Description Agricultural Business Management Diploma Introducing the Agricultural Business Management Diploma, a comprehensive online course tailored for those eager to navigate the intricate maze of managing a modern agricultural enterprise. This diploma is meticulously curated to equip students with the requisite knowledge and skills, ensuring they thrive in the dynamic world of agriculture. The course kicks off with an introduction to Agricultural Business Management, setting a robust foundation for the ensuing modules. Grasping the essence of agricultural management is pivotal, given its significance in the grand scheme of things. Participants are then taken through the nuances of Sustainable Agricultural Practices, ensuring that the strategies employed not only cater to business requirements but also nurture our planet. As we advocate for greener practices, this segment educates on balancing productivity with sustainability. The intricacies of Agricultural Economics and Markets are unravelled in the subsequent module. One needs to understand the markets' ebb and flow, ensuring that their agricultural businesses stay profitable amidst changing economic landscapes. In tandem, the Farm Management and Operations segment acquaints learners with the day-to-day workings of an agricultural entity. From planning crop cycles to livestock management, it's a comprehensive look into operational best practices. A modern twist is added with the module on Technology in Agricultural Business. As the world veers towards digitalisation, so does agriculture. This segment shines a light on the integration of contemporary technology into agricultural practices, making operations more efficient and market-oriented. Simultaneously, Marketing and Sales in Agriculture is another cornerstone of this diploma. Effective marketing and adept sales strategies can augment the profitability of any agricultural business manifold. No agricultural venture can thrive without a thorough understanding of its legal landscape. The Legal and Regulatory Environment module encapsulates the laws and regulations that agricultural businesses should adhere to. From land rights to labour laws, it's a deep dive into the legalities. Venturing into the financial aspects, the Financing and Investment in Agriculture section offers insights into funding agricultural projects and ensuring they provide profitable returns. Capital allocation, risk management, and investment strategies come into focus, ensuring that every penny is well-spent. An agricultural business doesn't operate in isolation. It has social commitments and a duty towards the community it serves. The Social Responsibility and Community Engagement module emphasises this very aspect, highlighting the importance of ethical practices and active community engagement. To round off the Agricultural Business Management Diploma, the course focuses on Future Prospects and Emerging Trends in Agriculture. Staying ahead of the curve is pivotal for long-term success. By understanding the trajectory of agricultural trends, businesses can prepare themselves for forthcoming challenges and opportunities. In conclusion, the Agricultural Business Management Diploma is an all-encompassing online course for individuals who aspire to make their mark in the agricultural sector. Each module is meticulously crafted, ensuring a holistic learning experience. So, for those wishing to merge their passion for agriculture with sound business strategies, this diploma is a perfect fit. Don't miss out on this opportunity to elevate your agricultural business acumen to new heights. Join today and embark on a journey to agricultural excellence. What you will learn 1:Introduction to Agricultural Business Management 2:Sustainable Agricultural Practices 3:Agricultural Economics and Markets 4:Farm Management and Operations 5:Technology in Agricultural Business 6:Marketing and Sales in Agriculture 7:Legal and Regulatory Environment 8:Financing and Investment in Agriculture 9:Social Responsibility and Community Engagement 10:Future Prospects and Emerging Trends in Agriculture Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Unlike other weekend classes which involve completing a specific project, this class hands the control over to you. You are able to design and make a project of your choice, that may be a project with the aim to practice a certain skill, or maybe you are looking to make a special present, or create something you have always wanted to own, this class provides you with the tutor support, professional tools and a friendly, welcoming environment to make your own designs. This is for current term time or summer term time students only. WHEN: Saturday 3rd August 10-5pm 2024 TUTOR: Sarah Reece WHERE: Workshop 925 based at The Mayford Centre, just outside of Woking and very close to Guildford. Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP TUTOR: Sarah Reece WHAT DOES THE DAY INVOLVE? Unlike other weekend classes which involve completing a specific project, this class hands the control over to you. You are able to design and make a project of your choice, that may be a project with the aim to practice a certain skill, or maybe you are looking to make a special present, or create something you have always wanted to own, this class provides you with the tutor support, professional tools and a friendly, welcoming environment to make your own designs. This is for current term time or summer term time students only. Our workshop is equipped with everything a jeweller could wish for. You will have your very own solid jewellers workbench to work on to complete your projects and your own tool kit meaning you won’t have to wait for tools. Your bench is also equipped with its own pendant motor. In the workshop you will also find soldering equipment on each bench, a wide range of professional stone setting tools for various stone setting styles, a wide range of hand tools, texturing tools, a rolling mill, a hydraulic press, polishing equipment, dapping tools and punches, all of which will allow you the chance to create your designs within a professional setting. EXPERIENCE REQUIRED: You must be enrolled on our term time class or summer term or have experience. CLASS SIZE: 7 WHAT IS INCLUDED? All tools and consumables are supplied Please bring refreshments The cost of this course does not include materials. WHAT TO BRING: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any PPE, snacks and drinks to each session. We regret we can’t offer tea and coffee at the moment due to Coronavirus. PAYMENT OPTIONS: You can pay via our website or in our workshop in person using our card machine. If you prefer to pay directly, you can email us on hello@workshop925.com and we can invoice you manually to arrange a bank transfer. For classes over £80, instalment options are also available. Please email us on hello@workshop925.com to arrange.
This Early Years qualification is ideal for current early year practitioners who want to expand their knowledge of the Early-Years in order to provide quality care for children and young people. By studying this Early Years course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Early Years course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. This bundle course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Early Years course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Early Years course today and start learning instantly! Learning Outcomes By the end of this Early Years course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Early Years Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Early Years Bundle Courses Course 01: Level 4 Early Years Course Course 02: Level 5 Childcare Training Course 03: Childcare and Nutrition Course 04: Autism Diploma Course Course 05: Equality and Diversity Course 06: Diploma in Health and Wellbeing Course 07: Level 3 Designated Safeguarding Lead Training Course Other Benefits of this Bundle Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Early Years course] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development Assessment Method After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this Early Years course course because it does not require any advanced knowledge or skills. Career path The Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included
QA Level 2 Award In Cardiopulmonary Resuscitation And Automated External Defibrillation (RQF) Full day course Gives learners the knowledge and skills to give CPR and use an AED safely Covers maintenance of AEDs (Automated External Defibrillators) Course Contents: The principles underlining basic life support The principles underlining resuscitation Different types of cardiac arrest Recovery Position CPR Choking Safe Use of an AED (Automated External Defibrillator) AED maintenance Benefits of this course: In the UK there are over 30,000 cardiac arrests a year outside of hospital But only less than one in ten survive to be discharged from hospital When someone has had a cardiac arrest, every minute makes a huge difference You can help save people's life by starting CPR as soon as possible, and use an AED (Automated External Defibrillator) to restart their heart This course helps to give you the skills and confidence to save people's lives, and make a huge difference not just to them, but also to their families and loved ones Accredited, Ofqual regulated qualification: Our Cardiopulmonary Resuscitation and Automated External Defibrillation course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your CPD & AED Certificate is a very good way to make sure you and your employees are trained in First Aid. And of course, all of our training courses are run in a fun and engaging, interactive and varied way, ensuring your employees have the skills and knowledge they need! The Ofqual Register number for this course is 603/2654/2 This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote. If, instead, you're interested in an open/public course, please go here.
Level 5 QLS Endorsed Course with FREE Certificate | CPD Accredited | 150 CPD Points | Lifetime Access
Awarded by ATHE + Ofqual Regulated + TOTUM Pro Discount Card + Tutor Support + Fully Online + Job Placement Assistance
Have you ever dreamt of transforming shaggy pups into polished pooches? Does the rhythmic click of clippers ignites your creativity? Dive into the delightful world of dog grooming with our Level 5 Diploma and unlock a fulfilling career filled with happy barks and wagging tails! This comprehensive dog grooming course is your golden ticket to becoming a canine care connoisseur. Uncover the unique anatomy and characteristics of different breeds, empowering you to cater to each pup's individual needs. Learn the art of keeping your furry clients healthy and happy through expert grooming techniques and regular check-ups. From deciphering diverse coat types to identifying skin conditions and outsmarting pesky parasites, you'll become a well-equipped pup whisperer, ready to tackle any ferocious challenge. But this journey with Dog Grooming course isn't just about mastering the brush and the blow-dryer. You'll gain the knowledge and skills to set up your own thriving dog grooming business, crafting a winning business plan, navigating legalities, and maintaining a safe and comfortable work environment. We'll even debunk common grooming myths, ensuring you become a trusted source of knowledge for all things fur-related. Learning Outcomes: Master the art of dog grooming, catering to diverse breeds and coat types. Become a canine health expert, ensuring the well-being of your furry clients through attentive Dog Grooming practices. Launch your own successful dog grooming business with confidence. Debunk grooming myths and misinformation, becoming a trusted dog care advisor with a solid foundation in Dog Grooming. Cultivate a safe and comfortable environment for both pups and yourself, focusing on the importance of proper Dog Grooming techniques. Dog Grooming Diploma at QLS Level 5 Unit 01: Purpose of Dog Grooming Unit 02: Dog Anatomy and Different Dog Breeds Unit 03: Dog's Health and Safety in Dog Grooming Unit 04: Regular Care and Check-ups for Dogs Unit 05: Coat Types, Skin Disorders and Parasites Unit 06: Preparation for Dog Grooming Unit 07: Basics of Grooming, Tools and Equipment Unit 08: Bathing and Drying Process Unit 09: First Aid and Emergencies Unit 10: Starting Your Own Dog Grooming Business Unit 11: Unearthing the Myths Unit 12: Regulations and Workplace Safety Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Dog Grooming course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Dog Grooming Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this Dog Grooming course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Dog Grooming course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Dog Grooming Diploma at QLS Level 5 The Dog Grooming Diploma at QLS Level 5 is designed for individuals seeking to enhance their skills and knowledge in the dynamic fields, like - Certified Dog Groomer Canine Cosmetologist Fur Stylist Pet Aesthetician Pup Pampering Pro Mobile Dog Spa Specialist Canine Care Specialist Requirements Dog Grooming Diploma at QLS Level 5 To enrol in this Dog Grooming Diploma at QLS Level 5, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Dog Grooming Diploma at QLS Level 5 Dog Groomer Pet Stylist or Dog Grooming specialist Pet Care Business Owner Mobile Dog Groomer Pet Spa Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Getting Started The qualification has been planned to lay the business administration sector groundwork. They convey recognition and demonstrable skills to the management segments as well. We allow the learners to use the chance to gain from these programs that will offer them relevant aptitudes and qualities. The diploma is credited at Level 6, with a total credit of 120 points. It is devised that the learners completing level 6 Diploma will progress to either Qualifi Level 7 Diplomas in Management. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights that are necessary for the companies of the present and future. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. The qualification is also fit for part-time learners in the workplace but yet eligible for full-time learners who can involve informal work placements or part-time employment. The learners can advance into or within employment in the business sector, either by the achievement of the awards directly or following further study QUALIFI Level 7 Diplomas. Key Benefits This qualification will benefit the learner: To understand and apply the principles of leadership in a business environment. Review and apply the principles of business management within the industry. Select, collate, review and analyse information from various sources. To improve learner's employability by allowing them to explore the relationship between theories and their practical application. Upon completing this Level 6 diploma, learners can progress to the first year of postgraduate study or a Qualifi Level 7 Diploma. Key Highlights Are you visualising yourself as the future manager to continue to bring recognition and professionalism across several sectors? Then, the Level 6 Diploma in Business Administration designed by Qualifi helps to develop and reward the business managers of today and the future. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 6 Level Diploma in Business Administration can open many career pathways including, but not limited to: Operations Manager, with an estimated average salary of £46,814 per annum Account Manager, with an estimated average salary of £36,338 per annum Financial Analyst with an estimated average salary of £47,465 per annum Marketing Manager, with an estimated average salary of £45,623 per annum Sales Manager, with an estimated average salary of £48,042 per annum Business Analyst, with an estimated average salary of £54,347 per annum Business Consultant with an estimated average salary of £64,223 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, including real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following, Learners who possess Qualifications at Level 5 and or Learners who have work experience in the business sector and exhibit ambition with apparent career goals; We also accommodate students with significant years of experience even though they do not possess formal qualifications. The criteria for admission will be through interviews for those who can demonstrate the skills to cope with the demands of the course. Progression Learners completing the QUALIFI Level 6 Diploma in Business Administration will progress to: Any QUALIFI Level 7 Diploma, or The first year of postgraduate study, or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the business management sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex business management environment. The learners will be introduced to managing various business management functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgment, own and take responsibility for decisions and actions, and. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Management Control Reference No : BA601 Credit : 20 || TQT : 200 The primary aim of this unit is to make learners understand the concepts and their application in business organisations of management control systems. UNIT2- Management of Sales force Reference No : BA602 Credit : 20 || TQT : 200 The unit aims to explore the concept of customer relationship management, planning and decision-making process to achieve sales force target at local and international markets. UNIT3- Strategic Marketing Management Reference No : BA603 Credit : 20 || TQT : 200 This unit aims to introduce learners about the strategic reflections on the significant issues on marketing management. Learners will be able to know marketing nature, planning process, segmentation and target marketing. UNIT4- Business Law Reference No : BA604 Credit : 20 || TQT : 200 This unit aims to introduce the importance of law in businesses and organisations, including main features of English Legal systems, contract laws, sales of goods acts and credit transactions as well as intellectual property law. This unit will develop skills in direction and encourages their application to business. UNIT5- Research Project including Research Methods Reference No : BA605 Credit : 20 || TQT : 200 This unit aims to introduce the learner to research methods and how to produce a new project based on their findings. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.