The importance of building services to the success of an organisation has never been greater and continues to grow. Developers and occupiers are becoming more aware of the contribution that building services make to the well being of occupants and hence their perception of the quality of the working environment. Those involved with the design, construction, maintenance and operation will increasingly be required to deliver building services that demonstrable contribution to the occupier's business. Energy efficiency, carbon management and occupant satisfaction depend substantially on the way building services are designed, managed and operated. To optimise these aspects, an informed strategic approach is essential. Tried and tested techniques and processes are available that, when applied holistically, will deliver substantial benefits. This course reviews best practice in the area and inspires participants to ensure that building services perform at their optimal level. To provide a better understanding of how building services can be designed, managed and operated to: Maximise occupant comfort, satisfaction and wellbeing Add value and contribute to the success of the business of the occupier Improve health safety Reduce operating cost, energy use, carbon emissions and environmental impact Optimise cost and value Provide strategies for continuous improvement and sustainable operation 1 Building services fundamentals The function of services in commercial buildings and their importance to the core business 2 Techniques and processes for optimising cost and value Programmed operation evaluation Continuous commissioning Lifetime product management Performance-based service Energy efficiency and the scope for environmental improvement 3 Making the business case and preparing the strategy Motivating decision-makers Empowering those who have to deliver the results Managing business risk 4 Strategy implementation and monitoring results Ensuring that rich and robust feedback is available to support continuous improvement and strategy enhancementWhen to get feedbackWhyHowWhat to do with it 5 Case histories and 'air time' Sharing experience and addressing specific issues of interest to participants Course review Close
Duration 3 Days 18 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner/Team Lead/Power User Developer Development Consultant Program/Project Manager Solution Architect Technology Consultant Overview This course will prepare you to: Understand the SAP Cloud Solution Understand the SAP Cloud Strategy Understand Java Development Understand development in SAP Cloud Classify and use the various Cloud Platform services Understand the various CP Services Explore the Internet of things Get an overview of SAP Cloud Platform, integration Service Understand Extensions of SAP Cloud Solutions This course will introduce and inform you about the vast potential of SAP Cloud Platform with hands-on exercises to dive into this open platform. SAP Cloud Platform, Introduction Introduce SAP Cloud Platform (SAP CP) Explain Landscape Architecture-Relevant Terms Learn about typical Use cases Explore What is in it: Product Capabilities and Services Platform Concepts Understand Basic Platform Concepts Explore Datacenters Understand Security Digital Transformation - Java Development Introduce Digital Transformation, Java Development Explore 12 Factor Microservices Use the Supported Java Development Environment Explain Supported Java Programming Models by CF Operate Java Applications on SAP Cloud Platform NEO Digital Transformation ? SAP HANA Development Understand SAP HANA Development Understand the SAP HANA XSA Development on CF Digital Transformation ? HTML5/SAPUI5/Fiori Development Introduce HTML5, SAPUI5, and Fiori Development Use SAP UI5 Use SAP Fiori Agile Business ? Extend Application Introduce Agile Business Understand the Application Frontend x-tend the Application: Backend Explore SAP Cloud Platform Data and Storage Services Enterprise Optimization ? Integration Services Introduce Enterprise Optimization, Integration Services Explore Available Integration Services Enterprise Optimization ? Process Integration Introduce SAP Cloud Platform, Integration Service Implement iFlows Enterprise Optimization ? API Explain API Management Build and Publish APIs Internet of Things Services (IoT) Explore the Internet of Things (IoT) Other Interesting Services and Features Explain SAP Cloud Platform SaaS Extensions Explore SAP Cloud Platform Business Services Explain Cloud Platform Data and Storage Understand SAP Cloud Platform Security
Registration starts at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Reduce Emissions, Save Costs, Earn a CPC Hours, and Ensure Full Compliance Topics Covered: FORS Lo-CITY Driver Training (3.5 hours): • Relationship between driving style, fuel consumption, and environmental impact • Benefits of regular vehicle maintenance and checks • Fuel-efficient driving techniques • Utilising in-vehicle technology for fuel economy • Benefits of journey planning • Alternative fuels for commercial vehicles Highway Code Training Content: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Course Details: Format: Remote Session (7 hours) CPC Hours: Yes Cost: £89.50 - Includes course fee, Driver CPC Upload fee, VAT This award-winning program (awarded the prestigious Education in Transport award at the 2017 National Courier Awards) is perfect for any fleet operator looking to: Meet FORS Gold accreditation requirements. Improve driver performance and fuel efficiency. Reduce their environmental footprint. Enhance corporate social responsibility. Please note that this course is delivered online and provides 7 hours of Driver CPC training. Ready to get started? Book online or feel free to contact our training department at training@totalcompliance.co.uk or call 0345 9001312 to register for this valuable course. Please review our Terms and Conditions for more information.
Qualification Number Level 1: 603/5291/7 Qualification Number Level 2: 600/3423/3 Minimum entry age 19 Guided Learning Hours Level 1: 30 Guided Learning Hours Level 2: 115 What does this qualification cover? Level 1: • Know how to deliver good customer service • Know different communication methods • Know how to provide good customer service in line with organisational procedures • Know how to effectively deal with customer queries, problems and complaints. Level 2: • The principles of customer service • How customer needs and expectations are formed • The principles of responding to customers' problems or complaints • Interpersonal and team working skills • How to meet customer needs and expectations • Communicating effectively with customers • Legislation which supports the customer service process Who is it suitable for? This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? Level 1: The qualification is made up of one mandatory unit: • Unit 1 Customer Service Principles Level 2: The qualification is made up of two mandatory units: • Unit 1 Supporting the customer service environment • Unit 2 Delivery of effective customer service How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.
Duration 5 Days 30 CPD hours This course is intended for This introductory-level, fast-paced course is for skilled web developers new to React who have prior experienced working HTML5, CSS3 and JavaScript. Overview Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore: A basic and advanced understanding of React components An advanced, in-depth knowledge of how React works A complete understanding of using Redux How to build, validate, and populate interactive forms How to use inline styles for perfect looking components How to test React components How to build and use components How to get control of your build process A deep understanding of data-driven modeling with props and state How to use client-side routing for pages in your apps How to debug a React application Mastering React is a comprehensive hands-on course that aims to be the single most useful resource on getting up to speed quickly with React. Geared for more experienced web developers new to React, this course provides students with the core knowledge and hands-on skills they require to build reliable, powerful React apps. After the first few modules, you?ll have a solid understanding of React?s fundamentals and will be able to build a wide array of rich, interactive web apps with the framework. The first module is an introduction to the new functionality in ECMAScript 6 (JavaScript). Client-side routing between pages, managing complex state, and heavy API interaction at scale are also covered. This course consists of two parts. In the first part of the course students will explore all the fundamentals with a progressive, example-driven approach. You?ll create your first apps, learn how to write components, start handling user interaction, and manage rich forms. We end the first part by exploring the inner workings of Create React App (Facebook?s tool for running React apps), writing automated unit tests, and building a multi-page app that uses client-side routing. The latter part of the course moves into more advanced concepts that you?ll see used in large, production applications. These concepts explore strategies for data architecture, transport, and management: Redux is a state management paradigm based on the Flux architecture. Redux provides a structure for large state trees and allows you to decouple user interaction in your app from state changes. GraphQL is a powerful, typed, REST API alternative where the client describes the data it needs. Hooks is the powerful, new way to maintain state and properties with functional components and the future of React according to Facebook. ES6 Primer (Optional) Prefer const and let over var Arrow functions Modules Object.assign() Template literals The spread operator and Rest parameters Enhanced object literals Default arguments Destructuring assignments Your first React Web Application Setting up your development environment JavaScript ES6 /ES7 Getting started What?s a component? Our first component Building the App Making the App data-driven Your app?s first interaction Updating state and immutability Refactoring with the Babel plugin transform-class-properties JSX and the Virtual DOM React Uses a Virtual DOM Why Not Modify the Actual DOM? What is a Virtual DOM? Virtual DOM Pieces ReactElement JSX JSX Creates Elements JSX Attribute Expressions JSX Conditional Child Expressions JSX Boolean Attributes JSX Comments JSX Spread Syntax JSX Gotchas JSX Summary Components A time-logging app Getting started Breaking the app into components The steps for building React apps from scratch Updating timers Deleting timers Adding timing functionality Add start and stop functionality Methodology review Advanced Component Configuration with props, state, and children ReactComponent props are the parameters PropTypes Default props with getDefaultProps() context state Stateless Components Talking to Children Components with props.children Forms Forms 101 Text Input Remote Data Async Persistence Redux Form Modules Unit Testing & Jest Writing tests without a framework What is Jest? Using Jest Testing strategies for React applications Testing a basic React component with Enzyme Writing tests for the food lookup app Writing FoodSearch.test.js Routing What?s in a URL? React Router?s core components Building the components of react-router Dynamic routing with React Router Supporting authenticated routes Intro to Flux and Redux Why Flux? Flux is a Design Pattern Flux implementations Redux & Redux?s key ideas Building a counter The core of Redux The beginnings of a chat app Building the reducer() Subscribing to the store Connecting Redux to React Intermediate Redux Using createStore() from the redux library Representing messages as objects in state Introducing threads Adding the ThreadTabs component Supporting threads in the reducer Adding the action OPEN_THREAD Breaking up the reducer function Adding messagesReducer() Defining the initial state in the reducers Using combineReducers() from redux React Hooks Motivation behind Hooks How Hooks Map to Component Classes Using Hooks Requires react 'next' useState() Hook Example useEffect() Hook Example useContext() Hook Example Using Custom Hooks Using Webpack with Create React App JavaScript modules Create React App Exploring Create React App Webpack basics Making modifications Hot reloading; Auto-reloading Creating a production build Ejecting Using Create React App with an API server When to use Webpack/Create React App Using GraphQL Your First GraphQL Query GraphQL Benefits GraphQL vs. REST GraphQL vs. SQL Relay and GraphQL Frameworks Chapter Preview Consuming GraphQL Exploring With GraphiQL GraphQL Syntax 101 . Complex Types Exploring a Graph Graph Nodes ; Viewer Graph Connections and Edges Mutations Subscriptions GraphQL With JavaScript GraphQL With React
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: IT Staff and Managers Network and systems personnel and engineers Small to mid-sized organizations that require fundamental knowledge on networking terms/concepts and configuration guidance for Meraki equipment. This also includes organizations looking to implement remote sites, provide a guest wireless solution, and collect user analytics. Overview Following completion of this course, students will understand, Install, Configure, Monitor, and Troubleshoot the following: Navigate and Configure the dashboard Add MX/MS devices to the Dashboard Understand and Configure Configuration Templates Understand and Configure Group Policies Manage/Configure/Integrate Users and Radius Policies Configure, Monitor, and Troubleshoot MS Switches Troubleshoot devices and Connectivity This 3-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MS Switches. Students will also learn how to configure the Meraki Dashboard. Student will troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise. Introduction to Meraki The Meraki Mission Cisco Meraki: Bringing the Cloud to Enterprise Networks Cloud-Managed Networking Architecture Benefits of a Cloud-Based Solution The Meraki Full Stack: New and Unique Value Proposition Meraki Deployment ? How it works Why Customers Choose Meraki Meraki MS Switches Overview Meraki API Overview Meraki Licensing Enterprise Support Cisco Meraki Documentation Cloud Management with the Meraki Dashboard The Meraki Dashboard Dashboard: Organizational Structure Out-of-band Cloud Management Loss of Connectivity to the Cisco Meraki Cloud Meraki Dashboard Logins Create Dashboard Accounts and Organization MSP Logins - Manage Multiple Organizations Modify an Organization View Organizations Health Meraki Dashboard Best Practices Dashboard Search Meraki Help Organizational Wide Settings Configure Monitor Create and Manage Configuration Templates Network-Wide Settings Configure Meraki Switching MS Switch Platforms and Features MS Feature: Multi-gigabit Ethernet Cisco Meraki MS Access Switches Cisco Meraki MS Aggregation Switches Using Tags to search, monitor and configure Meraki Switches Meraki Switch Configuration Port Configuration Meraki Switch Monitoring Troubleshooting Tools Managing Firmware Upgrades
Duration 5 Days 30 CPD hours This course is intended for Database Administrator Help Desk/CoE Support System Administrator Technology Consultant Overview This course will prepare you to: Install and update an SAP HANA 2.0 SPS04 database Installation and configuration of SAP HANA cockpit 2.0 SP10 Perform the SAP HANA system administration tasks using SAP HANA cockpit 2.0 SP10 in a multitenant database environment Start and stop, change the configuration, backup and troubleshoot an SAP HANA 2.0 SPS04 database Backup and recover a multitenant SAP HANA 2.0 SPS04 database This course covers in detail all key capabilities of SAP HANA database system administration. Through the lectures and exercises you will learn how to install, update and operate an SAP HANA 2.0 SPS04 database using SAP HANA Cockpit 2.0 SP10. The course covers the most important database administration tasks of an SAP HANA system administrator. During the course, you will learn details about starting and stopping, changing the configuration parameters, monitoring the database, backup and recovery and troubleshoot of a multitenant SAP HANA 2.0 SPS04 database system. Course Outline This course is the best starting point to learn about SAP HANA installation, update, configuration and system administration The course is independent from the SAP NetWeaver administration world, as it teaches how to perform system administration on the SAP HANA platform. The system administration tools used are native to the SAP HANA platform At the end, you will be able to perform all the required daily system administration tasks on the SAP HANA database platform Throughout the course, you will learn about the following SAP HANA tools for installation, update, configuration and system administration SAP HANA database lifecycle manager (HDBLCM) SAP HANA cockpit 2.0 SP10 SAP HANA HDBSQL command line Contents SAP HANA introduction Installation sizing and OS preparations SAP HANA installation and upgrade of a multitenant database SAP HANA architecture and deployment options SAP HANA cockpit 2.0 installation and configuration SAP HANA Administration tools Post installation steps Database administration tasks using SAP HANA cockpit 2.0 Backup and recovery using SAP HANA cockpit 2.0 SAP HANA Security User and authorizations
Duration 5 Days 30 CPD hours This course is intended for For Process Owners, project managers, and other managers who are new to Service Manager. Overview At the end of the course, you will be able to:? Describe the role and intent for each of theService Manager components.? Describe the processes, workflows, and keyactivities for each module.? Use the Service Manager Web and Windowsclient as well as the Employee Self Service portal.? Manage Service Manager operators, usingadministrative tools.? Review how to configure operator, profile, role,environment, folder, and contact objects.? Determine the difference between Incident andProblem Management.? Discuss the Change, Configuration, Knowledge,and Service Level Management processes.? Explain and configure the Service Catalog.? Use Request Management workflows.? Describe the reporting capabilities of ServiceManager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. Additional course details: Nexus Humans SM110 - Service Manager 9.x Foundations for Process Owners training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM110 - Service Manager 9.x Foundations for Process Owners course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who already have experience creating Modern SharePoint sites and populating them with content, who want to learn advanced features to extend SharePoint's capabilities, make information easier to find and manage, use SharePoint features to improve governance and compliance, and improve the security of information and services within the SharePoint environment. Overview In this course, you will perform advanced site-building and administration tasks. You will: Create a custom site template to reduce the time spent creating similarly configured SharePoint sites. Configure managed metadata, including custom term sets, content types, and metadata-based navigation. Control access through permissions. Improve overall security of sites, lists, libraries, folders, list items, and documents. Microsoft© SharePoint©, in conjunction with the Microsoft 365? productivity and office automation suite, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location.Users who already have experience as SharePoint site members and owners may be ready to move on to more advanced site-building tasks such as using custom site templates, custom themes, applying advanced permissions settings, improving security, and preparing sites to support governance and compliance.Advanced site builders may be ready to undertake more advanced site management tasks, working in conjunction with their SharePoint Administrator to create and use custom site templates, term sets and metadata, manage information governance and compliance, and get deeper into SharePoint security configuration.This course focuses on these advanced site-building and administration tasks. Lesson 1: Creating Custom Site Templates Topic A: Prepare a Site Script Topic B: Generate and Use a Custom Site Template Lesson 2: Managing Content Services Topic A: Plan and Configure Managed Metadata Topic B: Create and Manage Content Types Topic C: Use Managed Metadata for Navigation and Filtering Lesson 3: Controlling Access Through Permissions Topic A: Assign Permissions Topic B: Manage Permissions Inheritance Lesson 4: Improving Security Topic A: Manage Access at the Site Level Topic B: Manage Access at the Tenant Level
Duration 2 Days 12 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Developer Enterprise Architect Solution Architect Trainer Overview This course will prepare you to: Understand the basic concepts of SAP data warehousing Position the value-added of SAP Data Warehouse Cloud Integrate on-premise SAP Sources Model in SAP Data Warehouse Cloud Consume Data in SAP Analytics Cloud This course will prepare you to:Understand the basic concepts of SAP data warehousingPosition the value-added of SAP Data Warehouse CloudIntegrate on-premise SAP SourcesModel in SAP Data Warehouse CloudConsume Data in SAP Analytics Cloud Course Outline Getting started with data warehousing and the training environment Short introduction in SAP BW Bridge and other sources SAP Data Warehouse Cloud: -Introducing SAP Data Warehouse Cloud -Describing Spaces, integration options, operations and best practices -Introducing modeling in the Data Builder -Introducing modeling the Business Layer Describing consumption options in SAP Analytics Cloud Additional aspects in SAP Data Warehouse Cloud Outlook and roadmap Additional course details: Nexus Humans DSP01 SAP Introduction to SAP Data Warehouse Cloud training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DSP01 SAP Introduction to SAP Data Warehouse Cloud course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.