Supervising First Aid for Mental Health | RQF Level 3 The RQF Level 3 Supervising First Aid for Mental Health course is designed to provide individuals with the knowledge and skills to effectively supervise and support others in the workplace who may be experiencing mental health issues or distress. This course aims to equip participants with a deeper understanding of mental health, enabling them to provide guidance, reassurance, and signposting to appropriate professional help. Understanding Mental Health: Participants will gain a comprehensive understanding of mental health, including common mental health conditions, their causes, and the impact they can have on individuals and workplaces. They will learn to recognize signs and symptoms of mental health issues and develop an understanding of the stigma and misconceptions surrounding mental health. Promoting a Positive Mental Health Culture: Participants will explore strategies to promote a positive mental health culture in the workplace. This includes raising awareness, reducing stigma, and fostering a supportive and inclusive environment that prioritises mental well-being. Providing Mental Health Support: Participants will learn how to provide immediate and practical support to individuals experiencing mental health issues or emotional distress. They will be trained in active listening skills, effective communication techniques, and providing non-judgmental and empathetic support. Signposting and Referral: Participants will develop the skills to signpost individuals to appropriate professional help and resources. They will learn about available support services, both within and outside the workplace, and how to facilitate access to these services. Crisis Management: Participants will be prepared to respond to mental health crises and emergencies. They will learn how to assess risk, manage situations involving self-harm or suicidal ideation, and understand the importance of maintaining personal and professional boundaries. Supporting Workplace Mental Health Policies: Participants will understand the importance of workplace mental health policies and how to support their implementation. They will explore the role of supervisors in promoting mental health, identifying potential triggers or stressors in the workplace, and implementing strategies to support employee well-being. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have developed the necessary knowledge and skills to effectively supervise and support individuals experiencing mental health issues in the workplace. They will be equipped to provide guidance, signposting, and initial assistance, contributing to a mentally healthy and supportive work environment. It's important to note that this course does not qualify participants as mental health professionals or therapists. It is focused on providing basic mental health support and guidance in the workplace context. If participants wish to pursue more in-depth training or a career in mental health, they may consider further studies or qualifications in mental health counseling, psychology, or related fields. Suitability - Who should attend? The RQF Level 3 Supervising First Aid for Mental Health course is suitable for individuals who have a responsibility for supervising and supporting others in the workplace, particularly in relation to mental health. It is beneficial for supervisors, managers, team leaders, human resources personnel, and anyone in a position of authority or influence within an organization. This course is relevant for individuals across various industries and sectors who wish to develop their understanding of mental health, enhance their skills in supporting others, and contribute to creating a mentally healthy work environment. It is especially suitable for those who have regular interactions with employees or colleagues and are involved in promoting well-being and providing guidance. The course is valuable for individuals in roles where they may be responsible for implementing mental health policies, supporting employees facing mental health challenges, or providing initial assistance in crisis situations. It equips participants with the knowledge and skills to recognize signs of mental health issues, provide appropriate support and signposting, and contribute to fostering a positive mental health culture within their organization. While there are no strict prerequisites for enrolling in the RQF Level 3 Supervising First Aid for Mental Health course, some prior knowledge or experience in mental health awareness or first aid can be beneficial. However, the course is designed to accommodate learners with varying levels of understanding and experience in the field. It's important to note that this course does not qualify participants as mental health professionals or therapists. It focuses on providing fundamental knowledge, skills, and guidance for workplace mental health support. If you require more advanced or specialised training in mental health, it may be necessary to consider additional qualifications or seek professional development opportunities in specific areas of interest. Before enrolling in the course, consider the specific requirements and recommendations of your workplace or industry. Discuss the suitability and relevance of the course with your employer or supervisor to ensure it aligns with your professional development goals and responsibilities within your organization. Outcome / Qualification etc. Upon successful completion of the RQF Level 3 Supervising First Aid for Mental Health course, participants can expect to achieve several learning outcomes: Comprehensive Understanding of Mental Health: Participants will develop a thorough understanding of mental health, including different mental health conditions, their causes, and their impact on individuals and workplaces. They will gain knowledge about the prevalence of mental health issues and the importance of promoting mental well-being in the workplace. Recognition of Mental Health Issues: Participants will be able to recognize signs and symptoms of common mental health conditions, enabling them to identify when someone may be experiencing mental health issues or emotional distress. They will develop skills in observation, active listening, and empathy to assess the well-being of others. Effective Support and Signposting: Participants will acquire the skills to provide immediate support and guidance to individuals experiencing mental health issues. They will learn active listening techniques, effective communication strategies, and non-judgmental approaches to engage with and support others. They will also be able to signpost individuals to appropriate professional help and resources. Creation of a Mentally Healthy Workplace: Participants will understand their role in promoting a mentally healthy workplace culture. They will learn strategies to reduce stigma, raise awareness, and create a supportive environment that prioritizes mental well-being. They will also gain knowledge on how to implement workplace mental health policies and practices. Crisis Management and Referral: Participants will be prepared to respond to mental health crises and emergencies. They will develop skills in assessing risk, managing situations involving self-harm or suicidal ideation, and understanding the importance of timely and appropriate referral to professional mental health services. Supervision and Support Skills: Participants will develop skills in supervising and supporting others in the workplace who may be experiencing mental health issues. They will gain confidence in initiating conversations about mental health, providing guidance, and creating an atmosphere of trust and understanding. Successful completion of the RQF Level 3 Supervising First Aid for Mental Health course indicates that participants have achieved a higher level of knowledge and skills in supporting individuals with mental health challenges in the workplace. They will be equipped to provide appropriate support, signposting, and supervision, contributing to a mentally healthy and supportive work environment. It's important to note that while the course provides valuable knowledge and skills, participants should not consider themselves as mental health professionals. Ongoing professional development and engagement with mental health resources and services are essential to stay updated and provide the best support possible. Training Course Content DAY 1 Module 1 Introduction Module 2 What is first aid for mental health? Module 3 Identifying mental health conditions Module 4 Providing advice and starting a conversation Module 5 Stress Module 6 Drugs and alcohol Module 7 First aid action plan for mental health - including practical assessment Module 8 Mental health in the workplace Module 9 Depression Module 10 Anxiety Module 11 Written assessment - paper 1 DAY 2 Module 1 Syllabus and day 1 recap Module 2 Post-traumatic stress disorder Module 3 Self-harm Module 4 Suicide Module 5 Eating disorders Module 6 Personality disorders Module 7 Bipolar disorder Module 8 Psychosis Module 9 Schizophrenia Module 10 Written assessment paper 2 and course closure Course delivery details Classroom-based Training: Many training providers offer the course through traditional classroom-based sessions. Participants attend in-person training conducted by qualified instructors. These sessions provide opportunities for interactive discussions, practical exercises, case studies, and group activities to enhance learning and understanding of the course material. Blended Learning: Some training providers may offer a blended learning approach, combining both online and face-to-face components. Participants may complete certain modules or theory-based learning online at their own pace. The in-person sessions are then focused on interactive discussions, practical skills demonstrations, and group activities. Online Learning: In certain cases, the course may be delivered entirely online. Participants can access course materials, videos, interactive modules, and assessments through a dedicated online learning platform. Online learning offers flexibility in terms of when and where participants can engage with the course content. In-house Training: Organisations may opt for in-house training where a qualified instructor delivers the course directly to their employees or staff members. This can be customized to suit the specific needs and context of the workplace, allowing for more tailored discussions and examples relevant to the participants' roles and environment. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies Upon completing the RQF Level 3 Supervising First Aid for Mental Health course, there are various opportunities for continuing studies and professional development in the field of mental health and workplace well-being. Here are some options to consider: Advanced Mental Health Training: If you wish to deepen your knowledge and skills in mental health, you may consider pursuing advanced training courses. These could include specialized courses on specific mental health conditions, such as depression, anxiety, or post-traumatic stress disorder (PTSD). Advanced courses can provide you with a more in-depth understanding of specific areas within the mental health field. Mental Health First Aid Instructor Training: If you have a passion for teaching and training others, you might consider becoming a certified mental health first aid instructor. Instructor training programs can equip you with the necessary skills and qualifications to deliver mental health first aid courses to others. This allows you to contribute to building a mentally healthier workforce by educating and empowering others. Workplace Well-being Programs: Many organizations are investing in workplace well-being programs to support the mental health of their employees. You could explore opportunities to get involved in developing and implementing such programs within your organization. This might involve collaborating with human resources, management, or well-being teams to design initiatives that promote mental health, resilience, and work-life balance. Higher Education and Further Studies: If you're interested in pursuing a more extensive education in mental health, you may consider enrolling in higher education programs related to psychology, counselling, or mental health. This could include undergraduate or postgraduate degrees, diplomas, or certifications that provide a deeper understanding of mental health theory, research, and clinical practice. Continuous Professional Development (CPD): Engaging in continuous professional development is essential in staying updated with the latest research, best practices, and developments in the field of mental health. Attend workshops, conferences, webinars, and seminars focused on mental health topics. These activities will enhance your knowledge and skills and ensure you stay current with evolving practices in the mental health field. Volunteer and Community Work: Engaging in voluntary work or community initiatives related to mental health can provide valuable hands-on experience and further develop your skills. Consider volunteering with mental health organizations, helplines, or community groups that focus on mental health support and advocacy. Remember to stay informed about the guidelines, regulations, and requirements set by relevant professional bodies or organizations in your country or region. This will help you align your continuing studies and professional development with recognised standards and qualifications. Continuing studies and professional development not only enhance your knowledge and skills but also demonstrate your commitment to the field of mental health and workplace well-being.
Our Team Building Programmes are 'simply excellent' (quote from Unilever). They always deliver much greater energy' motivation and efficiently accelerates to a galvanised, integrated team for their Manager/Team Leader. They're great fun and very commercially orientated - the best of both key elements to a successful and long-lasting high performance team. A successful company is always made up of successful teams. Teams that can work autonomously with a clearly defined set of goals, roles, vision, responsibility and culture will always reach for and achieve far greater success than a team that works just as a group of individuals. Our team building solutions are individually built and geared towards teams at any level within an organisation, providing an independent and objective perspective to promote a common purpose such as the creation of a 'high performance team'. Out With The Old Traditionally, team building events have been restricted to certain levels of management where they head off site for a bit of archery, quad biking and paintballing or something along those lines. Then over some coffee and cocktails, business plans and more efficient ways to work are casually discussed. Whilst being out having fun instead of being at work may improve an individual person's mood, the effect will only be short-term, and will not go far in creating permanent and cohesive teams who are able to overcome challenges together and drive the business forward when back in the workplace. In With The New Today's business thinking is more strategic and certainly has to look for returns on the investment. That is why Dickson Training Ltd's team building programmes are bespoke and built to your requirements through research, understanding your business and, most importantly, what results and achievements you are looking to get out of the programme. Once "what success looks like" has been established, we create tasks and activities that will test your leadership, problem solving, communication and team work skills. When the tasks have been completed, the learning - both practical and theory - is debriefed to the group as well as how it will translate back in your business. Not only are our events great fun, but they provide participants with learning points they can act upon to improve or enhance the working practices/environment. Team Building That Gets Results We have a highly innovative team who design team builds to suit all budgets and time or space restrictions. Large or small, we will develop the perfect event to meet your commercial objectives, keeping in line with your values and company culture. More recently we have combined team galvanising events with ways to engage the participants with and support their local communities. This solution has proved extremely popular with our clients and we are continuing to develop more and more programmes doing exactly this. " Phil did everything in a very professional and focused manner, without losing sight of the overall aims or having 'fun'. When I moved to Airbus UK and subsequently European Aeronautic Defense and Space Company (EADS), I had no hesitation in recommending Phil and the team to deliver the required training and team events. Without doubt Phil and his team are excellent providers of training, to suit even bespoke requirements, and I would not hesitate in recommending the team to any business in the future. " Glenn Brown, Systems & Expertise Manager, Airbus Personnel Service Augmented Skills – an Essay by Phil Dickson All of you, who are reading this, and all the people you meet and work with will have – ‘Augmented Skills’. So – if you are an IT Engineer or a Pharmacist; perhaps you are, or know, a Departmental Leader and you work with a Logistics Project Manager; these roles will demand core skills, whether they be technical know-how or qualifications in the discipline. But to be that bit better; more reliable; more effective & productive and therefore more valuable and, frankly, marketable – capitalizing on ‘Augment Skills’ comes into play. The I T Engineer who was a Chess Champion at Uni, which would indicate that they possess some key ‘Augmented skills’ including how they plan 3 steps ahead and are always prepared for the unexpected. The Pharmacist, who is a keen sportsperson in their private life, will likely be tenacious, team-orientated and disciplined – again these are superb qualities to have in this – or any – role. Your colleagues, as well as yourself, will have ‘Augmented Skills’ that will be an asset if only they are explored and applied to their role and indeed, career. Everyone has their own 'Super-power' If they love gardening, they are probably strategic, patient and inclined to research; if they cook or bake, they are usually well organized and comfortable with multi-tasking. A big reader will tend to be considered and possess good critical thinking faculties, and an amateur mechanic or keen DIY person will often be practical, resourceful and very determined. I have observed that many new Parents discover they have ‘Augmented Skills’ they didn’t know they had... such as getting order out of chaos and displaying industrial amounts of patience and good grace when they really do not feel like it. They very often become far more compassionate and empathetic. Most people have their very own ‘Superpower’. Invite your team members to offer their ‘Augmented Skills’ to your work-place – and just watch as it elevates the motivation levels and improves results. It’ll be very rewarding for all concerned – and for meeting the Team’s objectives, to encourage the person who is a talented artist to be a sounding board on some of the marketing imagery and layouts; for the team member who is great at Maths or resolving crosswords to be asked for their input to solving a problem that is causing logistical or operational headaches. Never exploit a Team member’s unique special skills at their expense I would like to stress, however, that it must never be an area where a team member gets exploited by harvesting their unique special skills to coerce them into taking on greater responsibilities and tasks without providing them with the commensurate salary and status. To do so would be immoral and, ultimately, counter-productive as it would lead to resentment and disenfranchisement. This is about encouraging people’s capability and inviting their input to boost confidence and enhance the team’s capability. Often, we need to be more than what our Job Description says It is also important to highlight that whatever a person’s role or function is – they will definitely need to have additional capabilities to be effective. The best example of this is when we designed and delivered a range of ‘Advanced Customer Care skills’ training sessions for the Met Office a few years ago…we met so many remarkably super-bright Meteorologists, many of whom were having to make significant adjustments to answering questions from Customers that seemed to be illogical and often, obtuse. It wasn’t enough for these Meteorologists to be highly skilled at interpreting data and identifying patterns – they needed ‘Augmented skills’ to make that information accessible to members of the public (and Council workers and Air Traffic controllers and Shipping agents) and many other people, as to what that particular weather system was going to be like in their area and at what time. They have to know how to ‘de-jargonise’ the material and provide succinct, clear, and yet temperate, descriptions without ever appearing exasperated, impatient or judgmental in response to sometimes quite silly questions. For a highly trained scientist – that can be counter-intuitive. Being Philosophical... and a wee bit pretentious At the risk of being a little Philosophical (and probably a wee bit pretentious) – in my own role of Trainer – my core skills have to include – being a very good communicator, an active listener and have innovative and engaging ways to convert an idea, or a model, into practical application that my Delegates and Clients gain tangible benefits from. This is how it applies to me... I really enjoy composing short, light classical-style piano pieces. Now, to do this well, you need to be able to find a transition from one chord or melody to a different theme or key. It has to be worked out very carefully to have incremental transitions and pleasant-sounding developments as the piece unfolds. I think I have become better at this as I have honed my skills as a composer. But I have realized that these very same skills have ‘Augmented’ my ability to help a Manager, or a Team, move from a state of conflict; tension; disfunction; disenfranchisement; lack of confidence to a place that is more harmonious with far greater productivity. The very same process of careful listening, considering options, taking well-considered steps, having a creative, sometimes brave, move towards a resolution are at play in both Training and Piano Compositions! Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
Course Duration: Half-day or full-day program (with options for virtual delivery) Target Audience: Professionals, managers, leaders, and HR teams looking to build resilience, manage stress effectively, and prevent burnout in today’s always-on, high-pressure work environment. Course Objectives By the end of this course, participants will be able to: Recognise the signs and symptoms of stress and burnout. Understand the impact of chronic stress on health, performance, and well-being. Learn effective strategies for stress management and emotional regulation. Identify personal and workplace practices that reduce the risk of burnout. Develop a personal action plan for building resilience and maintaining well-being. Course Outline Module 1: Understanding Stress and Burnout What is stress? Types of stress (acute, chronic, eustress, distress) Defining burnout: symptoms, causes, and long-term effects The impact of a 24/7 world on mental health and performance How stress and burnout affect physical health, cognition, and relationships The role of work culture, technology, and societal expectations in stress Module 2: The Physiology of Stress and Burnout Understanding the body's stress response: fight or flight, cortisol, and adrenaline The effects of prolonged stress on the nervous system and health How burnout manifests in the brain and body The difference between stress and burnout: a deeper dive into emotional exhaustion, depersonalisation, and reduced personal accomplishment Module 3: Identifying Personal Stress Triggers and Early Warning Signs Conducting a stress audit: when and where does stress show up? Personal stress triggers: how work, environment, and relationships contribute Warning signs of burnout: physical, emotional, and behavioural red flags Self-assessment: Are you at risk of burnout? Understanding your personal stress responses and coping mechanisms Module 4: Effective Stress Management Techniques Mindfulness and relaxation practices: breathing exercises, meditation, and guided imagery Cognitive reframing: challenging negative thoughts and building resilience Time management and prioritisation: setting boundaries, saying no, and avoiding overwhelm Progressive muscle relaxation: tension release for mind and body Movement and exercise: how physical activity reduces stress Sleep hygiene: strategies for better rest and recovery Module 5: Building Resilience and Preventing Burnout The concept of resilience: bouncing back and growing stronger from adversity Strategies for emotional regulation: staying calm under pressure The role of social support: leaning on peers, mentors, and family Building psychological flexibility: accepting what we can’t change and focusing on what we can Creating work-life boundaries in a 24/7 world: disconnecting from work and technology Cultivating gratitude, positive psychology, and self-compassion in daily life Module 6: Creating a Sustainable Work Culture How leaders can foster a culture of well-being and prevent burnout Encouraging breaks, time off, and restorative work habits Organisational practices that support mental health: workload management, flexibility, and support resources Role of HR and leadership in promoting a healthy work-life balance The importance of feedback, recognition, and regular check-ins to prevent stress escalation Module 7: Personal Action Plan for Stress Management and Burnout Prevention Reflecting on key learnings and takeaways Developing a personal stress management toolkit Building a balanced daily routine that integrates self-care practices Creating a self-care action plan for the next 30 days Accountability partners and follow-up strategies to track progress Final thoughts: Small changes for big impact Delivery Style Interactive and experiential with a mix of individual reflection, small group discussions, and practical exercises Case studies and real-life examples to illustrate stress management strategies Guided relaxation techniques and mindfulness practices Personal assessments and action planning for immediate application Course Materials Provided Stress Management Handbook Personal Stress Audit Worksheet Relaxation and Breathing Exercise Guide Resilience Building Tools and Templates Self-Care Action Plan Template Resource list: Apps, podcasts, and books for stress management Optional Add-ons One-on-one coaching or follow-up sessions to discuss personal stress management strategies Leadership or team coaching to create a stress-resilient culture A series of wellness webinars focused on specific stress-management tools (e.g., sleep hygiene, mindfulness, movement, etc.) Ongoing email support or resource sharing to reinforce learning
Our team of Construction industry experts provide business management training for leaders and business owners across England and Scotland CONSTRUCTION INDUSTRY SPECIFIC Construction Business Growth Academy The Power Within Training is dedicated to helping construction-based business owners and construction management throughout England, Scotland, and Wales achieve more than they believed possible. Our construction business training is designed to develop owner-managers and help them create the future they want. To ensure business growth, we have a dedicated team of industry professionals to give unique support specific to the skills, traits, and challenges found within Construction. This programme was created to help you push and elevate your business to the next level. Contact us to register for our construction business training. Explore Our Construction Business Growth Course We created the Business Growth Academy for business owners like you to grow and develop their businesses in a more controlled and sustainable way. To ensure growth, our construction business training is a series of six training modules focused on business growth, leadership, and financial management. Most of our participants are business owners looking to get the tools needed to spend more time working on their business while generating more profitability to ensure consistent business growth. The Power Within Training uses the latest business growth strategies, which allow you to identify, modify and quickly implement our easy-to-follow business-building tools and techniques designed around the construction and property development industry. Whether you are a business owner or an aspiring construction and property development entrepreneur, our Construction Management Course will provide the tools and techniques to drive your business forward and achieve sustainable growth. Join us at the Business Growth Academy and unlock your full potential. The Goal of Our Construction Management Training Our goal with this training is to provide you with the tools you need to take control of your business. This allows you to use the latest strategies and ensure the smooth growth of your construction business. The construction management training we offer is a three-month course with new modules available twice monthly, delivered via Zoom or in person. These modules are designed to work around your schedule. After, you’ll have a 39-hour CPD certification thanks to our CITB skills & training courses. Overall, our fully funded construction management training will help you place the proper foundation, allowing you to build a more substantial and focused business that’s centred around constant growth and profits while future-proofing your business. BUSINESS GROWTH ACADEMY The Benefit of Our Business Growth Academy As you go through our training, you’ll delve into each module and the critical steps and tools. These include how to plan, organize, and control construction operations, all designed to provide you with a well-rounded view of your business. Not only will you get the tools you need to ensure your construction business growth, but you’ll also get access to benefits such as lifetime access to your online interactive training portal, entrance into a private social and professional networking group, pro bono coaching, and mentoring from industry experts and leaders. Here are some additional benefits of our construction management training: Register your interest today You’ll build a personalised 12-month business development plan that keeps you focused on high-value activities, ensuring you remain on track to grow. Tools and techniques to not only measure but also increase your profitability within your business. These tools help you ensure that you’re never leaving money on the table again. Learn, develop, and nurture self-management and leadership strategies that you can work on and in your business to help you from chasing your tail or burning out. You’ll develop unshakeable confidence in your business’s ability to grow and become the kind of entrepreneur that chooses the customers they want to work with, meaning customers who are driven by value, not by price. Gain valuable leadership and self-development skills, which encourage learning for life. Lastly, you’ll no longer wonder, “what if?” You’ll have the knowledge and understanding to keep unlocking and growing your business’s true potential. WHAT'S INCLUDED IN THE PROGRAMME Course Overview As we’ve mentioned, our business management course is designed to be completed over three months, with two courses being released monthly. These are designed to be done on Zoom or in person and are flexible around your busy schedule. Our modules were created to be easy to understand while providing the resources needed to elevate your construction business. Here is a more in-depth look at what to expect from our modules: Module 1: The C.O.D.E Breaker: The Business FundamentalsThis module will encourage you to deep dive into your why and break the business C.O.D.E. You’ll be shown the importance of knowing why you started the business, how you can build a business while remaining authentic, and what needs to be done to ensure you create and support a solid foundation moving forward. During this module, you’ll discover how to successfully build a business in the construction industry, from the fundamentals and foundations to the growth. Lastly, we’ll review your vision, values, and purpose, show why these are critical areas, and allow you to establish a real business for you and your customers. Module 2: Your M.E.N.T.A.L Agility: The Entrepreneurial Mindset With this module, we’ll focus on self-leadership and how you should constantly be developing the ‘inner game’ or minder and the ‘outer game’ or action. The inner game consists of intention, self-awareness, self-confidence, and self-efficacy. These must be used to achieve personal mastery, while the outer game consists of influence and impact. M.E.N.T.A.L. agility is your key to all success and failure, meaning that without leading yourself, you’ll never find business success. For us, your M.E.N.T.A.L. agility is made of five key components that enable you to transition from owning a business to thinking and planning like an entrepreneurial business owner. Module 3: The T.I.M.E Multiple: Working ON or Working IN The point of this module is to help you understand that you can’t manage your time; you can only manage your use of time or your self-management skills. It’s vital to have strong self-management skills to be more successful at work. We’ll explore ways to help maximise your time and identify your High Payoff Activities. The T.I.M.E. multiplier is about accepting that you cannot do everything yourself. Instead, it would be best if you focused on your high-payoff activities. Our goal is to teach you to say it’s okay to say no. We’ll show you the importance of recognising the significance of all your decisions. Along with that, we focus on unique planning and defining processes to bring the future into the present. Module 4: The Business P.R.O.B.E: The Numbers Game Understanding your finances is essential as it allows you to make informed decisions that have the potential to make significant impacts on your business, growth, and even your bottom line. We want you never to leave money on the table again. When you know the difference between markup and margin, fixed and variable costs can make the difference between owning a business and the business owning you. Understanding your business numbers will increase your revenue and profitability and even grow your business. Module 5: High-Performance T.E.A.M.S: The Well-Oiled High-performing teams are more than a group that works together. A high-performing team has clear priorities and purposes and shares an understanding of how each team member or subcontractor prefers to approach work. The foundation of a high-performing team or business starts with trust. The development starts with creating an environment where leaders and team members can openly disclose which strengths they feel they bring to a team and what support they need to be their best selves. Truth is that all people’s problems directly reflect the business owner’s leadership and management. When a team doesn’t do things your way, they probably have no idea what your way is. Module 6: G.O.A.L.S: Setting & Defining the Accountability System Everyone works best with clearly defined goals, from completing a refurb on a budget or growing your construction business to over 10M annual profit. Remember the old saying, through a goal with a plan, is just a wish! We’ll teach you our tried and tested process for setting and achieving your objectives by focusing on what matters most. Reviewing your daily, weekly, and monthly goals, we can help you make high performance a habit. Best of all, you’ll create a detailed 12-month business development plan to get your personal and professional goals moving in the right direction. Meet the Construction Business Training Presenters Derrick Matheson: Training and Development Director and Trainer of Business Growth Academy A seasoned business owner, Derrick understands the challenges UK construction and property development professionals face. We have crafted a targeted program that simplifies growth, empowering entrepreneurs with easy-to-implement strategies. Derrick’s mission is simple: to empower and equip ambitious entrepreneurs and professionals with the tools and knowledge necessary to thrive in today’s competitive market. The Business Growth Academy is a testament to his dedication, offering an innovative, step-by-step business-building process that demystifies the complexities of growth and unlocks the full potential of your enterprise. Stuart Mason: BGA’s Bold Training Manager, Lead Trainer, and Author of “How To Wreck Your Business Stuart, the fearless BGA Training Manager and Lead Trainer has turned his business failures into powerful lessons for others. As the author of “How To Wreck Your Business,” Stuart shares his hard-earned wisdom to help business owners avert the same pitfalls that led to the demise of his own company on its 20th anniversary. Stuart’s approach is refreshingly direct and unapologetically abrupt, cutting through the noise to deliver real-world insights that make a difference. Don’t expect a dry lecture on business theory from a dusty textbook; instead, Stuart offers a ‘streetwise’ perspective that is both practical and actionable, pushing you to uncover the answers that will make your business shine in a competitive market.
Course Duration: 1 day (or 2 half-day sessions) Target Audience: Anyone who delivers presentations in a professional setting – including team members, managers, project leads, or executives – who want to improve confidence, clarity, and impact when speaking. Course Objectives By the end of this course, participants will be able to: Prepare and structure engaging presentations for different audiences. Deliver content with confidence, clarity, and professionalism. Use body language, voice, and visual aids effectively. Manage nerves and build a strong connection with the audience. Handle questions and unexpected situations with poise. Course Outline Module 1: Understanding Effective Presentations What makes a presentation effective? Common mistakes and how to avoid them Aligning your message with the audience’s needs Module 2: Planning and Structuring Your Message Setting clear objectives The “power of three” and other storytelling structures Openings and closings that stick Making content memorable and persuasive Module 3: Delivering with Confidence Managing nerves and performance anxiety Using your voice: tone, pace, and projection Body language and posture Eye contact and engagement strategies Module 4: Visual Aids and Presentation Tools Designing slides that support (not distract) Tips for using PowerPoint or Canva effectively Alternatives to slides (e.g. props, whiteboards, storytelling) Module 5: Engaging Your Audience Reading the room and adjusting your delivery Encouraging interaction and participation Handling difficult questions or interruptions Time management and staying on message Module 6: Practice and Feedback Participants deliver a short presentation (2–5 minutes) Peer and facilitator feedback Self-reflection and improvement planning Delivery Style Interactive, supportive environment Role-playing, practical exercises, and real-time coaching Optional video recordings for feedback Course Materials Provided Participant workbook and slide templates Presentation preparation checklist Self-assessment and feedback forms Tips for virtual presentations (Zoom, Teams) Optional Add-ons (for 2-day version) Extended practice time with filming and playback Advanced storytelling and persuasive techniques Coaching for high-stakes presentations (e.g. board meetings, conferences)
This course will provide delegates involved in tackling the financial underpinning of corrupt behaviour with the knowledge, concepts and practices necessary to understand and mitigate illicit financial flows.
Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)
Course Duration: 2 days (or modular format over 3–4 half-day sessions) Target Audience: New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions. Course Objectives By the end of this course, participants will be able to: Understand the principles of adult learning and training design. Confidently plan and structure engaging training sessions. Deliver content clearly using effective facilitation techniques. Manage group dynamics and encourage learner participation. Evaluate training effectiveness and improve performance. Course Outline Day 1: Designing Training for Adult Learners Module 1: Understanding the Trainer’s Role Role and responsibilities of an effective trainer Differences between training, presenting, and facilitating Characteristics of great trainers Module 2: Adult Learning Principles How adults learn: motivation, barriers, and learning preferences Learning styles and engagement strategies Applying adult learning theory to real training contexts Module 3: Training Needs Analysis Identifying learning needs and performance gaps Defining clear learning objectives Aligning training outcomes with organisational goals Module 4: Structuring a Training Session Designing training using ADDIE or the 4MAT model Creating session plans and timelines Balancing content delivery with interaction Day 2: Delivering and Evaluating Engaging Training Module 5: Facilitation Skills and Training Delivery Verbal and non-verbal communication Creating a safe and inclusive learning environment Encouraging participation and managing learner resistance Techniques for in-person and online delivery Module 6: Using Training Tools and Technology Using visuals and presentation aids effectively Incorporating activities, case studies, and role plays Facilitating discussions, group work, and Q&A Tips for hybrid and online delivery (Zoom, Teams, etc.) Module 7: Handling Group Dynamics and Challenges Managing difficult participants or situations Reading the room and adjusting on the fly Building confidence as a trainer Module 8: Evaluating Training Effectiveness Gathering and using learner feedback (Kirkpatrick Model) Self-reflection and peer observation Continual improvement of training materials and delivery Delivery Style Practical, hands-on workshops with active participation Peer feedback, group work, and presentation practice Real-time coaching and confidence building Assessment and Certification (Optional) Mini training delivery by each participant with peer and trainer feedback Completion of a training session plan Certificate of completion (customisable to organisation) Course Materials Provided Participant workbook and templates Sample training session plans and evaluation forms Trainer’s checklist and facilitation guide Resource list for further development
NPORS Scissor Lift Training The aim of the NPORS Scissor lift training is to provide the candidate with the basic knowledge and practical skills involved in operating Mobile Elevated Working Platforms. NPORS Scissor lift training delegates will be enabled to: Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. Boom Lift Training We at Vally Plant Training also offer the Boom Lift Training Course. The two can run at the same time so you are able to gain both qualifications to operate these MEWPS in the workplace Mobile Elevating Work Platform (MEWPS) Course Summary An Introduction to the Construction Industry. Provision and Use of Work Equipment Regulations. Lifting Operations and Lifting Equipment Regulations. Health and Safety at Work Order. Other current relevant regulations. Introduction to the machine. Pre – shift inspections. Controls and instruments. Operators Code of Safe Practice. Components and types of Mobile Elevating Work Platforms. Limitation of use. Moving and locating machine. Emergency controls. Servicing and Inspection Testing. Scissor Lift Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of the Scissor Lift and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built MEWP practical training area to simulate an actual working environment. Our Scissor lift training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS scissor lift Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Scissor Lift Training? This training is ideal for individuals who need to operate Mobile Elevated Work Platforms (MEWPs), particularly scissor lifts, in various industries. 2. What does the Scissor Lift Training cover? The training includes site safety awareness, machine control familiarization, pre-start checks, safe operating techniques, recognizing hazards, and emergency procedures. 3. How long is the Scissor Lift Training? The course typically lasts 1 day and can accommodate up to 6 candidates. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, initially valid for 2 years. 5. Are there any prerequisites for the Scissor Lift Training? Candidates must have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. Our more courses: Refine your expertise with our specialized Lift Supervision Training, Slinger Signaller Training, Ride-On Road Roller, Telehandler Training, Cat & Genny Training Slinger Signaller, Abrasive Wheels Training, Lorry Loader Training and Telehandler Training. Elevate your skills for safer and more efficient operations in construction and logistics. Enroll today to advance your career prospects. For those looking for a “NPORS Scissor Lift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK
NPORS Ride On Roller Training The aim of the NPORS Ride On Roller Training is to provide both theoretical and practical training in the safe and efficient use of the ride on roller . On successful completion of the ride on road roller training you will be issued with the NPORS identity card with or without the CSCS logo. Discounts are available for multiple bookings NPORS Ride on road Roller Training or testing can be carried out on your site nationwide or at our Training Centre in Gloucestershire Ride On Roller Experienced Worker Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Ride On Roller Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Road Roller Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Ride On Roller Test is for operators who have received some form of training in the past or alternatively has been operating the Ride On Road Roller for a period of time. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Turn your Ride On Roller red card to blue with our hassle free Roller NVQ, for more information CLICK HERE Ride On Roller Course Content The course time is spent on developing skills and knowledge associated with the road roller. Topics covered include:- Site Safety Awareness. Operating Safety Code. Introduction to machine / Control Familiarisation. Pre-Start Checks and Refuelling. General Operating. Set the roller for compaction duties Explain actions required for hazards underground and overhead services Recognise compacted/uncompacted areas Conditions that may cause instability of the roller Safety procedures when working up to unsupported edges. Park and shut down procedures. NPORS Multi-Choice Theory Test. NPORS Practical Skills Test. Variations Pedestrian Roller Ride on articulated Ride on rigid Ride on heavy duty Ride on vibrating Dead weight Ride on articulated/vibrating Ride On Road Roller Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of Ride On Road Rollers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical road roller training area to simulate an actual working environment. Our Ride On Roller training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Roller Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Ride On Road Roller Training? This training is ideal for individuals who need to operate ride-on road rollers, both novices and experienced operators. 2. What does the Ride On Road Roller Training cover? The course includes site safety awareness, machine control familiarization, pre-start checks, operating techniques, recognizing hazards, compaction procedures, and safety protocols. 3. How long is the Ride On Road Roller Training? For novices, the course lasts 3 days. Experienced operators can take a 1-day test. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, valid for 2 years initially. 5. Are there any prerequisites for the Ride On Road Roller Training? Candidates should understand English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Refine your skills with our Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Scissor Lift, Slinger Signaller, Abrasive Wheels Training, Lorry Loader Training and Telehandler Training. Elevate your expertise for safer and more efficient operations in construction and logistics. Join us today to advance your career prospects. For those looking for a “NPORS Scissor Lift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK