspects of travelling. This will teach you the appropriate skills and motivational approaches of enriching your life through travelling. This course will cover in depth knowledge, ideas and information necessary for travelling various parts of the world which will enhance your self-esteem, improve your confidence as well as will have a positive impact on your life. A lot of individuals feel they have left some of their aspirations behind in their quest to manage work and loved one's obligations. Individuals seeking the impetus to dust off their childhood dreams and undertake a fresh direction may often produce the spark they require through a travel adventure. If you wish to discover a fresh direction in life from travel, we think this course is ver essential for you. Who is the course for? This course is a motivational program intended for anyone and everyone. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Enrich Life Through Travelling Self Esteem 01:00:00 Get Out Of Your Comfort Zone 00:30:00 Be Different 00:30:00 Slow Down 00:30:00 Connect With Nature 01:00:00 Find Your Courage 01:00:00 Feel Hot! 00:30:00 Live Abundantly 00:30:00 Wrapping 00:15:00 Mock Exam Mock Exam-Enrich Life Through Travelling 00:20:00 Final Exam Final Exam-Enrich Life Through Travelling 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Want to start podcasting but don't know where to begin? Learn all the essential areas that you need to know about becoming a podcast host with one single course entitled Podcast Hosting Training. The podcast craze of the past several years reveals no signs of breaking down, rather it's expanding over time. Before you hasten into things, it's crucial to keep in mind that podcasts take a lot of effort, and energy to get going. We have composed this course to help you become a professional podcast host, and provide you with the direction from A to Z. Learn how to create, record, and publish your initial podcast and get the audience to listen to it. In addition to all of that, you will understand what it requires to be a talk show host or produce your show. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Podcast Hosting Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Podcast Hosting Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Blueprint 00:09:00 1 vs Group 00:06:00 Podcast Hosting 00:07:00 Syndicate Your Podcast 00:02:00 Module: 02 Podcast Structure 00:07:00 Reduce Your Podcast File Sizes 00:03:00 Transcribing Your Podcast 00:02:00 Editing Your Video with Free Softwares 00:01:00 Creating a Professional Background for $50 00:04:00 Module: 03 Tools I Personally Use for Recording 00:13:00 OBS Setup 00:10:00 The Perfect Webcam Settings 00:07:00 Voice Inflection for 2X Sales 00:17:00 Transcribing Your Work 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you interested in education finance? Then you will surely be benefited from this course. Description: Financial management is essential for everyone including students. Knowing the basics of education financial management is very helpful to anyone. In this course, you will know about the education financial basics and how it should be used in your life. Then you will also know how to get the education financial aid and find out about financial education for women seeking financial independence. You will also know the effects of economic downturn and demographics effect education financing. Who is the course for? Students wanting to go to college or university from low-income homes. Parents wanting to save money for their children's education. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Education Finance is a useful qualification to possess, and would be beneficial for the following: Students Graduates People looking for scholarships Institutions looking to provide scholarships Parents saving for children's education Chapter 01 Introduction To Education Finance 01:00:00 Chapter 02 How To Get Education Financial Aid 01:00:00 Chapter 03 Financial Education For Women 01:00:00 Chapter 04 Budgeting And Planning Towards Education Financing 01:00:00 Chapter 05 Tax Talk And Education Financing 01:00:00 Chapter 06 What Education Expenditure Planning Should Cover 00:30:00 Chapter 07 Effects Of Economic Downturn And How Demographics Effect Education Financing 00:30:00 Mock Exam Mock Exam- Diploma in Education Finance 00:20:00 Final Exam Final Exam- Diploma in Education Finance 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview Discover the many tried-and-true practices to help children and adults deal with Attention Deficit Hyperactivity Disorder (ADHD) with the ADHD Awareness course. This course will teach you about the consequences of ADHD on children and their families. In this comprehensive ADHD Awareness course, you will have a solid grasp of ADHD, including its symptoms and treatments. You will learn the many ways to help young adults cope with ADHD and identify how ADHD affects families. In addition, you will explore how ADHD affects attention and self-control and discover the many approaches to help someone with ADHD focus. You will also learn how to accommodate ADHD in school and explore how to provide the best learning environment for children with ADHD. Learning outcomes Deepen your understanding of ADHD awareness Identify the effects of ADHD in children and adults Learn how to recognize ADHD symptoms in a schooling environment Strengthen your knowledge of the cognitive approaches in ADHD Know how to support parents in their efforts to help their ADHD-affected child Who is this course for Anyone interested in learning the symptoms and coping strategies of ADHD is welcomed in this ADHD Awareness course. Teachers and parents facing difficulties in managing children with ADHD will find this course to be highly beneficial. Moreover, the skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable ADHD Awareness Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Teacher SEN or SENCO teacher Social care worker Job Centre advisor Child psychiatrist or therapist ADHD Awareness Module 01: Introduction to ADHD 00:14:00 Module 02: ADHD in Young and Adults 00:20:00 Module 03: ADHD in Family Settings 00:13:00 Module 04: ADHD in Educational Settings and Parent Training 00:20:00 Module 05: ADHD and Attention Difficulties 00:16:00 Module 06: Cognitive Approaches in ADHD 00:17:00 Module 07: The Organisation of Care for ADHD 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Garden is usually a space used for display, cultivation, and enjoyment of plants and other forms of nature. If you are someone who is planning to become an expert in gardening, then you are on the right page. Through this course, you will know garden design and landscaping. All these skills are essentials in creating the garden which you or your potential clients would prefer. Who is the course for? Professionals who want to have a new hobby such as gardening. Anyone who wants to know to manage their life and work balance. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Garden Design & Landscaping Course would be beneficial for the following careers: Garden Management Staff Horticulturist Hobbyist Landscape Artist. Garden Design & Landscaping Module 01: Gardening Basics 00:40:00 Module 02: Fertilisers and Pest Control 00:20:00 Module 03: Low Maintenance Gardening and Garden Security 00:20:00 Module 04: Principles of Garden Design 01:00:00 Module 05: Garden Design Plans 00:25:00 Module 06: Examples of Planting Plans 00:10:00 Module 07: Planting Techniques 00:10:00 Module 08: Garden Irrigation 00:20:00 Module 09: Garden Lighting Design 00:15:00 Module 10: Turfing a Lawn 00:15:00 Mock Exam Mock Exam- Garden Design & Landscaping Course 00:20:00 Final Exam Final Exam- Garden Design & Landscaping Course 00:20:00 Refer A Friend Refer A Friend 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Performing basic word processing functions is essential to utilize the Microsoft Word 2007. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Word 2007. You will learn how to select text; use drag and drop function, and even using how to cut, copy, and paste into your document. You will know all about the basic Word's interface and utilize the basic functions this program could offer. Who is the course for? Professionals who want to learn about the Microsoft Word 2007 People who have an interest in the basics and features of the Word 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 2007 for Beginners course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager Microsoft Word 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Word 2007 for Beginners 00:00:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Keyword research is the first step in the SEO copywriting process and an essential part of any SEO strategy. Before you write your website content you need to think about which search terms you want to be found for and this means getting inside people's heads to find out which words they use when searching.  The SEO Keyword Research Course starts with the fundamentals and work our way into the advanced (and underutilized) strategies that will give your business an edge over the competition. Through the course you'll have a complete keyword list. You'll know what keywords your audience uses to find you. You'll optimize for the keywords you have the best chances of ranking top 3 with. You'll be able to analyze keyword data and fine-tune your strategy. You will learn pr Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? SEO Keyword Research Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SEO Keyword Research Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:02:00 Difference Between Short & Longtail Keywords 00:06:00 What Are Local Keywords 00:02:00 Research vs Buyer Keywords 00:06:00 Google Auto Complete Search Engine 00:02:00 Module: 02 Free Software Walkthrough 00:03:00 Using Keyword Planner 00:05:00 Keyword Planner Sorting 00:10:00 LongTail Pro Keyword Research 00:10:00 KW Finder Keyword Research 00:05:00 Free Keyword Search Volume Tool 00:01:00 Mouse Recorder 00:04:00 Module: 03 How to Deliver Keyword Research as a Freelancer 00:10:00 Optimize an Article 00:20:00 Optimize Readability 00:08:00 WordPress Permalink Settings 00:01:00 Yoast Real-Time Analysis for Any Site 00:02:00 Real-Time Ranking Case Study 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A successful action plan is a map to attain the desired goal. It is a life enhancement tool. Before carrying out any major work, an action plan is a must. This course will give the students the life changing lessons of how to create an appropriate action plan in any important step of their life. This is a perfect course for students to learn the important skills for creating an appropriate action plan before starting any project as having a proper action plan is a key to succeeding in anything. As with life, detours happen. When the detours and road blocks occur, be flexible, embrace them, gain more knowledge, practice the skills you have learned and move on. Enroll in this course and learn all the essentials of creating a successful action plan. Who is the course for? Professionals, students, and basically anyone who want to be expert in creating action plan Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Action Plan Creating Course will be useful and would be beneficial for every kind of occupations and careers like: Employees General Managers Management Directors Students Top Executives And Much More. Action Plan Creating Course Putting Together An Action Plan 00:30:00 Preparation For The Meeting 00:15:00 The Game Plan 00:15:00 About Visualisation 00:30:00 Using Visualisation For Goal Setting 00:30:00 Staving Off Resistance 00:15:00 Assertiveness With Self Compassion 00:30:00 Sometimes You Have To Say No 00:15:00 Specify Your Vision and Mission 00:15:00 Review and Modify 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Action Plan Creating Course 00:20:00 Final Exam Final Exam- Action Plan Creating Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00