Embark on a transformative journey towards becoming an adept teaching assistant with the Advanced Teaching Assistant Diploma. This comprehensive course is meticulously designed to equip learners with the essential skills and knowledge needed to excel in educational settings. From classroom management strategies to fostering inclusive learning environments, every aspect of the curriculum is crafted to empower you. Whether you're starting your career or seeking to enhance your current role, this diploma promises a pathway illuminated with insights and practical wisdom. Dive into a learning experience where theory seamlessly intertwines with practical applications, all tailored to enrich your understanding and capabilities as a teaching assistant. Explore innovative teaching methodologies and gain proficiency in supporting educational outcomes. Join a community of aspiring professionals committed to making a profound impact in classrooms nationwide. The Advanced Teaching Assistant Diploma isn't just a qualification; it's your gateway to unlocking boundless opportunities in the realm of education. Learning Outcomes: Demonstrate effective classroom support techniques. Implement inclusive practices to support diverse learning needs. Utilize assessment strategies to monitor student progress. Apply safeguarding principles to ensure a safe learning environment. Collaborate effectively with teachers, parents, and other educational stakeholders. Why Buy This Course? Gain practical skills and theoretical knowledge essential for success as a teaching assistant. Explore diverse learning methodologies tailored to enhance educational support practices. Achieve a recognised qualification that validates your commitment to educational excellence. Certificate: After studying the course materials of the Advanced Teaching Assistant Diploma, there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who Is This Course For? Individuals aspiring to become teaching assistants. Current teaching assistants looking to enhance their skills. Career changers interested in the education sector. Parents wanting to support classroom activities. Anyone passionate about fostering inclusive learning environments. Advanced Teaching Assistant Diploma Module 01: Teaching Assistant Overview 00:23:00 Module 02: Professional Developments for a TA 00:29:00 Module 03: Working with the School and Its Policies 00:26:00 Module 04: Discussion on Curriculum, Assessment and Monitoring 00:25:00 Module 05: Providing the Best Learning Environment 00:20:00 Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA 00:16:00 Module 07: Child Development and the SEN Support 00:18:00 Module 08: Understanding Behaviour & Relationships as a TA 00:21:00 Module 09: Experienced TAs Maintain Strong Communications with the Students 00:16:00 Mock Exam Final Exam
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Boost Your Career By Enrolling On This Mushroom Growing Course To Get Through Economic Challenging Moments! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain solid and compact knowledge and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Mushroom Growing bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in Mushroom Growing at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Garden Design Course 02: Kitchen Gardening Course 03: Understanding of Homesteading Gardening Diploma Course 04: Horticulture & Organic Gardening Course 05: Getting Started Vegan Vegetarian Cooking Course 06: Environment Management Course Course 07: Agricultural Science Course 08: Basic Biology Online Course Course 09: Herbal Studies Course 10: Personal Hygiene Course Success becomes a lot simpler with this Mushroom Growing bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality course, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials of Mushroom Growing are designed by experts, and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successfully completing the bundle, you will receive a free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The bundle courses have the following curriculum: >> Diploma in Mushroom Growing at QLS Level 5 << Module 01: Introduction to Mushroom Cultivation What Are Mushrooms? Benefits of Mushroom Culture Mushrooms in Ecosystems Techniques for Mushroom Cultivation Cultivation Process Preparation for Mushroom Growing Module 02: Identifying Edible Mushrooms Necessity of Identification Mushroom Hunting Equipment Suitable Hunting Time Places to Look for Mushrooms Picking Wild Fungi Identification Notes Poisonous Fungi Species to Avoid Module 03: Mushroom Culture Part One What are Mushroom Cultures? Spore Prints Liquid Culture (LC) Tissue Culturing to Liquid Culture Making a Spore Syringe LC or Spore Syringe to LC Transfer Agar Plate or Slant to LC Transfer Grain or Sawdust Spawn to LC Transfer Module 04: Mushroom Culture Part Two Agar Culture Preparation of Agar Medium Tissue Culturing to Agar Inoculating Agar with Spores Module 05: Mushroom Spawning Developing Grain Spawn Spawning Spawning Methods Spawning Environment Super Spawning Supplementation at Spawning Supplementation at Casing (S.A.C.) Module 06: Mushroom Compost Part One Necessity of Composting Phase-1 Composting Supplements Composting Elements Pre-Wetting Building Compost Pile Composting Tools Characteristics of the Compost at Filling Module 07: Mushroom Compost Part Two Phase-2 Composting Phase-2 Room Design Phase-2 in Bulk Module 08: Making and Casing Mushroom Beds Mushroom Beds Mushroom Bed Conditions Bed Making Site Bed Making Time Building a Mushroom Bed Casing Mushroom Beds Using Peat Casing Preparation Casing Application Casing Moisture and Mycelial Appearance Module 09: Mushroom Growing Conditions The Conditions Needed to Grow Mushrooms Sanitation and Techniques to Avoid Contamination Module 10: Growing Mushrooms Outside 'Lasagna' Mulching for Growing Procedure for Lasagna Mulching Growing Mushrooms on Logs Procedure for Growing Mushrooms on Logs Module 11: Harvesting and Storing Mushrooms When to Harvest? How to Harvest? Spore Printing Storing Mushrooms Storing Mushrooms without a Refrigerator Drying Mushrooms Freezing Mushrooms Module 12: Mushroom Business Starting the Business Marketing Mushrooms Customer Base Running the Business What is the Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Mushroom Growing at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the Mushroom Growing package and expand your professional skillset! Requirements The Mushroom Growing Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The Mushroom Growing bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Diploma in Mushroom Growing at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion For Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Mushroom Growing Bundle Courses, you need to order to receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Mushroom Growing Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.
***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** The Workplace and Corporate First Aid Bundle provides essential training to equip individuals with life-saving skills and the ability to respond effectively to medical emergencies in a professional setting. This 8 Courses Bundle covers a range of topics crucial for ensuring the safety and well-being of employees and colleagues. Participants will gain a solid understanding of how to assess and respond to various medical situations, ensuring the well-being of colleagues and employees. The bundle also emphasises the importance of quick and accurate actions during critical moments. By learning about workplace-specific risks and scenarios, attendees will be better prepared to handle emergencies such as injuries, choking incidents, and cardiac arrests. Overall, the Workplace and Corporate First Aid Bundle not only enhances individual confidence in administering first aid, but also contributes to a safer work environment. Participants will leave with the skills and knowledge needed to provide immediate assistance, potentially saving lives and minimising the impact of medical emergencies. The Eight CPD Accredited courses that the bundle includes are: Course 1: First Aid at Work Course 2: Oxygen First Aid Training - Online Course Course 3: Health and Safety at Work and the Laws Course 4: Public Health and Safety Course 5: Emergency Care Assistant - (First Aid) Course 6: COSHH - Control of Substances Hazardous to Health Course 7: RIDDOR Training Course 8: Construction Safety Learning outcome: Upon completion of Workplace and Corporate First Aid Bundle, participants will: Master diverse workplace first aid techniques. Proficiently administer oxygen first aid. Grasp health, safety principles, and legal aspects. Advocate public health and safety awareness. Become adept emergency care assistants. Excel in hazardous substance management, especially for industries like construction. The Workplace and Corporate First Aid Bundle offers a comprehensive overview of essential skills and knowledge for maintaining a safe and secure work environment. This bundle covers a range of critical areas, starting with "First Aid at Work," where participants learn to administer immediate medical assistance during emergencies. The "Oxygen First Aid Training" equips learners with expertise in handling oxygen-related medical situations. "Health and Safety at Work and the Laws" covers legal aspects and regulations, promoting a culture of safety. "Public Health and Safety" emphasises broader community well-being. "Emergency Care Assistant" training provides specific insights into first aid in urgent situations. "COSHH" delves into managing hazardous substances. "RIDDOR Training" focuses on reporting and recording workplace incidents. Lastly, "Construction Safety" caters to the unique safety challenges of the construction industry. Overall, this bundle amalgamates crucial skills spanning first aid, safety protocols, legal compliance, and specialised sector requirements. It empowers participants to confidently handle emergencies and contribute to a secure work environment while adhering to established laws and regulations. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Workplace and Corporate First Aid Bundle is: Workplace Employees: Individuals working across industries seeking to enhance their emergency response skills. Healthcare Professionals: Medical personnel aiming to expand their expertise in workplace-focused first aid. Safety Officers: Professionals responsible for ensuring workplace safety and compliance. Public Service Personnel: Those in public-facing roles desiring a grasp of public health and safety dynamics. Emergency Responders: Individuals striving to refine their emergency care capabilities within corporate settings. Construction Workers: Especially relevant for those exposed to hazardous substances in construction environments. Requirements Without any formal requirements, you can delightfully enrol in this Workplace and Corporate First Aid Bundle. Career path Health and Safety Officer: £25K - £40K per year Emergency Medical Technician (EMT): £20K - £30K per year First Aid Trainer: £20K - £35K per year Construction Safety Officer: £25K - £40K per year Healthcare Assistant: £17K - £25K per year Emergency Response Coordinator: £25K - £40K per year Occupational Health Specialist: £30K - £50K per year Safety Consultant: £30K - £50K per year Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Build a Portfolio of 12 Machine Learning Projects with Python, SVM, Regression, Unsupervised Machine Learning & More!
This Course is the DSL Course delivered via Zoom (it is the same as the face to face course but delivered via video conferencing and will be no more than 15 people at one time. There will be a training consultant taking delegates through the course and available to answer any questions throughout the course. This course will help you and you become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3.
Overview of First Aid at Work Online Employers have a legal duty to provide adequate and appropriate First Aid at Work equipment, facilities, and personnel to ensure employees receive immediate attention if they are injured or taken ill at work. With 5.4 million workers suffering from work-related illnesses each year, having properly trained first-aiders can make all the difference in an emergency, especially in the context of 'First Aid at Work'. This certified First Aid at Work course develops the skills and knowledge in First Aid at Work to assess situations quickly, administer appropriate care, and activate emergency services when needed. Go beyond basic skills to deal with wounds, fractures, unconsciousness, respiratory issues, and more in First Aid at Work. Understanding incident management, from minimizing further harm to recording details correctly, means you can coordinate an effective response to crisis situations. Whether in an office, warehouse, construction site, or other workplace, gain nationally recognised abilities that enhance your CV and improve health and safety. With roles like health and safety officers and emergency technicians in demand, First Aid at Work skills open doors across industrial, healthcare, and emergency services sectors. In this first aid at work course, you will: Recognise common workplace injuries and illnesses Administer appropriate first aid in an emergency situation Understand health and safety regulations relating to first aid at work Develop skills to assess scenes and casualties Learn techniques for managing incidents, fractures, and dislocations Know how to activate emergency services when required Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the First Aid at Work Online course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This First Aid at Work Online is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the First Aid at Work Online course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this First Aid at Work Online Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum First Aid at Work Introduction to Workplace First Aid 00:34:00 Legal Framework for Workplace First Aid 00:29:00 Incident Management at Work 00:34:00 Primary Survey 00:20:00 Secondary Survey 00:21:00 Basic First-Aid Techniques 00:38:00 Dealing with Minor Injuries at the Workplace 00:42:00 Secondary Illness Loss of Responsiveness and CPR 00:18:00 Secondary Illness Breathing Problems 00:17:00 Secondary Illnesses and Injuries 00:27:00 Dealing With Fractures and Dislocations 00:19:00 Call for an Emergency 00:14:00
Getting Started The OTHM Level 7 Diploma in Strategic Marketing aims to equip learners with the skills and knowledge required for effective marketing and branding strategies that can help organisations maintain their competitive edge. The course provides an integrated approach that combines theoretical concepts in marketing, branding, consumer behaviour, and digital communication management with practical activities. Upon completing the course, learners will have developed their strategic marketing management, branding, and consumer behaviour skills, enabling them to better implement their organisation's strategy. Key Benefits This qualification will bring you many vital benefits, such as; Demonstrate an understanding of the practical value of these frameworks in a range of strategic business situations. Create frameworks for understanding and analysing strategic marketing processes in diverse organisational types, encountering different and changing marketing environments. Develop practical research and analytical capabilities in the market/driven strategy context, particularly in formulating value propositions in provider/customer relationships. Key Highlights Would you like to pursue a career in marketing? Then, the OTHM Level 7 Diploma in Strategic Marketing mentoring practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Strategic Marketing can open many career pathways including, but not limited to: Chief Marketing Officer; Est. Salary £97659p.a Marketing Manager; Est. Salary £ 53,277p.a Marketing Coordinator; Est. Salary £ 39,109p.a About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contemporary Issues and Principles of Marketing Reference No : Unit 1 - A/618/1614 Credit : 20 || TQT : 200 Hours This unit aims to teach learners to evaluate the impact of emerging marketing challenges and develop future marketing strategies using principles in different contexts. UNIT2- Consumer Behaviour & Market Communications Reference No : Unit 2 -F/618/1615 Credit : 20 || TQT : 200 Hours This unit aims to develop learners' theoretical and practical understanding of processes and factors that influence the consumer behaviour of individuals and organisations. UNIT3- Digital and Social Media Marketing Reference No : Unit 3 - J/618/1616 Credit : 20 || TQT : 200 Hours This module teaches learners a practical introduction to digital and social media technologies and how to use social media for branding and communication goals effectively. UNIT4- Contemporary Challenges and Strategic Marketing Reference No : Unit 4 - L/618/1617 Credit : 20 || TQT : 200 Hours The module provides a comprehensive examination of all the major components of marketing strategies marketing and their integration into organisations for continued success in a highly competitive market UNIT5- Strategic Brand Management Reference No : Unit 5 - R/618/1618 Credit : 20 || TQT : 200 Hours This unit aims to develop learner's understanding of the key principles that underpin managing brands and brand equity and how to do marketing from a branding perspective. UNIT6- Marketing Research Project Reference No : Unit 6 -Y/618/1619 Credit : 20 || TQT : 200 Hours This unit teaches research skills like proposal writing, literature review, data collection, questionnaire design, SPSS analysis, and qualitative data analysis. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.