820 Environment courses in Ashtead

NPORS Quick Hitch Awareness (N034)

In the world of equestrian sports and care, unique challenges and risks are ever-present. That's why NR Medical Training presents our tailored Equestrian First Aid and Trauma course, designed especially for riders, horse trainers, stable staff, vets, and anyone involved in the equine field. Taught by experienced Paramedics and EMTs who have seen and managed everything on the course. Spanning a comprehensive 2-day workshop, this hands-on, face-to-face course provides real-world solutions to real-world problems. Whether it's handling a sudden injury during a riding session or managing a complex trauma situation, our course offers you the skills, insights, and confidence to act appropriately.

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal

REFERENCE CODE 610/0075/3 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This qualification is aimed at individuals wishing to prove they have the level and range of knowledge and skills required to install Interior Systems in the Construction working environment. It is not expected that all workers will complete the same tasks, there are 3 mandatory units common to all pathways. The Pathways will allow employees with specific skills and from companies of all sizes equal opportunity to complete. All work must be completed following Industry recognised Safe Working Practices and in accordance with relevant legislation. This qualification is at Level 2, although some units may be at different levels and should be taken by those who are fully trained to deal with a range of tasks and situations. There is also a Level 2 Certificate and a Level 3 Diploma in Interior Systems available.

This hands-on workshop is designed for those who have attended the Beginner’s Guide to Photographing Jewellery, or those who have some prior experience in photography.We will begin by creating mood boards, which will serve as inspiration for how you approach photographing your work. We will then explore a range of lighting styles and techniques and how to achieve them. There will be plenty of opportunity to practise these techniques throughout the day, with Cathy giving guidance and feedback. You are welcome to bring some of your jewellery, together with any props or stands, as well as any photographic equipment you may have (you can use either a camera or a phone, and a tripod is highly recommended). WHEN: Saturday 28th September 10 – 3.30pm WHERE:  Workshop 925 based at The Mayford Centre, just outside of Woking and very close to Guildford. Unit F9 The Mayford Centre, Mayford Green Woking, Surrey  GU22 0PP TUTOR: Cathy Pyle WHAT DOES THE DAY INVOLVE? This hands-on workshop is designed for those who have attended the Beginner’s Guide to Photographing Jewellery, or those who have some prior experience in photography.We will begin by creating mood boards, which will serve as inspiration for how you approach photographing your work. We will then explore a range of lighting styles and techniques and how to achieve them. There will be plenty of opportunity to practise these techniques throughout the day, with Cathy giving guidance and feedback. You are welcome to bring some of your jewellery, together with any props or stands, as well as any photographic equipment you may have (you can use either a camera or a phone, and a tripod is highlyrecommended). Cathy Pyle is an experienced professional photographer and teacher of adults, who works with creatives, small businesses and magazines across the UK. CLASS SIZE: 6 WHAT IS INCLUDED? WHAT SHOULD I BRING? Bring along your smart phone and any props of camera equipment you would like to use or need some advice using. We will have backgrounds and some props you are welcome to use. You will be moving around the workshop, within the corridor area and outside to explore different environments to photograph your work. PAYMENT OPTIONS: You can pay via our website or in our workshop in person using our card machine. If you prefer to pay directly, you can email us on hello@workshop925.com and we can invoice you manually to arrange a bank transfer. For classes over £80, instalment options are also available. Please email us on hello@workshop925.com to arrange. Gift Voucher – if you have a voucher to redeem, please email us before booking on hello@workshop925.com Please check your dates carefully before booking a class as we are unable to offer refunds. See our Terms & Conditions for full details.

This one-day workshop is a hands-on introduction to photographing jewellery, aimed at jewellers who are considering or just beginning to sell their work. We’ll look at the why and the how of creating a consistent and considered style for presenting your work either online or for marketing materials. We’ll cover the basic kit you’ll need; the best camera settings to use; different lighting styles and how to achieve them; and composition and styling using a range of backgrounds and props to bring your images to life. No previous photography experience is needed. You’re welcome to use a phone camera or SLR/mirrorless camera, as you prefer, and to bring with you any other photography kit or props you may have, although this is not necessary. Cathy Pyle is an experienced professional photographer and teacher of adults, who works with creatives, small businesses and magazines across the UK. WHEN: Saturday 10th August 10-3.30pm WHERE:  Workshop 925 based at The Mayford Centre, just outside of Woking and very close to Guildford. Unit F9 The Mayford Centre, Mayford Green Woking, Surrey  GU22 0PP TUTOR: Cathy Pyle WHAT DOES THE DAY INVOLVE? This one-day workshop is a hands-on introduction to photographing jewellery, aimed at jewellers who are considering or just beginning to sell their work. We’ll look at the why and the how of creating a consistent and considered style for presenting your work either online or for marketing materials. We’ll cover the basic kit you’ll need; the best camera settings to use; different lighting styles and how to achieve them; and composition and styling using a range of backgrounds and props to bring your images to life. No previous photography experience is needed. You’re welcome to use a phone camera or SLR/mirrorless camera, as you prefer, and to bring with you any other photography kit or props you may have, although this is not necessary. Cathy Pyle is an experienced professional photographer and teacher of adults, who works with creatives, small businesses and magazines across the UK. EXPERIENCE REQUIRED: No experience is required to attend this course. CLASS SIZE: 6 WHAT IS INCLUDED? WHAT SHOULD I BRING? Bring along your smart phone and any props of camera equipment you would like to use or need some advice using. We will have backgrounds and some props you are welcome to use. You will be moving around the workshop, within the corridor area and outside to explore different environments to photograph your work. PAYMENT OPTIONS: You can pay via our website or in our workshop in person using our card machine. If you prefer to pay directly, you can email us on hello@workshop925.com and we can invoice you manually to arrange a bank transfer. For classes over £80, instalment options are also available. Please email us on hello@workshop925.com to arrange. Gift Voucher – if you have a voucher to redeem, please email us before booking on hello@workshop925.com Please check your dates carefully before booking a class as we are unable to offer refunds. See our Terms & Conditions for full details.

This one-day workshop will give you a solid overview of many of the key topics relating to gems and gemmology, covering scientific aspects of the subject, the journey of a gemstone and the practical side of gem properties and identification. You will learn to use some of the main gemmologist’s tools and have a chance to examine a wide range of gemstones. A gemstone reference book RRP £10 will be included in the price WHEN: Sunday 29th September 10 – 4.30pm WHERE:  Workshop 925 based at The Mayford Centre, just outside of Woking and very close to Guildford. Unit F9 The Mayford Centre, Mayford Green Woking, Surrey  GU22 0PP TUTOR: Stuart Pool from Nineteen 48 WHAT DOES THE DAY INVOLVE? This one-day workshop will give you a solid overview of many of the key topics relating to gems and gemmology, covering scientific aspects of the subject, the journey of a gemstone and the practical side of gem properties and identification. You will learn to use some of the main gemmologist’s tools and have a chance to examine a wide range of gemstones. The main areas covered are: – General Introduction – The World of Gemstones – Properties & Identification – Grading & Buying This course is suitable for complete beginners to the subject and will also interest those with some previous knowledge, such as jewellery makers who want to learn more about the materials they use. Students need only bring their energy and enthusiasm, plus something for making notes. Everything else will be provided. The main areas covered are: How gemmology covers different scientific disciplines Gem basics Definition of a gemstone Inorganic / organic material Gemstone formation Physical and optical properties (overview) Responsible sourcing Environmental concerns Traceability Disclosure Diamond producers Diamond mining Sources of coloured gemstones Coloured stone mining Mining in Sri Lanka – history, process, structure, tradition, etc. Gem identification Gemstone properties – rough and faceted Inclusions – various examples of typical inclusions Tools & instruments – descriptions and usage Practical tasks for gem identification Gem grading and valuation – The factors that affect price – Diamonds – Coloured gemstones – Buying tips A gemstone reference book RRP £10 will be included in the price WHAT TO BRING: Bring along a note book. We will provide light refreshments, however you might want to bring some lunch. We have a fridge, microwave and kettle in the workshop. PAYMENT OPTIONS: You can pay via our website or in our workshop in person using our card machine. If you prefer to pay directly, you can email us on hello@workshop925.com and we can invoice you manually to arrange a bank transfer. For classes over £80, instalment options are also available. Please email us on hello@workshop925.com to arrange. Gift Voucher – if you have a voucher to redeem, please email us before booking on hello@workshop925.com Please check your dates carefully before booking a class as we are unable to offer refunds. See our Terms & Conditions for full details.

It is important for Officers to understand the roles and responsibilities, processes and procedures involved when working with Elected Members. They also need to appreciate the significance of Elected Members as the decision-makers in local government. Officers have a responsibility to work and communicate with Elected Members effectively. This very successful course is designed to help Officers with this. Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation. To provide managers with the knowledge and understanding they need to have productive working relationships with Elected Members and provide appropriate support. By the end of the course participants will: Understand the roles, responsibilities, processes and procedures in place for working with Elected Members Be able to identify the best way to approach potentially sensitive issues Understand the skills and behaviours required for working effectively with Members Be able to deploy their influencing skills more successfully Review their learning and have an action plan to take back and implement at work Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation. 1 Introduction Welcome and introductions Objectives and programme overview 2 Working in a political environment What is political awareness? Contact and experience with Members Importance of the role of Members 3 Why be an Elected Member? Perceptions of what Elected Members are and do Values of Members and their motivations for doing what they do 4 Political decision-making in local government Current challenges and drivers affecting the organisation / the council Roles and responsibilities of Officers and Members Centrality of Members' strategic role 5 (Option) A day in the life of an Elected Member An Elected Member gives a talk about what they do 6 Having a beneficial relationship between Officers and Members 7 Member / Officer communication Discussion of the formal processes, service procedures, etc (whether enshrined in a protocol, Memorandum of Understanding, etc) Response times and requirements Procedures required by Heads of Service [if appropriate] 8 Influencing styles and strategies Different forms of power and how they impact Developing an appropriate 'influencing style' Exploring strategies for improving communication and influencing at work 9 Review and evaluation Review and evaluation of learning Personal action plans

Why do young people increasingly turn to self harm as a way of dealing with stress? And what can caring adults do to respond to this mystifying behaviour? This workshop will explore the many variables which lead to self harm while exploring methods of healing distress through curiosity and compassionate understanding Hosted by Dr Leslie Lund Leslie is an Adolescent Psychotherapist and Family Therapist with nearly 30 years of experience. As a senior therapist, she supervises other private practice therapists, school counsellors and administrators within schools, as well as other psychological professionals within the wider community. She has a special interest in the mental health of young people within educational environments and supports the development of Wellbeing programmes in schools.

In our constantly changing environment, if you always do what you've always done, then you'll always get what you've always got - and that's not enough! Building a strategic marketing plan is a powerful way to take a step back from day-to-day activities, review the opportunities available to your business and your products, and build a roadmap of tactics that will set you apart from the competition. In this workshop, we look at how to build a customer-focused strategic marketing plan to pin-point your milestones to success over a 12-month period. This programme will help participants to: Understand the key questions that a strategic marketing plan should answer Understand the value of customer and competitor insight and how to develop actionable insights to guide your plan Conduct a market analysis and identify the barriers and drivers to success Learn how to build a customer buying journey and how to identify the most valuable customers Develop a customer-focused strategy and customer engagement plans Develop core messages and winning tactics to engage with your key customers Identify the key metrics to review and measure to keep your plans on track 1 Situational analysis Introduction to marketing strategy Market and competitor analysis and insight generation Understanding the customer buying journey How to segment customers to identify your most valuable customer opportunities Identifying the barriers and drivers to your success 2 Strategy Introduction to strategy How to build strategic imperatives and SMART objectives How brand vision and positioning drive customer focus A guide to building key message themes 3 Tactics, messaging and measurement Introduction to building customer-focused tactics How to build a customer-engagement plan How to build key messages and a customer-focused tactical plan A practical guide to developing key metrics to review success and keep your plans on track Actionable outcomes Throughout the programme we will use your own product examples to build your plan, participants will: Learn best practice examples of strategic planning Discover market and customer opportunities to strengthen your competitive edge Create a strategic plan that can be implemented immediately within your business Start planning compelling marketing messages to reach the right customer at the right time Receive immediate feedback on your strategic marketing plan Have the opportunity to share common issues and solutions with colleagues in the group