11810 Environment courses in Halstead delivered Online

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn new skills and expand your professional knowledge with our Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Family Support Worker will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Family Support Worker Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Learning Outcomes After completing the Family Support Worker course, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. Why Choose This Family Support Worker Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Family Support Worker Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Family Support Worker course. ***Courses are included in this Bundle Course Course 01: Family Support Worker Course 02: Diploma in Mastering Psychology Course 03: Social Worker: Social Work Diploma Course 04: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 05: Mental Health Support Course 06: Level 2 Health & Care Course 07: Level 3 Award in Health and Social Care Course Course 08: Level 3 Diploma in Healthcare Support Course 09: Level 6 Diploma in Health and Social Care Management Course 10: Diabetes Awareness Training [ Note: Free PDF certificate as soon as completing the Family Support Worker course ] Course Curriculum Module 01: A Quick Overview of Family Support Work Module 02: A Theoretical Basis for Family Support Module 03: Understanding the Legislation, Policy and Guidance Module 04: Parents and Mental Health Module 05: Identifying Alcohol and Other Drug Use Module 06: Comprehensive Family Assessment Module 07: Solving Family Issues Module 08: Helping Children and Families Deal With Divorce and Separation Module 09: Safeguarding - Assessing Need and Providing Help: Part-1 Module 10: Safeguarding - Assessing Need and Providing Help: Part-2 Module 11: The Building Blocks of Healthy Family Relationships Assessment Method After completing each module of the Family Support Worker Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Family Support Worker course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Family Support Worker course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements There are no specific requirements for this Family Support Worker course because it does not require any advanced knowledge or skills. Career path After successfully completing the Family Support Worker course, you can gain expertise in a variety of healthcare environments or professions, including: Family support worker Mental health support worker Safeguarding officer Family support and adult care centre Public health sectors Volunteer Certificates Certificate of completion Digital certificate - Included

Course Overview The Teaching Assistant Level 1, 2 & 3 Diploma – CPD Accredited is a comprehensive programme designed to equip learners with the core knowledge and professional understanding required to support teaching and learning across a variety of school environments in the UK. Spanning the foundational to advanced levels, this course explores the structure of the UK education system, school policies, student development, and subject-specific teaching strategies. Whether you're new to the role or aiming to progress in your educational support career, this diploma provides a structured progression through essential modules. Learners will develop a strong grasp of national curriculum requirements, child behaviour, leadership in education, and how to enhance literacy, numeracy, and science understanding in pupils. On successful completion, learners will be well-prepared to pursue a rewarding support role in primary or secondary education, confidently assisting teachers and contributing meaningfully to pupil achievement. Course Description This course delves into the multi-layered responsibilities of a Teaching Assistant, from understanding key educational frameworks to fostering positive learning environments for children of all abilities. The Level 1 content introduces foundational knowledge such as school structures, safeguarding policies, and the TA’s professional role. At Level 2, learners explore core curriculum frameworks including EYFS, SEN support, ICT integration, and phonics. Level 3 builds advanced teaching knowledge, covering literacy and numeracy strategies, curriculum expectations for Key Stages 1 and 2, and leadership communication. Each module is thoughtfully developed to reflect the current educational standards in England, supporting learners in building the theoretical understanding necessary to contribute effectively in a classroom setting. The course is CPD accredited, ensuring that learners benefit from recognised training that aligns with school expectations. Ideal for both aspiring and current teaching assistants, this diploma offers a structured path towards greater responsibility and impact in educational support roles. Course Modules Level 1 Curriculum Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Primary Education in the UK Module 05: Providing the Best Learning Environment Module 06: Types of Schools in the UK Module 07: Career Prospects for TAs in the UK Level 2 Curriculum Module 01: Discussion on Curriculum, Assessment and Monitoring Module 02: National Curriculum in England Module 03: Importance of Early Years in Development Module 04: EYFS Teaching Techniques Module 05: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 06: Teaching Phonics Module 07: Jolly Phonics Module 08: Child Development and the SEN Support Module 09: Understanding Behaviour & Relationships as a TA Module 10: The Skills of Teacher Leadership Module 11: Mentoring as part of effective leadership Level 3 Curriculum Module 01: English Teaching Strategies Module 02: English Requirements at Key Stage 1 Module 03: English Requirements at Key Stage 2 Module 04: Mathematics for Key Stage 1 Module 05: Mathematics for Lower Key Stage 2 Module 06: Teaching Strategies for Mathematics Module 07: Science for Key Stage 1 Module 08: Science for Key Stage 2 Module 09: Science Teaching Strategies Module 10: Geography and History Study Programme Module 11: Registration, Inspection, and Quality Improvement Module 12: Experienced TAs Maintain Strong Communications with the Students (See full curriculum) Who is this course for? Individuals seeking to start a career in educational support. Professionals aiming to formalise their role as a Teaching Assistant. Beginners with an interest in the UK education sector. Parents or carers interested in understanding how schools operate. Volunteers or support staff wanting to take on more responsibility in schools. Career Path Teaching Assistant (Primary or Secondary Education) Learning Support Assistant SEN Teaching Assistant EYFS Support Worker Classroom Support Staff Behaviour Support Assistant Education and Child Development Officer

Travel & Tourism: Travel & Tourism Course Online Unlock the Power of Travel & Tourism: Travel & Tourism Course: Enrol Now! The travel industry, on the other hand, has a broader scope, covering more travel purposes and durations. Actually, tourism is a subset of the travel industry. If you want to know more about the travel industry then our Travel & Tourism: Travel & Tourism Course is for you. Enroll now and start learning. Our Travel & Tourism: Travel & Tourism Course gives you the knowledge to become a successful entrepreneur in professional or personal life. Our course module is created by experts to expand your skill. This Travel & Tourism: Travel & Tourism Course covers to know more about the sectors and industry involved in the travel and tourism industry, how to start a travel and tourism business, international tourism and its ethics. Why choose this Travel & Tourism: Travel & Tourism Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Travel & Tourism: Travel & Tourism Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Travel & Tourism: Travel & Tourism Course.. Main Course: Travel & Tourism: Travel & Tourism Course Courses including with this Travel & Tourism: Travel & Tourism Course bundle. Course 01: Hospitality Management Course 02: Event Management Course 03: Hotel Management Course 04: Time Management Other Benefits of This Travel & Tourism: Travel & Tourism Course FREE PDF Certificates Lifetime Access Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Travel & Tourism: Travel & Tourism Course] Travel & Tourism: Travel & Tourism Course Online This Travel & Tourism: Travel & Tourism Course consists of 18 modules. Learning Outcomes After completing the Travel & Tourism: Travel & Tourism Course, the learner will be able to - Know more about the travel and tourism industry Understand accommodation sector Gain a depth knowledge of representative Learn how to execute tour management Understand how to manage tourism Know more of tourism industry principles Understanding its marketing and the rules and regulation of travel. Course Curriculum of Level 5 Diploma in Travel & Tourism Course Module 01: An Overview of Travel and Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Travel and Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method of Travel & Tourism: Travel & Tourism Course After completing Travel & Tourism: Travel & Tourism Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Travel & Tourism: Travel & Tourism Course After completing the Travel & Tourism: Travel & Tourism Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Travel & Tourism: Travel & Tourism Course Online This Travel & Tourism: Travel & Tourism Course is designed by our professional for those entrepreneurs who want to start a travel industry or want to increase their knowledge area. Requirements Travel & Tourism: Travel & Tourism Course Online To enrol in this Travel & Tourism: Travel & Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel & Tourism: Travel & Tourism Course. Be energetic and self-motivated to complete our Travel & Tourism: Travel & Tourism Course. Basic computer Skill is required to complete our Travel & Tourism: Travel & Tourism Course. If you want to enrol in our Travel & Tourism: Travel & Tourism Course, you must be at least 15 years old. Career path Travel & Tourism: Travel & Tourism Course Online After completing this Travel & Tourism: Travel & Tourism Course, you may be able to pursue a variety of promising career opportunities, such as: Travel agent Tour guide Travel and tour representative and many more.

Level 2 Certificate in Understanding Nutrition and Health Training Course Online Obesity has more than tripled in the UK over the last 25 years. Insufficient nutrition can result in various health-threatening conditions; thus, understanding the benefits of a balanced diet and the role of nutrition in disease prevention and treatment is crucial. This Level 2 Certificate in Understanding Nutrition and Health will provide you with a thorough understanding of the principles of healthy eating and the role of food in maintaining health. It also discusses how dietary needs change throughout life and differ for different people. This Level 2 Certificate in Understanding Nutrition and Health course can help learners who are currently working or plan to work in industries such as sports, fitness, and hospitality. Learning Outcomes After completing this Level 2 Certificate in Understanding Nutrition and Health course, the learner will be able to: Understand the principles of healthy eating. Know the nutritional needs of children and young people. Gain a solid understanding of special dietary requirements. Know how to use food and nutrition information to plan a healthy diet. Understand how body image may influence weight management. Know the importance of handling food safely. Why choose this Level 2 Certificate in Understanding Nutrition and Health Training Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Level 2 Certificate in Understanding Nutrition and Health Training Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Level 2 Certificate in Understanding Nutrition and Health Training Course. Main Course: Level 2 Certificate in Understanding Nutrition and Health Training Course Courses you will get: Course 01: Understanding Nutrition and Health Course 02: Level 5 Nutritional Therapy Course Course 03: Martial Arts First Aid [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Nutrition and Health Course] Level 2 Certificate in Understanding Nutrition and Health Training Course Online Course Curriculum of Level 2 Certificate in Understanding Nutrition and Health Training Course Module 01: Explore Principles of Healthy Eating Module 02: Consider Nutritional Needs of a Variety of Individuals Module 03: Use Food and Nutrition Information to Plan a Healthy Diet Module 04: The Principles of Weight Management Module 05: Understanding Eating Disorders Module 06: Principles of Food Safety for the Home Environment Assessment Method of Level 2 Certificate in Understanding Nutrition and Health Training Course After completing Working in Level 2 Certificate in Understanding Nutrition and Health Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 2 Certificate in Understanding Nutrition and Health Training Course After completing the Working in Level 2 Certificate in Understanding Nutrition and Health course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 2 Certificate in Understanding Nutrition and Health Training Course Online This Level 2 Certificate in Understanding Nutrition and Health Training Course is ideal for those who want to increase their understanding of nutrition, either professionally or personally. This Level 2 Certificate in Understanding Nutrition and Health Training Course is also suitable for individuals who want to manage weight or a healthy lifestyle through nutrition and create a diet plan. Requirements Level 2 Certificate in Understanding Nutrition and Health Training Course Online To enrol in this Understanding Nutrition and Health Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Understanding Nutrition and Health Training Course. Be energetic and self-motivated to complete our Understanding Nutrition and Health Training Course. Basic computer Skill is required to complete our Understanding Nutrition and Health Training Course. If you want to enrol in our Understanding Nutrition and Health Training Course, you must be at least 15 years old. Career path Level 2 Certificate in Understanding Nutrition and Health Training Course Online This Level 2 Certificate in Understanding Nutrition and Health course is an excellent addition for those who want to work in the health and fitness industry or expand their nutrition knowledge. Anyone with a job role that requires managing diets and food plans will benefit from this course.

SEN Teaching Assistant: SEN Teaching Assistant course Online This exclusive SEN Teaching Assistant: SEN Teaching Assistant course is designed to provide students the skills they need to support the learning process and to help them get a successful start on their career as a teaching professional by preparing them for the role. Teachers need teaching assistants to help them plan classroom activities, organize learning materials, and maintain a positive learning environment. This SEN Teaching Assistant: SEN Teaching Assistant course will teach you about the qualities and skills required for success in this field, as well as how to support children with special needs. Through this SEN Teaching Assistant: SEN Teaching Assistant course, you will gain a better understanding of the role and responsibilities of a SEN Teaching Assistant: SEN Teaching Assistant course, as well as schools as organizations, the UK school system, and the National Curriculum. You will learn a variety of skills, including child safety and first aid, as well as how to build relationships and manage a classroom Why choose this SEN Teaching Assistant: SEN Teaching Assistant course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. SEN Teaching Assistant: SEN Teaching Assistant course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the SEN Teaching Assistant: SEN Teaching Assistant course. Main Course: Diploma in Special Education Needs (SEN) Free Courses included with SEN Teaching Assistant: SEN Teaching Assistant course. Course 01: Speech & Language Therapy Course 02: Autism Diploma Special Offers of this SEN Teaching Assistant: SEN Teaching Assistant Course: This SEN Teaching Assistant: SEN Teaching Assistant Course includes a FREE PDF Certificate. Lifetime access to this SEN Teaching Assistant: SEN Teaching Assistant Course Instant access to this SEN Teaching Assistant: SEN Teaching Assistant Course 24/7 Support Available to this SEN Teaching Assistant: SEN Teaching Assistant Course [ Note: Free PDF certificate as soon as completing SEN Teaching Assistant: SEN Teaching Assistant course] SEN Teaching Assistant: SEN Teaching Assistant course Online Learning Outcomes After completing this SEN Teaching Assistant: SEN Teaching Assistant course, the learner will be able to: Understand the roles and responsibilities of the SEN Teaching Assistant: SEN Teaching Assistant course. Work in the School. Work in the Classroom. Promote children and young people's positive behaviour. Support children and young people's Health and Safety. Understand communication and professional relationships with children, young people and adults. Develop professional relationships with children, young people and adults. Promote equality, diversity and inclusion in work with children and young people. Understand how to safeguard the well-being of children and young people. Support learning activities. Engage in personal development in children's and young people's settings. Understand child and young person development. Support children and young people to achieve their education potential. Support children and young people to make positive changes in their lives. Facilitate the learning and development of children and young people through mentoring. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the SEN Teaching Assistant: SEN Teaching Assistant course. Who is this course for? SEN Teaching Assistant: SEN Teaching Assistant course Online This SEN Teaching Assistant: SEN Teaching Assistant course is ideal for anyone who wants to: Gain the skills needed to enter the teaching and child care profession. Improve their current teaching skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Develop the skills and knowledge needed to work with young children. Requirements SEN Teaching Assistant: SEN Teaching Assistant course Online To enrol in this SEN Teaching Assistant: SEN Teaching Assistant course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our SEN Teaching Assistant: SEN Teaching Assistant course. Be energetic and self-motivated to complete our SEN Teaching Assistant: SEN Teaching Assistant course. Basic computer Skill is required to complete our SEN Teaching Assistant: SEN Teaching Assistant course. If you want to enrol in our SEN Teaching Assistant: SEN Teaching Assistant course, you must be at least 15 years old. Career path SEN Teaching Assistant: SEN Teaching Assistant course Online Opportunities in this field include: High School Teacher Primary School Teacher Private Tutor SEN Teacher

Course Overview The British Sign Language (BSL) Level 1 & 2 course offers a comprehensive foundation for learners keen to develop effective communication skills within the Deaf community. This course covers key vocabulary, everyday conversations, and cultural understanding across two recognised qualification levels. Through engaging modules, learners will build confidence in signing across a range of topics including greetings, family, transport, work, health, and leisure activities. The course provides a flexible learning experience, enabling learners to study at their own pace while gradually advancing from basic to more complex sign language structures. By the end of the course, learners will be able to confidently engage in conversations, describe people, express opinions, and interpret dialogues with greater fluency. Whether for personal growth, professional development, or community involvement, this course equips learners with the communication tools needed to create more inclusive and supportive environments for Deaf individuals. Course Description The British Sign Language (BSL) Level 1 & 2 course is structured to guide learners through a progressive journey, starting with the alphabet, fingerspelling, and simple daily interactions, before advancing to complex dialogues and storytelling. Key topics include family life, the home environment, weather, transport, work, hobbies, shopping, health, and holidays. Learners will engage with a variety of video dialogues—both with and without voice-over and subtitles—designed to enhance visual communication skills and comprehension. This learning experience not only builds practical sign language ability but also deepens understanding of Deaf culture, encouraging effective and respectful communication. With a focus on clarity, repetition, and gradual development, learners will acquire the skills needed to hold structured conversations, ask and respond to questions, and share detailed personal or professional information in BSL. The course aims to support learners in becoming confident and culturally aware communicators across different social and professional contexts. Course Modules Module 01: British Sign Language (BSL) Level 1 Online Course Module 02: Alphabet Fingerspelling and Names Practice Module 03: Greetings Module 04: Family, Question Forms and Family Story Module 05: Rooms in the House Vocabulary Module 06: Colours Module 07: Questions and Statements about the Home Module 08: Animals Module 09: Numbers and Money Module 10: Time and Months of the Year Module 11: Describing Ages Module 12: Weather Module 13: Transport Module 14: Directions Module 15: Hobbies Module 16: Work Module 17: Food and Drink Module 18: Dialogues (No Voice, No Subtitles) Module 19: Dialogues (With Voice and Subtitles) Module 20: Bonus: 5 Stories (With Voice and Subtitles) Module 21: Bonus: 5 Stories (No Voice Over) Module 22: Level 2 British Sign Language Module 23: Family Vocabulary Module 24: Describing People and Animals Module 25: Activities at School Module 26: Jobs and Activities at Work Module 27: Time Module 28: Activities in the Home Module 29: Leisure Activities Module 30: Opinions, Likes and Dislikes Module 31: Illnesses and Health Module 32: Eating and Drinking Module 33: Shopping and Spending Module 34: Travel and Holidays Module 35: Level 2 Dialogues (Without Voice and Subtitles) Module 36: Level 2 Dialogues (With Voice Over and Subtitles) Module 37: 5 Stories (No Voice Over and No Subtitles) Module 38: 5 Stories (With Voice Over and Subtitles) Module 39: Level 2 BSL Dialogues and Stories (See full curriculum) Who is this course for? Individuals seeking to communicate confidently with the Deaf community. Professionals aiming to enhance communication skills in inclusive workplaces. Beginners with an interest in sign language and Deaf culture. Teachers, healthcare workers, and public service providers. Parents, family members, or friends of Deaf individuals. Career Path BSL Interpreter (after further study and qualifications) Communication Support Worker Deaf Support Assistant Special Educational Needs (SEN) Teaching Assistant Community Support Worker Customer Service Advisor in accessible services Healthcare and Social Care Assistant Voluntary roles supporting Deaf organisations

Learn how to repair your clothes and learn some classic darning techniques with Sarah Ward, via Zoom

If you are part of a team responsible for people’s nutrition and hydration, it’s important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong. This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition.

ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. Beyond this the course will look at some of the possible causes of ADHD, how it is diagnosed and how it can be treated, including environmental changes, types of therapy and medication that can be prescribed. The course concludes with some advice for people living with or caring for those with ADHD and provides some practical advice for supporting children, teenagers and adults with the condition.