Practical Sales Skills 1 Day Workshop in Sheffield
QA Level 2 Award In Health And Safety In The Workplace (RQF) Health and Safety Training Courses QA Level 2 Award In Health And Safety In The Workplace (RQF) Course Contents: Roles and responsibilities of employers and employees Health and safety laws Risk assessments and risk control hierarchy Identifying and controlling risks from common workplace hazards, including: Slips, Trips and Falls Manual Handling Fire Working from Height Electricity Hazardous Substances Workplace conditions Ergonomics Equipment Noise and vibration Transport and vehicles Violence Smoking, alcohol and drugs Stress Procedures for responding to accidents and incidents Recording incidents, accidents and ill health Benefits of this course: In 2023/24, 1.7 million people suffered from a work-related illness 600,000 sustained a non-fatal injury 138 People lost their lives 776,000 Workers suffered from work-related stress, depression or anxiety The estimated cost of injuries and ill health last year was £21.6 billion 33.7 million working days, or 140,417 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk This QA Level 2 Award in Health and Safety in the Workplace (RQF) course helps employees gain an understanding of health and safety issues and their own role within that Accredited, Ofqual regulated qualification: This Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is an excellent way to make sure you and your employees are trained in Health and Safety. The Ofqual Register number for this course is 603/2687/6
QA Level 3 Award In First Aid At Work (Annual Refresher) (RQF) Half day course How much do you still remember from your last first aid training course? Skills fade rapidly. This course is there to ensure learners retain the most important skills of saving a life. The Annual Refresher as recommended by HSE Course Contents: Assessing an Incident Managing an Unresponsive Casualty Recovery Position CPR Safe Use of an AED (Automated External Defibrillator) Choking Benefits of this course: 1.1 million workers in Britain had an accident at work in 2014/2015 Of those, 2,700 were from the East Midlands On average, one out of every 370 people received an injury at work Are you already holding a valid Emergency First Aid at Work (EFAW) or First Aid at Work (FAW) Certificate? How much can you still remember a year later? HSE strongly recommends that first aiders undertake Annual Refresher training during any three year FAW/EFAW certification period. This will help qualified first aiders remain competent and keep up to date with any changes to first aid procedures. In just half a day, this course is an ideal way to satisfy HSE requirements whilst minimising disruption to the work day. Accredited, Ofqual regulated qualification: Our Emergency First Aid at Work Annual Refresher course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Emergency First Aid at Work Annual Refresher Certificate fulfils the legal requirements and is a very good way to make sure you and your employees keep your First Aid skills up to date.The Ofqual Register number for this course is 603/3154/9
QA Level 2 Award In Working At Height (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration Raises awareness of safety considerations whilst working at height Teaches how to ensure a safe working environment Course Contents: Legislation, regulations, roles and responsibilities when working at height The consequences of non-compliance Safe working practices when working at height How to reduce the risks from:Weather conditionsWorking environmentsOthers working at heightFalling objectsFragile surfaces Importance of risk assessments Rescue plan requirements Selecting appropriate equipment Identifying safety precautions when using equipment Importance of Personal hygiene Reporting procedures when equipment is faulty Benefits of this course: 35 People died in 2017/18 due to falls from height There were also 43,000 non-fatal accidents due to falls from height These resulted in 80 major injuries And 230 over-3-day absences, costing employees and employers money Even just a height of less than 2 meters can result in serious, or even fatal, injuries The Work at Height Regulations 2005 require employers, and those in charge of any type of work at height activity to ensure that the work is properly planned, well supervised and carried out by competent people Employees who do this course will learn to have a greater awareness of the risks involved in working at height, and on how to best manage those risks, ensuring the safety of all concerned Accredited, Ofqual regulated qualification: This Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is an excellent way to make sure you and your employees are trained in Health and Safety.The Ofqual Register number for this course is 603/2687/6
QA Level 2 Award In Fire Safety (RQF) Face to Face Classroom: Full day course Online / Virtual Classroom: 3 sessions of 2½ hours Suitable for Fire Wardens/Fire Marshals and all other members of staff Provides a foundation of fire safety knowledge on which employers and ‘responsible persons’ can build, keeping the business safe from fire Benefits of this course: How much do you know about keeping yourself and others safe in the workplace? Fire Safety Law breaches can result in unlimited fines and imprisonment More importantly, how would you feel if someone got injured or even killed by a fire you could have prevented? This course is for anyone who has a specific responsibility for fire safety in the workplace, such as designated fire wardens/fire marshals Successful candidates will gain an understanding of fire safety management at work and the specific roles and responsibilities related to fire safety in the workplace. Course Contents: Causes of Fire in the Workplace The Fire Triangle Hazards during and after a Fire Fire and Smoke Spread Identifying and Controlling Fire Hazards Fire Safety Laws Duties and Responsibilities of Employers and Employees Undertaking a Fire Safety Inspection Fire Safety Risk Assessments Contents of a Fire Safety Briefing Roles and Responsibilities of the Nominated Fire Warden Accredited, Ofqual regulated qualification: Our Fire Safety course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.You can rest assured that the training your employees receive is of a high quality and the candidates will get a strong grounding in Fire Safety, helping to keep your staff and your business safe from fire.The Ofqual Register number for this course is 603/2756/X
QA Level 2 Award In Food Safety For Retail (RQF) Face to Face: Full day course Virtual Classroom: Spread over 3 sessions of 2½ hr duration Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely Recommended by HSE and Environmental Health Officers (EHO's) Course Contents: The Importance of Food Safety Food Safety Laws Legal Responsibilities of Food Handlers Types of Contamination and the Associated Risks Bacteriology Food Poisoning Foodborne Illnesses An Introduction to Hazard Analysis and Critical Control Points (HACCP) Personal Hygiene Work Flow, Work Surfaces and Equipment Cleaning and Disinfection Waste Disposal Pest Control Safe Food Handling Practices including Time and Temperature Controls Preparation Cooking and Reheating Chilling Cooling Thawing Hot holding Displaying food Core temperatures Food Preservation Storage Stock Control Procedures Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. Our QA Level 2 Award in Food Safety in Catering (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry, and complies with the training regulations.
QA Level 2 Award In Food Safety For Manufacturing (RQF) Face to Face: Full day course Virtual Classroom: Spread over 3 sessions of 2½hr duration Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely Recommended by HSE and Environmental Health Officers (EHO's) Course Contents: The Importance of Food Safety Food Safety Laws Legal Responsibilities of Food Handlers Types of Contamination and the Associated Risks Bacteriology Food Poisoning Foodborne Illnesses An Introduction to Hazard Analysis and Critical Control Points (HACCP) Personal Hygiene Work Flow, Work Surfaces and Equipment Cleaning and Disinfection Waste Disposal Pest Control Safe Food Handling Practices including Time and Temperature Controls Preparation Cooking and Reheating Chilling Cooling Thawing Hot holding Displaying food Core temperatures Food Preservation Storage Stock Control Procedures Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. Our QA Level 2 Award in Food Safety in Catering (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry, and complies with the training regulations. Accredited, Ofqual regulated qualification: Our Food Safety For Manufacturing training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Food safety For Manufacturing certificate fulfils the legal requirements and is a very good way to make sure your employees are trained in Food Safety. The Ofqual Register number for this course is 603/2592/6
QA Level 2 Award In Food Safety In Catering (RQF) Face to Face: Full day course Virtual Classroom: Spread over 3 sessions of 2½ hr duration Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely Recommended by HSE and Environmental Health Officers (EHO's) Course Contents: The Importance of Food Safety Food Safety Laws Legal Responsibilities of Food Handlers Types of Contamination and the Associated Risks Bacteriology Food Poisoning Foodborne Illnesses An Introduction to Hazard Analysis and Critical Control Points (HACCP) Personal Hygiene Work Flow, Work Surfaces and Equipment Cleaning and Disinfection Waste Disposal Pest Control Safe Food Handling Practices including Time and Temperature Controls Preparation Cooking and Reheating Chilling Cooling Thawing Hot holding Displaying food Core temperatures Food Preservation Storage Stock Control Procedures Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. Our QA Level 2 Award in Food Safety in Catering (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry, and complies with the training regulations. Accredited, Ofqual regulated qualification Our Food Safety in Catering training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Food safety in Catering certificate fulfils the legal requirements and is a very good way to make sure your employees are trained in Food Safety. The Ofqual Register number for this course is 603/2594/X
Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. A vital course for any manager or leader work‐ ing in a multi‐cultural environment Covers the managerial, social and psychological aspects of culture Develop your cross‐cultural leadership & management skills in a fun and informative environment Discover best‐practice in diversity management and cross‐cultural communication Appreciate current business issues related to managing and leading in a cross‐cultural environment Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally” This course can be conducted on-site at your location for groups of up to 15 participants The Objectives By the end of the course, the delegates will be able to: Illustrate examples of stereotypes and stereotyping Formulate a business case for cultural diversity in their workplace List Hofstede’s five value dimensions Explain in his/her own words the meaning of each of the five value dimensions Evaluate the risks involved in international assignments The Delegates All supervisors, middle managers , department heads and senior managers Human resource personnel including HR Business Partners All staff interested in developing cross‐cultural skills The Benefits Appreciate the importance and meaning of culture Learn about the psychology of culture Develop your cross‐cultural leadership & management skills Discover how to manage and lead diverse employees in a multi‐cultural environment Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture Our world today ‐ the importance of demographics Dimensions of culture Hofstede’s five value dimensions Workplace and organisational culture Stereotypes and stereotyping Cross‐cultural communication Body‐language and culture Day 2: Managing and Leading Diverse Employees Developing a global mindset Culture and strategy Managing in multi‐national companies Multi‐cultural teams and teamwork International assignments and global career development Culture shock and global working Culture and decision‐making