Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Ministerās Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Samās career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants donāt just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone whoās been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Donāt ask her what the Queen kept in her handbag - sheās not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Ministerās Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant ā The key to retaining your role & the difference between being āhelpfulā and being āheardā Self-Advocacy as a Career Growth Strategy ā The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde ā Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 yearsā experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australiaās leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led womenās networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming ā How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting ā How to craft clear, structured instructions to get consistently great results Producing ā How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If youāve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset youāll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australiaās most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. Heās worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like āmind-blowing,ā and āgame-changingā. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be ātech people.ā Justin believes AI isnāt here to replace people. Itās here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: š§© You just need one piece to come together - to unlock your Elite Potential. š
Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the flow of the presentation Use various options to customise slide shows Use different PowerPoint file types to distribute presentations ' 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk Customer Feedback Very clearly explained Good pace. Lucy Tailor - ACER ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Customising the PowerPoint Environment Customise the User Interface Set PowerPoint Options Customising Design Templates Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Adding SmartArt to a Presentation Create SmartArt Modify SmartArt Working with Media Add Audio to a Presentation Add Video to a Presentation Working with Animations Entrance, Emphasis and Exit Animations Animate Charts by Category and Series Customise Animations and Transitions Collaborating on a Presentation Review a Presentation Store and Share Presentations on the Web Customising a Slide Show Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks Add Action Buttons Record a Presentation Securing and Distributing a Presentation Secure a Presentation Create a Video or a CD Distribute the Presentation in different File Formats Who is this course for? Who is this course for? This course is designed for delegates who want to gain the skills necessary to work with design templates, various types of diagrams, special effects, custom slide shows, collaboration functionality, and advanced presentation delivery. Requirements Requirements Preferably, delegates should have attended the Powerpoint Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included
Understand climate change and how to reduce your carbon footprint through this Carbon Literacy Project accredited training for business. Join Lighthouse Sustainability to become certified Carbon Literate. What is Carbon Literacy? Carbon Literacy is an awareness of the carbon dioxide costs and impacts of everyday activities, and the ability and motivation to reduce emissions, on an individual, community and organisational basis (Carbon Literacy Project). The Carbon Literacy Project was set up to give everyone, everywhere, a day of training on carbon literacy - and in doing so, empower people to make positive change. Today, over 74,000 individuals have been certified as Carbon Literate and that number is rising fast. What you will gain: Carbon Literacy is there to enlighten, educate and empower. A common language amongst employees, teams, even supply chains. Shared values and understanding. Debunking and demystifying, this course gives space for individuals to consider their own role in climate and the opportunities they can find for carbon savings. This enables you to push forward with carbon reduction plans far more effectively. Businesses and individuals taking part can expect to emerge upskilled and motivated to reduce their carbon impact both at work and in their personal lives. You will receive a certificate and certified footer logo from the Carbon Literacy Project on successful completion of an Evidence Form. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Dates: Tuesday 5th March 2024, 9:00 - 12:30 Thursday 7th March 2024, 9:00 - 12:30 Learners can arrive from 8:45am onwards. This course is open to all. Maximum of 4 from any one business. Price: £150 + VAT + certificate costs (the latter of which is a £10 fee that is paid directly to the Carbon Literacy Project) And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.
Understand climate change and how to reduce your carbon footprint through this Carbon Literacy Project accredited training for business. Join Lighthouse Sustainability to become certified Carbon Literate. What is Carbon Literacy? Carbon Literacy is an awareness of the carbon dioxide costs and impacts of everyday activities, and the ability and motivation to reduce emissions, on an individual, community and organisational basis (Carbon Literacy Project). The Carbon Literacy Project was set up to give everyone, everywhere, a day of training on carbon literacy - and in doing so, empower people to make positive change. Today, over 83,000 individuals have been certified as Carbon Literate and that number is rising fast. What you will gain: Carbon Literacy is there to enlighten, educate and empower. A common language amongst employees, teams, even supply chains. Shared values and understanding. Debunking and demystifying, this course gives space for individuals to consider their own role in climate and the opportunities they can find for carbon savings. This enables you to push forward with carbon reduction plans far more effectively. Businesses and individuals taking part can expect to emerge upskilled and motivated to reduce their carbon impact both at work and in their personal lives. You will receive a certificate and certified footer logo from the Carbon Literacy Project on successful completion of an Evidence Form. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Dates: Tuesday 7th May 2024, 9:00 - 12:30 Thursday 9th May 2024, 9:00 - 12:30 Learners can arrive from 8:45am onwards. This course is open to all. Maximum of 4 from any one business. Price: £150 + VAT + certificate costs (the latter of which is a £10 fee that is paid directly to the Carbon Literacy Project) And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.
Management of Value (MoVĀ®) Practitioner: In-House Training This interactive MoVĀ® Practitioner course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn The MoV Practitioner Course prepares you for the MoV Practitioner exam. Individuals certified at the MoV Practitioner level will be able to: Apply Management of Value (MoV) principles, processes and techniques, and advocate the benefits of this application appropriately to the senior Management. Develop a plan of MoV activities for the whole lifecycle of small and large projects and programs. Plan an MoV study, tailoring it to particular projects or programs and developing practical study or workshop handbooks as required. Understand and articulate value in relation to organizational objectives. Prioritize value drivers using function analysis and use these to demonstrate how value might be improved. Quantify monetary and non-monetary value using the Value Index, Value Metrics and the Value for Money ratio. Describe and comment on the application of various techniques relevant to MoV. Monitor improvements in value realized throughout a project lifecycle and capture learning which can be transferred to future projects. Offer suggestions and guidance about embedding MoV into an organization, including policy issues, undertake a health check, assess maturity and competence, and provide guidance on typical roles and responsibilities. Understand and articulate the use of MoV within other Best Management Practice methods and its contributions to them Benefits of Taking This Course Upon successful completion of this course, you will be able to: Organise and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach, and environment Analyse a company, programme or project to establish its organisational value includes identification and weighting of Value Drivers Pass the AXELOS Practitioner Examination Function Analysis Customer FAST Diagram Value Tree Development Weighting Attributes Paired Comparisons Developing a Value Profile Developing a Value Index Value for Money Ratio Stimulating Innovation Value Engineering Option Evaluation and Selection Evaluation Matrix Value and Value for Money Timing and Planning Teams and Stakeholders MoV in the Organization Integrating with Best Management Practice Relationship between Process and Approach
A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.
Web development training course description This three-day course helps build a foundation in the development of Web applications. This is not a HTML course but covers the technologies needed to develop web applications. Technologies covered include: ASP.NET, XML, AJAX and HTTP error codes. What will you learn Program Web applications. Work with data and services. Troubleshoot and debug Web applications. Work with client side scripting. Configure and deploy web applications. Web development training course details Who will benefit: Anyone looking for an introduction to web development. Prerequisites: None. Duration 3 days Web development training course contents Programming web applications Customise the layout and appearance of a web page CSS; tables; embedding images; page layout for navigation. Understand ASP.NET intrinsic objects Request; Server; Application; Session; Response; HttpContext. Understand state information in web applications Understand how state is stored based on application design and hardware; understand different types such as session state, view state, control state and application state. Understand events and control page flow Application and page life cycle events; page events; control events; application events; session events; cross-page posting; Response.Redirect; Server.Transfer; IsPostBack; setting AutoEventWireup. Understand controls Understanding various types of controls, including user, server, web and validation controls; know which is the appropriate type of control for a scenario. Understand configuration files Understanding the usage of web.config and machine.config, and the settings that can be made. Working with data and services Read and write XML data Understanding XML, XML validation Does not include: Web services; XPath syntax; XmlDocument; XPathNavigator; XPathNodeIterator; XPathDocument; XmlReader; XmlWriter; XmlDataDocument; XmlNamespaceManager. Distinguish between DataSet & DataReader objects The ability to choose the proper data object to use based on application requirements/design. Call a service from a web page Creating a basic WCF service or web service so that it can be consumed; App_WebReferences; configuration. Understand DataSource controls LinqDataSource: ObjectDataSource; XmlDataSource; SqlDataSource. Bind controls to data by using data binding syntax Ensure that data is updated and displayed in data-aware controls. Manage data connections and databases Database connections; connection objects; connection pools; transaction objects. Troubleshooting and debugging web applications Debug a web application Use in conjunction with custom error pages to display appropriate error information to the appropriate user; implement tracing of a web application, Trace.axd, Trace=True on @Page directive. Handle web application errors HTTP error codes. Working with client-side scripting Understand client-side scripting Purpose of client-side scripting; various client-side scripting languages. LE/370 and Intrinsic Functions. Understand AJAX concepts ASP.NET AJAX implementation; working with client-side libraries, EnablePartialRendering, Triggers, ChildrenAsTriggers, Scripts, Services, UpdateProgress, Timer, ScriptManagerProxy, extender controls. Configuring and deploying web applications Configure authentication and authorisation Forms authentication, Windows authentication; authorisation; file authorisation; impersonation Does not include: Windows Cardspace authentication, Passport (Windows Live ID) authentication, Custom authentication. Configure projects, solutions and reference assemblies Local assemblies; shared assemblies (GAC); web application projects; solutions; configuration files; AppSettings. Publish web applications Choosing the appropriate method to deploy an application based on existing or intended environment; updatable vs. not updateable; MSI deployment; Internet Information Server (IIS) installation and configuration. Understand application pools Purpose of application pools; effect of application pools on web applications.
Helping people become more efficient in how they manage and prioritise their working day, and for leaders and managers, how they can work efficiently by collaborating effectively with their people.
Become a proficient assessor with our Level 3 Assessor CAVA course, designed to equip you with the essential skills to assess vocational competence effectively. Whether you're evaluating skills in a workshop, classroom, or training environment, this comprehensive course prepares you to guide learners through their learning journey with precision and feedback. Course Outline: Unit 301: Understanding the Principles and Practices of Assessment Unit 302: Assess Occupational Competence in the Work Environment Unit 303: Assess Vocational Skills, Knowledge, and Understanding Entry Requirements: No formal prerequisites are needed, but candidates should work in or aspire to quality assurance roles. This course is a solid foundation for those venturing into quality assurance responsibilities. Access to two learners is required for the full Award. Course Assessment: Under the guidance of your assessor, you'll compile a portfolio of evidence throughout the course. Your assessor will mark this portfolio, which will be internally quality-assured by the centre and authority. Course Fee: Online/Distance Learning: £359.99 Zoom Classroom-based Course: £479.99 Corporate or Group Booking: Benefit from special discounts on corporate or group bookings, allowing our experienced trainers to deliver tailored training at your location. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. You can also book over the phone or visit our office for assistance. Instant booking confirmation will be sent via email. Need Assistance? For any queries or assistance, our dedicated team is just a phone call or email away. We're here to support you every step of the way. Contact us today to embark on your journey towards becoming a certified assessor. Book Now