Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Ministerās Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Samās career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants donāt just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone whoās been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Donāt ask her what the Queen kept in her handbag - sheās not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Ministerās Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant ā The key to retaining your role & the difference between being āhelpfulā and being āheardā Self-Advocacy as a Career Growth Strategy ā The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde ā Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 yearsā experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australiaās leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led womenās networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming ā How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting ā How to craft clear, structured instructions to get consistently great results Producing ā How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If youāve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset youāll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australiaās most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. Heās worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like āmind-blowing,ā and āgame-changingā. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be ātech people.ā Justin believes AI isnāt here to replace people. Itās here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: š§© You just need one piece to come together - to unlock your Elite Potential. š
Responsible risk-taking is understanding your organization's risk policies and decision parameters. Apply characteristics of responsible risk-takers to become a more effective change agent. Understand that preparation steps for risk-taking create a safe environment for risk and reduce uncertainty. Learning Objectives Define responsible risk-taking, Employ a risk-taking assessment calculator, Implement preparation steps for risk-taking Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Level 5 QLS Endorsed Course with FREE Certificate | CPD Accredited | 150 CPD Points | Lifetime Access
Have you ever dreamt of transforming shaggy pups into polished pooches? Does the rhythmic click of clippers ignites your creativity? Dive into the delightful world of dog grooming with our Level 5 Diploma and unlock a fulfilling career filled with happy barks and wagging tails! This comprehensive dog grooming course is your golden ticket to becoming a canine care connoisseur. Uncover the unique anatomy and characteristics of different breeds, empowering you to cater to each pup's individual needs. Learn the art of keeping your furry clients healthy and happy through expert grooming techniques and regular check-ups. From deciphering diverse coat types to identifying skin conditions and outsmarting pesky parasites, you'll become a well-equipped pup whisperer, ready to tackle any ferocious challenge. But this journey with Dog Grooming course isn't just about mastering the brush and the blow-dryer. You'll gain the knowledge and skills to set up your own thriving dog grooming business, crafting a winning business plan, navigating legalities, and maintaining a safe and comfortable work environment. We'll even debunk common grooming myths, ensuring you become a trusted source of knowledge for all things fur-related. Learning Outcomes: Master the art of dog grooming, catering to diverse breeds and coat types. Become a canine health expert, ensuring the well-being of your furry clients through attentive Dog Grooming practices. Launch your own successful dog grooming business with confidence. Debunk grooming myths and misinformation, becoming a trusted dog care advisor with a solid foundation in Dog Grooming. Cultivate a safe and comfortable environment for both pups and yourself, focusing on the importance of proper Dog Grooming techniques. Dog Grooming Diploma at QLS Level 5 Unit 01: Purpose of Dog Grooming Unit 02: Dog Anatomy and Different Dog Breeds Unit 03: Dog's Health and Safety in Dog Grooming Unit 04: Regular Care and Check-ups for Dogs Unit 05: Coat Types, Skin Disorders and Parasites Unit 06: Preparation for Dog Grooming Unit 07: Basics of Grooming, Tools and Equipment Unit 08: Bathing and Drying Process Unit 09: First Aid and Emergencies Unit 10: Starting Your Own Dog Grooming Business Unit 11: Unearthing the Myths Unit 12: Regulations and Workplace Safety Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Dog Grooming course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Dog Grooming Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this Dog Grooming course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Dog Grooming course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Dog Grooming Diploma at QLS Level 5 The Dog Grooming Diploma at QLS Level 5 is designed for individuals seeking to enhance their skills and knowledge in the dynamic fields, like - Certified Dog Groomer Canine Cosmetologist Fur Stylist Pet Aesthetician Pup Pampering Pro Mobile Dog Spa Specialist Canine Care Specialist Requirements Dog Grooming Diploma at QLS Level 5 To enrol in this Dog Grooming Diploma at QLS Level 5, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Dog Grooming Diploma at QLS Level 5 Dog Groomer Pet Stylist or Dog Grooming specialist Pet Care Business Owner Mobile Dog Groomer Pet Spa Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each