14275 Environment courses

This course is for young learners who: Have completed Level 5. Know how to read, write and speak Greek without any strain. Communicate with native speakers Greek and speak with clarity and spontaneity.

Blood drawing is a fascinating career prospect in healthcare! Our blood taking course goes beyond the fundamentals, covering everything from blood circulation to precise collection procedures. This course is your ticket to a successful career, regardless of whether you're an enthusiastic newbie or a healthcare professional trying to improve your abilities. Get knowledge and skills that'll make you an indispensable part of healthcare, leading to the welfare of people and communities.  Our blood taking courses are designed to help you gain the needed skills, knowledge, and abilities to become a professional in blood-taking. You will grasp the basics of blood circulation and composition, and get hands-on expertise in routine venipuncture blood draw order, dermal puncture, and special blood collection techniques through our course for taking blood. You'll be able to learn about phlebotomy equipment, quality assurance, infection control and risk management, ensuring that you become skilled at collecting blood. Our taking blood course will help you play a vital role in the healthcare diagnostics setting. Learn how to recognise and handle challenges while also figuring out pre-examination aspects with us. This learn to take blood course will strengthen your capabilities in relevant aspects so you can establish yourself as a trained and reliable professional. This course is ideal for both newbies and professionals, as it lays the groundwork for a fulfilling healthcare career.  Take our training course to take blood effortlessly and equip yourself with expertise and insights to make a significant difference in the field of diagnostics! Learning Outcomes of Blood Taking Course After finishing this blood taking course, you will be able to: Gain fundamental knowledge about phlebotomy and how to use phlebotomy equipment properly. Acquire skills and techniques for routine and special blood collection procedures. Discover the complexities of blood composition, circulation, and functions. Gain competence in dermal puncture procedures and pre-examination factors. Implement risk management and infection control strategies. Acknowledge the basic concepts of quality assessment and ensure infection control risk assessment. Who is this Course for? This blood taking course is perfect for anyone passionate about working in the healthcare setting. This training accommodates a wide range of knowledge and abilities. It's ideal for people looking to expand their skill set, offer in-demand services, and provide people with high-quality assistance. This can be considered as blood taking course for nurses also. Medical Assistants Lab Technicians Nursing Assistants Pre-Med students Healthcare Students or Professionals Nursing Students Aspiring Phlebotomist Anyone seeking a career in clinical laboratories Entry Requirements No prerequisite knowledge or experience is needed for this blood taking course. This qualification is open to individuals with an intense interest in healthcare and a desire to become proficient in drawing blood. However, you need to be aged 16 or over to undertake the qualification and have a good understanding of the English language, numeracy and ICT. Certification You will acquire an accredited certificate after successfully finishing our course for taking blood. This globally recognised CPD certification assures you mastery in the sector. The certificate in PDF format costs £9, while the hard copy costs £15. However, you can get the certificate in both printed and PDF format for only £22. Career path Competency in efficiently drawing blood is an appealing ability that will make you an invaluable asset in the healthcare environment. This blood taking course can open doors for you to new possibilities in healthcare settings, research facilities, and medical diagnostic centres. You will be able to become a vital member of a medical team. Course Duration The blood taking course adapts to diverse schedules and offers flexibility, which allows you to learn at your own pace. It takes an average of 5 hours to complete. However, you will be able to access the course materials for up to one year. Course Curriculum Blood Taking Module 01: Introduction to Phlebotomy 00:20:00 Module 02: Blood Circulation, Function and Composition 00:31:00 Module 03: Phlebotomy Equipment 00:18:00 Module 04: Routine Venipuncture 00:26:00 Module 05: Venipuncture Complications and Pre-Examination Variables 00:28:00 Module 06: Dermal Puncture 00:16:00 Module 07: Quality Assessment and Management in Phlebotomy 00:21:00 Module 08: Special Blood Collection Procedure 00:17:00 Module 09: Infection Control and Risk Management 00:21:00 Venepuncture Module 01: Venepuncture: A Method of Phlebotomy 00:10:00 Module 02: Anatomy and Physiology 00:09:00 Module 03: Before Venepuncture 00:21:00 Module 04: During Venepuncture 00:09:00 Module 05: After Venepuncture 00:09:00 Module 06: Venepuncture for Blood Donation 00:16:00 Module 07: Glossary 00:18:00 Module 08: Appendix 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

The Heating, Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited Course offers an in-depth exploration of HVAC systems, focusing on the essential concepts, techniques, and technologies required to master this crucial industry. Designed for those looking to develop expertise in maintaining and troubleshooting HVAC systems, this course provides a robust foundation that can be applied to residential, commercial, and industrial settings. The course delves into the science behind heating and cooling systems, helping you understand their functionality and the intricate balance required for optimum performance. Throughout the course, you will develop a thorough understanding of system components, installation processes, and energy-efficient solutions that are increasingly important in today’s eco-conscious world. The knowledge gained will equip you with the tools needed to excel in a competitive field, enhancing your professional credentials and boosting your career prospects. Whether you're new to the field or looking to formalise your existing knowledge, this course is a step forward in your professional journey as an HVAC technician. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with HVAC Technician profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited training.

Peek behind the curtain of criminal behaviour and discover what really goes on in the minds of offenders, investigators, and analysts. This CPD Accredited course delves into the murky corridors of criminal psychology and intelligence gathering—where motives matter, and patterns reveal more than confessions ever could. Whether you're fascinated by forensic profiling or intrigued by psychological manipulation, this course offers a structured exploration into behavioural analysis, crime scene interpretation, and intelligence frameworks. Designed for those with an eye for detail and a curious mind, this online course unpacks the psychological principles behind criminal decision-making and investigative tactics—without the need for a single fingerprint powder kit. From profiling offenders to decoding deceptive behaviour, every module is delivered with clarity and depth, ensuring you're informed, engaged, and occasionally amused (because even the darkest subjects benefit from a glimmer of wit). Perfect for those looking to deepen their understanding of crime psychology—no trench coat or magnifying glass required. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Fraud and Crime Advisor profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Research Methods in Crime Analysis Module 08: Decision Making in Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Phases of Profiling Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System in England and Wales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Criminal Psychology and Intelligence - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Criminal Psychology and Intelligence - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Criminal Psychology and Intelligence - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Criminal Psychology and Intelligence - CPD Accredited training.

This module describes the design, development and installation phase, the validation phase, and the operation and maintenance phase of the validation of computerised systems in medicines and healthcare products manufacturing environments. It continues to follow the progress of a pharmaceutical company's project to validate a new dispensary control system.

Writing non-fiction isn’t about filling pages — it’s about shaping thoughts into stories that matter. Whether you're crafting memoirs, essays, journalism, or instructional content, the Non-Fiction Writing Workshop Course helps you build confidence and structure with every sentence. This course is tailored for writers who want to sharpen their voice, refine their message, and understand what keeps readers turning the page. No need for flowery jargon or overused phrases — we focus on getting to the point with style and substance. With a mix of timeless writing principles and modern content techniques, you’ll explore narrative structure, clarity, tone, and reader engagement — all from the comfort of your own space. The course blends expert insights with writing exercises that help you develop your own pace and voice. Whether you’re planning a book or aiming to improve articles or blogs, this course supports you in saying exactly what you mean — and making sure it lands well. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Non-Fiction Writing Module 02: Crafting Compelling Non-Fiction Narratives Module 03: Researching Creative Non-Fiction Module 04: Writing Techniques for Non-Fiction Genres Module 05: Editing and Revising Module 06: Publishing and Marketing Learning Outcomes: Identify chemical hazards and understand their toxicological implications. Implement effective chemical storage and handling practices in the workplace. Choose and use personal protective equipment (PPE) with precision. Apply engineering controls to enhance safety in diverse work settings. Demonstrate best practices for laboratory safety and operations. Safeguard against potential risks through a deep understanding of chemical process safety. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Chemical Engineers Safety Officers Researchers Environmental Scientists Facility Managers Process Engineers Occupational Health Specialists Career path Chemical Safety Officer Laboratory Manager Process Engineer Environmental Health and Safety Specialist Research Scientist Occupational Health Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Good oral hygiene is more than just a bright smile—it's a key part of your overall health. This course is designed to shed light on the essential routines, habits, and awareness needed to maintain healthy teeth and gums. Whether you're brushing up on the basics or looking to better understand the impact of diet, lifestyle, and daily care, this course offers accessible guidance suitable for anyone with an interest in personal or professional development in oral hygiene. With expertly written content, this online course cuts through the fluff to deliver clear, engaging learning on oral care principles, from the causes of tooth decay to the importance of regular maintenance. You'll explore how common dental issues can be prevented, why oral hygiene matters at every life stage, and how small habits can have long-lasting effects. Flexible, learner-focused, and jargon-free—it’s a course that gets straight to the point without sounding like a lecture. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Oral Health Care Module 02: Fundamentals of Oral Health Module 03: Common Oral Health Issues Module 04: Preventive Dentistry Module 05: Oral Health Promotion in Children Module 06: Oral Health Care for Special Populations Module 07: Dental Care Procedures Module 08: Oral Health and Nutrition Module 09: Oral Health Maintenance and Beyond Learning Outcomes: Identify chemical hazards and understand their toxicological implications. Implement effective chemical storage and handling practices in the workplace. Choose and use personal protective equipment (PPE) with precision. Apply engineering controls to enhance safety in diverse work settings. Demonstrate best practices for laboratory safety and operations. Safeguard against potential risks through a deep understanding of chemical process safety. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Chemical Engineers Safety Officers Researchers Environmental Scientists Facility Managers Process Engineers Occupational Health Specialists Career path Chemical Safety Officer Laboratory Manager Process Engineer Environmental Health and Safety Specialist Research Scientist Occupational Health Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

Your guide to practice and learn to excel in Word 2019.