QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
This advanced course created by data analysts who use Alteryx daily while working with their clients teaches data cleansing and manipulation, working in databases, apps, and macros, and breaks down Alteryx's latest product, Alteryx Intelligence Suite, which includes ML tools that introduce individuals to the world of AI
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Document Control at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Document Control at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Document Control at QLS Level 3 course. Due to Document Control at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Document Control at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Document Control at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Document Control at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Document Control at QLS Level 3 course. This Document Control at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Document Control at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Document Control at QLS Level 3 course: Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Assessment Process ou have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Document Control at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Document Control at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Document Control at QLS Level 3 No prior background or expertise is required. Career path The Document Control at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Document Control at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The UK construction industry is expected to grow by 2.1% in 2024, creating over 150,000 new jobs. This Construction Management: Building Quantity Surveying, Project Management & Estimation bundle equips you with the in-demand skills to thrive in this dynamic field, from cost management and project scheduling to safety regulations and site supervision. This Construction Management: Building Quantity Surveying, Project Management & Estimation Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Construction Management Principles and Practices Course 02: Building Quantity Surveying Course 03: Diploma in Construction Project Management at QLS Level 5 Course 04: Construction Cost Estimation Course 05: Surveying Basics Course 06: Minimum Requirements of Building Design and Construction Course 07: Certificate in Cost Control & Project Scheduling at QLS Level 3 Course 08: Site Management Safety Training Scheme (SMSTS) at QLS Level 5 Course 09: Diploma in Construction Safety at QLS Level 5 Course 10: Certificate in Construction Site Supervisor at QLS Level 3 Course 11: Diploma in Health and Safety at Workplace at QLS Level 4 Course 12: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 13: Electrical and Fire Safety Training Course 14: LOLER Regulations and LOLER Inspection Training Course 15: Construction, Design and Management(CDM) Awareness Training Course 16: Workplace First Aid Course 17: Lone Worker Safety Course 18: Working in Confined Spaces Course 19: Career Development Plan Fundamentals Course 20: CV Writing and Job Searching Our Construction Management bundle empowers you to become a construction management professional. Master project planning, safety regulations, and site supervision. Learn to manage projects, estimate costs, ensure safety, and lead teams effectively. Gain industry-recognized qualifications and stand out in a competitive market. Learning Outcomes of Construction Management Master construction project management principles and practices. Quantify materials and costs with expert building quantity surveying skills. Achieve QLS Level 5 qualifications in project management and safety. Become a confident and competent construction site supervisor. Ensure project safety and compliance with industry regulations. Boost your career prospects with recognised qualifications. So enrol now in this Construction Management Today to advance your career! Why Choose Our Construction Management bundle? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away! This course's curriculum has been designed by experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Construction Management: Building Quantity Surveying, Project Management & Estimation bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Management: Building Quantity Surveying, Project Management & Estimation bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this Construction Management: Building Quantity Surveying, Project Management & Estimation bundle. Career path This Construction Management: Building Quantity Surveying, Project Management & Estimation bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD QS Accredited Hard Copy Certificate Hard copy certificate - Included CPD QS Accredited PDF Certificate Digital certificate - Included
Level 3 Award in Education and Training (RQF) (Former PTLLS) & SEN Course Children with special needs require special care and attention. That's why they need a dedicated and educated teacher to guide them through the difficult process of schooling with developmental disabilities. Equipped with this Level 3 Award in Education and Training(RQF) (Former PTLLS) & SEN Course, you will be an able provider for this vulnerable group. This Level 3 Award in Education & Training (RQF) and Special Educational Needs (SEN) course is awarded by an established Ofqual-regulated Awarding Organisation named Focus, which ensures you've demonstrated the requisite competency and this competence is acknowledged. It will provide you with essential skills that allow you to start improving in a successful teaching career. Enroll now to start your nationally accredited certification towards your teaching qualification. Why is This Level 3 Award in Education and Training (RQF) (Former PTLLS) &SEN Course Perfect for You? Change Your Career: Join today and make a life-changing decision, get all the essential knowledge to transform your career. Advance Your Career: With our Regulated qualification, you can move up to the next level in your organisation with expertise. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role. Enhance Your Credibility: The AET (former PTLLS) course is Ofqual, UK Govt. Regulated and Awarded by Focus which adds value to your educational profile Cost Efficient: In most cases, British qualification starts from £3000 per annum, but with Apex Learning, you enjoy savings of up to 80% on your educational investment. Benefits you will gain from this Level 3 Award in Education and Training (RQF)(Former PTLLS) & SEN Course: Premium quality, intensive e-learning course materials Find a well-defined website for teaching 24/7 teacher assistance Step-by-step guidelines Budget-friendly price Earned recognition from the Uk's top awarding bodies Study in a user-friendly, advanced student portal Convenient and Flexible time limit Qualification Summary Qualification type: Focus Level 3 Award Qualification title: Focus Level 3 Award in Education and Training (RQF) Accreditation status: Accredited Level: 3 Guided Learning Hours (GLH): 48 Total Qualification Time (TQT): 120 What other courses are included with this Level 3 Award in Education and Training (RQF)(Former PTLLS) & SEN Course?: With this Level 3 Award in Education and Training (RQF)(Former PTLLS) & SEN Course, learners will get the 20 Premium courses absolutely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Course Curriculum of Level 3 Award in Education and Training (RQF) ***Level 3 Award in Education and Training (RQF) (Former PTLLS) & SEN Course*** **Focus Level 3 Award in Education and Training (RQF)** Unit 1: Understanding Roles, Responsibilities and Relationships in Education and Training Unit 2: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Unit 5: Understanding Assessment in Education and Training **Special Education Needs (SEN) Training - Level 2** Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership Learning Outcomes What skills will I gain from this Level 3 Award in Education & Training AET (former PTLLS) Course? AET (former PTLLS) - Understand the underlying fundamentals of teaching and learning AET (former PTLLS) - Make a practical approach to session planning AET (former PTLLS) - Explore the various approaches to learning AET (former PTLLS) - Determine the students' desires and long-term goals AET (former PTLLS) - Implement strategies for assessing your students' potential AET (former PTLLS) - You will become an expert in education and training AET (former PTLLS) - You will gain knowledge in teacher expectations & attributions and much more Learning Duration AET (former PTLLS) Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Guided Learning Hours for this qualification is 48. Total Qualification Time for this qualification is 120 hours. The total credit value for this qualification is 12 AET (former PTLLS) Guided Learning Hours Guided Learning Hours for this qualification is 48. These hours comprise all real-time contact time, hours of lectures or tutorial,s or supervision of a learner, tutor, trainer, or other education providers. Progression Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Tutor Support 1-2-1 Expert Tutor Support Method of Assessment: Unit 1: In Unit 1, you need to complete a variety of writing assignments Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence Unit 5: In Unit 5, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. AET (former PTLLS) Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification Successful candidates will be awarded a Level 3 Award in Education & Training AET (former PTLLS) from Focus Awards Limited. Requirements Level 3 Award in Education & Training (RQF) course does not have any specific entry requirements for students. However, you must be at least 19 years old or above to register and undergo an initial assessment. Since it is a level 3 qualification, you must pass the minimum 1st level of the literacy assessment Career path Level 3 Award in Education & Training (RQF) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student
Empower your professional journey with our insightful The Purpose of Professional Boundaries: Ethical and Professional Practice course. Our curriculum is meticulously designed to shed light on the essence and significance of professional boundaries, an integral element in maintaining a healthy and efficient workplace environment. Boost your understanding of relationships, legal aspects, and the purpose of maintaining professional boundaries, and leverage them to grow mutual respect, integrity, and productivity at work. Advance your knowledge with our engaging modules, covering a wide spectrum of topics from comprehending negative consequences to upholding your professional boundaries. Discover the critical role of codes of conduct in preserving the sanctity of professional relationships and learn how to handle the delicate balance of professional interactions. Our comprehensive course serves as a blueprint for navigating the complexities of professional ethics and boundaries. Position yourself ahead in your career by mastering the art of maintaining professional boundaries. The Purpose of Professional Boundaries course is ideal for anyone seeking to excel in their professional life, enhance their workplace relations, and promote ethical conduct. Equip yourself with the necessary tools and knowledge to make a positive impact on your professional environment. Start your journey towards ethical and professional excellence by enrolling in the course today! Learning Outcome Understand the concept and purpose of professional boundaries. Navigate the complexities of relationships within professional boundaries. Comprehend the legal implications of professional boundaries. Learn the principles and support mechanisms for maintaining professional boundaries. Understand the repercussions of crossing professional boundaries. Acquire skills to uphold codes of conduct and sustain professional boundaries. Who is this course for: Professionals aiming to foster a healthy workplace environment. Managers seeking to implement ethical practices within their teams. Individuals aiming to understand and navigate workplace relationships. Those interested in learning about the legal aspects of professional boundaries. Aspiring leaders seeking to enhance their professional conduct. Certification After studying the course materials of The Purpose of Professional Boundaries: Ethical and Professional Practice course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed The Purpose of Professional Boundaries: Ethical and Professional Practice course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path The Purpose of Professional Boundaries course offers valuable insights for individuals across all professional fields. It provides a strong foundation for aspiring managers, HR professionals, and leaders, shaping them into effective, ethical, and respected figures in their workplace. The course enhances your professional growth and offers significant advantages in roles that require strong interpersonal skills and ethical practices. Course Curriculum Module 01: What are professional boundaries What are professional boundaries 00:25:00 Module 02: Purpose of a professional boundary Purpose of a professional boundary 00:25:00 Module 03: Relationships and professional boundaries Relationships and professional boundaries 00:35:00 Module 04: Professional Boundaries and the Law Professional Boundaries and the Law 00:30:00 Module 05: Principles and Support for Maintaining Professional Boundaries Principles and Support for Maintaining Professional Boundaries 00:25:00 Module 06: Code of Conducts Code of Conducts 00:22:00 Module 07: Understanding Negative Consequences Understanding Negative Consequences 00:22:00 Module 08: Maintaining Boundaries Maintaining Boundaries 00:30:00
Looking to build an AI application from scratch? Look no further than this compact course with ChatGPT! Using the OpenAI API and the latest web development technologies, including React, Next.js, JavaScript, Node, and CSS, you will gain hands-on experience building an AI-powered application that generates pet names for users.
Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery