16629 ESS courses in Birmingham delivered On Demand

Overview of HR, Payroll, PAYE, TAX Do you dream of a career in Human Resources (HR) or Payroll? The UK HR industry is anticipated to reach a staggering £41.2 billion by 2025, with a rising demand for skilled professionals. This HR, Payroll, PAYE, TAX course provides a solid foundation in HR practices, payroll management, and tax implications, giving you a head start in this dynamic sector. More than just theoretical knowledge, this course equips you with practical skills and real-world experience, ensuring you're prepared and capable for the challenges of the HR, payroll, and tax industry. The dynamic world of HR, payroll, and taxation presents a wealth of opportunities for ambitious professionals. In the UK, these fields are paramount to the success of any organisation, with stringent regulations and ever-evolving best practices. Our HR, Payroll, PAYE, and TAX course empowers you with a comprehensive understanding of HR processes, payroll administration, and tax compliance, equipping you with the skills to navigate this intricate landscape seamlessly. By the end of this course, you'll have the confidence and expertise to excel in your chosen career path. Our course is designed to unlock your potential for success in the dynamic HR, payroll, and tax industries. With a focus on practical application and in-depth knowledge, you'll delve into the intricacies of employee recruitment, training, performance management, and termination, ensuring a cohesive and legally compliant workforce. Dive into the complexities of payroll systems, mastering the art of accurate calculations, deductions, and submissions. Gain invaluable insights into UK employment law, PAYE, and taxation, enabling you to make informed decisions and mitigate risks. This course is your gateway to a career in a high-demand industry, where HR, payroll, and tax professionals are in high demand, commanding competitive salaries and opportunities for growth. This HR, Payroll, PAYE, TAX course will help you to learn: Develop a comprehensive understanding of HR processes and payroll systems. Master employee lifecycle management from recruitment to termination. Acquire proficiency in administering payroll and ensuring compliance. Gain expertise in UK employment law and regulations. Implement effective strategies for employee engagement and retention. Calculate accurate payroll deductions and tax obligations. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the HR, Payroll, PAYE, TAX course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This HR, Payroll, PAYE, TAX is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the HR, Payroll, PAYE, TAX course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this HR, Payroll, PAYE, TAX Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum HR Management Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 :Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00 Payroll Management Introduction to Payroll Management Introduction to Payroll Management 00:10:00 An Overview of Payroll 00:17:00 The UK Payroll System Running the payroll - Part 1 00:14:00 Running the payroll - Part 2 00:18:00 Manual payroll 00:13:00 Benefits in kind 00:09:00 Computerised systems 00:11:00 Total Photo scenario explained 00:01:00 Brightpay Brightpay conclude 00:03:00 Find software per HMRC Brightpay 00:03:00 Add a new employee 00:14:00 Add 2 more employees 00:10:00 Payroll settings 00:15:00 Monthly schedule - Lana 00:14:00 Monthly schedule - James 00:08:00 Directors NI 00:02:00 Reports 00:02:00 Paying HMRC 00:05:00 Paying Pensions 00:04:00 RTI Submission 00:02:00 Coding Notices 00:01:00 Journal entries 00:07:00 Schedule 00:03:00 AEO 00:06:00 Payroll run for Jan & Feb 2018 00:13:00 Leavers - p45 00:03:00 End of Year p60 00:02:00 Installing Brightpay 00:13:00 Payee Tax NI PAYE TAX 00:13:00 NI 00:11:00 Pensions 00:06:00 Online calculators 00:07:00 Payslips 00:03:00 Journal entries 00:07:00 Conclusion and Next Steps Conclusion and Next Steps 00:08:00

Level 1 health and safety in a construction environment Preparation to CSCS Green Card Are you excited to learn informative knowledge essential for working safely in construction? Then, our level 1 health and safety in a construction environment Preparation to CSCS Green Card course will be very helpful for you. This level 1 health and safety in a construction environment course includes risk assessment, hazard identification, and safe working practices. Participants in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course learn about personal protective equipment (PPE) and accident prevention. Also, the level 1 health and safety in a construction environment Preparation to CSCS Green Card course is perfect to learn about risk assessment and emergency procedures. Moreover, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course equips learners with the skills to maintain a safe work environment. Enrol in our level 1 health and safety in a construction environment Preparation to CSCS Green Card course to ensure compliance with health and safety regulations in construction settings. Learning outcome of level 1 health and safety in a construction environment Preparation to CSCS Green Card course Upon completion of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you will learn: Overview of safety in construction, plumbing, and safeguarding. This level 1 health and safety in a construction environment Preparation to CSCS Green Card course teaches identifying risks. Building codes and regulations for construction are part of this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Our level 1 health and safety in a construction environment Preparation to CSCS Green Card course is also ideal for learning first aid basics and HVAC industry's safety. How to follow safety protocols for fire, electrical, and gas is described in this level 1 health and safety in a construction environment Preparation to CSCS Green Card course. Also, this level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains chemicals and other onsite hazards. Vehicles, personal protective equipment (PPE), and general safety are also included in this level 1 health and safety in a construction environment course. After finishing this level 1 health and safety in a construction environment course, you will be fully prepared for CSCS. Special Offers of this CSCS - Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course This Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course includes a FREE PDF Certificate. Lifetime access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Instant access to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Get FREE Tutor Support to this Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course Level 1 health and safety in a construction environment Preparation to CSCS Green Card Through this Level 1 health and safety in a construction environment Preparation to CSCS Green Card course, you can learn the fundamentals of the HVAC sector and how to adhere to safety regulations for gas, electricity, and fire. Moreover, the Level 1 health and safety in a construction environment Preparation to CSCS Green Card course explains vehicles, personal protective equipment (PPE), and general safety. Who is this course for? Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card certified course is required if you intend to begin working in the construction business in the United Kingdom. Special Note: Our Health and Safety in a Construction Environment - Preparation to CSCS Green Card Course is not a regulated course. If You want to get qualified, you can consider following options: Level 1 Award in the Principles of Health and Safety within the Workplace (RQF) NEBOSH National Certificate in Construction Health and Safety Level 1 Award in Health and Safety at Work (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Level 1 Award in Health and Safety in a Construction Environment (RQF) Health and Safety Management for Construction (UK) Level 1 Award in Health and Safety in a Construction Environment (RQF) Level 1 Award in Health and Safety in a Construction Environment - Health and Safety in Construction - for the CSCS Green Card Requirements Health and Safety in a Construction Environment - Preparation to CSCS Green Card To enrol in this Preparation to CSCS Green Card Course, students must fulfil the following requirements. To join in our Preparation to CSCS Green Card Course, you must have a strong command of the English language. To successfully complete our Preparation to CSCS Green Card Course, you must be self driven. To complete our Preparation to CSCS Green Card Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Preparation to CSCS Green Card Course. Career path Health and Safety in a Construction Environment - Preparation to CSCS Green Card This Level 1 health and safety in a construction environment Preparation to CSCS Green Card course paves the way for entry-level positions in construction, such as labourer, apprentice, or construction site assistant.

Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Are you hoping to learn about medication handling or health and social care? The Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Courses will help you understand medication safety in health and social care environments. This Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course aims to teach about supply, storage, and keeping audit reports on medication processes. Also, this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course is perfect for learning essential needs for safe administration. After finishing the Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care, you will have detailed knowledge and confidence in this topic. Enrol in the Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care to become a competent and caring health and social care worker. Learning Outcomes of Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course In this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care program, you will learn about: Various types of medications, their applications, and their side effects. Through the Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course you can understand the various routes of administration as well as how to handle and prepare various types of medication. Enhance your understanding of how to monitor patients for any bad responses and respond accordingly by this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course. This Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course describes the fundamentals of drug storage and disposal. You can increase the capability to comprehend and analyse medication-related information and effectively transmit it to others with the help of this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course. This Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course explains the competence in performing pharmacological treatments in a safe and effective manner. Main Course: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Free Courses are including with this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course Along with The Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course, We Offer a free Level 2 Certificate in Preparing to Work in Adult Social Care Course Along with The Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course, We Offer a free Level 2 Certificate in Understanding Safeguarding and Prevent Course Along with The Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course, We Offer a free Diploma in Mastering Psychology Healthcare Management Training Course Special Offers of this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course This Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course Instant access to this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course Get FREE Tutor Support to this Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Modern medications are potent substances that provide global benefits to millions of people. However, improper handling or use of these medications can have detrimental, even lethal, effects. Anybody who handles pharmaceuticals needs to be up to date on safe medication handling practices. An excellent introduction to the different types of medications and how to record, store, and handle them is provided by this Level 2 Certificate Understanding the Safe Handling of Medication in Health & Social Care course. Who is this course for? Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care This Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care qualification is ideal for anyone who wants to improve their knowledge of safely handling medicines. Requirements Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care To enrol in this Safe Handling of Medication in Health and Social Care Course, students must fulfil the following requirements. To join in our Safe Handling of Medication in Health and Social Care Course, you must have a strong command of the English language. To successfully complete our Safe Handling of Medication in Health and Social Care Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care This Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care course can lead to roles such as Care Worker or Pharmacy Assistant.

Overview of Family Support Worker The family support worker role has become increasingly pivotal in the ever-evolving landscape of family dynamics. Statistics indicate that 1 in 9 families in the UK need support. This course offers a gateway to a rewarding career dedicated to empowering families and fostering resilience. With a focus on practical strategies, legislative frameworks, and effective communication, you'll gain the expertise to navigate complex family situations. From addressing sensitive issues to safeguarding vulnerable individuals, this family support worker course equips you with the tools to make a meaningful impact. Explore the nuances of building trust, resolving conflicts, and providing comprehensive support tailored to each family's needs. Seize the opportunity to become a catalyst for positive change, one family at a time. UK statistics reveal a growing demand for skilled professionals in this field, making this course a valuable investment in your future.  Unlock your potential and start on a journey that transcends mere education - it's a calling to uplift communities, one family at a time. Get a quick look at the course content: This Family Support Worker Course will help you to learn: Explain the role and responsibilities of a Family Support Worker. Analyse relevant legislation, policy, and guidance frameworks. Identify and explore strategies for addressing family issues. Apply safeguarding procedures to ensure the well-being of children and adults. Develop effective communication skills for building trust with families. Implement approaches to empower families and promote positive change. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Family Support Worker. Enrol today and complete the course to achieve a certificate that can change your career forever. Details These are Few Family Support Worker Duties: Assess Family Needs: This involves understanding the unique challenges each family faces, such as financial hardship, disability, or relationship difficulties. Develop Support Strategies: Family support workers help families address their needs by offering guidance on budgeting, parenting skills, accessing resources, and communication techniques. Safeguard Children: Identifying and reporting potential threats to children's well-being is crucial. This includes recognising signs of abuse or neglect and following procedures for reporting concerns. Build Trusting Relationships: Establishing rapport and trust with families from diverse backgrounds is essential for adequate support. Collaborate With Professionals: Family support workers work alongside social workers, teachers, and mental health practitioners to ensure families receive comprehensive support. Family support workers are crucial in strengthening family relationships, improving parenting skills, and helping families overcome obstacles. Their duties involve direct support, referrals, advocacy, education, and collaboration with community services. Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Family Support Worker course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals interested in pursuing a career as a Family Support Worker. Social workers are looking to enhance their skills in family support. Counsellors are seeking to expand their expertise in family dynamics. Educators and school staff who interact with families regularly. Community workers are dedicated to improving the well-being of families. Requirements You don't need any educational qualification or experience to enrol in the Family Support Worker course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path As you complete this course, you'll gain a solid foundation in Family Support Work, opening doors to various fulfilling career opportunities. Consider few potential career paths in the UK, along with their average family support worker salary: Youth Worker: £18K to £28K/year. Social Worker: £25K to £40K/year. Family Support Worker: £20K to £30K/year. Parenting Support Advisor: £22K to £30K/year. Community Outreach Coordinator: £20K to £35K/year. Course Curriculum Family Support Worker Module 01: Introduction to Family Support Work Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships Module 07: Building Relationships 00:36:00 Optional Assignment Optional Assignment - Family Support Worker 00:00:00

Overview of Payroll Management In the dynamic world of business, payroll management stands as a critical backbone, ensuring that employees receive their rightful compensation in a timely and accurate manner. As the economy expands and regulations evolve, the demand for skilled payroll professionals continues to rise. This comprehensive course empowers aspiring payroll experts with the essential knowledge and hands-on skills to navigate the complexities of UK payroll administration. Delve into the intricacies of payroll management in the UK with this meticulously crafted course designed to equip you with the expertise to handle payroll responsibilities confidently. From mastering the fundamentals of payroll legislation and employee records to processing monthly payrolls and generating reports, this course provides a holistic understanding of the payroll process. Get a quick look at the course content: This Payroll Management Course will help you to learn: Demonstrate proficiency in UK payroll legislation and company settings. Effectively manage pension schemes and various pay elements. Confidently process monthly payrolls, handle pre-update reports, and update payroll records. Master e-submissions, year-end procedures, and historical data management. Navigate employee departures, manage final payroll runs, and generate comprehensive reports. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Payroll Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Payroll Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals seeking to build a rewarding career in payroll management, including: Aspiring payroll professionals seeking an entry-level position in the field. Existing payroll professionals aim to enhance their skills and knowledge. HR professionals are seeking to expand their expertise in payroll management. Business owners are seeking to gain a deeper understanding of payroll processes. Individuals seeking a career transition into the field of payroll management. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Payroll Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The field of payroll management offers a range of promising career opportunities in the UK, with competitive salaries and strong job growth prospects. Here are some potential career paths with average salaries: Payroll Administrator: £20K to £26K/year Payroll Officer: £28K to £325K/year Payroll Supervisor: £30K to £40K/year Payroll Manager: £40K to £50K/year Head of Payroll: £50K to £60K/year Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Module 01: Payroll System in the UK 01:05:00 Module 02: Payroll Basics 00:10:00 Module 03: Company Settings 00:08:00 Module 04: Legislation Settings 00:07:00 Module 05: Pension Scheme Basics 00:06:00 Module 06: Pay Elements 00:14:00 Module 07: The Processing Date 00:07:00 Module 08: Adding Existing Employees 00:08:00 Module 09: Adding New Employees 00:12:00 Module 10: Payroll Processing Basics 00:11:00 Module 11: Entering Payments 00:12:00 Module 12: Pre-Update Reports 00:09:00 Module 13: Updating Records 00:09:00 Module 14: e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports 00:13:00 Module 17: Editing Employee Records 00:07:00 Module 18: Process Payroll (December) 00:12:00 Module 19: Resetting Payments 00:05:00 Module 20: Quick SSP 00:09:00 Module 21: An Employee Leaves 00:13:00 Module 22: Final Payroll Run 00:07:00 Module 23: Reports and Historical Data 00:08:00 Module 24: Year-End Procedures 00:09:00

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Discover the power of Brainspotting, a groundbreaking therapeutic technique that taps into the brain's natural ability to heal. This course introduces you to the fundamentals of Brainspotting, a highly effective method used to help individuals process and resolve trauma, stress, and emotional blockages. Through focused learning and structured guidance, you will explore how specific eye positions can unlock deep healing processes within the brain, offering relief from emotional pain and stress-related conditions. With this course, you will gain a deeper understanding of how the mind and body are connected, and how to use Brainspotting in a therapeutic setting to enhance emotional well-being. Whether you're a mental health professional or simply curious about therapeutic techniques, this course offers a clear path to understanding how Brainspotting can be applied to support healing. Dive into this innovative technique, learn its core principles, and start integrating it into your practice. Engage with cutting-edge knowledge that can transform how you approach emotional and psychological challenges. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Brainspotting Module 02: Basic Principles of Brainspotting Module 03: Brainspotting Techniques and Procedures Module 04: Advanced Brainspotting Approaches Module 05: Trauma Processing and Integration in Brainspotting Module 06: Ethical Considerations and Self-Care in Brainspotting Learning Outcomes: Master the foundational principles of Brainspotting. Develop advanced techniques for trauma processing. Demonstrate a profound understanding of ethical considerations. Cultivate self-care strategies for effective therapy. Apply Brainspotting to provide valuable therapeutic support. Enhance your expertise in mental health and trauma therapy. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Psychologists and therapists seeking to expand their expertise Counsellors and social workers wanting to improve their therapeutic skills Healthcare professionals looking to offer holistic mental health support Students pursuing a career in psychology or therapy Individuals with a passion for helping others heal emotionally Anyone interested in the field of trauma therapy Career path Trauma Therapist Mental Health Counsellor Clinical Psychologist Social Worker Psychiatric Nurse Rehabilitation Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Slips, trips, and tumbles aren’t just punchlines in cartoons — they’re serious risks when ice coats the ground. Whether you're heading to work, doing the school run, or simply taking a winter stroll, knowing how to walk safely on icy surfaces can make all the difference. This Training for Walking Safely in Icy Conditions Course is your go-to guide for winter footwork. With expert tips, clever techniques, and seasonal awareness, you'll feel more confident with every step when frost and flurries make things tricky. From spotting hidden hazards to choosing the right footwear, this course brings together everything you need to help stay steady when the temperature drops. No fluff, no frozen nonsense — just smart, safe walking advice delivered in a straightforward way. It's not about walking faster; it's about walking wiser. So, lace up, tune in, and take winter in stride — safely. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Walking Safely in Icy Conditions Module 02 : Types of Ice Module 03 : Footwear and Equipment for Icy Conditions Module 04 : Walking Techniques for Balance and Stability Module 05 : Preventing Slips, Falls, and Injuries Module 06 : Reacting to Slips and Falls Learning Outcomes: Understand the hazards of icy conditions and their effects on walking safety. Identify and differentiate between various types of ice for informed decision-making. Select appropriate footwear and equipment tailored to icy environments. Learn walking techniques to enhance balance and stability on slippery surfaces. Employ preventive measures to reduce the risk of slips, falls, and injuries. Gain the knowledge and skills to respond effectively to slips and falls in icy conditions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Outdoor enthusiasts in colder climates Workers who face icy conditions Seniors looking to maintain mobility safely Parents ensuring family safety in winter Hikers and nature explorers Anyone living or traveling in icy regions Adventurers and winter sports enthusiasts Individuals seeking to reduce winter-related accidents Career path Winter Safety Consultant Health and Safety Advisor Outdoor Equipment Sales Emergency Services Personnel Facility Maintenance Crew Winter Sports Instructor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Leadership isn’t about loud voices in boardrooms. It’s about sharp minds making sharp decisions. The Modern Strategic Leadership Course is built for those who see the bigger picture, think ten moves ahead, and are ready to lead with clarity, not cliché. If you’re keen to learn what makes a strategy tick, how to steer a team through uncertainty, and how to influence decisions without turning into a walking slogan, this course fits the brief. No fluff, no drama — just solid, structured insight into modern leadership techniques. Across each module, you’ll explore how strategy is shaped in modern organisations, why leadership today demands more than titles, and how decisions at the top ripple through every level. This isn’t a course about following trends — it’s about understanding the patterns that shape outcomes. Whether you manage a team, run a department, or aim to do either one day, you’ll gain the tools to think with intent and lead with purpose. And no, we won’t ask you to shout “synergy” in a mirror." Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Strategic Direction and Leadership Module 02: Different Leadership Theories and Styles Module 03: Leadership Skills and Competencies Module 04: Leadership and Emotional Intelligence Module 05: Collaborative Work A Leader's Role Module 06: Motivating Employees Module 07: Talent Management Module 08: Leadership and Succession Planning Module 09: Conflict Management Techniques Module 10: Fundamentals of Negotiation Process Module 11: Strategic Innovation and Entrepreneurship Learning Outcomes: Develop a profound understanding of leadership principles. Master various leadership styles and their applications. Enhance emotional intelligence for effective leadership. Facilitate collaboration and teamwork within your organization. Motivate and inspire your team to achieve their best. Gain expertise in strategic innovation and entrepreneurship. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers aiming to advance their leadership skills. Aspiring leaders seeking to prepare for leadership roles. Professionals looking to boost their leadership competencies. Individuals interested in honing their conflict management and negotiation abilities. Entrepreneurs and innovators seeking strategic insights. Career path Team Leader Operations Manager HR Manager Project Manager Innovation Strategist Entrepreneur Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Tort law is the foundation of how we protect individuals from harm or injury caused by others. This course delves deep into the principles of tort law, examining how it holds wrongdoers accountable and ensures justice for those who suffer due to negligence or wrongful actions. Whether you’re a student or simply interested in understanding the mechanisms of legal redress, this course provides a solid framework for grasping the complexities of tort law. The modules cover key concepts such as negligence, defamation, and nuisance, allowing you to explore how each area influences everyday legal matters. Throughout the course, you'll gain a clear understanding of how tort law operates in practice, without the need for any in-person interaction. Our online approach makes learning flexible, allowing you to engage with case studies, statutes, and legal precedents at your own pace. With no need to attend physical classes, you’ll have the freedom to master the subject from the comfort of your own space. Perfect for anyone with a keen interest in law, the course is designed to equip you with the knowledge to confidently navigate the landscape of tort law. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Tort Law Module 02: Intentional Torts Module 03: Negligence Module 04: Strict Liability Module 05: Defences to Torts Module 06: Tort Remedies Module 07: Special Topics in Tort Law Module 08: Caselaw Learning Outcomes: Analyse the various forms of torts, their elements, and legal implications. Understand the principles governing liability for intentional torts. Examine the standard of care and the concept of negligence in tort law. Explore the concept of strict liability and its applications. Identify and evaluate common defences used in tort cases. Discuss the available remedies and examine real-world tort cases. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring lawyers and paralegals Business professionals navigating legal matters Individuals seeking a deeper understanding of their legal rights Students studying law or related disciplines Legal support staff looking to expand their knowledge Anyone interested in the fascinating world of Tort Law Career path Solicitor Legal Advisor Compliance Officer Claims Adjuster Risk Analyst Insurance Underwriter Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.