9628 Environment courses in Stevenage delivered On Demand

First Aid and Mental Health First Aid Advocacy are paramount in the workplace, fostering a safe and supportive environment. In the UK, nearly 600,000 non-fatal workplace injuries were reported in 2020, underscoring the need for First Aid training to mitigate immediate risks. Equally crucial is Mental Health First Aid, given that in Britain, mental health issues affect one in six employees, contributing to 300,000 lost jobs annually. Our Workplace First Aid and Mental Health Advocacy course addresses these challenges head-on. By investing in these skills, employees become equipped to respond swiftly to injuries and provide crucial initial support for mental health concerns. This not only enhances workplace safety but also cultivates a compassionate culture. With our course, your team gains the expertise needed to navigate both physical and mental health emergencies, ensuring a resilient and thriving workplace. Prioritize your team's well-being and productivity by enrolling in our comprehensive training program today. Curriculum Breakdown Course 01: Diploma in Mental Health First Aid at QLS Level 5 Module 01: Introduction to Mental Health Module 02: Overview of Mental Health First Aid Module 03: Childhood and Adolescent Psychiatric Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13: Mental Health in the Workplace Module 14: Approach and React to People in Mental Health Crisis Course 02: Workplace First Aid Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid Module 03: Incident Management at Work Module 04: Classifications and Abbreviations Module 05: Emergency Management Module 06: Primary Survey Module 07: Secondary Survey Module 08: Basic First-Aid Techniques Module 09: AED Module 10: Minor Injuries at Workplace Module 11: Loss of Responsiveness and CPR Module 12: Breathing Problems Module 13: Secondary Illnesses and Injuries Module 14: Fractures and Dislocations Module 15: Call for an Emergency Module 16: Things to Keep in Mind for A First Aider Module 17: Legal Framework for Workplace First Aid Module 18: Mental Health First Aid in the Workplace Module 19: First Aid during Coronavirus Pandemic Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 21: Remote Psychological First Aid CPD 160 CPD hours / points Accredited by CPD Quality Standards Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Mental Health Support Worker - £18-25k/year First Aid Trainer - £25-30k/year Emergency Medical Technician - £20-28k/year Occupational Health Advisor - £30-45k/year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed HARDCOPY Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Onboarding Tools Certification Onboarding is a critical piece of the enrollment interaction. Everybody, paying little mind to job or industry, should go through the onboarding cycle. These projects are more top to bottom than ordinary instructional classes, giving your new staff individuals important data about your organization, their part inside it and the corporate culture. Studies show that organizations that offer these projects have more significant levels of representative maintenance and fulfillment. Numerous HR offices across the UK are embracing these projects consequently, to build the odds that new workers see a positive outcome from the beginning. This course expounds on the onboarding devices that your association needs, to adequately and productively deal with your new workers. It starts by giving you a concise outline of the idea of onboarding, remembering a definition and its significance for the working environment. Then, it covers the instruments that you should use for accepting and conveying data to your new staff individuals. The devices that you can use to keep tabs on their development are additionally talked about in detail. At long last, we will give you the data that you need, to pick the best onboarding instruments for your association's exceptional requirements. You will Learn: The job of innovation in How you can utilize advanced structures to make the onboarding cycle simpler Data with respect to learning the board frameworks and how they can be useful Instructions to utilize agendas and Excel to follow progress Why you ought not zero in on cost Why you need to consider how regularly these onboarding programs are probably going to be utilized Advantages of taking this Course: Seeing more about the significance of Why and how to utilize recordings in your onboarding Figuring out how RACI can be applied to the onboarding cycle What explicit organization needs you ought to consider while picking onboarding apparatuses Seeing precisely what onboarding is and how it applies to each industry

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.   What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist

Employing for a Diverse Workforce Certification With regards to your working environment, variety is something other than a typical popular expression. It very well may be the way in to your organization's prosperity. Late investigations led by various associations have shown the gigantic advantage that a different labor force can have on an organization. Everything from your main concern to your standing locally to the work space can change, when you put your time and cash in recruiting a different scope of staff individuals. This course furnishes you with exhaustive data about recruiting for a different labor force. It starts by furnishing you with the meaning of variety and giving you a couple of models. We at that point proceed onward to talk about how to enroll, when variety is your objective, including parts of your current employing rehearses that you need to relinquish. Then, we proceed onward to examine the manners by which your organization can hold its different labor force. At last, we cover the contemplations that you need to consider, while making a variety strategy, including its various advantages. You will Learn: The most well-known variety types that you can hope to find in the labor force How an assorted labor force can profit your organization Data to incorporate and to exclude from your work postings to pull in different competitors The reasons why you need a variety strategy Which people you ought to counsel, prior to concluding any draft variety strategy, and why What the 'pipeline issue' is, and how to conquer it easily Advantages of Taking this Course Understanding what variety implies, particularly in a corporate setting Realizing what qualities are secured under UK law Knowing how assorted staff individuals can add to your association's prosperity Figuring out how to analyze your own disposition and right any possible predisposition or address any prior biases Understanding the significance of responsibility with respect to the board, with regards to a variety technique

Master the skills and strategies you need to succeed in a remote work environment. Learn how to set up a productive workspace, communicate effectively with your team, and stay motivated and productive.

Gain the necessary skills of a concierge by taking this Hospitality course. This course will serve as a stepping stone for a lucrative career in the hospitality industry. Through this Hospitality course, you will learn how to provide excellent concierge services to your clients. The course will teach you about the various concierge services and the principles for a concierge service business. In addition, it will educate you about the concierge work environment etiquettes. The course is loaded with useful information and tips to help you assist guests in their hotel stay. The knowledge you gain through our valuable lectures will help you perform all your responsibilities with confidence. Enrol now and let your clients have the best travel experience! Learning Objectives Familiarise yourself with the various types of concierge services Learn the principles for a concierge service business Gain the skills to deliver exceptional customer service Learn about the concierge work environment and etiquettes Enrich your knowledge of the emergency measures of a hotel concierge Who is this Course for? This Hospitality course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of concierge service or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Hospitality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Concierge Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor Course Curriculum Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:13:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you ready to be the catalyst that drives business success and innovation? In an ever-evolving marketplace, an astonishing 80% of global companies are actively seeking professionals with advanced business development expertise. Our "Business Development - Level 7 Advanced Diploma" bundle promises a profound theoretical exploration into six core areas of business development. This bundle will not only deepen your understanding of business development but also provide a holistic view of how different facets of a business interact and grow in a competitive environment. Empower business development to thrive and scale. Enrich your insights, strategies, and methodologies with this all-encompassing Business Development course. Enrol now and redefine business brilliance! Learning Outcomes: Understand core concepts of Business Development. Grasp advanced theories in Business Management. Analyse businesses with precision and insight. Gain foundational knowledge in Lean Process. Familiarise yourself with Six Sigma methodologies. Delve deep into the realms of Commercial Law. Our Business Development - Level 7 Advanced Diploma bundle offers a meticulous theoretical study across various critical sectors of the business landscape. By diving into Business Development, you will understand the foundational strategies that drive growth and expansion. Advanced Business Management principles will equip you with the theoretical tools to streamline processes and make data-driven decisions. Through Business Analysis, Lean Process, and Six Sigma, learners will be introduced to efficient methodologies aimed at continuous improvement and waste reduction. Lastly, the legal facets of Business Law and Commercial Law offer insights into the regulatory framework that governs business operations, ensuring that you're well-versed in the legal considerations that underpin every enterprise. Courses in this Business Development Bundle Course 01: Business Development Additional Free Courses: Course 02: Advanced Diploma in Business Management Course 03: Business Analysis Course 04: Diploma in Lean Process and Six Sigma Course 06: Business Law Course 07: Commercial Law Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development bundle is ideal for: Aspiring business development Strategists Prospective Management Consultants Budding Corporate Lawyers Entrepreneurial Enthusiasts Requirements To enrol in this business development course, all you need is a basic understanding of the English Language and an internet connection. Career path Business Development Manager Operations Analyst Management Consultant Lean Six Sigma Black Belt Corporate Lawyer Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99

Thank you for joining this transformative journey. Our SEN Teaching Assistant course is not just about education; it's about creating an environment where every child can thrive, regardless of their unique abilities. Ignite your journey into the realm of education with our Level 7 Advanced Diploma in SEN Teaching Assistant. Seamlessly tailored for aspiring SEN teaching assistants, this course is an intellectual odyssey that delves into the intricacies of Special Educational Needs. Elevate your expertise through meticulously designed modules that unfold the rich tapestry of SEN education, ensuring you grasp the essence of being a proficient SEN Teaching Assistant. With a strategic emphasis on SEN throughout, this course promises to be an enriching voyage for learners seeking profound insights into the world of Special Educational Needs. Level 7 Advanced Diploma in SEN Teaching Assistant Course Learning Outcomes Learn everything there is to know about Special Educational Needs. Gain expertise in delivering successful SEN help. Gain knowledge about effective teaching strategies for students with special education needs. Investigate several SEN teaching approaches to meet a range of needs. Improve your ability to interact and communicate in order to educate effectively. Gain experience in handling and assisting students who have issues related to their physical, mental, or sensory needs. Level 7 Advanced Diploma in SEN Teaching Assistant Module 01 : Special Education Needs (SEN) An Overview Module 02 : SEN Support Module 03 : High Quality Teaching for Pupils with SEN Module 04 : SEN Teaching Methodologies Module 05 : Communication and Interaction Module 06 : Cognition and Learning Module 07 : Social, Emotional and Mental Health Difficulties Module 08 : Sensory or Physical Needs Module 09 : Working in Partnership Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Advanced Diploma in SEN Teaching Assistant SEN Teaching Assistant Special Education Needs Coordinator (SENCO) Learning Support Assistant Inclusion Support Worker Behavioural Support Assistant Autism Support Specialist Requirements Level 7 Advanced Diploma in SEN Teaching Assistant To enrol in this Level 7 Advanced Diploma in SEN Teaching Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path SEN Teaching Assistant: Average Salary: £18,000 to £25,000 per year Learning Support Assistant: Average Salary: £16,000 to £22,000 per year Behaviour Support Worker: Average Salary: £20,000 to £30,000 per year Special Educational Needs Coordinator (SENCO): Average Salary: £30,000 to £45,000 per year Speech and Language Therapist Assistant: Average Salary: £20,000 to £28,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Getting Started The OTHM Level 3 Foundation Diploma in Accountancy provides learners with a solid basis for pursuing a career in various organisations involving financial management and accountancy. This program is structured to guarantee that each learner not only acquires knowledge in accountancy but also develops the capabilities to swiftly adapt to changing circumstances and advance in their educational journey. Key Benefits Learners get a basic understanding of how to record financial transactions. Learners learn what is needed to record financial transactions accurately and completely. Exploring how income and expenditure are classified and managed. Accounting approaches utilised for items of capital and revenue expenditure and income. Preparing principal source documents and Books of Prime (Original) Entry for business transactions. Key Highlights Are you aspiring to have a career in various organisations with financial management and accountancy? Then, the OTHM Level 3 Foundation Diploma in Accountancy is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM approved tutors, who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 3 Foundation Diploma in Accountancy can open many career pathways including, but not limited to: Budget analyst with an estimated average salary of £42,100 per annum Public accountant with an estimated average salary of £20,265 per annum Accounting assistant with an estimated average salary of £23,250 per annum Accounting clerk with an estimated average salary of £30,566 per annum Bookkeeping assistant; with an estimated average salary of £20,967 per annum   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Learners must be 18 years of age and Demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression   Learners completing the OTHM Level 3 Foundation Diploma in Accountancy will allow progress to : Wide range of undergraduate programmes, including OTHM Level 4 Diploma in Accounting and Business.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification.   Three different types of qualification are The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 3 Foundation Diploma in Accountancy consists of 3 mandatory units for a combined total of 60 credits, 600 hours Total Qualification Time (TQT) and 240 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Recording Financial Transactions Reference No : R/617/3339 Credit : 20 || TQT : 200 This unit aims to provide learners with a foundational grasp of the process of documenting financial transactions. This unit encompasses the essentials for accurately and comprehensively recording financial transactions, including using source documents. Lastly, it delves into the categorisation and handling of income and expenditures. UNIT2- Management Information Reference No : L/617/3338 Credit : 20 || TQT : 200 This unit aims to enhance learners' understanding of cost and management accounting, as well as the significance of management information. This unit also introduces the application of Information and Communication Technology (ICT) in the management information recording process and examines its benefits and drawbacks. UNIT3- Maintaining Financial Records Reference No : J/617/3337 Credit : 20 || TQT : 200 This unit aims to impart to learners the rationale behind the necessity for maintaining financial records. It also focuses on equipping learners with the skills to employ the double-entry bookkeeping system and to create both a three-column cash book and a bank reconciliation statement. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.