648 Environment courses in Lymington

NPORS Mobile Crane (N101)

NPORS Loading Shovel (N209)

Abrasive Wheels - Handheld Cut off Saw (N017)

NPORS Compact Crane (N140)

NPORS Shunter Vehicle (N243)

NPORS Harness and Fall Arrest (N723)

Effective communication is a skill. This half-day workshop is very interactive - participants can practise their communication skills in a positive, supportive environment. 1 Welcome, introductions and objectives The definition of effective communication Exercise: sending a message 2 Verbal communications Effective communicators - who are they? What skills or attributes do they have? Listening skills, clear use of words, presence, eye contact, body language 3 How good a listener are you? Exercise: listening skills questionnaire and evaluation 4 Impact versus intent - what did you really mean to say? Attitudes influence behaviour and behaviour breeds behaviour Exercise: 'I never said she stole money' The need to avoid misunderstanding or misinterpretation 5 The 5 key principles to effective communication Exercise: 'What would you say?' 6 Written communication What makes an effective written communication? Kipling's 6 Honest Men: who, what, where, when, why and how Planning to write an email 7 Fuzzy meanings Probabilities for misunderstandings and misinterpretations 8 Practical exercise Hone written communication skills and put into practice hints and tips from the session 9 Review of key learning points and objectives

This course provides a comprehensive exploration of equality, diversity, and inclusion, equipping participants with the knowledge and skills necessary to foster inclusive environments in various settings. Participants will delve into key concepts, legislations, and protected characteristics, gaining a deeper understanding of the nuances surrounding equality and equity. They will learn to recognize and challenge stereotypes, biases, and microaggressions, while also exploring the different types of discrimination and strategies to combat them.

NPORS Report of Thorough Examination (N019)

NPORS Plant Supervisor Awareness (N034)