1130 Equality courses delivered Online

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you tired of constantly dealing with conflicts and difficult situations in your workplace? Do you want to acquire the skills to manage and resolve conflicts effectively? Look no further! Our "Conflict Management and Resolution" bundle is here to equip you with the knowledge and tools you need to thrive in your professional life. The bundle consists of 11 courses, each designed to cater to a specific aspect of conflict management and resolution. The first course is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. This certificate is a testament to your commitment to your professional growth and will undoubtedly add value to your resume. The remaining ten courses are relevant and CPD-QS accredited, ensuring that you receive the most up-to-date and reliable information on the subject matter. You will learn how to manage and resolve conflicts with ease, deal with difficult people, and master communication skills. You will also gain insight into cross-cultural awareness, discrimination, and workplace stress management. With our "Conflict Management and Resolution" bundle, you will be able to transform your professional life and handle any situation that comes your way with confidence and grace. Invest in your future today and enrol in our bundle to embark on a journey of self-improvement and growth. This Conflict Management and Resolution Bundle Package includes: Course 01:Certificate in Conflict Management at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Anger Management and Conflict Resolution Course 02: Change Management Course 03: Level 2 Certificate in Workplace Management: Civility Course 04: Workplace Stress Management Diploma Course 05: Equality & Diversity - Discrimination Course 06: Cross-Cultural Awareness Training Course 07: Dealing With Difficult People Training Course Course 08: Mental Health First Aid and Advocacy in the Workplace Course 09: Conflict Resolution in Daily Life Course 10: Communication Skills Masterclass Why Prefer This Conflict Management and Resolution Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Conflict Management and Resolution bundle courses, you will be able to learn: Develop conflict management and resolution skills Acquire tools to manage anger and stress in the workplace Enhance communication and cross-cultural awareness Learn about discrimination and equality in the workplace Develop skills to deal with difficult people and situations Learn about mental health first aid and advocacy in the workplace ***Curriculum breakdown of Conflict Management Training*** Introduction to Your Conflict Management Course Understand the Keys to Conflict How Misunderstandings Arise... and the Solution Personality Types in Conflict Escalation of Conflict De-escalating Conflict Closing Section How is the Conflict Management and Resolution Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals looking to improve conflict resolution skills Individuals interested in learning about communication and workplace stress management Those seeking to enhance their cross-cultural awareness and deal with discrimination in the workplace Career path Human Resources Manager - £35,000 to £70,000 per annum Mediator - £25,000 to £60,000 per annum Conflict Resolution Specialist - £30,000 to £60,000 per annum Equality and Diversity Officer - £25,000 to £50,000 per annum Communication Specialist - £20,000 to £50,000 per annum Please note that these are estimated salary ranges and may vary depending on experience, qualifications, and location. Certificates Certificate in Conflict Management at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

This Early Years qualification is ideal for current early year practitioners who want to expand their knowledge of the Early-Years in order to provide quality care for children and young people. By studying this course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Early Years course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Early Years course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Early Years course today and start learning instantly! Learning Outcomes By the end of Early Years course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Early Years Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Bundle Course Course 01: Early Years Course 02: Child Protection and Risk Assessment Course 03: Child and Adolescent Mental Health Course Course 04: Care and support for Vulnerable Children Course 05: Level 4 Diploma in Child Psychology Course Course 06: Diploma in Special Education Needs (SEN) Exploitation (CSE & CCE) Awareness Training Course 07: Level 3 Dyslexia Awareness Course 08: Introduction to Psychology Course 09: Childcare and Nutrition Course 10: Equality and Diversity Course 11: Level 5 Childcare Training Course 12: EYFS Teaching Diploma Course 13: Speech & Language Therapy ***Other Benefits of Early Years Bundle Course Free 13 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Early Years course ] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development >>---------------<< Assessment Method After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this course course because it does not require any advanced knowledge or skills. Career path The Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

This Level 4 Early Years qualification is ideal for current early year practitioners who want to expand their knowledge of the Early-Years in order to provide quality care for children and young people. By studying this course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Level 4 Early Years course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Level 4 Early Years course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Level 4 Early Years course today and start learning instantly! Learning Outcomes By the end of Level 4 Early Years course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Level 4 Early Years Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 4 Early Years Bundle Courses*** Course 01: Level 4 Early Years Course Course 02: Care and support for Vulnerable Children Course 03: Child and Adolescent Mental Health Course Course 04: Child Protection and Risk Assessment Course 05: Childcare and Nutrition Course 06: Diploma in Special Education Needs (SEN) Exploitation (CSE & CCE) Awareness Training Course 07: EYFS Teaching Diploma Course 08: Level 3 Dyslexia Awareness Course 09: Level 2 Award in Nutrition and Health Course 10: Introduction to Psychology Course 11: Level 5 Childcare Training Course 12: Equality and Diversity ***Other Benefits of Level 4 Early Years Bundle*** Free 12 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 4 Early Years course ] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development >>---------------<< Assessment Method After completing each module of the Level 4 Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this Level 4 Early Years course because it does not require any advanced knowledge or skills. Career path The Level 4 Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

This Understanding Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Understanding Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through thiscourse, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Understanding Working in the Health Sector course and increase your employability skills. Learning Outcomes After completing this Understanding Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for Understanding Working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Understanding Working in the Health Sector Bundle Course*** Course 01: Understanding Working in the Health Sector Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 03: Mental Health Support Worker ***Other Benefits of Understanding Working in the Health Sector Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] [ Bundle Course 01 ] Course Curriculum Module 1: Understand the Role of the Healthcare Worker Be Able to Explore a Work Role in a Healthcare Setting Understand Working Relationships in Healthcare Settings Understand the Importance of Working in Ways that are Agreed with the Employer Understand the Importance of Working in Partnership with Others in Healthcare Settings Know the Limits of Own Expertise and Knowledge and When to Refer to Others Know how to Present a Positive Image of Self, Organisation and Service Module 2: Communication Skills for Working in the Health Sector Understand the Importance of Effective Communication Understand How to Meet the Communication Needs of Individuals Understand How to Promote Effective Communication Understand How to Maintain Accurate and Complete Records Understand How to Maintain Confidentiality Module 3: Personal Development in the Health Sector Know How to Identify Own Personal Development Needs Know Ways to Support Own Personal Development Know How a Personal Development Plan can Contribute to Own Learning and Development Module 4: Health, Safety and Security in the Health Sector Know How to Assist in Maintaining a Healthy, Safe and Secure Working Environment Consistent with Legislation and Organisational Policies and Procedures Understand the Use of Risk Assessments in Relation to Health and Safety Know How to Reduce the Spread of Infection in Healthcare Settings Know How to Summon Immediate Help in an Emergency Understand the Need for, and Ways of, Reporting Incidents Related to Health, Safety and Security Module 5: Understand Quality Standards in the Health Sector Know the Quality Standards that Apply to Healthcare Settings Know How Quality Standards are Monitored, Evaluated and Maintained in the Health Sector Know How to Use Resources Efficiently to Support Quality Standards Module 6: Equality and Diversity in the Health Sector Understand the Importance of Diversity, Equality and Inclusion Know How Legislation and Codes of Practice Support Equality and Diversity Know How to Work in Ways that Support Equality and Diversity Know How to Respond to Behaviour that is Discriminatory Know How to Access Information, Advice and Support about Diversity, Equality, Inclusion and Discrimination Assessment Method After completing each module of the Understanding Working in the Health Sector, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Understanding Working in the Health Sector course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Working in the Health Sector course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements There are no specific requirements for this Understanding Working in the Health Sector course because it does not require any advanced knowledge or skills. Career path Enrolling in this Understanding Working in the Health Sector course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor Certificates Certificate of completion Digital certificate - Included

According to recent statistics, the healthcare industry is one of the fastest-growing sectors in the UK, with an estimated 4.4 million people working in health & social care roles. This Health & Social Care course will equip you with the necessary knowledge and skills to thrive in this dynamic industry. So if you are looking for a rewarding career in the healthcare sector? Do you want to make a positive impact on people's lives? Then, our Health & Social Care course is perfect for you! This Diploma in Health and Social Care at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Throughout the course, you will learn about the fundamental principles and policies of health & social care work, including communication, rights and responsibilities, legal and ethical aspects, safeguarding vulnerable individuals, and risk management. You will also develop a deep understanding of the role of a caregiver and healthcare professional and learn how to promote equality, diversity, and rights in your work. By the end of this Health & Social Care course, you will be able to: Demonstrate an understanding of the fundamental principles and policies in health & social care work Apply effective communication skills in health & social care settings Explain the legal and ethical aspects of health care practice Promote equality, diversity, and rights in health & social care settings Identify and manage risks in health and social care environments Safeguard vulnerable individuals in health & social care settings Why Prefer This Health & Social Care at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Health & Social Care at QLS Level 5 course: Module 1: Introduction to Health & Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health & Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health & Social Care Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Health and Social Care at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health & Social Care course is suitable for the following: Anyone who wants to enrich their knowledge in this area Individuals who want to pursue a career in the healthcare sector Professionals who want to enhance their knowledge and skills in health & social care work Requirements No prior background or expertise is required. Career path This Health & Social Care course will provide you with a wide range of skills. It will help you in pursuing a career in the following areas: Healthcare Assistant: £18,000 - £25,000 Care Home Manager: £25,000 - £40,000 Social Worker: £25,000 - £40,000 Occupational Therapist: £25,000 - £40,000 Mental Health Nurse: £25,000 - £45,000 Hospital Manager: £30,000 - £60,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Health and Social Care at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Health and Social Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Neurodiversity awareness training, Neurodiversity awareness,

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

To give you a good understanding of the long medical journeys a trans person undergoes, together with an understanding of the reference terms in common use, including language and terminology, cis-gender, non-binary, intersex, the pathways from M to F and F to M with the key stages in each pathway, the lived experiences of the facilitators plus a short life story video, LGBT facts, gender clinics, how to support a trans child, equality in the workplace, the laws surrounding gender and equality and how they affect you, and so much more…… Who is this course for? Everyone is the simple answer. Everyone and particularly those in a public-facing role, be that the police or other emergency services, to business managers, ship captains and shop floor workers. What will it cost? The 2023 charge per head is £65.00 plus VAT (78.00) for Teams public sessions. From 2024 the price per person will be £75.00 plus VAT (£90.00). Face to face groups are available at a discounted rate. Video training costs depend on the number of licences purchased – please ask for details. How large are the groups? We will only normally accept a maximum of 20 people in each presentation, as this allows everyone the opportunity for questions, and allows us to keep to the 3.5-hour duration. We can, however, work with larger groups by negotiation. How will I benefit from this course? You will learn about the full pathways to allow you to be more understanding, and you will understand how to address a trans person without causing offence Do we get handouts? We will email the list of resources to you after the event What is the course content? Language & terminology, intersex, non-binary, use of pronouns, pathways from male to female & female to male, key stages in each pathway, supporting trans children, facts and figures, personal life stories of the facilitators together with a video presentation, equality in the workplace, important legislation and how it affects you and more How are the courses delivered? We use the Microsoft Teams platform, which you can download for free, and deliver face to face when it is safe and permitted to do so. E-learning is now available on licence, please ask for details There is a lot of hatred towards the trans community, will I get harangued? Yes, there is hatred but by educating people on this subject we aim to achieve a more inclusive society, not just in the UK, but around the world also. I want to book a complete session for my staff, is there a group discount available? Yes, for any large group booking we are negotiable. Is this course recognised? Yes, it is a fully accredited CPD course for which you will receive a certificate upon completion Upcoming public/open courses These dates are open to individuals and small groups that want to attend individually. Please request more details using the link provided.  The remaining dates for this year and the first part of 2024 are: 26th October 2023 – 0930 to 1300. Teams presentation 14th December 2023 – 0930 to 1300. Teams presentation 20th February 2024. 0930 to 1300. Teams presentation 25th April 2024. 0930 to 1300. Teams presentation

This Early Years qualification is ideal for current early year practitioners who want to expand their knowledge of the Early-Years in order to provide quality care for children and young people. By studying this Early Years course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Early Years course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. This bundle course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Early Years course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Early Years course today and start learning instantly! Learning Outcomes By the end of this Early Years course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Early Years Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Early Years Bundle Courses Course 01: Level 4 Early Years Course Course 02: Level 5 Childcare Training Course 03: Childcare and Nutrition Course 04: Autism Diploma Course Course 05: Equality and Diversity Course 06: Diploma in Health and Wellbeing Course 07: Level 3 Designated Safeguarding Lead Training Course Other Benefits of this Bundle Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Early Years course] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development Assessment Method After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this Early Years course course because it does not require any advanced knowledge or skills. Career path The Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

This course covers a range of problems that occur in the workplace - and how they can be recognised, controlled and solved. You'll learn about the three main areas in which problems can occur - people tasks and resources. Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion. You'll learn about the Equality Act 2010 and how it applies to discrimination. There'll be coverage of time-wasting - due to individual actions and poorly organised work systems - and how to ensure time at work is spent productively. It'll also cover problems with resources, such as a lack of raw materials or equipment. You'll discover the ways problems can be solved by the actions of managers, employees and outside organisations. Finally, we'll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts - and the many benefits these resolutions can bring to the workplace.