630 Environment courses in Clitheroe

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

The CIEH Foundation Certificate in Occupational Health and Safety supports businesses in their legal obligations to ensure employees are protected from harm. This course is ideal for those who want to develop their knowledge of health and safety issues in the workplace and of the regulations for maintaining a healthy and safe working environment. This course will focus on common hazards and how to control them. It will help you work more safely and be more aware of how your own actions can affect the health and safety of others.

Complete Ruby programming training course description This course starts with a quick-start session and then explains the language in detail from the bottom up. Hands on sessions follow all the major sessions to reinforce the theory. What will you learn Read Ruby programs. Write Ruby programs. Debug Ruby programs. Complete Ruby programming training course details Who will benefit: Anyone wishing to program in Ruby. Prerequisites: Software development fundamentals Duration 3 days Complete Ruby programming training course contents Introduction A tour of Ruby, Try Ruby, A suduko solver in Ruby. The Structure and execution of Ruby Lexical structure, Syntactic structure, Files structure, Program encoding, Program execution. Datatypes and objects Numbers, text, Arrays, Hashes, Ranges, Symbols, True, false, and nil, Objects. Expressions and operators Literals and keyword literals, Variable references, Constant references, Method invocations, Assignments, Operators. Statements and control structures Conditionals, loops, Iterators and enumerable objects, Blocks, Altering flow control, Exceptions and exception handling, BEGIN and END, Threads, fibres and continuations. Methods, Procs, Lambdas and closures Defining simple methods, Method names, Methods and parentheses, Method arguments, Procs and lambdas, Closures, Method objects, Functional programming. Classes and modules Defining a simple class, Method visibility: public, protected, privates, Subclassing and inheritance, Object creation and initialization, Modules, Loading and requiring modules, Singleton methods and Eigenclass, Method lookup, Constant lookup. Reflection and metaprogramming Types, classes and modules, Evaluating strings and blocks, Variables and constants, Methods, Hooks, Tracing, ObjectSpace and GV, Custom control structures, Missing methods and missing constants, Dynamically creating methods, Alias chaining. The Ruby platform Strings, Regular expressions, Numbers and Math, Dates and times, Collections, Files and directories, Input/output, Networking, Threads and concurrency. The Ruby environment Invoking the Ruby interpreter, The Top-level environment, Practical extraction and reporting shortcuts, Calling the OS, Security.

Leadership and Management development, Leadership training, management training, Leadership development

IS-IS training course description A hands on course on IS-IS link state routing protocol. The main focus of the course is the use of IS-IS in an IP only environment but can be tailored to concentrate on the use of IS-IS in CLNP networks. Hands on sessions use Cisco routers. What will you learn Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. IS-IS training course details Who will benefit: Network administrators. Network operators. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IS-IS training course contents Introduction The history of IS-IS, OSI background, terminology, addressing, how OSI networking works, ES-IS, ISIS, IS types, basic OSI configuration, other configuration parameters. Running IS-IS in an IP environment Integrated routing, Dual IS-IS, OSI only IS-IS, IP only IS-IS, packet formats and the use of CLNP, Basic configuration. How IS-IS works in detail Link state theory, tuneable parameters, IS-IS metrics, hellos, CSNP intervals, retransmissions, TLVs, Sub TLVs, Designated routers and pseudo nodes, authentication. Level 1 and level 2 in detail Router types, circuit types, Hot potato routing, route leaking, Area partitioning. Multiple addresses Redistribution and summarisation Tagging and filtering

Explore the key features of Falls Awareness including common causes of falls in care & work environment including risk assessing for slips, trips and falls and being aware issues arising from medications and illnesses that can increase risk of falls.

Organisational retreat, organisational seminar, executive development,

PRINCE2® Practitioner : In-House Training Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement in other words, lack of a structured best practice approach to project delivery. PRINCE2® (6th Edition is the current version) is a structured, process-based approach for project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is also used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefitting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guide to provide a robust project methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization. The goals of this course are to take participants to the next level of understanding and application of the PRINCE2® methodology and to prepare them to sit the Practitioner exam. Using APMG provided sample exam papers and additional project case studies, participants will learn how to apply what they learned during the Foundation course and how to approach the OTE Practitioner exam, which is aimed at testing their ability to apply PRINCE2® in an actual project environment simulated via a case study provided as part of the exam. What you will Learn You'll learn how to: Tailor and apply the principles, themes, process structure, techniques, and management products of PRINCE2® within a work environment, via carefully selected case studies Define the PRINCE2® 6th Edition method at the Practitioner level Prepare for and take the Practitioner exam Getting Started Introductions Course structure Course goals and objectives Tailoring PRINCE2® Tailoring PRINCE2® Adopting PRINCE2® Tailoring PRINCE2® to suit different projects Adopting PRINCE2® in an organizational environment Controlled Start Recap management products Study business case and risk Study activities and responsibilities in: Starting up a project Initiating a project Controlled Progress Study management products and risk Study activities and responsibilities in: Getting work done Monitoring and reporting Issues and escalation Controlled Close Study Activities and Responsibilities in Closing a Project Activities and roles Roles and Responsibilities Principles Exercise Product-basedPlanning Producing a product breakdown structure (PBS) Producing a product flow diagram (PFD) Linking product breakdown structures and product flow diagrams to product descriptions

Total PHP training course description PHP provides for the creation of dynamic web sites. This hands on training course looks at programming with PHP with an emphasis of building dynamic websites. Forms, state management and database integration are all covered with practicals used throughout the course to reinforce theory sessions. What will you learn Create dynamic web sites using PHP. Write PHP programs. Debug PHP programs. Examine existing code and determine its function. Total PHP training course details Who will benefit: Anyone creating dynamic web sites. Prerequisites: Software development fundamentals Duration 3 days Total PHP training course contents What is PHP? PHP history, dynamic web pages, how PHP works, alternatives to PHP. Downloading and installing PHP. Installing MySQL, installing Apache, platform issues. A first PHP web page A basic PHP script, PHP page structure. PHP comments. Integrating PHP and HTML. PHP forms HTML forms, taking values from forms. PHP and HTML Page inputs, environment inputs. phpinfo(), other form elements, sticky fields, generalised code, tables, forms, form elements, style sheets, JavaScript. Variables operators and expressions Expressions, data types, assignments, scope, constants, HTTP environment variables, getting data from forms using variables. Operators Arithmetic, logical, relational, Boolean, others. Control statements Conditional: if, else, elseif, switch. Loops: while, do while, for, break, continue, exit. Functions Built in functions, declaration, arguments, scope, loading functions from other files, defaulting parameters, call by value/ name. Arrays Indexes, array initialisation, array manipulation, multi dimensional arrays, array functions. String handling What is a string, string functions, matching, extraction, replacement. String operations, cleansing, sprintf, formatting web pages, strops and others, splitting strings, REs. PHP and databases Database structure, Database APIs, MySQL, Creating tables, Editing tables, simple SQL queries using PHP, building HTML tables using SQL queries, SQL injection, security issues, error handling. File I/O Opening, reading, writing files. Permissions, ownership, locking, directories. PHP, cookies and sessions State, Cookie properties, setting cookies, retrieving cookies, expiring/deleting cookies. Sessions, session variables, session IDs. PHP and email Emailing from servers, attachments. Objects OOP, PHP classes, constructors, instances.

PMI-RMP® Exam Prep: In-House Training This course is aimed at preparing the participant to pass the PMI-RMP® (Risk Management Professional) exam. The course will also provide practical tips and tools that can be used in any organization's project management risk practices. In this expanded session, you will also have time to practice your exam taking skills with coaching from a credentialed instructor. The course includes the tool RMP-IQ, with sample exam questions to practice for the exam and allow participants to see their knowledge level in the various domains. What You Will Learn At the end of this course, participants will be able to: Explain the value and benefits of the PMI-RMP® credential Perform a self-assessment of your knowledge and skills Prepare a study plan that will allow you to pass the exam Foundation Concepts The Risk Management Professional (PMI-RMP®) Exam PMI's Standard for Risk Management Portfolios, Programs and Projects Key risk definitions Risk management life cycle Levels of Risk Management Enterprise Risk Management Portfolio Risk Management Program Risk Management Project Risk Management Risk Strategy and Planning: Part 1 Task 1: Perform a preliminary document analysis Task 2: Assess project environment for threats and opportunities Task 3: Confirm risk thresholds based on risk appetites Risk Strategy and Planning: Part 2 Task 4: Establish risk management strategy Task 5: Document the risk management plan Task 6: Plan and lead risk management activities with stakeholders Agile, programs, and portfolio aspects of risk strategy and planning Risk Identification: Part 1 Objectivity and bias Task 1: Conduct risk identification exercises Risk Identification: Part 2 Task 2: Examine assumption and constraint analysis Task 3: Document risk triggers and thresholds based on context / environment Task 4: Develop risk register Agile, programs, and portfolio aspects of risk identification Risk Analysis: Part 1 Task 1: Perform qualitative analysis Risk analysis in an agile environment Risk Analysis: Part 2 Task 2: Perform quantitative analysis Task 3: Identify threats and opportunities Program and portfolio aspects of risk analysis Risk Response Task 1: Plan risk responses Agile, programs, and portfolio aspects of risk response planning Task 2: Implement risk responses Monitor and Close Risks: Part 1 Task 1: Gather and analyze performance data Monitor and Close Risks: Part 2 Task 2: Monitor residual and secondary risks Task 4: Monitor project risk levels Task 3: Provide information required to update relevant project documents Agile, programs, and portfolio aspects of monitoring and closing risks