Overview The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
APM Project Management Qualification (PMQ): Virtual In-House Training The APM Project Management Qualification (PMQ) (IPMA Level D) is a knowledge-based qualification that allows candidates to demonstrate knowledge of all elements of project management. Candidates will be able to demonstrate an understanding of how these elements interact and how their project fits into their strategic and commercial environment. The course will cover the 67 assessment criteria defined by APM and prepare you to sit the examination on the fifth and final day. In addition to the instructor-led sessions, you should also expect to complete some self-directed study in the evenings. The APM Project Management Qualification (PMQ) examination is a three-hour paper where candidates must answer 10 out of 16 questions that can cover all 67 assessment criteria topics. What you will Learn You'll learn how to: Provide organizations with a proven project management methodology that will allow individuals to plan, organize, and control the successful implementation of projects Achieve the APM Project Management Qualification (PMQ), the UK's leading project management qualification Provide practical skills and techniques to help further your career in project management Getting Started Introductions Course structure Course goals and objectives Overview of the APM Project Management Qualification (PMQ) examination Structure of Organizations and Projects Organization structures Project sponsorship Organization roles Project Office Governance Legislation Project Lifecycle Project Lifecycles Handover and closure Project reviews Situational Context of Projects Project Management Programme Management Portfolio Management The Project Environment Communication Communication Conflict Management Negotiation Leadership and Teamwork Leadership Teamwork Planning for Success Business Case Investment Appraisal Success and Benefits Management Information Management and Reporting Project Management Plan Estimating Earned Value Management Stakeholder Management Scope Management Scope Management Requirements Management Change Control Configuration Management Schedule and Resource Management Schedule Management Resource Management Budgeting and Cost Management Procurement Procurement Contracts Provider Selection and Management Risk Management and Issue Management Risk Management Issue Management Quality Management and Examination Preparation Quality Management Preparation and Examination Preparation and examination briefing APM Project Management Qualification (PMQ) examination
Are you aware of the risks posed by Hand-Arm Vibration Syndrome (HAVS)? This debilitating condition can severely impact workers' health, leading to loss of hand function and chronic pain. Protect your team and ensure compliance with health and safety regulations by enrolling in our HAVS Awareness Course. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course on Hand-Arm Vibration Syndrome (HAVS) provides essential knowledge to help you understand and manage the risks associated with vibration exposure in the workplace. You will learn about HAVS and its symptoms, including how it affects the hands and arms. The course covers common conditions related to HAVS, such as Vibration White Finger and Carpal Tunnel Syndrome. You will also explore the relevant laws and regulations that govern workplace safety concerning vibration hazards. The training includes practical methods for identifying and controlling risks, helping you implement effective safety measures. Additionally, you'll gain skills in conducting assessments and providing HAVS training to others. By the end of this course, you will be equipped to create a safer work environment, reducing the risk of HAVS for yourself and your colleagues. Course Curriculum Module 01: Introduction to Hand-arm Vibration and HAVS Module 02: Popular Syndromes Module 03: Laws and Regulations Module 04: Controlling Risk Module 05: HAVS Training and Assessment Learning Outcomes: Understand hand-arm vibration and its impact on health and safety. Identify common syndromes associated with hand-arm vibration exposure. Comprehend laws and regulations regarding hand-arm vibration. Implement strategies for controlling risks of hand-arm vibration. Conduct effective HAVS training and assessment in the workplace. Recognise symptoms and prevention techniques for HAVS. CPD 10 CPD hours / points Accredited by CPD Quality Standards HAVS (Hand-Arm Vibration Syndrome) Awarness 1:03:00 1: Module 01: Introduction to Hand-arm Vibration and HAVS 13:07 2: Module 02: Popular Syndromes 14:07 3: Module 03: Laws and Regulations 08:33 4: Module 04: Controlling Risk 13:32 5: Module 05: HAVS Training and Assessment 12:41 6: CPD Certificate - Free 01:00 Who is this course for? Health and safety officers Occupational health specialists Construction industry workers Manufacturing industry employees Employers managing vibration risks Career path Health and Safety Advisor Occupational Health Nurse Environmental Health Officer Construction Site Manager Manufacturing Supervisor Compliance Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you aware of the risks posed by Hand-Arm Vibration Syndrome (HAVS)? This debilitating condition can severely impact workers' health, leading to loss of hand function and chronic pain. Protect your team and ensure compliance with health and safety regulations by enrolling in our HAVS Awareness Course. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course on Hand-Arm Vibration Syndrome (HAVS) provides essential knowledge to help you understand and manage the risks associated with vibration exposure in the workplace. You will learn about HAVS and its symptoms, including how it affects the hands and arms. The course covers common conditions related to HAVS, such as Vibration White Finger and Carpal Tunnel Syndrome. You will also explore the relevant laws and regulations that govern workplace safety concerning vibration hazards. The training includes practical methods for identifying and controlling risks, helping you implement effective safety measures. Additionally, you'll gain skills in conducting assessments and providing HAVS training to others. By the end of this course, you will be equipped to create a safer work environment, reducing the risk of HAVS for yourself and your colleagues. Course Curriculum Module 01: Introduction to Hand-arm Vibration and HAVS Module 02: Popular Syndromes Module 03: Laws and Regulations Module 04: Controlling Risk Module 05: HAVS Training and Assessment Learning Outcomes: Understand hand-arm vibration and its impact on health and safety. Identify common syndromes associated with hand-arm vibration exposure. Comprehend laws and regulations regarding hand-arm vibration. Implement strategies for controlling risks of hand-arm vibration. Conduct effective HAVS training and assessment in the workplace. Recognise symptoms and prevention techniques for HAVS. CPD 10 CPD hours / points Accredited by CPD Quality Standards HAVS (Hand-Arm Vibration Syndrome) Awarness 1:03:00 1: Module 01: Introduction to Hand-arm Vibration and HAVS 13:07 2: Module 02: Popular Syndromes 14:07 3: Module 03: Laws and Regulations 08:33 4: Module 04: Controlling Risk 13:32 5: Module 05: HAVS Training and Assessment 12:41 6: CPD Certificate - Free 01:00 Who is this course for? Health and safety officers Occupational health specialists Construction industry workers Manufacturing industry employees Employers managing vibration risks Career path Health and Safety Advisor Occupational Health Nurse Environmental Health Officer Construction Site Manager Manufacturing Supervisor Compliance Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Complete Ruby programming training course description This course starts with a quick-start session and then explains the language in detail from the bottom up. Hands on sessions follow all the major sessions to reinforce the theory. What will you learn Read Ruby programs. Write Ruby programs. Debug Ruby programs. Complete Ruby programming training course details Who will benefit: Anyone wishing to program in Ruby. Prerequisites: Software development fundamentals Duration 3 days Complete Ruby programming training course contents Introduction A tour of Ruby, Try Ruby, A suduko solver in Ruby. The Structure and execution of Ruby Lexical structure, Syntactic structure, Files structure, Program encoding, Program execution. Datatypes and objects Numbers, text, Arrays, Hashes, Ranges, Symbols, True, false, and nil, Objects. Expressions and operators Literals and keyword literals, Variable references, Constant references, Method invocations, Assignments, Operators. Statements and control structures Conditionals, loops, Iterators and enumerable objects, Blocks, Altering flow control, Exceptions and exception handling, BEGIN and END, Threads, fibres and continuations. Methods, Procs, Lambdas and closures Defining simple methods, Method names, Methods and parentheses, Method arguments, Procs and lambdas, Closures, Method objects, Functional programming. Classes and modules Defining a simple class, Method visibility: public, protected, privates, Subclassing and inheritance, Object creation and initialization, Modules, Loading and requiring modules, Singleton methods and Eigenclass, Method lookup, Constant lookup. Reflection and metaprogramming Types, classes and modules, Evaluating strings and blocks, Variables and constants, Methods, Hooks, Tracing, ObjectSpace and GV, Custom control structures, Missing methods and missing constants, Dynamically creating methods, Alias chaining. The Ruby platform Strings, Regular expressions, Numbers and Math, Dates and times, Collections, Files and directories, Input/output, Networking, Threads and concurrency. The Ruby environment Invoking the Ruby interpreter, The Top-level environment, Practical extraction and reporting shortcuts, Calling the OS, Security.
Inclusion in the workplace leads to more productivity, greater profits, and happier employees. It is also the law. But while it is easy to talk about what a great concept it is, the road to getting there can feel abstract to some. This video explains five strategies for keeping inclusion a priority in your organization that any business can implement. This micro-learning is great for managers, HR professionals, and anyone involved in your company's D&I initiatives. Length: 3:57 Learning Objectives Develop inclusive workplace goals and objectives by establishing dedicated internal teams, enabling participants to strategize, initiate inclusion initiatives, and monitor progress.;Develop comprehensive policy statements that reflect an organization's commitment to fostering an inclusive environment, ensuring clarity and alignment with core values.;Promote transparent and fearless communication channels within the organization, encouraging employees to identify barriers, and establishing confidential reporting procedures to gather invaluable feedback for continuous improvement.;Conduct impactful inclusion workshops for staff members, providing employees with essential knowledge, addressing barriers, and instilling a sense of excitement and purpose in embracing workplace inclusion.
QA Level 2 Award In Fire Safety (RQF) Face to Face Classroom: Full day course Online / Virtual Classroom: 3 sessions of 2½ hours Suitable for Fire Wardens/Fire Marshals and all other members of staff Provides a foundation of fire safety knowledge on which employers and ‘responsible persons’ can build, keeping the business safe from fire Benefits of this course: How much do you know about keeping yourself and others safe in the workplace? Fire Safety Law breaches can result in unlimited fines and imprisonment More importantly, how would you feel if someone got injured or even killed by a fire you could have prevented? This course is for anyone who has a specific responsibility for fire safety in the workplace, such as designated fire wardens/fire marshals Successful candidates will gain an understanding of fire safety management at work and the specific roles and responsibilities related to fire safety in the workplace. Course Contents: Causes of Fire in the Workplace The Fire Triangle Hazards during and after a Fire Fire and Smoke Spread Identifying and Controlling Fire Hazards Fire Safety Laws Duties and Responsibilities of Employers and Employees Undertaking a Fire Safety Inspection Fire Safety Risk Assessments Contents of a Fire Safety Briefing Roles and Responsibilities of the Nominated Fire Warden Accredited, Ofqual regulated qualification: Our Fire Safety course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.You can rest assured that the training your employees receive is of a high quality and the candidates will get a strong grounding in Fire Safety, helping to keep your staff and your business safe from fire.The Ofqual Register number for this course is 603/2756/X