24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery
Navigating the intricate landscape of a child's mind is both an art and a science. The realm of child psychology, intertwined with education and development, holds the key to shaping the future. The demand for child psychologists has skyrocketed, with a global job increase of 15% in just the last few years. Professionals in this field can earn an impressive average income of $75,000 annually. Child Psychology Diploma - Level 7 offers an expansive theoretical foundation for those intrigued by the myriad wonders of a child's psyche. Within this child Psychology bundle, you'll journey through a comprehensive curriculum: from grasping the core tenets of child psychology to comprehending the delicate nuances of safeguarding children. Stepping into the world of child psychology equips you with the tools to make a meaningful difference in countless young lives. Embrace this academic adventure and lead the charge in fostering a more compassionate, understanding, and inclusive environment for our future generations. Child Psychology Course Learning Outcomes Understand foundational child psychology concepts. Recognise and prioritise child safeguarding techniques. Navigate Special Educational Needs Coordination effectively. Gain insights into the world of autism. Delve into Early Years Foundation Stage teaching. Grasp fundamentals of speech and language therapy. Implement effective strategies to support child development. Why would you choose the Child Psychology course: Lifetime access to Child Psychology course materials Full tutor support is available from Monday to Friday with the Child Psychology course Gain a complete understanding of Child Psychology course Accessible, informative Child Psychology learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Child Psychology Study Child Psychology in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Child Psychology course Courses in this Child Psychology Bundle: Course 01: Diploma in Child Psychology at QLS Level 7 Additional Free Courses: Course 02: Safeguarding Children Level 3 Course 03: SENCO - Special Educational Needs Coordination Course 04: Understanding Autism Level 3 Course 05: EYFS Teaching Diploma Course 06: Speech and Language Therapy Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the child psychology course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this child Psychology course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the child psychology course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Psychology course is ideal for: Child Therapists Educational Counsellors Special Education Teachers Childcare Center Managers Requirements To enrol in this Child Psychology course, all you need is a basic understanding of the English Language and an internet connection. Career path Licensed Child Psychologist Child Safeguarding Officer Special Education Coordinator Autism Support Specialist EYFS Educator Speech and Language Therapist Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Property Development & Planning Process will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Property Development & Planning Process will help you keep ahead of the pack. The Property Development & Planning Process incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Property Development & Planning Process will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Property Development & Planning Process, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Property Development & Planning Process course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. This Property Development & Planning Process Bundle Consists of the following Premium courses: Course 01: Property Development Diploma Course 02: Architectural Studies Course 03: Land Surveying Course 04: Building Surveying and Construction Management Diploma Course 05: AutoCAD VBA Programming - Beginner course Course 06: LEED V4: Building Design and Construction Course 07: Construction Cost Estimation Diploma Course 08: Budgeting and Forecasting Course 09: Property Law and Legislation Course 10: Property Marketing Course 11: Decision Making and Critical Thinking So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of the Bundle Course 01: Property Development Diploma Module 01: Introduction Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 02: Architectural Studies Module-1: Introduction to Architectural Studies Module-2: Ancient Architecture Module 3: Architectural Ideas and Movements Module-4: Architectural Styles Module-5: Art Deco Architectural Style Module-6: Scandinavian Architectural Style Module-7: Victorian Architectural Style Module-8: Classical and Early Christian Architectural Style Module-9: Gothic Architectural Style Module-10: Baroque and Rococo Architectural Style Module-11: Eclecticism Architectural Style Module-12: Modern and Post-Modern Architectural Style Module-13: Interior Designing Module-14: Colour in Interior Designing Module-15: Lighting in Interior Design Part One Module-16: Lighting in Interior Design Part Two Course 03: Land Surveying Introduction to Land Surveying Land Surveying Basics Land Surveying Instrumentation Land Surveying Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 04: Building Surveying and Construction Management Diploma Construction Cost Estimation Building Surveyor Training Course 05: AutoCAD VBA Programming - Beginner course Unit 01: Introduction Unit 02: VBA Integrated Development Environment (IDE) Unit 03: Understanding AutoCAD Object Model in VBA Unit 04: Using Variables in VBA Unit 05: User Forms and Controls Unit 06: Conditionals and Decisions in VBA Unit 07: Looping and Iterations in VBA Unit 08: Drawings Objects in VBA Unit 09: Code Debugging in VBA Unit 10: Error Handling in VBA Unit 11: Conclusion Course 06: LEED V4: Building Design and Construction Unit 01: Introduction Unit 02: Integrative Process Unit 03: Location & Transportation Unit 04: Sustainable Sites Unit 05: Water Efficiency Unit 06: Energy & Atmosphere Unit 07: Materials & Resources Unit 08: Indoor Environment Quality Unit 09: Innovation Unit 10: Regional Priority Unit 11: Completion Course 07: Construction Cost Estimation Diploma Module 1- Introduction to Construction Management Module 2- Cost Estimation Module 3- Role of Cost Estimator and New Aspects of Cost Estimation Module 4 - Elements and Factors influencing Cost Estimation Module 5 -Cost Estimation in Construction Industry Module 6 - Cost Management Module 7 - Management of Material for construction Course 08: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 09: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests Course 10: Property Marketing Module 01 - Listing Properties and Marketing Module 02 - The Letting Process and Tenancy Agreement Module 03 - Strategies for a Real Estate Investor Module 04 - Marketing Your Property Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
This Level 4 Early Years qualification is ideal for current early year practitioners who want to expand their knowledge of the Early-Years in order to provide quality care for children and young people. By studying this course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Level 4 Early Years course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Level 4 Early Years course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Level 4 Early Years course today and start learning instantly! Learning Outcomes By the end of Level 4 Early Years Bundle course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Level 4 Early Years Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 4 Early Years Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 4 Early Years Courses*** Course 01: Level 4 Early Years Course Course 02: Child Protection and Risk Assessment Course 03: Diet and Nutrition Advanced Diploma Level 5 Course 04: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training ***Other Benefits of this course*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 4 Early Years course ] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development >>---------------<< Assessment Method After completing each module of the Level 4 Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements This Level 4 Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Career path The Level 4 Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included
This comprehensive course on AWS Certified Cloud Practitioner (CLF-C01) empowers you to fast-track your IT career. Gain in-depth knowledge of cloud computing, AWS services, and architectural concepts. With hands-on labs, quizzes, and real practice exams, you will confidently build cost-effective, fault-tolerant IT solutions on the AWS Cloud.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Diploma in Psychotherapy and Counselling Course is a transformative journey of personal and professional growth, where you will acquire therapeutic skills, gain knowledge of psychological theories and develop a solid foundation to become a compassionate and competent psychotherapist and Counselor. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Define psychotherapy and understand who needs psychotherapy Recognise the difference between counselling and psychotherapy Learn how to set up the therapeutic environment and the positive therapeutic relationship Learn a variety of listening skills and ways to help those who are dealing with mental health issues Know how to manage stress and anger Understand existential psychotherapy, psychodynamic therapy, and psychoanalysis as well as other approaches and schools of thought Recognise the various types and forms of psychotherapy, such as couple therapy, group therapy, and individual therapy Learn about anxiety disorders, schizophrenia, gender identity syndrome, and eating disorders Know how to assist a client who is having suicidal or self-harming thoughts, as well as how to deal with a relationship breakdown Know how to start your own practice as a psychotherapist Know how to conduct child counselling through various methods and techniques Understand the psychology behind growth and development Recognise the psychological issues faced by children and know how to work with children Develop compassion towards people suffering from mental and emotional issues Understand what causes depression and recognise the types of depression Recognise various types of medicine and methods that can treat depression Identify the counselling approaches that can be made to treat depression Understand the responsibilities and qualities of a counsellor Why Diploma in Psychotherapy and Counselling Course right for you? If you have good active listening skills, are empathetic and nonjudgmental, and have a strong desire to help people improve their lives, this Level 4 Counselling and Psychotherapy Course is ideal for you. This course covers the practical aspects of becoming a counsellor or psychologist to ensure that you follow professional norms and keep your safety in mind. You'll learn how to help those who are dealing with emotional and mental issues by assisting them in identifying their problems and developing strategies to deal with them. This psychotherapy and counselling courses online will teach you ways to set up a therapeutic environment, how to establish a positive therapeutic relationship and ways to manage stress and anger. You learn about the various therapy methods as well as the types and forms of therapy. This course will also prepare you to assist people to overcome and heal from suicidal thoughts, self-harm and relationship breakdown. You will also acquire knowledge about child counselling and depression counselling in detail. Upon successful completion of this Level 4 Online Counselling and Psychotherapy Courses, you will be equipped with the essential skills and knowledge to start your own counselling practice and help people overcome a number of mental illnesses and emotional difficulties. You can also contact us for more information. Diploma in Psychotherapy and Counselling Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to the Course About the Instructor About the Instructor Introduction to Psychotherapy What is 'Psychotherapy'. Difference between 'Counselling' and 'Psychotherapy' Who Needs Psychotherapy. Therapeutic Relationship & Environment Setting Up Therapeutic Environment Listening Skills & Listening Stages Establishing Positive Therapeutic Relationship Stress - And Anger Management Approaches & Schools of Thought Person-Centred Therapy Psychodynamic Therapy & Psychoanalysis Gestalt Therapy Existential Psychotherapy Types & Forms of psychotherapy Individual Psychotherapy Group sessions (workshops) Couple psychotherapy Online (Skype) Therapy Mental Health Conditions Psychotherapy for Depression Psychotherapy for Anxiety Disorders Psychotherapy for Schizophrenia Gender Identity Disorder (Gender Dysphoria) Psychotherapy for Eating Disorders Helping the Client in Crisis Suicidal Thinking & Talking Self Harm Cases Relationship Breakdown Working as a Therapist How to Set Up Own Practice Registration & Accreditation Where to Advertise Own Services Thank you & Good Bye! Child Counselling Psychology of Growth and Development The Development Cycle Parent, Child, Teacher Relationships The Complexities of Growth Introduction - Psychological Development Therapeutic Language Conflict and Stress Behavioural Therapies Working with Children The Use of Language Memory Psychological Issues Grief and Bereavement Exploring Grief and Letting Go Dysfunctional Families What is Co-Dependency Child Bullying and Child Abuse Who should take this course? This Level 4 Counselling and Psychotherapy Course is primarily aimed at: Therapist Psychologist Counsellor Aspiring psychologist/counsellor Students of Psychology Anyone working in any care or therapeutic setting This course, on the other hand, is not limited to a single career or field of endeavour. It may also benefit a broader group of people who want to learn about Counselling and Psychotherapy in order to become more self-aware, compassionate, gentle, and kind to themselves and others around them. Entry Requirements There are no academic entry requirements for this Level 4 Counselling and Psychotherapy Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 4 Counselling and Psychotherapy Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. You can also check out our popular Professional Psychotherapy Training Course today! Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is level 4 counselling equivalent to a degree? Level 4 qualification is thoroughly recognised as being equivalent to completing the first year of a bachelor's degree. Getting a Level 4 diploma will show that you have the knowledge, and skills in counselling. Is a counsellor the same as a psychologist? No. A counsellor and a psychologist are two different types of professions. A counsellor provides guidance, support and advice to people to overcome emotional illness, but the psychologist studies human behaviours, emotions and mental processes. What are the similarities between a counsellor and a therapist? A Counsellor, who is also entitled as a therapist, are life advising and coaching practitioners. With psychotherapists, you can resolve your emotional issues by modifying specific aspects of your life that make you vulnerable. The similarities are that both help people improve their mental state. Is there any advanced course of the Diploma in Psychotherapy and counselling course level 4? Yes, we do have an advanced diploma in psychotherapy course. After completing the diploma in psychotherapy and counselling course level 3, you can do the advanced diploma. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to this course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.
Are you ready to master the art of exceptional service? Our Concierge Training course is designed to transform you into a highly skilled and knowledgeable concierge, capable of delivering unparalleled service to your clients. Join us to enhance your career prospects and become a key player in the hospitality industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Concierge Training course, learners will gain a comprehensive understanding of concierge services. They will explore different types of concierge services and learn the principles of running a successful concierge business. Essential skills for any concierge will be covered, including effective communication, problem-solving, and time management. Learners will also focus on delivering exceptional client service and maintaining a professional work environment. The course will teach proper etiquette for interacting with clients and colleagues. Additionally, learners will be trained in handling emergencies in a hotel setting, ensuring they are prepared to respond promptly and efficiently to any situation. Course Curriculum Module 01: Understanding the Service Module 02: Types of Concierge Service Module 03: Principles for a Concierge Service Business Module 04: Necessary Skills for Any Concierge Module 05: Delivering Client Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge Learning Outcomes: Understand the fundamentals of providing excellent concierge service. Differentiate between various types of concierge services. Learn principles to establish a successful concierge service business. Develop essential skills required for any concierge role. Master the art of delivering exceptional client service. Recognise proper etiquette and manage emergency situations in a hotel. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hotel concierge professionals. Individuals interested in luxury service. People starting a concierge business. Hotel staff seeking role enhancement. Customer service enthusiasts. Career path Hotel Concierge Personal Concierge Corporate Concierge Lifestyle Manager Luxury Travel Concierge Event Concierge Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited
Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited