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Qualification Number Level 1: 603/5291/7 Qualification Number Level 2: 600/3423/3 Minimum entry age 19 Guided Learning Hours Level 1: 30 Guided Learning Hours Level 2: 115  What does this qualification cover?  Level 1: • Know how to deliver good customer service • Know different communication methods • Know how to provide good customer service in line with organisational procedures • Know how to effectively deal with customer queries, problems and complaints. Level 2: • The principles of customer service • How customer needs and expectations are formed • The principles of responding to customers' problems or complaints • Interpersonal and team working skills • How to meet customer needs and expectations • Communicating effectively with customers • Legislation which supports the customer service process Who is it suitable for?  This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? Level 1: The qualification is made up of one mandatory unit: • Unit 1 Customer Service Principles Level 2: The qualification is made up of two mandatory units: • Unit 1 Supporting the customer service environment • Unit 2 Delivery of effective customer service How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

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Unlock the secrets of your feline friend's world with our comprehensive course designed for every cat enthusiast. From the moment they curl up on your lap to the mysterious times they disappear into their own realm, this course delves into every facet of feline behaviour and psychology. Discover why your cat communicates the way they do, understand their unique needs, and learn to interpret the subtle nuances of their body language. This course will help you bridge the gap between human and feline, offering insights into their sleeping, hunting, and toileting habits that trace back to their origins. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Whether you're a new cat parent or a seasoned feline aficionado, our course covers everything from the quirky to the quintessential aspects of cat behaviour. Why do cats purr, hiss, or play with their prey? What drives them to rub against things or knead with their paws? With each module, you'll gain a deeper understanding of your cat's actions, emotions, and the intricate ways they interact with their environment. Dive into the intricacies of feline social dynamics, manage multi-cat households with ease, and ensure your cat's well-being and safety. Join us on this journey to become fluent in the language of cats and foster a harmonious bond with your furry companion. Course Curriculum Module 01: Domestication of Cats Module 02: Communication & Stress According to Origin Module 03: Sleeping & Toileting According to Origin Module 04: Hunting & Drinking Water According to Origin Module 05: Reproduction & Disease According to Origin Module 06: Another Type of Cats - Feral Cats Module 07: Understanding Feline Body Language Module 08: Understanding Common Behaviour Module 09: Understanding Cat Communication Module 10: Types of Feline Need Module 11: Do Cats Feel Love and Other Human Emotions? Module 12: How Smart Are Cats? Module 13: Why Do Cats Hiss? Module 14: Why Do Cats Purr? Module 15: Why Do Cats Rub Against Things? Module 16: Why Do Cats Scratch Things? Module 17: Why Do Cats Play with Their Prey? Module 18: Why Do Some Cats Become Anxious or Phobic? Module 19: Why Do Cats Roll on Their Backs to Greet People? Module 20: Why Do Cats 'Sulk'? Module 21: Why Do Cats Knead or Paddle with Their Paws? Module 22: Why Does a Male Cat Bite a Female's Neck While Mating? Module 23: Why Do Mother Cats Move Kittens? Module 24: Why Do Some Cats Howl, Especially at Night? Module 25: Cats and the Law Module 26: Bringing Your New Cat Home Module 27: Feeding and Controlling Obesity Module 28: Managing Your Cat's Behaviour Module 29: Keeping Your Cat Safe Module 30: Neutering - Family Planning for Felines Module 31: Pregnant Cats, Birth and Care of Young Kittens Module 32: Cats Living Together Module 33: How to Prevent Cat Conflicts in Multi-cat Households Module 34: When to Let Go Learning Outcomes: Understand the domestication and evolution of cats. Analyse feline communication and stress responses. Explore feline sleeping and toileting behaviours. Assess hunting and drinking habits of cats. Examine reproduction and disease patterns in cats. Interpret feline body language and common behaviours. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Cat owners seeking deeper understanding of feline behaviour. Animal shelter staff working with cats. Veterinary assistants handling feline patients. Pet behaviourists specialising in cats. Animal lovers interested in feline psychology. Career path Cat Behaviour Consultant Veterinary Assistant Animal Shelter Worker Pet Adoption Counsellor Feline Enrichment Coordinator Animal Welfare Officer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Proper supply chain management can make your business thrive and open numerous opportunities for you. Learn the steps and procedures of supply chain management from the Supply Chain Management course to control and monitor your business in a better way. Our great Supply Chain Management course lessons were prepared by experts and feature interactive activities and assessments to ensure that all vital procedures and duties are taught promptly. By enrolling in this extensive Supply Chain Management course, you'll learn how to establish yourself as a valuable asset in any challenging environment. This Supply Chain Management course has been divided into several easy-to-digest, manageable sections that will help you grasp each concept- from the basic to advanced course components. Get skilled in our comprehensive Supply Chain Management course and start your career as a supply chain manager. Learning Objectives Learn about the basics of supply chain management Understand how to manage inventory Be able to gain industry required skills Know about the roles and responsibilities of a supply chain manager Manage logistics and transportation Be able to make a profit through sourcing and procurement Understand the step of inventory management Be able to control your manufacturing process Learn what return management is Who is this Course for? This Supply Chain Management course is ideal for aspiring supply chain managers who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Supply Chain Management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Supply Chain Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Business Owners Production Managers Managers Supply Chain Managers Supply Chain Analysts Supply Chain Professionals Administrators Product Designers Business Analysts Course Curriculum Module 01: An overview of Supply Chain Management An Overview of Supply Chain Management 00:17:00 Module 02: Role of logistics of Supply Chain Role of logistics of Supply Chain 00:19:00 Module 03: Customer Response Principles and Systems Customer Response Principles and Systems 00:15:00 Module 04: Supply Chain System and Principles Supply Chain System and Principles 00:15:00 Module 05: Global Supply Chain Operations Global Supply Chain Operations 00:17:00 Module 06:Inventory Strategies for Supply Chain Inventory Strategies for Supply Chain 00:15:00 Module 07: Warehouse Management and Operations Warehouse Management and Operations 00:13:00 Module 08: Supply Chain Design and Monitoring Supply Chain Design and Monitoring 00:15:00 Module 09: Supply Chain Network and Evaluating Supply Chain Network and Evaluating 00:16:00 Module 10: Supply Chain Planning and New Business Concepts Supply Chain Planning and New Business Concepts 00:17:00 Module 11: Aligning your supply chain process with your business Aligning Supply Chain Process with Your Business 00:18:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Learn AutoCAD Programming using VB.NET - Hands On! Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Learn AutoCAD Programming using VB.NET - Hands On! Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Unit 01: Introduction Module 01: Course Outline 00:05:00 Module 02: Introduction 00:01:00 Module 03: Who is this Course for? 00:01:00 Module 04: What will I learn from this Course? 00:01:00 Module 05: What is VB.NET? 00:01:00 Module 06: What is AutoCAD .NET API? 00:01:00 Module 07: What are the advantages of programming in AutoCAD .NET API? 00:01:00 Module 08: Hands-on Projects overview 00:06:00 Unit 02: Exploring AutoCAD .NET API Components Module 01: AutoCAD .NET API Components Overview 00:01:00 Module 02: AutoCAD .NET API Assemblies 00:02:00 Module 03: Understanding AutoCAD Object Hierarchy 00:03:00 Module 04: AutoCAD .NET API Application Object 00:02:00 Module 05: AutoCAD .NET API Document Object 00:02:00 Module 06: AutoCAD .NET API Database Object 00:04:00 Unit 03: Hello AutoCAD from VB.NET Module 01: Section Overview 00:04:00 Module 02: Installing Visual Studio 2019 00:05:00 Module 03: Setting up Visual Studio 2019 Integrated Development Environment (IDE) 00:04:00 Module 04: Creating First VB.NET Plugin (Hello AutoCAD) 00:12:00 Module 05: Different ways to communicate with the User 00:04:00 Module 06: Configuring VS2019 Target Processor 00:10:00 Unit 04: Creating AutoCAD Objects using VB.NET Module 01: Creating AutoCAD Object using VB.NET Overview 00:01:00 Module 02: Creating DrawObjects Project 00:04:00 Module 03: Creating a Line Object using VB.NET 00:15:00 Module 04: Creating a MText Object using VB.NET 00:12:00 Module 05: Creating a Circle Object using VB.NET 00:09:00 Module 07: Creating a Polyline Object using VB.NET 00:08:00 Module 08: Creating Multiple Circles Vertically 00:09:00 Module 09: Creating Multiple Circles Horizontally 00:05:00 Unit 05: Manipulating AutoCAD Objects using VB.NET Module 01: Manipulating AutoCAD Objects Overview 00:01:00 Module 02: Creating the Project ManipulateObjects 00:04:00 Module 03: Creating the SingleCopy Method 00:13:00 Module 04: Creating the MultipleCopy Method 00:11:00 Module 05: Creating the EraseObject Method 00:12:00 Module 06: Creating the MoveObject method 00:07:00 Module 07: Creating the MirrorObject method 00:10:00 Module 08: Creating the RotateObject method 00:07:00 Module 09: Creating the ScaleObject method 00:05:00 Module 10: Creating the OffsetObject method 00:05:00 Unit 06: Exploring AutoCAD Dictionaries using VB.NET Module 01: Exploring AutoCAD Dictionaries - Overview 00:02:00 Module 02: Creating LayersLineTypesAndStyles Project 00:06:00 Module 03: Creating the ListLayers Method 00:11:00 Module 04: Creating the CreateLayer Method 00:10:00 Module 05: Creating the UpdateLayer Method 00:12:00 Module 06: Creating the SetLayerOnOff Method 00:08:00 Module 07: Creating the SetLayerFrozenOrThaw Method 00:04:00 Module 08: Creating the DeleteLayer Method 00:05:00 Module 09: Creating the LockUnlockLayer Method 00:04:00 Module 10: Creating the SetLayerToObject Method 00:08:00 Module 11: Creating the ListLineTypes Method 00:09:00 Module 12: Creating the LoadLineType Method 00:07:00 Module 13: Creating the SetCurrentLineType Method 00:05:00 Module 14: Creating the DeleteLineType Method 00:09:00 Module 15: Creating the SetLineTypeToObject Method 00:05:00 Module 16: Exploring TextStyles - Overview 00:01:00 Module 17: Creating the ListStyles Method 00:08:00 Module 18: Creating the UpdateCurrentTextStyleFont Method 00:12:00 Module 19: Creating the SetCurrentTextStyle Method 00:08:00 Module 20: Creating the SetTextStyleToObject Method 00:08:00 Unit 07: User Interactions in VB.NET Module 01: User Input Functions - Overview 00:02:00 Module 02: Creating the UserInteractions Project 00:03:00 Module 03: Creating the GetName Method 00:11:00 Module 04: Creating the SetLayer Method using the GetString function 00:12:00 Module 05: Creating the CreateLineUsingGetpoint Method 00:11:00 Module 06: Creating the CalculateDefinedArea Method 00:17:00 Module 07: Creating the DrawObjectsUsingGetKeywords Method 00:14:00 Module 08: Creating the GetDistanceBetweenTwoPoints Method 00:05:00 Module 09: Creating the CountObjects Method 00:15:00 Unit 08: Selection Sets and Filters Module 01: Selection Sets and Filters - Overview 00:13:00 Module 02: Creating the SelectionSets Project 00:05:00 Module 03: Creating the SelectAllAndChangeLayer Method 00:12:00 Module 04: Creating the SelectObjectOnScreen Method 00:08:00 Module 05: Creating the SelectWindowAndChangeColor Method 00:06:00 Module 06: Creating the SelectCrossingAndDelete Method 00:05:00 Module 07: Creating the SelectFenceAndChangeLayer Method 00:06:00 Module 08: Creating the CountPickFirstSelection Method 00:07:00 Module 09: Creating the SelectLines Method 00:13:00 Module 10: Creating the SelectMTexts Method 00:05:00 Module 11: Creating the SelectPlines Method 00:04:00 Module 12: Creating the SelectWalls Method 00:07:00 Module 13: Creating the SelectStairs Method 00:03:00 Module 14: Creating the SelectFrenchDoors Method 00:04:00 Module 15: Creating the SelectBifoldDoors Method 00:03:00 Module 16: Creating CountReceptacles Method 00:04:00 Module 17: Creating the CountLightingFixtures Method 00:10:00 Unit 09: Developing Projects - Hands On Module 01: Developing Projects - Hands on Overview 00:02:00 Module 02: BlocksCounter Plugin Demo 00:03:00 Module 03: Creating the BlocksCounter Project 00:04:00 Module 04: Creating the CountBlocksToTable Method 00:08:00 Module 05: Creating the PromptUser Function 00:08:00 Module 06: Creating the GatherBlocksAndDrawTable Method 00:12:00 Module 07: Continuation of GatherBlocksAndDrawTable Method 00:17:00 Module 08: Running and Debugging the BlocksCounter Project - Part 1 00:15:00 Module 09: Running and Debugging the BlocksCounter Project - Part 2 00:11:00 Module 10: Running and Debugging the BlocksCounter Project - Part 3 00:01:00 Module 11: Creating the ObjectExtractor Plugin Project 00:04:00 Module 12: Creating the ExtractObjects Method 00:07:00 Module 13: Creating the ExtractLine Method 00:16:00 Module 14: Running and Debugging the ExtractLine Method 00:05:00 Module 15: Creating the ExtractCircle Method 00:11:00 Module 16: Creating the ExtractMText Method 00:13:00 Module 17: Creating the ExtractPolyline Method 00:19:00 Module 18: Creating the ExtractBlock Method 00:10:00 Unit 10: Conclusion Module 01: Congratulations and Thank you very much! 00:01:00 Assignment Assignment - Learn AutoCAD Programming using VB.NET - Hands On! 00:00:00

Safety controls in engineering are the backbone of any successful and efficient system. As industries push the boundaries of innovation, understanding how to integrate safety measures into engineering processes has become more important than ever. This course dives deep into the principles that govern engineering safety controls, offering a clear pathway to understanding their role in preventing accidents and ensuring smooth operations. The course is tailored to those looking to grasp the critical aspects of safety systems that engineers use daily, from hazard identification to risk assessment and the installation of safety protocols. This course is ideal for individuals keen to enhance their understanding of engineering safety without stepping foot in a physical classroom. It focuses on teaching you the skills and knowledge required to navigate the complexities of safety control systems in various engineering fields. With a focus on industry standards and the practical application of safety principles, you will gain an understanding that could support a range of careers in engineering. Whether you're a beginner or someone looking to formalise your knowledge, this course provides a structured way to advance your expertise in engineering safety controls. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Engineering and Work Practice Controls Module 2: Identification and Evaluation of Occupational Hazards Module 3: Engineering Controls Module 4: Work Practice Controls Module 5: Implementation and Maintenance of Control Measures Module 6: Environmental Sustainability and Engineering Controls Module 7: Regulatory Framework and Best Practices Learning Outcomes: Analyse occupational hazards for effective mitigation. Develop and implement robust engineering controls. Foster a culture of safety through optimal work practices. Demonstrate proficiency in control measure maintenance. Integrate environmental sustainability into engineering solutions. Navigate regulatory frameworks and apply industry best practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Engineers seeking advanced safety knowledge. HSE professionals enhancing their skill set. Graduates aspiring to enter the safety sector. Industry practitioners upgrading their expertise. Project managers with safety responsibilities. Environmental enthusiasts exploring safety dimensions. Regulatory compliance officers aiming for mastery. Individuals committed to fostering workplace safety. Career path Safety Engineer Environmental Health Officer Risk Assessment Specialist Compliance Analyst Health and Safety Consultant Project Safety Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Duration 5 Days 30 CPD hours This course is intended for This introductory-level, fast-paced course is for skilled web developers new to React who have prior experienced working HTML5, CSS3 and JavaScript. Overview Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore: A basic and advanced understanding of React components An advanced, in-depth knowledge of how React works A complete understanding of using Redux How to build, validate, and populate interactive forms How to use inline styles for perfect looking components How to test React components How to build and use components How to get control of your build process A deep understanding of data-driven modeling with props and state How to use client-side routing for pages in your apps How to debug a React application Mastering React is a comprehensive hands-on course that aims to be the single most useful resource on getting up to speed quickly with React. Geared for more experienced web developers new to React, this course provides students with the core knowledge and hands-on skills they require to build reliable, powerful React apps. After the first few modules, you?ll have a solid understanding of React?s fundamentals and will be able to build a wide array of rich, interactive web apps with the framework. The first module is an introduction to the new functionality in ECMAScript 6 (JavaScript). Client-side routing between pages, managing complex state, and heavy API interaction at scale are also covered. This course consists of two parts. In the first part of the course students will explore all the fundamentals with a progressive, example-driven approach. You?ll create your first apps, learn how to write components, start handling user interaction, and manage rich forms. We end the first part by exploring the inner workings of Create React App (Facebook?s tool for running React apps), writing automated unit tests, and building a multi-page app that uses client-side routing. The latter part of the course moves into more advanced concepts that you?ll see used in large, production applications. These concepts explore strategies for data architecture, transport, and management: Redux is a state management paradigm based on the Flux architecture. Redux provides a structure for large state trees and allows you to decouple user interaction in your app from state changes. GraphQL is a powerful, typed, REST API alternative where the client describes the data it needs. Hooks is the powerful, new way to maintain state and properties with functional components and the future of React according to Facebook. ES6 Primer (Optional) Prefer const and let over var Arrow functions Modules Object.assign() Template literals The spread operator and Rest parameters Enhanced object literals Default arguments Destructuring assignments Your first React Web Application Setting up your development environment JavaScript ES6 /ES7 Getting started What?s a component? Our first component Building the App Making the App data-driven Your app?s first interaction Updating state and immutability Refactoring with the Babel plugin transform-class-properties JSX and the Virtual DOM React Uses a Virtual DOM Why Not Modify the Actual DOM? What is a Virtual DOM? Virtual DOM Pieces ReactElement JSX JSX Creates Elements JSX Attribute Expressions JSX Conditional Child Expressions JSX Boolean Attributes JSX Comments JSX Spread Syntax JSX Gotchas JSX Summary Components A time-logging app Getting started Breaking the app into components The steps for building React apps from scratch Updating timers Deleting timers Adding timing functionality Add start and stop functionality Methodology review Advanced Component Configuration with props, state, and children ReactComponent props are the parameters PropTypes Default props with getDefaultProps() context state Stateless Components Talking to Children Components with props.children Forms Forms 101 Text Input Remote Data Async Persistence Redux Form Modules Unit Testing & Jest Writing tests without a framework What is Jest? Using Jest Testing strategies for React applications Testing a basic React component with Enzyme Writing tests for the food lookup app Writing FoodSearch.test.js Routing What?s in a URL? React Router?s core components Building the components of react-router Dynamic routing with React Router Supporting authenticated routes Intro to Flux and Redux Why Flux? Flux is a Design Pattern Flux implementations Redux & Redux?s key ideas Building a counter The core of Redux The beginnings of a chat app Building the reducer() Subscribing to the store Connecting Redux to React Intermediate Redux Using createStore() from the redux library Representing messages as objects in state Introducing threads Adding the ThreadTabs component Supporting threads in the reducer Adding the action OPEN_THREAD Breaking up the reducer function Adding messagesReducer() Defining the initial state in the reducers Using combineReducers() from redux React Hooks Motivation behind Hooks How Hooks Map to Component Classes Using Hooks Requires react 'next' useState() Hook Example useEffect() Hook Example useContext() Hook Example Using Custom Hooks Using Webpack with Create React App JavaScript modules Create React App Exploring Create React App Webpack basics Making modifications Hot reloading; Auto-reloading Creating a production build Ejecting Using Create React App with an API server When to use Webpack/Create React App Using GraphQL Your First GraphQL Query GraphQL Benefits GraphQL vs. REST GraphQL vs. SQL Relay and GraphQL Frameworks Chapter Preview Consuming GraphQL Exploring With GraphiQL GraphQL Syntax 101 . Complex Types Exploring a Graph Graph Nodes ; Viewer Graph Connections and Edges Mutations Subscriptions GraphQL With JavaScript GraphQL With React