Are you working in a team? Do you need Networking? If you require working in a team regularly, then this course will help you to gain a detailed knowledge about improving your networking skill. Networking Skill is a major factor in the present world. It can be helpful to both personal life and the business community. Any real business environment starts with the guidance of good team work. The course will help you to be an expert in workplace networking. The course focuses on the meaning and importance of networking skill and what are the principles of good Networking? The course will also guide you to know the procedures for avoiding the common mistakes of networking ability. You will also learn the techniques of building good relationship among the colleagues and how to manage your time properly as time management is one of the important parts of good networking. By the end of the course, you will be good at workplace team Networking. Course Highlights Accredited Diploma in Workplace Team Networking is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Workplace Team Networking into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 25 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Workplace Team Networking Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Workplace Team Networking is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Workplace Team Networking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Accredited Diploma in Workplace Team Networking- Activities 00:00:00 Mock Exam Mock Exam- Accredited Diploma in Workplace Team Networking 00:20:00 Final Exam Final Exam- Accredited Diploma in Workplace Team Networking 00:20:00
Do you want to learn about the challenges and opportunities of modern human resources? Do you want to discover innovative approaches to hiring, training and developing talent to achieve companies and employees success? If yes, then enrol in this course and learn the basic management theory. Performance Management is not a company's way of employing 'micromanaging' methods that stunt the professional growth of its workers. But rather, it is a strategic way to ensuring the performance and effectiveness of an association. Whether at the organisational, departmental or employee level, the object of performance management is to make sure all business goals are being met satisfactorily. This course will help you Explore innovative concepts, best practices and strategies for procuring great talents, reducing employee turnover, promoting the personal & professional development of employees and retaining a high & diverse workforce. It will help you ensure a healthy environment that fosters well-being and fulfilment and encourages professional development. If you want to make sure all the business goals are being met satisfactorily, then acquire the practical skills of performance management in this course Course Highlights Performance Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Performance Management Diploma into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Performance Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Performance Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Performance Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Performance Management Diploma Module One - Getting Started FREE 00:30:00 Module Two - The Basics (I) FREE 01:00:00 Module Three - The Basics (II) 01:00:00 Module Four - Goal Setting 01:00:00 Module Five - Establishing Performance Goals 01:00:00 Module Six - 360 Degree Feedback 01:00:00 Module Seven - Competency Assessments 01:00:00 Module Eight - Kolb's Learning Cycle 01:00:00 Module Nine - Motivation 01:00:00 Module Ten - The Performance Journal 01:00:00 Module Eleven - Creating a Performance Plan 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Performance Management Diploma 00:20:00 Final Exam Final Exam- Performance Management Diploma 00:20:00
Do you want to boost your business with appropriate business etiquette? Do you need to increase your business etiquette skill? The course will teach you the techniques and methods of developing proper business etiquette. The term business etiquette has recognised as one of the essential elements in the corporate world. Business Etiquette refers to the formal style of communication, behaviour and body language by which a person should communicate in the business community. It not only creates a good office environment but also grabs the attention of potential clients. The course introduces you to the necessary knowledge, information and features of Business Etiquette. The course will teach you how to greet with the colleagues and seniors, how to handle telephone, what the proper table manners are, front desk etiquettes, etc. By focusing the strategies of successful people, the course helps you to gain complete mastery over business etiquette. Course Highlights Business Etiquette Certified Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Etiquette Certified Diploma into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 22 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Etiquette Certified Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Etiquette Certified Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Etiquette Certified Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Mock Exam Mock Exam-Business Etiquette Certified Diploma 00:20:00 Final Exam Final Exam-Business Etiquette Certified Diploma 00:20:00
Do you want to learn the process of creating powerful presentations to impress your boss or supervisor? Our Certified Microsoft PowerPoint 2010 Intermediate Level is designed for people who have basic knowledge on Microsoft PowerPoint 2010 and want to go ahead with intermediate features. With this course, you will learn many new things that can be performed using Microsoft PowerPoint. You will learn the use of different types of templates. You will also be able to create your own templated with advanced guidelines. Besides that, you will be able to add animation to your slides to make it more engaging. You will learn the secrets of creating modern and professional looking presentations. Moreover, you will learn how to record a presentation with PowerPoint and add narrations. This course will deliver you a complete package based on MS PowerPoint so that you can keep yourself up to date and impress anyone with your advanced presentation skills. Course Highlights Certified Microsoft PowerPoint 2010 Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Microsoft PowerPoint 2010 Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Microsoft PowerPoint 2010 Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Microsoft PowerPoint 2010 Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Microsoft PowerPoint 2010 Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Working with the PowerPoint Environment 01:00:00 Module Three - Working with Presentations 01:00:00 Module Four - Formatting Presentations 01:00:00 Module Five - Formatting Text Boxes 01:00:00 Module Six - Creating a Photo Album 01:00:00 Module Seven - Working with Graphical Elements 01:00:00 Module Eight - Working with Audio and Video Content 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Collaborating on Presentations 01:00:00 Module Eleven - Delivering Presentations 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Certified Microsoft PowerPoint 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Certified Microsoft PowerPoint 2010 Intermediate Level 00:20:00 Final Exam Final Exam- Certified Microsoft PowerPoint 2010 Intermediate Level 00:20:00
Course Description Jim Rohn, an American entrepreneur, author and motivational speaker said, 'Success is nothing more than a few simple disciplines, practised every day.' This Achieve Your Dream is a brief, inspirational, and a motivational course designed to help you focus on your chief goal and achieve them in the shortest possible time. Achievement isn't always that clean and easy, but those who achieve great things usually go through much of the same process, with many of the items listed in this course as part of that process. This course presents a series of sixteen 'talking head' videos, Rob Parnell, deliver a strategy that changes your life for the better. So if you've been struggling with success, enrol in this course and get on the road to achieving your dream. Become Master Of Your Own Destiny in Less Than Two Hours In this life-changing course, you'll discover how to: * See your goals as physical locations toward which you're travelling * Balance your mind, body, and spirit to ensure success * Acquire boundless motivation and enthusiasm - instantly * Zone in on what you really want * Quickly gain the skills you need for any goal * Prepare for any challenge and defeat it * Ensure you're in tip top shape for the journey ahead * Avoid dead ends, sharks, rogues, and roadblocks * Stay focused until your goal is nailed Finally, create the life you want - and soon - by following Rob Parnell's simple, step-by-step, instructional videos. Fifteen years ago, your personal host and success coach, Rob Parnell, needed a way out of the nine to five, one that would provide a new income and better life. He found that by carefully identifying his goal and then systematically working towards it, anything seemingly impossible could be achieved. Since then, he has used his simple strategy - and success mindset - to create all kinds of new and exciting realities for himself. Rob does not claim to have invented the strategy, only to simplifying goal achievement for any area, whether to do with weight-loss, business starts up, to career changing, to writing a novel. Whatever your most cherished dream, you will no doubt benefit from Rob's unique 'Easy Way' vision. As Rob says: 'When you take total responsibility for your destiny, you can achieve anything you imagine.' Each lesson is around five minutes and full of advice, guidance and simple strategies for instant life-change and goal attainment. You can apply the strategies to any goal you may wish to acquire. Step by simple step, this course will guide you through the process of acquiring a success mindset, then help you to identify your most important goal. Using the analogy of driving a fast car, the course will help you visualise your goal as an actual destination. You will learn that a healthy balance between your mind, your body and your spirit is all you need to maintain the motivation, focus and perseverance to achieve any goal. The course uses a combination of down-home advice, simple exercises, and self-analysis templates to direct you on a journey to your dream, whether it's big or small. You are encouraged to make daily lists, first to help visualise your success and then to track your progress as you move inevitably toward your pre-ordained destination. Achievement is about preparing the ground and being equipped. the advice and guidance you receive throughout this course will help your overcome self-doubt, external challenges and internal demons in a safe environment - your own home - and at your own speed. At the end of this course, armed with Rob Parnell's simple success strategies, you will be well-equipped to take on any goal and succeed in the shortest possible time. The Achieve Your Dream Course Introduction to Achievement FREE 00:04:00 The Dashboard Analogy FREE 00:04:00 Get Your Motor Running FREE 00:05:00 Define Your Destination 00:05:00 Study The Terrain 00:04:00 Make A Journey Plan 00:04:00 Your Final Checklist 00:04:00 Get Behind The Wheel 00:04:00 Pick Up The Pace 00:04:00 A Softer Ride 00:04:00 Running Down A Dream 00:03:00 Highways and Byways 00:04:00 Watch Your Speed Limit 00:04:00 Drive On Autopilot 00:03:00 Journey's End 00:03:00
Dive into the essentials of workplace safety with the PUWER course. Explore comprehensive modules covering crucial regulations and guidelines related to work equipment. Understand the selection, conformity, and safe functionality of work equipment, along with monitoring, evaluation, and maintenance processes. Equip yourself with the knowledge to ensure a safe and compliant work environment. Learning Outcomes Grasp the core concepts of the Provision and Use of Work Equipment Regulations. Learn how to select and ensure the conformity of work equipment. Understand the safe functionality and operation of various work equipment. Gain insights into monitoring and evaluating work equipment's safety. Acquire knowledge of proper maintenance practices for work equipment. Identify potential hazards and risks associated with work equipment. Develop the ability to ensure compliance with PUWER regulations Why choose this PUWER course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the PUWER Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this PUWER course for? Health and safety professionals seeking to enhance their knowledge. Employers and managers responsible for workplace safety. Workers involved in operating, maintaining, or managing work equipment. Individuals aiming to understand PUWER regulations for workplace safety. Career path Health and Safety Officer - Average Earnings: £25,000 - £35,000 per year. Health and Safety Manager - Average Earnings: £35,000 - £50,000 per year. Occupational Health Specialist - Average Earnings: £30,000 - £45,000 per year. Compliance Officer - Average Earnings: £25,000 - £40,000 per year. Environmental Health and Safety (EHS) Coordinator - Average Earnings: £25,000 - £40,000 per year. Prerequisites This PUWER does not require you to have any prior qualifications or experience. You can just enrol and start learning.This PUWER was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Provision and Use of Work Equipment Regulations Provision and Use of Work Equipment Regulations 00:48:00 Module 02: Selection and Conformity of Work Equipment Selection and Conformity of Work Equipment 00:25:00 Module 03: Safe Functionality of Work Equipment Safe Functionality of Work Equipment 00:36:00 Module 04: Monitoring and Evaluation of Work Equipment Monitoring and Evaluation of Work Equipment 00:28:00 Module 05: Maintenance of Work Equipment Maintenance and Training of Work Equipment 00:14:00 Assignment Assignment - PUWER 00:00:00
Reports published by Health and Safety Executive (HSE) reveals that more than 620,000 U.K. workers sustained non-fatal injuries while at work from 2015-16. So, it is a mandatory task to ensure a safe workplace. Maintaining safety requires a lot of things. It not only includes the conscious controlling of the workplace environment but also needs proper guidance about the safety procedures. As a result, preparing Safety Procedures Manual is a must for every organisation. The Workplace Safety Manual Developing Course course helps you to develop Safety Procedures Manual for your company and discusses the recent trends and rules about it. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Workplace Safety Manual Developing Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Workplace Safety Manual Developing Course could potentially benefit a range of roles, but would particularly enhance careers in Health and Safety Office Management Fire Safety Cleaning Safety and Hygiene Business Management Other professional health and safety roles Course Content Workplace Safety Manual Developing Course Course Overview 00:05:00 Setting the Stage 00:15:00 Safety Procedures Basics 00:15:00 Flowcharting 00:30:00 Gathering Information 00:30:00 Procedure Writing 00:15:00 Honing the Draft Procedure 00:30:00 Some Other Methods 00:15:00 Mock Exam Mock Exam- Workplace Safety Manual Developing Course 00:20:00 Final Exam Final Exam- Workplace Safety Manual Developing Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Course Information Join us for a two-day immersive course crafted to equip participants with an in-depth understanding of remote audit methodologies. Delve into the nuances between remote and face-to-face audits, dissecting their respective strengths and limitations. Through practical scenarios tailored for remote audit conduct, this course stands as an essential counterpart to our on-site audits course The Auditing Course. Who Should Attend: Applicable across various domains of regulated research and development, this course proves invaluable in contexts requiring a quality system for audit. Participants with firsthand audit experience stand to gain the most benefit from this programme. Expanding on Previous Learning: This course extends its relevance to all forms of audits and further amplifies concepts explored in RQA's suite of research quality assurance courses, including: 'Research Quality Assurance for Good Laboratory Practice,' 'Good Clinical Practice Auditing – Principles and Practice,' and 'Good Manufacturing Practice for Investigational Medicinal Products.' Benefits include improved: Understand the processes of planning, conducting, reporting and follow-up of audits Recognising the importance of personal approach in developing positive audit outcomes Ability to analyse evidence and present logical audit findings Appreciate the importance of audit in continuing improvement. This course is structured to encourage delegates to: Discuss and develop ideas Solve problems Exchange information. Tutors Tutors will be comprised of (click the photos for biographies): Andrew Waddell Founder Director, Tower Mains Ltd Rosemary Ichaba Senior QA Associate, Tower Mains Ltd Cate Ovington Director, The Knowlogy Group Ltd Jean McWilliam Associate Director, Alexion Programme Please note timings may be subject to alteration. Day 1 09:00 Course Registration 09:15 Welcome and Introductions 09:35 Introduction to Audits Delegates explore the range of audits which they have experienced, define the purpose of each audit type and establish which of those audits are performed to meet regulatory requirements. 10:05 Introduction to Remote Audits Presentation to introduce the major differences between face-to-face audits and remote audits. The major elements of audits will be examined to determine where there may be differences. 10:30 Break 10:45 Workshop 1 - Remote Audits This workshop will examine participants experience or understanding of the differences between face-to-face and remote audits. 11:15 Workshop 1 - Feedback 11:35 Audit Preparation The essential steps in preparation for audits will be discussed with emphasis on remote audits. 12:05 Workshop 2 - Remote Audit Preparation Factors relating to the preparation for remote audits will be considered in discussion groups. 12:35 Workshop 2 - Feedback 12:50 Lunch 13:30 Audit Logistics Preparation for the audit includes many arrangements other than the audit content. 14:00 Workshop 3 - Audit Logistics Delegates will discuss some of the issues that may occur during the set up and conduct of remote audits and how to resolve them. 14:30 Workshop 3 - Feedback 14:45 Break 15:00 The Opening Meeting Presentation regarding the importance and content of the opening meeting. 15:20 Workshop 4 - Opening Meeting Delegates will consider the practicalities of arranging and conducting an opening meeting. 15:45 Workshop 4 - Feedback 16:10 Audit Conduct Tools Practical advice on preparation of some of the tools that will be valuable in the conduct of audits. 16:40 Questions and Answers An overview of the first day and a chance to ask questions 17:00 Close of Day Day 2 09:00 Reflections on Day 1 Recap on the topics covered and a chance for delegates to raise points. 09:15 Gathering Evidence Presentation on challenges of gathering evidence and conducting interviews during remote audits. 09:45 Workshop 5 - Remote Interviews Scenarios of different remote interviews will be played and delegates assess the strengths and weaknesses of each approach. 10:15 Break 10:30 Creating Audit Findings Ideas regarding how to create good audit findings will be discussed during this short presentation. 10:50 Workshop 6 - Creating Audit Findings Delegates will be provided with examples of evidence from an audit. They will discuss these and create their audit findings for presentation at the closing meeting. 11:35 The Closing Meeting The content and conduct of the closing meeting will be discussed. 11:55 Workshop 7(a) - Preparing for the Closing Meeting The findings from workshop 6 will be reviewed and a Lead Auditor selected to provide feedback in workshop 7(b) 12:15 Workshop 7(b) - The Closing Meeting The Lead Auditor from each group will hold a meeting to present the results (role play). 12:45 Lunch 13:30 The Audit Report This presentation will cover not only the essential contents of the audit report but also how to write the report in a manner that will generate the most positive reaction. 14:00 Workshop 8 - The Audit Report Delegates will be provided with an audit report from an audit conducted remotely and will conduct a peer review of the report in their breakout groups. 15:00 Workshop 8 - Feedback 15:20 Break 15:35 Audit Closure Presentation on how to conclude the audit with reference to post-audit activities. 15:55 Open Forum 16:30 Close of Course Extra Information Course material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking You will need a stable internet connection, a microphone and a webcam.